Dimensions, Discourses and differences: trainees conceptualising healthcare leadership and followership Lisi J Gordon1*, Charlotte E Rees1, Jean S Ker1, Jennifer Cleland2 1Medical Education Institute, School of Medicine, University of Dundee; 2Division of Medical and Dental Education, School of Medicine and Dentistry, University of Aberdeen *Address for correspondence: Lisi J Gordon, Centre for Medical Education, University of Dundee, MacKenzie Building, Kirsty Semple Way, Dundee, Scotland, DD2 4BF Telephone: +44 (0)1382 381974 Email: [email protected] Abstract Introduction As doctors in all specialties are expected to undertake leadership within healthcare organisations, leadership development has become an inherent part of medical education. While the leadership literature within medical education remains mostly focused on individual, hierarchical leadership, contemporary theory posits leadership as a group process, which should be distributed across all levels of healthcare organisations. This gap between theory and practice indicates that there is a need to understand what leadership and followership means to medical trainees working in today’s interprofessional healthcare workplace. Methods Epistemologically grounded in social constructionism, this research involved 19 individual and 11 group interviews with 67 UK medical trainees across all stages of training and a range of specialties. Semi-structured interviewing techniques were employed to capture medical trainees’ conceptualisations of leadership and followership. Interviews were audiotaped, transcribed verbatim and analysed using thematic framework analysis to identify leadership and followership dimensions which were subsequently mapped onto leadership Discourses found in the literature. Results Although diversity existed in terms of medical trainees’ understandings of leadership and followership, unsophisticated conceptualisations focusing on individual behaviours, hierarchy and personality were commonplace in trainees’ understandings. This indicated the dominance of an individualistic Discourse. Patterns in understandings across all stages of training and specialties, and whether definitions were solicited or unsolicited, illustrated that context heavily influenced trainees’ conceptualisations of leadership and followership. 1 Conclusions Our findings suggest that UK trainees typically hold traditional understandings of leadership and followership, which are clearly influenced by the organisational structures in which they work. While education may change these understandings to some extent, changes in leadership practices to reflect contemporary theory are unlikely to be sustained if leadership experiences in the workplace remain based on individualistic models. 2 Introduction Contemporary healthcare leadership is seen as something that should be distributed across many levels of an organisation, undertaken by those most appropriate to the situation regardless of position or profession (1-3). This is reported to improve the patient experience; reduce errors, infection and mortality; increase staff morale; and reduce staff absenteeism and stress. (4, 5) However, reports from different worldwide contexts have illustrated fundamental failures in leadership in healthcare, highlighting that issues are related to traditional leadership hierarchies (e.g. The 2013 Frances Report in the UK and the 2008 Garling Report in Australia). In other words, there is a gap between theory and practice in healthcare leadership. With this in mind, and with awareness of both the many different approaches to, and costs of, leadership development, better understanding of how leadership is experienced in the interprofessional healthcare workplace is essential to inform future leadership development practices. Before considering the most effective ways in which leadership can be developed, it is essential to consider the healthcare literature on this topic. We were particularly interested in the broad Discourses of leadership in the healthcare literature. The word ‘Discourse’ with a capital ‘D’ means adopting the Foucaldian view that Discourse is a system of thought that is historically situated. (6-8) Using Discourse in this way characterises a way of thinking and talking about a concept (such as leadership) that appears in a range of contexts (for example, in research literature or policy documents) at a given time. (9) Although we did not conduct a formal Discourse analysis of the literature, we identified four broad Discourses of leadership in the grey and academic literature: individual, contextual, relational, and complexity discourses (see Box 1 for a summary of these discourses). [Insert Box 1 about here] In medical education, leadership is often defined as a skill to be learned or a set of behaviours to be developed. Training programmes often focus on the development of personal and interpersonal leadership competencies through the use of competency frameworks. (24,-26) For example, within the UK context, a ‘Medical Leadership Competency Framework’ was 3 developed in 2010 and more recently a ‘Healthcare Leadership Model’ has been created. (24, 27) In addition, the UK General Medical Council (GMC) document ‘Leadership and Management for all Doctors’ pinpoints ways in which leadership ‘competencies’ can be met. (28)Perhaps related to this competency focus, a recent systematic review of leadership education programmes describes only a “modest” impact of training on knowledge, skills, attitudes and behaviours. (29) Traditionally, followers are understood to be the “recipients” of leadership who act on and “moderate” the leader’s vision or goals. (30) Within the wider leadership literature there is an acknowledged lack of specific discussion about followership, which is reflected in healthcare educational research. (31, 32) For example, an interview study with community nurses concluded that “following” was a complex process that contributed to the social construction of leadership, suggesting that any future research should consider both leadership and followership as interdependent concepts. (30) Healthcare grey literature commonly argues for shared and distributed leadership, mapping to a relational Discourse. (33, 34) However, empirical studies in healthcare have focused on establishing leader traits, behaviours and styles, aligned with an individualist Discourse (e.g. 35, 36). Other research perpetuates this individualism through focusing on defining what makes a good leader or what attributes belong to whom (e.g. 37- 39). Fairhurst and Uhl-Bein (40, p. 1044) however argue for leadership research approaches that ‘go beyond individual based theorising and survey approaches to the interactional processes at the heart of leadership’. Others have called for more distinct articulation of the definitions of leadership, recognising the important role of context and organisational systems. (41, 42) Often, participants of interview studies have already attained leadership roles within healthcare or academic medicine. (43- 45) For example, interviewing sixteen medical education leaders, Leiff and Albert (45) found four key areas of leadership practice (intrapersonal, interpersonal, organisational and systemic) and that leaders preferred to link leadership 4 development to the workplace. Representing a departure from the perpetuity of individualist approaches, this research takes into account wider contexts, relationships and systems that are inherent parts of leadership processes. (44, 45) There is however limited evidence on those who could be seen to be “developing” as leaders (i.e. medical trainees or residents) and how they conceptualise leadership and followership. This is despite the importance of leadership development at all stages of medical careers being endorsed by medical regulators worldwide (46- 49). One of the few studies published exploring early career doctors and nurses’ understandings of leadership found that they conceptualised leadership differently. (39) These conceptualisations were influenced by a range of sources, including educational background; professional roles; professional bodies; and organisational expectations (see also 50). In contrast to the single specialty focus of much research (51, 52), studies suggest that there is a need to explore variations in conceptualisations of leadership across different groups and indeed contexts. Souba (53) argues that the way in which leadership is conceptualised in a context, affects how it is talked about and indeed, enacted. To date, no study has explored how medical trainees conceptualise leadership and followership and how these conceptualisations map to the differing leadership Discourses common to the grey and academic literature. In addition, there is a need to explore how different contexts might influence trainees’ understandings of leadership and followership. Therefore, this paper aims to answer the following research questions: What do medical trainees most commonly understand by the terms “leadership” and “followership”? What leadership Discourses do trainees’ definitions of leadership and followership map to? Thinking about the importance of context, how do conceptualisations of leadership and followership vary according to stage of training and specialty? Methods Based on the premise that meaning is constructed through social interaction, this research is epistemologically grounded in social constructionism. (54) This epistemological stance aligns 5 with our theoretical viewpoint that leadership is a socially constructed process that is both relational and contextual. (40) In order to answer the research questions aiming to understand multiple perspectives and interpretations of reality, an interpretive approach using thematic framework analysis of group and individual interviews was employed. (54, 55) Sampling and recruitment Upon receiving ethical approval and appropriate institutional consents, medical trainees from two UK Deaneries (covering both urban and rural locations), were invited to participate in either a group or individual interview. In order to elicit as broad a range of understandings as possible, maximum variation sampling was used to ensure diversity in terms of gender, ethnicity, training stage, specialty and location. Recruitment was initially by email through relevant gatekeepers within the Deaneries. Following this, further recruitment was achieved by presenting flyers at trainee teaching sessions and snowballing. (56) Data collection A series of group and individual interviews were carried out at a time and place convenient for participants. Individual interviews were offered when group interviews were not possible (e.g. due to work schedules). Following written consent, participants were asked to complete an individual written data sheet, which included demographic questions, plus space to provide free text answers to the questions: “What is leadership?” and “What is followership?” An interview schedule was designed to provide guidance to the interviewers as to the structure of the interview for consistency in approach. Relevant to this paper, participants were asked about how they defined leadership and followership and to explore their experiences of healthcare leadership and followership (at this point narrative interview techniques were used and are reported elsewhere: 57). All interviews were audio-recorded (with permission) and along with the written answers to the free text questions, transcribed. 6 Data analysis Thematic framework analysis was undertaken. (55, 58) Familiarisation of data occurred by listening to audio-recordings while reading transcripts. At this point, all transcripts were checked for accuracy and paralinguistic features (e.g. pauses, laughter) were added and data were anonymised. The research team then developed a thematic framework through discussion and negotiation of key themes. An initial coding framework was drafted which included both what participants said and how they said it (this was done by listening to the interviews whilst reading transcripts). All data pertaining to trainees’ definitions of leadership and followership were coded as dimensions of leadership and followership (‘dimensions’ being akin to the ‘themes’ of the definitions) using Atlas-Ti version 7.0. New dimensions were added as and when identified (and agreed through further discussion within the research team). In addition, we coded these definitions as either solicited, when participants were specifically asked to define leadership and followership, or unsolicited, when participants volunteered a definition of leadership or followership as part of the general discussion or within narratives. Differentiating between solicited and unsolicited definitions allowed us to make comparisons between structured and unstructured parts of the interviews and perhaps identify differences in explicit/conscious and tacit/unconscious understandings of leadership and followership. (59) These definitions were then mapped to the Discourses of leadership common in the literature: individual, contextual, relational and complexity (see Box 1). Atlas.ti software allowed us to explore patterns in the data in terms of differences between trainee groups. It is increasingly common within qualitative research to numerically explore such patterns through the use of computer assisted qualitative data analysis software (CAQDAS). (60) We interrogated the data according to four specialty groupings: surgical (including trauma and orthopaedics, general surgery, ENT, obstetrics and gynaecology); medical (including general medicine, emergency medicine, psychiatry, cardiology, renal medicine, acute medicine, paediatrics and core medical training); General Practice; and service specialties 7 (including anaesthetics, radiology and pathology). We also explored patterns in the data according to training stage: early-stage (including foundation trainees, core trainees and specialty trainees who were up to and including the half-way point of specialty training); and higher-stage (which included trainees who were beyond the half-way point of their specialty training up to certificate of completion of training. Results We conducted eleven group and nineteen individual interviews with 67 medical trainees (25 male: 42 female; 53 white: 14 non-white) from early-stage (34) and higher-stage (33) postgraduate medical training. Participants included 23 GP trainees, 13 medical trainees, 11 surgical trainees, 10 service trainees and eight foundation doctors (who had not yet entered specialty training). Individual interviews lasted between 29 and 52 minutes (average 37.9) and group interviews lasted between 37 and 80 minutes (average 52.5), totalling nearly 22.5 hours of transcribed audio data. Definitions Discussion about leadership and/or followership focused on patient care or how the clinical environment in which trainees worked was led and managed. Leadership of the wider NHS was only occasionally mentioned. Across the dataset, we identified 347 explanations of leadership and 131 explanations of followership (‘explanations’ refer to sections of talk that were specifically linked to defining leadership and followership). Within these broad explanations, we identified multiple, distinct definitions of leadership and followership. In total, we coded 757 definitions of leadership (414 solicited and 343 unsolicited) and 317 definitions of followership (302 solicited and 15 unsolicited). Dimensions of leadership Through our analysis of what trainees said, we identified 15 leadership dimensions. These included leadership as: behaviour; role; hierarchy; group process; personality; principles and 8 values; responsibility; skills; emergent; management; knowledge; gender; exclusive; not management; and followership. Table 1 presents the eight most commonly used (and therefore arguably the most robust) leadership dimensions, with associated illustrative quotes 1-8. Within solicited definitions, leadership behaviours were seen to be conducive to good leadership. Behavioural descriptors included coordinating; delegating; supporting; facilitating; clear decision-making; directing; setting an example; optimising performance and efficiency (see Table 1, Quote 1). Leadership as behaviours was often coded alongside leadership as a group process (see Table 1, Quote 4). Leadership was also seen to come through designated interprofessional roles, identifying “doctor” with automatic “leader-status”. Within their own profession, trainees saw “role” and “hierarchy” as linked. “Clinical leader” was associated with the most senior person present, which could be a trainee, particularly during out-of-hours care (see Table 1, Quote 3). Effective leadership was related to good team performance and a sense of belonging. Also popular was ‘leadership as personality’, with trainees talking about certain individuals being ‘naturally’ drawn to leadership and being charismatic or dominant (see Table 1, Quote 5). Some expressed anxiety that they may not possess these qualities and therefore may not be ‘the right person’ to undertake leadership. The data revealed differences in dimensions between solicited and unsolicited talk (see Table 1, third and fourth columns). In solicited talk, trainees spoke more about leadership as a group process. In unsolicited talk, however, trainees focussed on leadership being an inherent personality trait. Also central to unsolicited discussion were hierarchical leadership relationships (see Table 1; Quotes 3 and 5). [Insert Table 1 around here] 9 Dimensions of followership Trainees found it more challenging to define followership, often explicitly stating that they had not heard of the term. Paralinguistic features such as pauses, hesitations and laughter were indicative of this challenge to articulate their understandings. Through discussion, trainees began to define the term and we identified thirteen dimensions of followership, including followership as: behaviour; active participant; group process; unknown term; passive; hierarchy; personality; role; non-leadership; negative; emergent; responsibility; and responsibility-free. Table 2 depicts the eight most commonly identified followership dimensions, again chosen as most robust (with illustrative quotes 1-8). Across the dataset, trainees commonly referred to followers as a group of people rather than individuals. Unlike the definitions of leadership behaviours, which had positive connotations, trainees described followership behaviours in both positive and negative ways. Definitions of positive follower behaviour included working constructively and actively engaging with leadership (see Table 2, Quote 1). More negative follower behaviour descriptions included following instructions ‘blindly’ and perceiving followership to be more ‘cult-like’ behaviour than team working. Followers were seen to be able to facilitate or inhibit the move toward a goal according to whether they agreed or disagreed with the leader’s vision. Unlike their definitions of leadership which trainees related to the context of the healthcare workplace, talk about followership was more hypothetical in nature. In fact, as discussion moved on and trainees were not responding to direct questioning about followership, explanations of followership became scarce. In total, we identified only eight specific explanations of followership within unsolicited discussion, coding a total of 15 definitions across all data (see Table 2; fourth column). The focus of these unsolicited definitions revolved around how an individual’s personality or the medical hierarchy could define a person as a follower (see Table 2; Quote 6). [Insert Table 2 about here] 10 Discourses of leadership and followership Trainees’ talk mapped to all four leadership Discourses identified within the literature (see Table 3). Differences in Discourses were noted between solicited and unsolicited talk (discussed below). Individual Discourse As the most commonly identified Discourse mapped to talk across the dataset (see Table 3, 1st column), trainees would single out “the leader” within their workplace. Individualistic ideas about defining leadership were articulated through descriptions of individual behaviours, personality and leadership style. Trainees also described leaders individualistically with relation to designation and role, defining an individual as the leader through their knowledge and expertise (see Table 2, Quote 8). Contextual Discourse Trainees explained that they might approach certain leaders for certain things (e.g. to resolve conflict) and others for different issues (e.g. career planning). Trainees also described how in certain contexts (e.g. surgical theatre), different individuals would take on leadership as it was appropriate to their position and responsibilities within that context (see Table 1, Quote 7). Leaders were also seen to adapt their leadership style according to the situation, for example, as they moved from routine clinical care to an acute cardiac arrest. Relational Discourse Effective team working and how leaders coordinated and facilitated this was the focus of much discussion, particularly within solicited definitions. Trainees saw team members (or followers) as key to influencing a leader’s decisions; and who the leaders and followers were in their workplaces were thought to remain static (see Table 2, Quote 3). Trainees also aligned with a relational Discourse when discussing the medical hierarchy, in particular from the perspective of defining their own position within that hierarchy (see Table 2, Quote 6). 11 Complexity Discourse Trainees talked about leadership and followership being a process rather than something attributed to an individual. Leadership was seen as a dynamic entity that moved around the healthcare team and was negotiated according to the situation. Trainees talked about the complex interplay between individuals, relationships and context and described “stepping forward” or “stepping back” into leadership or followership roles according to the needs of the immediate situation at hand. Complexity was the Discourse least mapped to talk across the dataset. [Insert Table 3 about here] Solicited and unsolicited Discourses Differences between solicited and unsolicited discussion were noted (as mentioned above). As interviews progressed to talk about workplace experiences of leadership, trainees’ dimensions typically turned to personality, role and hierarchy. Thus, in unsolicited discussion, there was an increase in participants’ talk aligning with an individualistic Discourse, with a simultaneous reduction in the extent to which they aligned with a relational Discourse (see Table 3, column 1). Differences in dimensions of leadership and followership Finally, we present differences and similarities by training stage and specialty group. Differences by training stage In solicited discussion, early-stage trainees described leadership as behaviours, personality, role and hierarchy and were more likely to align with an individual Discourse (see Table 3). In contrast, higher-stage trainees were more likely to align with a relational Discourse (see Table 3). However, in unsolicited talk, similar to early-stage trainees, higher-stage trainees’ definitions turned to personality and an individual’s “ability” to lead or their position within the medical hierarchy, aligning more prominently with the individual Discourse (see Table 3). 12 For higher-stage trainees, leadership was seen to come with increasing clinical responsibility, experience and time served. Some higher-stage trainees expressed concern about preparation for the transition to consultant. Despite feeling ready clinically to take on the “leadership role”, they expressed feelings of unpreparedness for the non-clinical responsibilities of the trained doctor role. Early-stage trainees defined leadership as something one could ‘step into’ or ‘step down’ from according to what was right for patient care at the time. Often this definition was in the context of interprofessional working and leadership could come from a different (and perceived as non-traditional) professional such as a nurse. Some saw this as a dilemma, stating that in their role as “doctor” they should be taking the lead. Early-stage trainees were also more likely to state that they had not heard of the term followership. Differences by specialty group Differences were noted in the types of behaviours typically described by different specialty trainees. For example, GP, medical and service trainees linked leader behaviours with group processes, principles and values and most commonly aligned with a relational Discourse to define leadership behaviours, describing coordination, supporting and listening to group members as important leader behaviours (see Table 1; Quotes 4 & 6). In contrast, surgical trainees saw decision-making, providing direction, setting an example, optimising performance and efficiency as important leader behaviours. The surgical specialty group did talk about the leader-follower relationship in the context of “providing support and guidance” but this talk was focussed on an individual’s influence on another with the aim of persuading them to do something (see Table 1; Quote 1). Surgical trainees also stated that there was a clear-cut hierarchy within theatre with the consultant at the top as ‘ultimate leader’. In terms of followership, GP, medical and service trainees in particular, described a follower as an active member of the group who contributes to team goals and the group’s direction. These trainee groups saw that although the decision-making would often come from 13 the leader, it was up to a follower to participate in the process and often decide how to ‘implement’ those decisions. A follower was seen to be responsible for their actions, but ultimately needed to undertake the leader’s instructions. Similar to their definitions of leadership, service trainees understood skill, job role and experience as dependent on how active a follower could be (see Table 2; Quote 8). It was common for these trainee groups to align with a relational Discourse when defining followership (see Table 3). Surgical trainees used the medical hierarchy and roles within that to define who the followers were; very few saw the leader-follower relationship as a two-way process. Types of behaviours attributed to followers by surgical trainees included deference, compliance, taking instruction or asking for help (see Table 2; Quote 5). For some surgical trainees, the word ‘follower’ indicated inaction rather than active team membership. Discussion This research focused on how medical trainees conceptualise leadership and followership. At the outset, trainees concentrated on the clinical environment and clinical leadership, which is perhaps unsurprising given the point at which participants were in their careers. (61) We framed our questions differently from previous leadership research. Rather than focusing on an individual’s behaviour, traits and skills, (40), we asked participants ‘what is leadership’ and ‘what is followership’ rather than ‘what’ or ‘who’ makes a good leader. Through this approach, we explored the multiple ways leadership and followership can be defined. Despite the breadth of dimensions identified, the preference was for more unsophisticated ways of understanding leadership (such as behaviours, hierarchy, and personality), particularly in unsolicited talk, highlighting that an individualistic focus dominates medical trainees’ understandings. This suggests that educational approaches, which emphasise leader-follower relationships and distributed leadership processes are required to narrow the theory-practice gap. (5, 33, 34) 14 Initial difficulties in trainees defining followership gave way to descriptions echoing contemporary definitions of leader-follower relationships in the literature; for example, with followers sometimes constructed as active participants in the leadership process. (62) However, much of this talk was hypothetical in nature and as discussion moved on to unsolicited talk, explanations of followership became scarce. This may be related to our observation that use of the terms ‘follower’ and ‘followership’, although commonplace within contemporary leadership literature, are not widely utilised within healthcare spheres. The term for ‘follower’ and ‘followership’ in healthcare is arguably ‘teams’. (4, 24, 26) For example, within the UK, the Healthcare Leadership Model uses ‘team’ and the promotion of ‘teamwork’ when talking about leader-follower relationships. (24) Interestingly, trainees commonly recognised that leadership was a group process, thus indicating an awareness of the importance of relationships. Medical educators should therefore ensure that consideration of followers and followership is an integral part of any educational intervention. We found that trainees’ talk aligned with all four leadership Discourses when articulating their conceptualisations. Although participants’ talk most commonly aligned with an individualistic Discourse across the data, they were more likely to align with the more sophisticated relational Discourse within solicited talk. Similar to current definitions of leadership in the literature, many trainees identified that the aim of leadership was to coordinate or influence a team to move in a particular direction. (20, 21) In unsolicited talk, however, we identified a clear focus on individual leaders. As discussions progressed within the interviews to talk about workplace experiences of leadership, trainees’ definitions aligned even more closely with traditional, historical conceptualisations in which personality, roles and hierarchies defined who a leader was (or was not) perceived to be. (63) The differences between solicited and unsolicited talk may be indicative of the overarching Discourses within healthcare literature of a “shared” approach to leadership, which may have influenced trainees’ solicited definitions. (4, 5, 34, 35, 46) This 15 contrasts with their unsolicited talk, which instead may reflect trainees’ actual workplace experiences of leadership and followership, which would seem to reinforce individualism. Similar influences have been found in medical students’ understandings of professionalism and thus it highlights the importance of workplace experiences in learning about leadership. (58) Exploring differences in conceptualisations between training stages, revealed earlystage trainees held less sophisticated conceptualisations of leadership than higher-stage trainees. This could reflect their limited workplace experiences of leadership and their inability to yet draw on any formal leadership development programmes (these being typically reserved for higher-stage trainees in the UK). (64) Our research also highlighted the influence of context (in terms of specialty grouping) on trainees’ conceptualisations of leadership. Willcocks identified six factors that influence cultural context within different medical specialties including historical background; nature of the work and use of technology; internal/external relationships; individualism and motivation; inter-specialty interaction and communication; and values and socialisation, and argued that different specialty cultures experience “management” (and thus possibly leadership) in different ways. (50) For example, surgery is well known for its traditional hierarchical practices. The use of various tools to rate surgeons’ leadership behaviours, including example setting and individual performance indicators, might, for example, perpetuate an individualistic Discourse with respect to surgical leadership (51, 52, 65). Educational practices within specialties may also influence conceptualisations of leadership and followership, for example, within anaesthesia leadership is seen as a non-technical skill to be learned. (66) Given these factors, it is perhaps unsurprising that differences in conceptualisations were identified across specialties. (50) The differences in specialty groups, again, highlight the important role that context and educational influence can play on how leadership and followership is conceptualised. 16 Methodological strengths and challenges To our knowledge, this is the first study that has sought to explore medical trainees’ understandings of leadership and followership; what Discourses of leadership and followership dimensions align with; and what similarities and differences exist between trainees from different stages of training and specialties. Our study was multi-site and drew participants from a wide range of specialties. Therefore, we suggest that our study has a degree of transferability. (67) Although our team-based approach to data analysis encouraged rigour, we acknowledge the lower proportion of male doctors and non-white trainees in our sample. Although demographically reflective of trainees within this UK country, it may mean that our findings are less transferable to these groups. (68) In addition, our findings are likely to be specific to UK training programmes, and may not therefore be transferable outside of the UK where there are different healthcare practices, systems and education. We only interviewed medical professionals and future research should consider broadening our approach to include the wider interprofessional team. Also, although our data suggests differences between early- and late-stage trainees, our study was cross-sectional rather than longitudinal. There is a gap in the literature therefore in terms of exploring how conceptualisations of leadership change as doctors move through their different training experiences and as they become socialised into specialty-specific cultures and practices. Educational Implications Our study has implications for future educational approaches to leadership in the interprofessional healthcare workplace. In terms of designing leadership programmes and frameworks, medical educators should acknowledge that a “one-size-fits-all” approach based on individualism is inappropriate for complex healthcare systems (24, 26), and should instead consider how best to introduce and embed more contemporary leadership practices which have the potential to improve practice. (4, 5) However, given that we found that UK trainees’ outdated understandings of leadership and followership are clearly influenced by the context and organisational structures in which they work, formal education itself is unlikely to lead to 17 change. Rather, change, in terms of the enactment of leadership playing out differently in healthcare environments, is required before more sophisticated understandings of leadership and followership can evolve. There is therefore a need for workplace-based learning where trainees can develop their understandings of leadership and followership and better align those with modern theoretical thinking, underpinned by the complexities of workplace context, relationships and organisational structures. 18 Contributors All authors contributed to the study conception and design. LG contributed to data collection and analysis and wrote the first draft of the paper and edited various iterations. All interviews bar one were undertaken by LG. CER undertook one of the group interviews and listened back to the audio recordings of several initial interviews in order to provide feedback on interview technique to LG. CER also contributed to the data analysis and edited each iteration of the article. JK and JC contributed to data analysis and also commented on various iterations of the paper. Acknowledgements The authors wish to thank all participants in this study, the Scottish Medical Education Research Consortium (SMERC), NHS Education for Scotland (Scottish Deanery) and Professor Tim Dornan, Queens University Belfast, who contributed to the initial stages of data analysis in his role as Visiting Professor for SMERC. Funding This research was part of LG’s PhD research at the Centre for Medical Education, Dundee, which was generously funded by NHS Education for Scotland through SMERC. Conflicts of Interest None. Ethical approval This study was approved by the University of Dundee Human Research Ethics Committee. 19 Box 1: Discourses of leadership Discourse Definition Example Theories Individualistic Focus is on leaders as individuals exerting ‘power’ over others to meet leader-defined goals. Context determines how a leader behaves: either the leader ‘flexes’ to the context or the context ‘flexes’ for the leader. Focus is on the leader-follower relationship. Relationship is either based on exchanges between leaders and followers (transactional) or the leader’s ability to ‘inspire’ followers to act (transformational). Leadership is a process generated through interactions between team members. Leaders are thus socially constructed through this interaction. Leadership is available to all. Included in this are followercentric theories. Leadership is an emergent process occurring within complex adaptive systems. The leadership process is affected by relationships, context, systems (local and organisational) and time. Leadership is distributed across an organisation at all levels. -Trait theory (10, 11) -Skills theory (12) -Styles theory (13) -Situational leadership theory (14) -Least preferred co-worker theory (15, 16) Contextual Early relational Current relational Complexity 20 -Leader-member exchange theory (17, 18) -Transformational leadership theory (19) -Shared leadership (20) -Distributed leadership (21) -The romance of leadership (22) -Complexity leadership theory (23) Table 1: Top 8 dimensions of leadership* *Please note that although these quotes are used to illustrate a particular dimension of leadership, many were multi-coded and it is therefore possible for the reader to associate the quotes with additional dimensions. Leadership Dimension Overall No. Solicited No. Unsolicited No. Definition Illustrative quote (Quotes 1-8) Leadership as behaviour 176 114 62 Leadership is defined as behaviour including: effective communication; effective delegation; confidence; coordination; setting example; decision-making etc. 54 52 Trainees describe the expectation by themselves and others in the interprofessional workplace that as doctors, they are the leader. Trainees also talk about leader as a named role or described as stagespecific e.g. GP or consultant equals leader. 94 42 52 Leadership is talked about as something that is part of the medical or interprofessional hierarchy. This includes when a junior trainee, as the most senior person within a context, will automatically be the leader. Leadership as group process 82 66 16 Leadership as personality 80 28 52 This dimension is focussed around team working that is both uni-and interprofessional. Trainees talk about leadership as a process that is part of team working and closely related to team performance through a sense of belonging and with a focus on group goals. Examples of this include trainees’ talk about dominant personalities or individuals being “natural” leaders. Other data talks about people who prefer to be in21 leadership positions. Often within this dimension there Quote 1: P33 (Female/surgical/higher-stage): “I think communication probably is a huge part, erm, in being able to ask or tell people to do things, erm, but also maybe just sort of show by example or, erm, gently sort of move people or, you know, cajole them to give information or do things, erm, that kind of thing…” [Solicited conceptualisation] Quote 2: P4 (Male/GP/higher-stage): “General practice is… a funny beast compared to… the hospital you can see where the leadership comes, they [the consultants]… go on the ward rounds, they have a the lead, their junior doctors with them… In general practice it’s a team of one so I’ll, I’ll see 20-odd people in here during the course of a day, and I’m I am the, the single lead for recognising and investigating, and passing out to other individuals for further information…” [Unsolicited conceptualisation] Quote 3: P5(Female/surgical/higher-stage): “When I do on-call out-of-hours, I am the leader, I guess, of the medical team running [specialty name] ward. So I have a junior trainee who might be looking to me for advice and guidance” [Unsolicited conceptualisation] Quote 4: P56(Female/service/higher-stage): “…if you’re working within a group, then, I think, you have to, to make the right decisions, you have to be aware of what the overall opinion of the group is…you’ve got to be very attuned to people’s feelings within it…” [Solicited conceptualisation] Leadership as role 106 Leadership as hierarchy Quote 5: P53 (Female/medical/higher-stage): “it (a leadership course) makes you understand the theory…but even a day’s course they say, ‘You know, you realise that you need to be more assertive,’ that’s all very well P55 (Female/medical/higher-stage): Uh-huh, yeah. was discussion about whether leaders were “born” or “made. Leadership as principles and values 59 31 28 Trainees talked about a leader being fair, approachable, coaching and supportive, and allowing followers to develop and learn. Leadership as responsibility 56 29 27 Trainees describe how leadership equates to clinical responsibility. The person who has ultimate clinical responsibility within a given situation was perceived to be the leader. Leadership as skills 35 15 20 Trainees describe leadership as skills such as e.g. negotiation skills, delegation skills. This differs from behaviours in that there is specific mention of skills. Trainees also describe specific clinical skills that identify a person as the clinical leader. 22 P53: but if you’re not that by nature, how do you go and put that into practice? P55: Yeah. R53: You can’t suddenly stand up to somebody. P51 (Female/medical/early-stage): Um, you can’t change your personality.” [Unsolicited conceptualisation] Quote 6: P37 (Female/GP/early-stage): “You have to be seen to be fair, the leader as well, I think...You can’t be seen to be putting your friends and yourself above the other people” [Unsolicited conceptualisation] Quote 7: P50 (Male/service/higher-stage): “because it’s as in medicine leadership is a, or superiority is with responsibilities so if somebody is responsible then there the buck stops. It’s buck stops at the leader so whoever is the, so I’ve had a consultant who just jokingly saying, he said, “Why I get more paid because if this patient dies I’m the one who gets to go to coroner, not you so why I’m a consultant and you are a trainee.” [Unsolicited conceptualisation] Quote 8: P3 (Male/surgical/higher-stage): “on a surgical point of view is, is your operating skill and the things that you do that are different from others that you think are better.” [Solicited conceptualisation] Table 2: Top 8 dimensions of followership Followership Dimension (n=13) Followership as behaviours Overall No. Solicited No. Unsolicited No. Definition Illustrative Quote (Quotes 9-16) 76 73 3 This dimension focuses on followership being a set of individual behaviours which trainees perceive to be typical within the healthcare workplace. Quote 1: P51 (Female/medical/early-stage): “working constructively under somebody but if you’re something that you were completely thought was wrong then you don’t necessarily have to do it even though you’re not the leader of the team. Like, as long as you’ve you gone about it appropriately.” [Solicited conceptualisation] Followership as active participant 44 43 1 Trainees described followers choosing who the leaders are in a given situation or through actively supporting (or not supporting) the leader. 43 42 1 Followership as unknown term 35 35 0 Followership as passive 24 24 0 This dimension describes trainees’ understandings of the role that followers have to play within a team. Within this, followers are seen to be team members and team players. Some trainees described the term “follower” and “team member” interchangeably. Here, trainees explicitly state that “followership” is an unknown or new term. Some trainees questioned whether the term had been made up for the purpose of this study. Here, trainees see followership as passive. Trainees describe following instructions “blindly” and with no participation in decision-making about group goals. Quote 2: P57 (Male/service/early-stage): “…you [as a follower] can have a huge influence and come up with lots of ideas and, you know, by providing quality control, you actually have a lot of influence on the leader…in a group setting, you’re contributing to the overall vision…ensuring that that particular all the goals, or aims are are achieved.” [Solicited conceptualisation] Quote 3: P48 (Male/service/higher-stage): “forming part of a team are, have bought into whatever the vision is that the leader has set, and, er, are going to work as a team with the same end goal in mind as to how they get there. They may be taking on different roles, but the goal is the same.” [Solicited conceptualisation] Quote 4: P42 (Female/foundation doctor): “I don’t know, I was filling that (the form) out and it is like ‘what does that mean?’, I’m like I don’t really know like.” [Solicited conceptualisation] Followership as group process 23 Quote 5: P65 (Male/surgical/early-stage): “…it's the implicit assumption that you would, I suppose, well, so if my boss in theatre says, ‘do this’ and he has a certain tone in his voice, I know it needs to be done immediately and I'm not to discuss that. This is not, this is not an open invitation, it's ‘you must do this now’ and, you know, that's the message given. So is that followership that Followership as hierarchy 22 19 3 Trainees link followership talk about the clear-cut assumption that if there is someone more senior present trainees will defer to them and are therefore followers. Followership as personality 17 14 3 Followership as role 16 14 2 Trainees talk about followership as something relating to someone’s personality. They were often seen to be lacking leadership traits and therefore by default they become a follower. Trainees expect junior doctors to be the followers within the interprofessional healthcare workplace. This dimension is also relevant when trainees are talking about interprofessional roles and expectations of who should lead and who should follow, e.g. doctors as leaders and nurses as followers. 24 in certain situations I am going to just do what I'm told basically.” [Solicited conceptualisation] Quote 6: P2 (Male/medical/early-stage): ”…the nature of our job is that there’s always an F- a junior who’s just qualified, and there’s always someone that’s about to retire, and you’re somewhere in the middle of that and the further on you go, the more, sort of, people there are below you to ask you to look to you for advice” [Unsolicited conceptualisation] Quote 7: P59 (Female/ foundation doctor): “…if you’ve not had any training in leadership then it’s easier just to be a follower if that’s your personality” [Unsolicited conceptualisation] Quote 8: “P46: (Male/service/higher-stage): “Well there are situations where you just don't have the, you know, ability or expertise to actually take on a leadership role at, you think surgery, for example, you know, the scrub nurse to the surgeon, you know, he knows what he’s doing, they are all working for his one goal, so she’s going to follow his instruction…” [Unsolicited conceptualisation] Note: This quote was also coded as followership as gender Table 3: Discourses of leadership and followership*† This table describes the distribution of the broad Discourses of leadership that aligned with trainees’ dimensions. We coded Discourses to each broad explanation rather than each distinct dimension, thus the numbers within this table are lower than in Tables 1 and 2. In addition, the percentages within this table are rounded to the nearest whole number and are depicted as a percentage of talk across the four Discourses. * †It is useful to note that the numbers within the columns do not add up to the totals presented in the first column. This is for two reasons: (1) due to the nature of the group interviews, an explanation of leadership could be attributed to more than one participant. An explanation resulting from discussion between an early and a late-stage trainee for example would therefore be coded to both groups; and (2) Within the specialty groups, foundation trainees are excluded.. Overall Discourses of leadership Speciality Training Stage Total % of talk Solicited/ Unsolicited GP % of talk Solicited/ Unsolicited Surgical % of talk Solicited/ Unsolicited Medical % of talk Solicited/ Unsolicited Service % of talk Solicited/ Unsolicited Early stage % of talk Solicited/ Unsolicited Higher stage % of talk Solicited/ Unsolicited Individual Discourse: 42/57 46/49 53/66 29/62 28/53 49/53 37/64 Contextual Discourse 10/15 6/11 3/20 14/10 25/23 8/15 12/14 Relational Discourse 41/21 40/32 37/10 51/23 38/15 37/24 43/16 Complexity Discourse 7/7 8/8 7/3 6/5 9/8 6/8 7/6 Total % of talk Solicited/ Unsolicited GP % of talk Solicited/ Unsolicited Surgical % of talk Solicited/ Unsolicited Medical % of talk Solicited/ Unsolicited Service % of talk Solicited/ Unsolicited Early Stage % of talk Solicited/ Unsolicited Higher Stage % of talk Solicited/ Unsolicited 41/50 35/100 55/67 45/0 40/0 42/40 43/67 Discourses of followership Individual Discourse Contextual Discourse Relational Discourse Complexity Discourse (solicited/unsolicited) 4/0 3/0 9/0 0/0 8/0 2/0 6/0 48/25 55/0 32/33 55/0 44/0 47/20 46/33 7/25 7/0 4/0 0/0 8/100 11/40 5/0 25 References 1. 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