Nxxx,2014-04-01,A,001,Bs-BK,E2ple CMYK Chinese Billionaire on Trial The murder and corruption trial of Liu Han is said to be linked to efforts to investigate a former top official. Page A7. VOL. CLXIII . . . No. 56,458 © 2014 The New York Times signing up for health care would be “significantly above six million,” and he reminded jourLate Edition nalists of the predictions of doom Today, sun and clouds, milder with less wind, high 58. Tonight, partly when HealthCare.gov crashed converg cloudy, lowCrowds 42. Tomorrow, cloudy, a couple of showers possible, high 60. Weather map appears on Page B14. Calif., top, New Y Continued on Page A14 $2.50 NEW YORK, TUESDAY, APRIL 1, 2014 LEADER OF CHINA On Final Day, AIMS AT MILITARY Health Signups Reach Frenzy WITH GRAFT CASE U.S. IS WEIGHING RELEASE OF A SPY FOR THE ISRAELIS Cobalts Were Seen as Lemons An 8th G From Start, State Data Shows Volume on the Website GENERAL FACES CHARGES Causes More Snags Crackdown by President Is Seen as Attempt to Gather Power L By ROBERT PEAR By VIVIAN ATTEMPT TO SAVE TALKS Kahton Freeing of Pollard CouldAnderso Help status Discussionssymbols on a Mideast his Peace world could w By DANIELLE IVORY and REBECCA R. RUIZ By DANIELLE IVORY and REBECCA R. RUIZ WASHINGTON — A frenzied last-minute scramble to sign up for health insurance overloaded phone lines and temporarily overwhelmed the website of the federal marketplace on Monday, as hundreds of thousands of people around the country raced to beat the deadline to obtain coverage under the Affordable Care Act. Administration officials, stepping up the push for enrollment in the final hours, said they were confident that they would reach their original goal of having seven million people sign up for private health plans through federal and state exchanges. But the end of the open enrollment period, which began six months ago with the disastrous debut of the federal website, starts a new phase likely to be defined by the economics of health insurance as well as by politics. Though HealthCare.gov, the federal website, performed markedly better on Monday than on the day it opened, many consumers still struggled to enroll. The site unexpectedly stopped taking applications for several hours early Monday because of a software problem discovered during scheduled maintenance overnight, said Aaron Albright, a spokesman at the Centers for Medicare and Medicaid Services, the agency running the site. For at least an hour at midday, the site again thwarted people trying to create accounts so they could buy insurance online. “We are experiencing record volume on HealthCare.gov, with three million visits as of 8 p.m. and approximately 125,000 concurrent users at the peak” on Monday, Mr. Albright said. “As of 8 p.m., we had received one million calls to the call center.” At the White House, officials embarked on a kind of victory lap. Jay Carney, the press secretary, said that the number of people signing up for health care would be “significantly above six million,” and he reminded journalists of the predictions of doom when HealthCare.gov crashed Continued on Page A14 ong before the Chevrolet Cobalt became alarmed by the early number of buybacks, acLong before the Chevrolet Co- gine issues, air-conditioning is- dans and Reeboks Byregulators, MARK LANDLER known for having a deadly ignition defect, cording to a G.M. filing with federal and MICHAEL R. GORDON sues,” James Gonzales of RiverBEIJING — Prosecutors ac- balt became known for having a new pair every it was already seen as a lemon. Owners that brand quality division cused a former senior military ofWASHINGTON — The Obama view,the Fla.,automaker’s said of his 2006 Cobalt, ficial on Monday of a litany of deadly ignition defect, it was aladministration is discussing the sports cloth crimes, including bribery, embezrelease of brand an American convicted complained about power steering failures, locks urged engineers to reopen an investigation zlement and abuse of power, pre- ready seen as a lemon. Owners which its G.M. repurchased under of spying for Israel more than a Station 4. senting a first glimpse of what quarter of a century ago, Ameriinexplicably opening and closing, doors jamming into the car’s faulty switch, which was could be the biggest corruption complained about power steering can officials said Monday, as it Florida’s lemon law.ignition “Everything scandal to ever engulf the Chistruggles to avert a collapse in And, lately, a silv in the rainfailures, — even windows falling out. open- one buyback complaints. neseshut armed forces. peace talks between Israel and locks inexplicably wentsource wrongofwith that car, and evThe charges against the officer, the Palestinians. er. In more than Motors “It’s athat vehicle a poor track withhas Lt. Gen. Gu Junshan, are the outThe record, Israeli government ing 120 andinstances, closing, General doors jamming erything wentwith wrong needed come of a far-reaching inquiry long sought the release of the The gun flashe under President Xi Jinping that was forced under state lemon laws to buy back deep Jonathan J. Pollard, a former about its safety andspy, a bigconcerns fix. Mechanically, it was aperformance,” signaled his determination to shut in the rain — even windows Navy intelligence analyst, who is makefaulty high-profileCobalts, examples out pay settlements to owners or let rush hour serving of a lifethe sentence in a North on the said Rick Soletski, executive director Interof dishonest military figures. His falling out. huge nuisance.” Carolina prison for passing clasgoal, military analysts said, is to sified documents to his Israeli ing from Clinton H them trade in theIncars, an analysis The New national Association of Lemon Law Administratransform a service larded with more than 120by instances, handlers. But the United States General Motors declined to dispet projects and patronage nethas steadfastly refused, in part Stuyvesant, in B Times of General state databases records York group of American andbeen Canadian officials works into a leaner fighting force because of the vehement opposiMotorsand wascourt forced under tors, closeahow many Cobalts had more adept at projecting power tion of the nation’s intelligence Kahton fired to abroad and buttressing shows. Theparty buybacks came as dozens of claims actsback as an under advocate for lemon programs. agencies. state lemon laws to buy back that bought lemon laws, rule at home, while strengthenNow, however, freeing Mr. Polteenager, the polic ing his own authority over the lardfailure is again on theto table, as Secwere filed separately at G.M.pay from 2005 to 2009 The “It flawed switch, and G.M.’s corfaulty Cobalts, settlements to saying, army. is very difficult to anretary of State John Kerry arThe announcement of the case striking a 39-yearrived Jerusalem on Monday that fitGu,a made specific pattern cars, somefor more than a decade, bein the focus of or — letmoving them trade in the rect against General by owners sweritquestions about claims will that for urgent talks to try to resolve a Xinhua, the official news agency, dispute over Israel’s release of The ma way home. traveling at high suddenly congressional hearing on Tuesday, when Mary cametimes two years after he was qui- cars, an speeds, analysiswould by The New amay Palestinian prisoners. That disbe more than a decade old.” etly dismissed as deputy chief of pute is the latest Though roadblock to ter. Kahto the stop General working. Logistics Depart- York Times of state databases T. Barra, the G.M. chief, and David J. Friedman, high-stakes peace talks that beThat makes it impossible to calment, and provided no details. gan last summer but appear to But an internal inquiry has ac“There were issues have made little Traffic progress and National total Highway of the and transmission court recordsissues, shows. The acting culate ahead precise nationwide cused him of presiding over a now face an April 29 deadline. vast land development racket No decision has been made yet buybacks came as dozens of the clutch, engine issues, air-conditioning Safety Administration, scheduled to testify. that with hoarded kickbacks, bought because reporting andare disclosure on Mr. Pollard, said one official, promotions, and enabled him and who asked not to be identified were filed separately at rules Gonzales Fla., said of Riverview, issues,” James The automaker has linked 13 deaths to thebehis family to amass dozens of ex- claims differ from state to state, cause the person was discussing pensive residences, including private deliberations. A decision G.M. from 2005 to 2009 that fit a defect places investigators ofwherehis 2006foundCobalt, which G.M. repurchased in Cobalts and several and federal regulators do other not to releasemodels. Mr. Pollard wouldIn be in stockpiles of high-end liquor, gold the context of a broader agreebullion and cash, according to specific pattern — moving cars, under Florida’s lemon law. “Everything went her prepared remarks, filed with House invesment to extend the talks between compile such data. people briefed on the investigathe Israelis and Palestinians, offition. sometimes traveling that at went high tigators cials said, “I and cannot would require wrong that car, and everything Monday, Ms. Barra said, But inon Florida, a state that colThe investigationwith into General President Obama’s approval. Gu, who had a commanding au- speeds, would suddenly stop But time and politics have wrong needed tell why took years for a safety defect tocothority over how resources in the a big fix. Mechanically, it was a lectsyou data on itrepurchased lemons alesced to make his release more Continued on Page A7 plausible. Intelligence officials working. By KIM SEV huge nuisance.” be andannounced.” some other buybacks, the Coare no longer likely to object as fiercely to freeing Mr. Pollard, “There were transmission isGeneral review of the lemon baltThe wasTimes the was the most-repurwho islaw 59, saiddatabasto be ailing and eliChinese Billionaire on TrialMotors declined to disclose how CLEMSON, S.C gible for parole in November The murder and corruption sues, issues with the clutch, enes showscar theinCobalt hadmanufacproblems well beyond 2015. And his release could prochased its class trial many of Liu HanCobalts is said to be had been bought back under lemsko expected a l vide the Obama administration Crowds converged on Monday at clinics and social services offices in places like Commerce, linked to efforts to investigate a with a way to coax additional ontop official. laws, “It is very difficult the ignition switch. Complaints from buyers in-posted a former Page saying, A7. tured insign2005, the first Calif., top,to New answer York, middle, and Miami, above, to up for health insurance beforeyear midnight. the when concessions from Israel he as it pursues peace accord, questions about claims that may be more than cluded such bizarre asa broader the engine model went on sale.occurrences And in May which Mr.banning Kerry and Mr. Obama concealed have made a centerpiece of their Regulator Fault a decade old.” That it to impossible to cal- a Gun running the At least Pub & 2005, G.M. was sokey alarmed byremoved. the diplomacy.Backstreets Cobalts Were Seen asmakes Lemons An 8thG.M. Grader, and aafter Bus Rider inhad thebeen Way Some analysts questioned the culate a preciseThe total because re-is graduated four ofmiddle theschool, repurchased cars in acFlorida were early number ofNewbuybacks, wisdom ofand giving upburger onereof the from he East York and Brownsville, bar i topShows auto safety regulator From Start, State nationwide Data few leverage points the United was taller than the detective es- Brooklyn, violence is as thick as By VIVIAN YEE States has when it is not clear it porting and disclosure rules differ from state sold to new owners, The Times found, including cording to a G.M. filing with fedsmog, alliances as fluid as water, corting him out of the local pretown, but he did no set to tell CongressKahton thatAnderson his had agenall the cinct house. quarrels as big as the Internet. would gain more than an extenstatus symbols a 14-year-old in much lessan a fullThe grievances behind their bul- sion in the talks, By DANIELLE IVORY and REBECCA R. RUIZ With Kahton to be prosecuted eral regulators, that the automakto state, and federal regulators do not compile one that was identified as potentially having come a national tar cy lacked critical information on blown agreement. Mr. Pollard is a his world could want: Air Jorlets make sense only to them. Long before the Chevrolet Co- gine issues, air-conditioning is- dans and Reeboks, sometimes a on murder charges as an adult reviled figure in intelligence cirThe police say clashes betweenis no law against andignition the victim, Angelswitch Rojas, bur- problem. data. There sues,” James Gonzales of Riverbalt such became known for having a defects weeks, he in G.M. cars. Page B1. NameContinued on Page B2 cles, seen as aWithin prolific spy who new pair every month. deadly ignition defect, it was al- view, Fla., said of his 2006 Cobalt, brand sports clothes. A new Play- ied by his family in the Domini- teenage crews, mini-gangs that betrayed his country and damcan Republic, New York City has grow out of blocks or housing ready seen as a lemon. Owners which G.M. repurchased under collects But in Florida, a state that data on G.M. spokesman, reselling lemons, and a aged national security.Greg Station 4. projects, now account for 30 perbeen left to wonder how what the complained about power steering Florida’s lemon law. “Everything “I think it shows real desperAnd, lately, a silver .357 revolvwas a petty turf war cent of all shootings in the city. failures, locks inexplicably open-lemons went wrong with that car, and ev- other buybacks, police repurchased and some A.saidMartin, saidButthe with ation,” said Aaron David Miller, a most automaker of the time, those “complies er. between “crews” of children ing and closing, doors jamming erything that went wrong needed caught in the crossfire are rivals former Middle East negotiator The gun flashed recently at barely into their teens could shut in the rain — even windows a big fix. Mechanically, it was a and now a vice president at the and friends, other combatants in the the was the most-repurchased allsuchstate lemon rush hour on the B15 bus, cross- breed random, deadly vio- law requirements, including the falling out. Cobalt washuge nuisance.” struggle for domi- Woodrow Wilson International ing from Clinton Hill to Bedford- lence, particularly since the mur- the ceaseless BUSINESS DAY B1-11 In more than 120 instances, General Motors declined to disCenter for Scholars. 20, the dead Stuyvesant, in Brooklyn, when der resale rate, especially by nance. On March car inwasits manufactured of killings repurchased vehicles.” General Motors forcedclass under close how many Cobalts had been in 2005, its first “In an era of leaks and surveilman was an innocent bystander. state lemon laws to buy back bought back under lemon laws, Kahton fired toward another strangers, has dropped so much “I swear to God, I feel sorry lance and Snowden, the idea that teenager, the police said, instead in recent years. faulty Cobalts, pay settlements G.M. was so model year. toAnd inis very May Gwenda Heaster of a Crawley, Ronald and saying, “It difficult 2005, to anthe administration is going to for” Mr. Rojas’s family, Kahton’s striking a 39-year-old man on his Book Yet in the narrowWall world these Street Abuzz Over By JONATHAN ANSFIELD owners or let them trade in the cars, an analysis by The New York Times of state databases and court records shows. The buybacks came as dozens of swer questions about claims that may be more than a decade old.” That makes it impossible to calculate a precise nationwide total because reporting and disclosure LUCY NICHOLSON/REUTERS ANDREW BURTON/GETTY IMAGES Want Gu JOE RAEDLE/GETTY IMAGES way home. The man died soon after. Though Kahton had not yet teenagers inhabit, in the poorest patches of Bedford-Stuyvesant, father, who gave his name only as trade Jonathan Pollard makes Continued on Page A20 Continued on Page A6 “Flash Boys,” a critique of high-frequen- Were Seen as Lemons From Start, State DataIf ItsShows Pilots Go Out on Strike investigation into the ty ignition switch, which source of buyback com- BUSIN The Ger hansa w The German flagship airline Luftstrike p hansa warned on Monday that a Lufthans lots’ uni strike planned by its largest pi-If Its Pilo bly be o lots’ union this week would probaThe Germ in its his bly be one of the most disruptive hansa wa morepla th strike in its history, threatening to affect across i lots’ unio more than 425,000 passengers bly be one ditch ne across its global network. Lastin its betw hist end ditch negotiations over the weekmore than ers of th end between the airline and leadacross its majority ditch neg ers of the union representing the lotsbetw faile majority of Lufthansa’s 5,500 pi-end ers of the dispute lots failed to resolve a protracted majority retirem dispute over changes in pay and lots hasfailed call retirement benefits. The union dispute o beginni has called for a three-day walkout retiremen ning thr has called beginning on Wednesday and runsaid 3,80 beginning ning through Friday. The airline thro— flights said 3,800 passenger and cargo ning said 3,800 regular flights — almost 90 percent of its flights — would b regularly scheduled flights — regularly period. would be would be canceled over the strike vehicle ers to re-with a poor track into deep the concerns about with which ych,and performance,” said ack cometski, executive director nternational Association oor track n Law rns aboutAdministrators, a nce,” said American and Canadian director that acts as an advocate nsociation programs. trators, a awed switch, and G.M.’s Canadian correct it for more than advocate e, will be the focus of a nd G.M.’s ional hearing on Tuesmore than T. Barra, the en Mary ocus of a ef, and David J. Friedon Tuesing arra, head the of the National J.Traffic Fried- Safety AdminisNational re scheduled to testify. Adminisutomaker has linked 13 otestify. the defect in Cobalts inked 13 ral other models. In her Cobalts dls. In remarks, filed with her period. NICOLA CLARK period. AT&T nvestigators on Monday, ed with AT&T to aMonday, said, “I cannot tell you AT&T to Buy Back Its Stock As Inte tok tellyears you for a safety deAs Intere As Interest in Vodafone Wanes AT&T s afety deannounced.” AT&T sai boardhad h AT&T said on Monday that its board mes review of the lemon he lemon chase o chase of u bases board had authorized the repurhe Cobaltshows the Cobalt or abou or about 6 nd the iglems well beyond the igchase of up to 300 million shares, JEFF SWENSEN NEW YORKTIMES TIMES shares ouo JEFF SWENSEN FOR FOR THETHE NEW YORK nts fromComplaints from shares witch. or about 6 percent of its total Monday’s zarre oc-25, Heather Heaster, was aG.M. teenager when her 2005 Cobalt thismodel 2006 model after it inexplicably lost power. Monday ncluded such bizarre oc- 25, easter, was a teenager when replaced her 2005 Cobalt with thiswith 2006 after it inexplicably lost power. Heather Heaster, 25,G.M. wasreplaced a teenager when replaced her 2005 Cobalt this 2006 model after it JEFFG.M. SWENSEN FOR THE NEW YORK TIMES shareswith outstanding. Based on telecomm running telecom s as the engine running Monday’s stock price of $35.07, the removed. hen G.M. “They replaced 2005of Cobalt 2006 model—after wou Ms. Karman’s were resolved back their steering. lost power. eral this safety regulators moreit inexplicably madeher all kinds excuses with key had been removed. back wo lion. Whil telecommunications giant’s Ms.their Karman’s were resolved their steering. safety regulators —ofabout more eurchased all kinds of excuses Ms. steering. eral safety — more made all kinds excuses quickly and with minimal resist-buyAndregulators then there were the cars than 4,500 Cobalts from and said it waseral our“They daughter’s four of resold to the repurchased lion. Wh in th and with minimal resistAnd then there were the cars ance, others handled by his firm than 4,500 about Cobalts from that turned themselves off with January to March 2014, acwas inour daughter’s fault.” back would cost about $10.5 bil-stockquic And then there were the cars than 4,500 about Cobalts from andtheir said it was our2005 daughter’s Ms. Karman’s were resolved steering. afety regulators — more found, W.Va., knew right away that nearly 2.6 million ofquickly the cars, including over awith Florida were toJanuary shares sin stock in were not.handled “They did fight,” he no warning. cording tosomething a review of that thewas dataTheresold Heasters noted another ance, others by his firm turned themselves off with 2005 to March 2014, acance that turned themselves off January 2005 to March 2014, acfault.” lion. While AT&T has bought back ntified as and with minimal resistAnd then there were the cars quickly 4,500 about Cobalts from ers, The Times found, inround of said of General Motors. Arleen Karman of Evans City, base by The Times. curiosity about their Cobalt: wrong with their car. G.M. has million Cobalts, in the last two months. shares sb were not. “They did fight,” he no warning. cording to Heasters a review of the datasters noted another were no stock warning. cording to a review of the dataThe noted another ignition in thewas pastalso — 775 million notion others handled by his firm that turned themselves ry 2005 toHeather March 2014,asstart ac- the Lisa Funk representsaid her two-month-old blue “The car locks off andwith unlocksance, it- Pa., tha could engine, ne that was identified round o said of General Motors. sbout no lawtheir Cobalt: Arleen Karman of Evans City, base by The Times. said Arleen Karman of Evans City, base by The Times. curiosity about their Cobalt: They had bought a red Cobalt made loaner cars available tosince customers shares 2012 —firm, thewho latest wereCobalt not. shut “They didday fight,” he by Mr. Silverman’s Kim- possible t off one in 2005 as ed no warning. self2005 regularly,” wrotefor onetheir Cobalt g tohaving a areview ofignition the key, data-and remove the the car ly anengine, s, and Lisa Funk was also representPa., said her two-month-old blue “The car locks and unlocks it- City, notion uld start the Lit Pa., said her two-month-old bluefone, “The car locks anda unlocks itHeather could start thewithin engine, mel & Silverman, after her Cobalt she approached stop sign. driver in June 2010. would continue running. When round of buybacks reinforces the said of General Motors. 16-year-old daughter, Heather, but weeks, are uncomfortable driving their cars while they Arleen Karman of Evans y The Times. Therethe is no lawself regularly,” wrote one Cobalt Cobalt shut off one day in 2005 as ed by Mr. Silverman’s firm, Kim- the A. Martin, eroblem. key, and car ed b Cobalt shut off one day in 2005 as self regularly,” wrote one Cobalt had engine problems in 2005. She possible When Ms. Karman took her car remove the key, and the car “I got in car closed door and Ms. Heaster mentioned the issue municatio Lisawait Funkfor was also representsaid her two-month-old blue ecomplies car locks unlocks it- Pa.,losing notion thatfixed. it has lost interest in a reselling lemons, and adriver it and was repeatedly power andfellWhen the totold bethere recalled and Already, to after G.M. and her local fone, for service, she was rear window out,”family another to the local dealership, theJune me- 2010. melshe &complained Silverman, her Cobalt she approached aSilverman’s stopthem sign. in inue running. When mel approached a stop sign. driver ininMr. June 2010. would continue running. MI th requireed by firm, KimCobalt shut off one day in 2005 as egularly,” wrote one Cobalt possible takeover Pa., bid but for VodaGreg A.shrugged Martin, dealer in Levittown, wascar had was nothing wrong with it. The chanic off“I her concern, thought it was dangerous for her tothe drive. 10,000 have been provided. had engine problems in 2005. She Ms. Karman took her carand got in car mentioned closed door and rkesman, mentioned the issue When Ms. Karman took her “I got in car loaners closed door Ms. Heaster issue When ale of re- 2010. munica mel &dealer Silverman, after her Cobalt she approached a stop sign. in June fone, the big European telecomautomaker “complies repeatedly dismissed. Her lawsaid she was imagining she said, and told her, “All CoRe complained to G.M. her local in for service, sheproblems wasout,” told in there rear fell out,” another dealership, the mecom inbuybacks for finally service, sheand was told thereSwiss rear window fell another to window the dealership, the me-car M “It would just dielocal inMs. the middle of the road,” to died the under lemon had engine 2005. She When Karman took her got inlemon car balts closed door and yer negotiated a replacethings, In she addition said. The engine do that.” state law requiremunications company. 8 Banks’ Heaster of dealer in Levittown, Pa., but was was nothing wrong with it. The gged off her concern, deal was nothing wrong with it. The chanic shrugged off her concern, ment Cobalt for Ms. Funk, but twice more and the dealership reThe Cobalt is among the six complained todetails G.M. and for service, was told there window fell out,” another Ms. Heaster could she have gotten laws, ofher thelocal problemssaid with theJ. Her Cobalts ncluding the resale of re- said.in“She MICHAEL DE LAlawMERCED ght away repeatedly dealerdealer saidplaced sheLevittown, was imagining nd told her, “AllofCorepe sheupwas imagining said, andAtold her, “All Swiss R that onedismissed. acted as well. She Switzerla her gas pedal, but was the dealer long list of it.Co-killed.” models small cars she thatwas General in Pa., but nothing wrong with The ed ongvehicles.” with The Heasters complained to dealerships were cited in complaints filed with federal safemission yer finally negotiated a replacethings, she said. The engine died took a loss on the car, just to get problem persisted. .” Motors has recently recalled for yers things, she said. The engine died balts do that.” repeatedly dismissed. Her lawdealer said she was imagining 8 Bank Swiss Regulator Investigating d and Gwenda Heaster after reports begu rid ofmore it. for Sheregulators finally parked— themore carment in twice the ignition switch is buybacks Cobalt Ms. Funk, but re-had men twice more and the dealership alt is Coamong the six and the dealership Thethat Cobalt is among the six andfaulty then toofG.M. ty than 4,500 about Cobalts 2005 yer finally negotiated a rereplaceshe said. The engine died W.Va., knew right away “There is something wrong hergas garage and but never drovethat it placed prone to turn off if itmodels isthings, bumped, into eight 8 Banks’ Currency Trading Switzer one acted up as well. She placed her pedal, the mall cars that General that her gas pedal, but ofmore small cars General d daughofand car troubles. mentagain. Cobalt for Ms. Funk, twicethose thethat dealership “We told cars were not resafe,” from January 2005 tobut March 2014, according togetathecluding with these cars,” Ms. Funk said. She called a lawyer and, in shutting down the them engine and mething was wrong with th mission took a loss on the car, just to weeks, it recalled for problem persisted. recently took problem persisted. Motors has recently recalled for Competition Comthat April one acted up asdatabase well. She bySwitzerland’s Mr. Martin, the G.M. spokesplaced her made gas pedal, but the 2006, G.M. took the car back disabling air bags. The automakSuisse an Ms. Heaster said. “They all kinds of exreview of the The Times. ower and hadrid beg rid of man, it. finally parked the car into get gnition switch that is nearly o She finally parked the that car itincollusion the2.6 faulty switch that is Shetook said said it would be “inapproand issued full refund, including er has recalled millionignition mission on Monday a loss on athe car, just problem persisted. had bought red 2005 Cos danger“There is something wrong her garage and never drove it cuses and saidprone it was our daughter’s fault.” rn off if it of isa the bumped, “The car locks and unlocks itself regularly,” into eigh “T her garage and never drove it priate to draw any meaningful to turn off if it is bumped, the trade-in value of Ms. Karcars, including over a milwrote in January 2006. had begun a formal investigation rency ma She finally parked the car in rid of it. their 16-year-old daughconclusions” from individual man’s previous vehicle, she said. lion Cobalts, in the last two with these cars,” Ms. said. She called a lawyer and, in wn the engine andHeasters again. She aFunk lawyer and, incommissi shutting down the never engine andagain. cluding “When itcuriosity rains, my car The noted another about wrote one Cobalt driver in June 2010. he middle “There is something wrong her garage and drove it doors into eightcalled financial institutions, in- with her, but within weeks, it complaints. As required bycar Pennsylvania’s months. G.M. has made loaner Mr. Martin, the G.M. spokesApril 2006, G.M. took the back rter bags. The automakdo not open,” wrote a driver in Ma April 2006, G.M. took the car back disabling air bags. The automakSuisse gating wh said.losing with these cars,” Ms. Funk again. She called a lawyer and, in recluding the banks atedly and their Cobalt: Heather could start the engine, “I in car said. closed door and rear window “At this timeSwiss ourbe full focus Credit is on law,got the automaker also available to customers who August 2008. “I million took myand car issued in to lemon man, said it would “inapproa full refund, including led nearlycars 2.6 power million man illed.” and issued a full refund, including er has recalled nearly 2.6 ments occ collusio Martin, G.M. spokes- taking Apriltheir 2006,get the car back afterMr.paid care current Cobalt cusher legalthe costs. are uncomfortable driving Suisse andofUBS, over potential y thought it was thetook door locks the key, the carG.M. would continue fell out,” wrote intomers January 2006. ained to move to draw any meaningful trade-in value ofanother Ms. Karinmt including over adangermilpria trade-in value oftheir Ms.cars Kar-banks ofand cars, over a replaced mil-therunandtorepairing wrote inthem January “They me moneypriate or the rency cars while they wait forthe to including man, said it offered would bemy “inapprowrote in January 2006. and issued a2006. fulltrapped refund, er to drive. being inincluding my car after the collusion manipulate the cur-rates G.M. in fo conclusions” from individual man’s previous vehicle, she said. s, in thebe last two conc man’s previous vehicle, she said. lion Cobalts, in the last two as quickly as possible,” he said in another car,” Ms. Karman said. “I ning. When Heaster mentioned the issue and Ms. fixed. Already, “When rains, doors do not open,” the “When it rains, my carofdoors priate to draw anyitcar meaningful “When it rains, my doorsmy car the trade-in value Ms. Kar- to commis battery died.” uld just die inrecalled the middle arsJanuary were in 2006. rency markets. In a statement, ing.”com Alon complaints. As required by Pennsylvania’s an email. “We also have initiated said, ‘No way in this world do I M. has made loaner 10,000 loaners have been proAs required by Pennsylvania’s months. G.M. has made loaner Dozens of shrugged complaints from do notman’s open,” wrote avehicle, driver in said.do conclusions” individual not open,” wrote a driver in previous she er said. the local dealership, the mechanic off gatingthw wrote a from driver in me August 2008. “I internal took my car oad,” Heaster hen rains, my carsaid. doors commission itfocus was “investian unsparing review of Cobalt. Give the“At vided. this time full is on lemon law,want theanother automaker also ble toit Ms. customers who lemon law, our thesaid automaker alsoSuisse,“A cars available toby customers whothe owners focused on same August 2008. “I took my car in to complaints. August 2008. “I took my car in to As required Pennsylvania’s o ldopen,” have gotten killed.” are JPMo the circumstances that led to this money and I’ll go somewhere tortable wrote a driver in In addition to the buybacks unher concern, said, and told her,They “All Cobalts incosts. to get the door taking locksgating replaced after being whether improper agree-ments scene: would be drivcare current Cobalt cuspaid herthe legal driving their getshe takin her of legal costs. are uncomfortable driving their the door replaced after “At thisand time is onpaid get door locks after lemon law,eerie the automaker also recall and we will hold ourselves Barclays, else buyour areplaced carfull thatfocus runs.’” der lemon laws, details of thelocks Heasters complained to banks in .hey tBeachy, 2008. “I took my car in to ing, they would hear a chime and ments occurred between various tomers and repairing their cars offered my orlawyer, wait for to the dotothem that.” tome trapped inmoney myafter car after the battery died.” “They offered me my money orZürcher cars while for them to “They being trapped inthen mywait car taking careme of current Cobalt cusbeing trapped inSilverman, my car the accountable.” paid her they legal costs. Robert her problems Cobalts were K con-locks ips and then G.M.withafter theyafter wouldthe lose another control ofcar,” rates enett door replaced as quickly as possible,” he said in Ms. Karman said. “I and fixed. Already, banks in the setting of exchange asin q another car,” Ms. Karman said. “I be recalled and fixed. Already, said that while some claims like cited in complaints filed with fedbattery died.” The Cobalt is among the six models of small Dozens of complaints from owners focused Baer. tomers and repairing their cars battery died.” “They offered me my money or old them those cars were trapped my carproafter the10,000 loaners have been pro-said, ‘No way in this world do I an email. “We alsoinhave initiated ers havein been anAlo e ‘No this worldtraddo Iing.” rates inway foreign exchange Dozens of car,” complaints from as quickly ascomplaints possible,” hefrom said in said, of another Ms. recently Karman said. “I Dozens e,” Ms. Heaster General Motors has recalled cars thatsaid. onCobalt. the same eerie scene: They would be driving, y died.” Suisse, an unsparing internal review of want another Give me the an u want another Cobalt. Give me the vided. ing.” Along with UBS and Credit owners focused oninthe an email. “We also focused on have the initiated same said, ‘No way this same world do I owners of buybacks complaints from are JPM for theunfaulty ignition switch that is prone to turn they would hear a chime and then they would the circumstances that led to this money and I’ll go somewhere nens to the the c money and I’ll go somewhere In addition to the buybacks unSuisse, the financial institutions eerie scene: They would beGive driv-me the eerie an scene: unsparing review Theyinternal would be driv- of want another Cobalt. slaws, focused onof the same recall and we will hold ourselves Barclay else and buy a car that runs.’” details the reca else and buy a car that runs.’” der lemon laws, details of the brams, Susan C.itBeachy, off if is bumped, shutting down the engine and lose control of their steering. ing, they would hear a chime and are JPMorgan Chase, Citigroup, the circumstances that led to this ing, they would hear a chime and money and I’ll go somewhere scene: They would be driv-problems Robert Silverman, herhold lawyer, ith theKitty Cobalts were acco Zürcher Robert Silverman, her with were c and Bennett conthen they would lose control of recall and we will ourselves then they would lose control ofaccountable.” Barclays, Royal Bank oflawyer, Scotland, elseThe and buy athe carCobalts that runs.’” disabling air bags. automaker has recalled And then there were the cars that turned ey would hear a chime and said that while some claims like plaints filed with fedsaid that while some claims like cited in complaints filed with fedvestigation, he said, “did not over power-steering failures on Baer. but committee Republicans are reporting. Robert Silverman, her lawyer, accountable.” Zürcher Kantonalbank and Julius Page hey wouldits lose ofat least likely to focus on the Obama ad- have clear evidence of a connecsmallcontrol cars since said2010, that while some claims like CHAD BRAY Baer. ministration’s performance, tion between the ignition switch and won some important battles. A long list of ng list of buybacks after reports backs after reports of car troubles. ar troubles. A long list of buybacks after reports of car troubles. ety Agency Is Ready to Point Finger at G.M. of the re- While G.M. recalled some mod- meaning the role of the highway being in the accessory mode and JEFF SWENSE omplaints from uch bizarre oc- Heather Heaster, 25, was a teenager when G.M. replaced her 2005 Cobalt with this 2006 model after it inexplica engine running been removed. Ms. Karman their steering. — moreSilverman, “They off made all no kinds of excuses eral safety regulatorsRobert themselves with warning. her lawyer, said that he repurchased quickly and w And then there were the cars than 4,500 about Cobalts from and said it was our daughter’s while some claims like Ms. Karman’s were rewere resold toArleen Karman of Evans City, Pa., said her January 2005 to March 2014, ac- that turned themselves off with ance, others fault.” Times found, intwo-month-old blue Cobalt shut off cording one day solved with minimal resistance, were not. “T warning. to in a review of thequickly data- noand The Heasters noted another was identified as 2005 ascuriosity she approached a stop sign. base by The Times. others handled by his firm were said of Gener Arleen Karman of not. Evans“They City, did about their Cobalt: ng an ignition Lisa Funk said herMotors. two-month-old blue “The car locks fight,” and unlocks it- ofPa., Heather could start took the engine, When Ms. Karman her car in for serhe said General There is no law remove the key, and the car self regularly,” wrote one Cobalt Cobalt shut off one day in 2005 as ed by Mr. Silv vice, lemons, and a she was told there was nothing wrong with Lisa Funk was also represented by Mr. Silmel & Silverm she approached a stop sign. would continue running. When driver in June 2010. Greg A. Martin, it. The dealer said she was imagining things, she verman’s firm, Kimmel Silverman, after had engine pr When Ms.&Karman took her car her “I got in car closed door and Ms. Heaster mentioned the issue aker “complies complained to in for service, she was told there rear window fell out,” another to the local dealership, the mesaid. The engine died twice more and the deal- Cobalt had engine problems in 2005. She comon law requiredealer in Lev was nothing wrong with it. The chanic shrugged off her concern, replaced her gas pedal, plained to G.M. and her local the resale ership of redealer said she was imagining repeatedly d she said, and told her, “All Cos.” but thebalts problem persisted. dealersheinsaid. Levittown, yer finally ne things, The engine Pa., died but do that.” enda Heaster of She finally parked the car was repeatedly dismissed. ment Cobalt twice more and the dealership re- Her The Cobalt is among theinsix new right away that one act placed her gas pedal, but the models of small cars that General lawyer finally negotiated a rewas wrongher withgarage and never drove it took a loss on problem persisted. Motors has recently recalled for again. the Shefaulty called a lawyer and, placement rid of it. She finally Cobalt parked for the Ms. car inFunk, ignition switch that is ht a red 2005 inCoAprilprone 2006, took car butgarage that one up asit well.“There is her and acted never drove to G.M. turn off if it the is bumped, year-old daughagain. She called lawyer shutting down the engine and back She took a lossa on the and, car, in justwith to these car within weeks, it and issued a full refund, inMr. Martin April 2006, G.M. took the car back disabling air bags. The automakthe trade-in value of Ms. get rid of it. sing powercluding and and issued a full refund, including man, said it er has recalled nearly 2.6 million t it was dangerKarman’s previous vehicle, “Therevalue is something wrong priate to dra the trade-in of Ms. Karof the cars, including overshe a mil- wrote in January 2006. e. conclusions” man’s previous vehicle, she said. said. As required law, lion Cobalts,by inPennsylvania’s the last two lemon with these cars,” Ms. Funk said. “When it rains, my car doors ie in the middle As required by Pennsylvania’s months. G.M. has made loaner it Martin, the G.M. spokesman, saidcomplaints. do not open,” wrote aMr. driver in . Heaster the said.automaker also paid her legal costs. “At this tim cars available to customers who August 2008. “I took my car in to lemon law, the automaker also otten killed.” “They offered me my money or another be “inappropriate tocosts. draw any meaningtaking care of paid her legal are uncomfortable driving their get the door lockswould replaced after complained to Ms. Karman said. “I said, ‘No way in this car,” ful car conclusions” from complaints. “Theyindividual offered me my money or tomers and r cars while they wait for them to being trapped in my after the hen to G.M. as quickly as another car,” Ms. Karman said. “I care be recalled and fixed. Already, medied.” the “At this time our full focus is on taking battery those cars world were do I want another Cobalt. Give an email. “W said, ‘No way in this world do I 10,000 loaners have been proDozens and I’ll go somewhere else and buy of a complaints of currentfrom Cobalt customers and repairing their Heaster money said. want another Cobalt. Give me the an unsparing vided. owners focused on the same car that In runs.’ ” as quickly as possible,” he said in an email. addition to the buybacks un- eerie scene: Theycars would be driv- money and I’ll go somewhere the circumsta recall and we and buyan a car that runs.’”internal “We also and have else initiated unsparing usan C. Beachy, der lemon laws, details of the ing, they would hear a chime accountable.” Robert Silverman, her lawyer, with the Cobalts were tty BennettRachel con- problems then they would lose control of Abrams, Susan C. Beachy, Bill Vlasic review of the circumstances that led to this resaid that while some claims like cited in complaints filed with fed. A long list of buybacks after reports of car troubles. and Kitty Bennett contributed reporting. call and we will hold ourselves accountable.” afety Agency Is Ready to Point Finger at G.M. siness Page d one of the rend did not want get a loaner car m a G.M. dealer. if a customer is or another car, de an additional or the purchase ehicle.” ere released on announced anng recall, of 1.5 worldwide, ber steering could the year now million recalls year, it recalled in the United many owners ir second notice ks for the same e some of the models were al2.6 million cars ignition switch over power-steering failures on its small cars since at least 2010, and won some important battles. While G.M. recalled some models — like the Cobalt — it resisted recalling about 383,000 2004-7 Saturn Ions, at one point saying that if power assist was lost the car could be controlled, but that it would take more effort to turn the vehicle. At Tuesday’s hearing, one line of questioning is expected to focus on why G.M. used the faulty switches even though the company that made them, Delphi, told the automaker in 2002 that the part did not meet specifications. The Democrats on the committee said they were told by Delphi that the force needed to turn the key in the switches was in some cases only about a quarter of the minimum specified by G.M., and in 12 tests, only two of the samples reached two-thirds of the minimum force G.M. required. Even the beefed-up switches installed in the 2008-11 model but committee Republicans are likely to focus on the Obama administration’s performance, meaning the role of the highway traffic safety agency. In many House hearings, the Republicans question agency officials aggressively and the Democrats ask friendlier questions, but in this case it is not clear that the safety agency will have many friends. Mr. Friedman’s prepared testimony notes that it is not only the committee that is conducting an inquiry. The Transportation De- Currently, G.M. has recalled 6.3 million vehicles worldwide. partment’s inspector general is looking into the effectiveness of the safety agency, his testimony points out. vestigation, he said, “did not have clear evidence of a connection between the ignition switch being in the accessory mode and the air bag nondeployment.” When the office failed to spot the trend, he said, “our understanding at the time was that air bag systems were designed to continue to function in the event of power loss during a crash, which is not uncommon.” He said that agency investigators understood that the air bag system would be able to work for 60 seconds after all electric power to the car was shut off. A 2006 field report about a crash in Wisconsin in which the air bags did not deploy was ambiguous, he said, because it tentatively identified impact with a tree that may have been too soft to trigger the air bag. Another line of questioning at the Tuesday hearing may be the effect of General Motors’ bankruptcy in June 2009. A report by the Democratic n LY 16, 2014 $2.50 C M Y KJULY high 81.16,Tonight, EDNESDAY, 2014 $2.50 DOCUMENTS SHOW DOCUMENTS SHOW G.M. KEPT SILENT DOCUMENTS SHOW DOCUMENTS SHOW DOCUMENTS SHOW $2.50 G.M. KEPT SILENT ONG.M. FATALKEPT CRASHES G.M. KEPT SILENT DOCUMENTS SHOW SILENT G.M.ONKEPT SILENT FATAL CRASHES Brief Lull Ends DOCUMENTS SHOW In GazaDOCUMENTS Crisis; ON FATAL CRASHES ON FATAL KEPTCRASHES SILENT SHOW G.M. FATALINQUIRIES’ CRASHES G.M. KEPT SILENT U.S. ON ‘DEATH Strikes Resume Y 16, 2014 14 Nxxx,2014-07-16,A,001,Bs-BK,E2 partly cloudyhigh 81. Weather map, Page C8. skies, cooler, low 66. Tomorrow, $2.50 $2.50 partly sunny skies, low humidity, $2.50 high 81. Weather map, Page C8. VOL. CLXIII . . . No. 56,564 © 2014 The New York Times Late Edition Today, rain, thunder, clearing later, high 81. Tonight, partly cloudy skies, cooler, low 66. Tomorrow, partly sunny skies, low humidity, high 81. Weather map, Page C8. $2.50 NEW YORK, WEDNESDAY, JULY 16, 2014 U.S. ‘DEATH INQUIRIES’ ON FATAL CRASHES U.S. ‘DEATH INQUIRIES’Company, While Aware U.S. ‘DEATH INQUIRIES’ U.S. ‘DEATH INQUIRIES’ G.M. KEPT SILENT ON FATAL CRASHESU.S. ‘DEATH INQUIRIES’ Company, While Aware of Flaws, Gave No Company, WhileGave Aware Company, While Aware of Flaws, No Answer on Cause ON FATAL CRASHES U.S. ‘DEATH INQUIRIES’ Company, While Aware Hamas Rejects Egypt’s Cease-Fire Plan By JODI RUDOREN JERUSALEM — After a brief, one-sided cease-fire, Israel and Palestinian militants in the Gaza Strip resumed on Tuesday the alltoo-familiar rhythm of their latest battle: Over 100 rockets sent Israelis scrambling for shelter, Israeli airstrikes pounded tunnels and rocket launchers, and diplomats wrung their hands. But Egypt’s failed effort to halt By REBECCA R. RUIZ the hostilities did help clarify crucial differences from previous goand DANIELLE IVORY rounds that experts say make a resolution much more complicated to achieve. A simple return to the status quo, a “quiet for quiet” deal, no longer seems sufficient. Not for Hamas, the isolated Islamist faction that dominates Gaza and is desperate for economic relief for the coastal terriTHOMAS COEX/AGENCE FRANCE-PRESSE — GETTY IMAGES tory’s 1.7 million residents. And not for Israel, where there are Hamas launched over 100 rockets from Gaza on Tuesday after Egypt proposed a cease-fire that did not meet any of its demands. growing calls for an international effort to disarm the Gaza militants or for Israel’s military to seize control of the area. Even Egypt’s reclaiming of its traditional role as broker showed how much things had changed, still churning, with no end in with the new leadership in Cairo sight, and the sheer volume of By MICHAEL BARBARO ending up closer to Israel’s posiembarrassing revelations about Gov. Chris Christie of New Jertion than to that of Hamas. Israel theGETTY Christie administration’s conTHOMAS COEX/AGENCE FRANCE-PRESSE — IMAGES embraced Egypt’s proposal, sey will make his most significant duct and culture could ultimately which demanded few conces- and elaborate return to the presidoom his presidential chances. dential arena this week amid insions of it, while THOMAS Hamas seemed The governor’s rivals are alCOEX/AGENCE FRANCE-PRESSE — GETTY IMAGES By STEVEN GREENHOUSE that, despite his tribulastunned by THOMAS terms that did not dications ready raising pointed questions COEX/AGENCE FRANCE-PRESSE — GETTY IMAGES As more workers find their meet any of its demands and re- tions, his political standing has about his leadership, including lives upended and their payfused to hold—itsGETTY fire. IMAGES stabilized and his advisers see a The Iowa trip — and a second his financial management in New ENCE FRANCE-PRESSE “The world is radically differ- possible path to the Republican planned for New Hampshire on Jersey. And it is not clear that checks reduced by ever-changing, on-call schedules, governent from the 2012 conflict,” said nomination in 2016. July 31 — hint at what his backers personality and charisma still Nathan Thrall, an author of an InMr. Christie’s three-city swing said was a larger, delicate, post- matter in a party that has be- ment officials are trying to put ternational Crisis Group report through Iowa, the first state to lane-closing strategy for selling a come so defined by conservative limits on the harshest of those scheduling practices. on the situation released Mon- have a say on the presidential potential Christie candidacy to ideology. The actions reflect a growing day, referring to the last intense race, will represent a highly pub- wary donors and a broader ReBut recent polling and discus- national movement — fueled by cross-border exchange. “This lic resumption of his White THOMAS FRANCE-PRESSE — GETTY IMAGES officials House COEX/AGENCE publican base. The strategy aims sions with Republican thing is much harder to resolve.” ambitions after six months of to demonstrate that whatever the around the country have left Mr. women’s and labor groups — to “Egypt helped its ally, Israel, scandal. It was deliberately con- Tea Party and ideological appeal Christie’s supporters and advis- curb practices that affect millions achieve a face-saving unilateral structed to showcase what his ad- of his would-be rivals, they lack ers more persuaded that, despite of families, like assigning just one cease-fire — that’s what hap- visers believe distinguishes him his gift for, and enjoyment of, the damage from his administra- or two days of work a week or requiring employees to work unpened,” Mr. Thrall said. “We had from the emerging Republican street-level “retail politics.” THOMAS — GETTY IMAGES There are plenty of reasons for tion’s role in touching off days of predictable hours that wreak an Israeli COEX/AGENCE unilateral cease-fireFRANCE-PRESSE to field: his personality and ability horrendous traffic on the George havoc with everyday routines which Hamas never agreed, and to interact spontaneously with skepticism of the Christie stratWashington Bridge last fall, there like college and child care. egy: Three investigations are is a place for Mr. Christie in the Continued on Page A6 ordinary people. The recent, rapid spread of onpresidential contest, should he call employment to retail and othopt to run, and they are eager for er sectors has prompted proposhim to begin inching forward. E — GETTY IMAGES als that would require companies Even in New Jersey, where the to pay employees extra for onlatest subpoenas and testimonies call work and to give two weeks’ from investigations into Mr. notice of a work schedule. By STEVEN GREENHOUSE Christie’s office are monitored Vermont and San Francisco closely, his job approval rating re- have adopted laws giving workmains 50 percent and consider- ers the right to request flexible or ably more voters — 45 percent predictable schedules to make it against 38 percent — view him fa- easier to take care of children or vorably than unfavorably, polling aging parents. Scott M. Stringer, shows. the New York City comptroller, is And well beyond New Jersey, pressing the City Council to take interviews and public opinion up such legislation. 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Justice Department: whether AsYork more workers findissue their or’s rivals are al- al-Now, rnor’s rivals are The responses are found in right the automaker was with By STEVEN GREENHOUSE Times from the National They provide details for the about his leadership, including G.M.’snoresponse, as lives well of hundreds of people. still churning, with end in 2004. They were an hour from Dallas when the a criminal investigation by the of a criminal investigation by the documents known as “death inin its interaction with quiries,” safe- which The Times obupended and their pay- G.M., questions ng questions dpointed apointed second first time on the issue attheir the heart regulators over a defective ignihisand financial management in New Highway Traffic Safety AdminisJustice Department: whether As more workers find their as its replies to queries in other Justice Department: whether As more workers find sight, the sheer volume of tained through the Freedom ty regulators, obscured a deadly The company repeatedly found areduced way not checks by by ever-changcar suddenly drove into a G.M. tree, Information killing Mr. Er-of STEVEN GREENHOUSE dership, on including eadership, including mpshire ofupended anot criminal investigation Jersey. And itupended is clear that Act. In those inquirtionthat switch that has linked G.M.,the incasts itsin interaction safelives and their paytration, doubt onwith how forthG.M., its interaction with safelives and their paycrashes obtained by The New embarrassing revelations about defect would also injure pering, on-call schedules, governanagement in New ies, regulators ask automakers to management in New his backers to personality answer the simple question from ickson but sparing Ms.13Anderson. Only recently Justice Department: whether more workers find their and charisma tyregulators regulators, obscured awas deadly checks reduced by ever-changtohundreds at least deaths over the last explain the circumstances surtythe regulators, obscured ahaps deadly checks reduced bystill ever-changright automaker with York Times from the National of people. ment officials are trying to put is not clear that the Christie administration’s conotupended end in it is not clear that rounding a crash to help identify cate, post-and G.M., inschedules, its with safetheirled matter inpayato party that hasinteraction bedefect that would also injure pering, on-call schedules, governof what a crash. In at least three cases of did Ms. Anderson, who pleaded guilty to crimidefect that would also injure pering, on-call governdecade. potential defects in cars. regulators over a defective ignilimits on the harshest of those nd charisma stillstill Highway Traffic Safety AdminisThe company repeatedly found duct and culture could ultimately and charisma volume ofa bycome or selling ty obscured a haps deadly reduced ever-changOn Thursday, the head of hundreds of people. officials are are trying to put soment defined byregulators, conservative haps hundreds of people. ment officials trying to put details for the crashes, including the accident that killed nally negligent homicide after the accident beparty that hashas betion switch thatrepeatedly G.M. has linked scheduling practices. a wayThey not toprovide answer the simple tration, casts doubt on how forthContinued on Page B4 party that bendidacy tofatal doom his presidential chances. ns about defect that would also injure pern-call schedules, governlimits on the harshest of those The company found ideology. limits on the harshest of those The company repeatedly found ed by conservative question from regulators of what The actions reflect a growing first time on the issue at the heart to at least 13 deaths over the last right the automaker was with ined conservative Erickson, G.M. said that hadBynot assessed Mr. cause she simple had a trace of Xanax in her system, roader Rescheduling practices. haps hundreds aSTEVEN way notGREENHOUSE to answer the simple officials are trying to put ion’sby conThe governor’s rivals are al-ofitpeople. But recent polling and discusscheduling practices. a way not answer led of to aacriminal crash. Ininvestigation at least threeby the national movement —tofueled bythe decade. ategy aims regulators over a defective igniquestion from regulators of what The actions reflect a growing on the harshest ofwith those The company repeatedly found the cause. In another fatal crash, G.M. said that learn that she was notcrashes, to blame. sions Republican officials ultimately ready raising pointed questions question from regulators of what The actions reflect a growing polling and discuscases of fatal including women’s and labor groups — to At Hospital, Its Ex-C.E.O. Finds Lucrative Justice Department: whether Work As more workers find their led to crash. In details at least three t polling and around discushatever the national — fueled by They for the uling practices. amovement way not to Mr. answer theby simple tion switch that G.M. has linked the country have left leda provide to aitaffect crash. In at least three hances. national movement — have fueled his leadership, including epublicanabout officials attorney-client privilege may prevented Despite the earlier determination by the enthe accident that killed Mr. Erickcurb practices that millions “That’s a nice retirement cases of fatal crashes, including women’s and labor groups — to ical appeal Republican officials G.M., in its interactionpresent,” with safelives upended their payquestion from regulators of what actions reflect a to growing time onofand the issue at theincluding heart at least 13 deaths over the last Christie’s supporters and adviscond cases fatal crashes, women’s and labor groups —first to Wessler, the untry left Mr. his financial management in New ls arehave alson, G.M. said that it the had engine’s not as- said Judy of families, like assigning just one Bygineer, ANEMONA HARTOCOLLIS By STEVEN GREENHOUSE from answering. And in other cases, the autothe accident that killed Mr. ErickManuel Peace, that shutting curb practices that affect millions they lack country have left Mr. led to a that crash. In checks at least former director of the Commisal movement — fueled by practices ty regulators, obscured a deadly reduced by ever-changof days athree criminal investigation by the ers more persuaded that, despite decade. the accident that killed Mr. Erickcurb affect millions e on porters and advisWhen Dr. Herbert Pardes re- the cause. In another sion sessed fatal or two of work a week or reJersey. And it is not clear that on the Public’s Health Sysquestions son,opts G.M.schedules, said that it had not asof—families, like assigning justing, one oyment of,and upporters adviscases ofdetails fatal crashes, including tiredoff as president and chief execn’s andthat, labor groups maker was more blunt, writing, “G.M. not to had most likely been the reason for crash, that would also injure peron-call governtem, a New the York City patient adthe damage from his administraJustice Department: As more workers find their son, G.M. said that it whether had notdefect as-G.M. ofto families, like assigning just one uaded despite They provide for the ckers crash, said that attorneyquiring employees work unutive of NewYork-Presbyterian sessed the cause. In another fatal or two days of work a week or repersonality and charisma still including vocacy group. tics.” rsuaded that, despite the accident that killed Mr. Erickractices that millions Some ofaffect the players on K.A.S. Eupen are from Qatar’s Aspire program, which bought the team. Hospital in 2011, the institution tion’s role in touching off days of haps hundreds of people. ment officials are trying to put sessed the cause. In another fatal or two days of work a week or reom his administraG.M., in its interaction with safelives upended and their payHow much hospital executives to respond.” The responses came even though G.M., in its response to regulators, said there may first time on the issue at the heart client privilege may have prepredictable hours that wreak postcrash, G.M. saidhonored thathimattorneyemployees tobework at its annual “Cabamatter injust aquiring party that has nt inlike New from hisfor administrareasons son, G.M. said that itunhad not asshould be compensated has been ilies, assigning one ENHOUSE horrendous traffic on the George crash, G.M. that attorneyquiring employees to work unouching off days of ret”said fund-raiser. More than 1,000 The limits on the harshest of those company repeatedly found ty regulators, obscured a deadly checks reduced by ever-changvented it from answering. And in havoc with everyday routines a matter of debate for several client privilege may have preof a criminal investigation by the predictable hours that wreak G.M. had years been aware suddenclient power ing astratnot have been “sufficient reliableyears information to guests dined on wild mushroom nclear touching off days of orfor Inof another come so defined bysessed conservative istie days of work a week re-Bridge that and across the country. A Washington lastthe fall,cause. there privilege may have preaffic on the George predictable hours that wreak fatal and DANIELLE IVORY al Hopes in Iowa Trip A Push to Give PushtotoGive Give IowaTrip TripAAPush owa Steadier Shifts Push to GiveSteadier SteadierShifts Shifts To Part-Timers eadier ShiftsToToPart-Timers Part-Timers Hopes in Iowa Trip A Push to Give o Part-Timers Steadier Shifts A Push to Give Trip ing To Part-Timers oGive Steadier Shifts Shifts To Part-Timers Timers VINCENT KALUT/PHOTONEWS, VIA GETTY IMAGES soupalso catered injure byAnd the restaurateur scheduling practices. other cases,not thetoautomaker was a way answer the simple like college and child care. vented it from answering. inperhavoc with everyday routines defect that would ing, on-call schedules, governQatari Soccer Empire Buys athe Foothold invented Europe Justice Department: whether rs findstill their study last year by researchers at y to crash, G.M. said that attorneytraffic on the there George gridge employees toawork unations are Dannyanswering. Meyer and listenedAnd to Kel- in ideology. sma last fall, is place for Mr. Christie in itthe from with everyday routines Harvard School of Public other cases, more “G.M. the opts likehavoc college and child care. The recent, rapid spread of question from regulators of what The actions reflect a growing liautomaker O’Hara, a onstar ofwas “South Pa- blunt, writing, haps hundreds of people. ment officials are trying to put tional league. The stadium is unG.M., in its interaction with safed their payHealth found that in general, exclient privilege may have prerttable Rehours that wreak Bridge lastBut fall, there Mr. Christie inpresidential the cific,” serenade them with Rodgother the automaker was has becontest, should he recent polling and discuslike college and child care. SEEDING THE FIELD remarkable, with its squat,cases, steel more blunt, writing, “G.M. opts notled to respond.” TheInresponses The recent, rapid spread onecutive pay bore no relation to This article is by Sam call employment to retail and othto a crash. at least three national movement — fueled by limits onBorden, the harshest of answering. those and Hammerstein, Sondheim The company repeatedly found ty regulators, a of deadly stands and patchy grass, and yet ers ever-changvented from And in everyday routines orwith Mr. Christie in the Second ofobscured twoit articles. ge A1 G.M.’s reluctance to respond to Ultimately, G.M. said it had not Cobalts were known not to deBy CHRIST the government with evaluations ment, Michael assessed the cause of the acci- ploy in some cases. and NIC of suspicious crashes extended In a third fatal crash, involving dent. cted to face inaccurately assess the cause” of the incident. dence that there was a problem with the switch, beyond just the accidents that the the deaths of Amy Rademaker “It seems inconsistent,” said ore lawmakers The Pentag Natasha teenage automaker hascollision publicly linked to from Carl which Tobias, also a lawfaced professor at andfrom g. He is sched- G.M., a lawsuit Mr. Weigel, including a state trooper’s report ed an order g Wisconsin in its ignition defect. the University of the Richmond, who friends g with, among Erickson’s family at time, further statedkilled that in February 2007 that made the critical link new be- F-35 figh Several fatal crashes — includ- they would op arra, the chief specializes in product liability. “It 2006, G.M. again responded that attorney-client mayknew have itbeen reatween the faulty and the couldanot provide an answer to ingignition seems like privilege the company those of switch Benjamin Hair, 20,air in bags aced a harsh tions that wou son make disclosures. using failing to deploy. G.M.’s investigation that thenot accident was attributable what caused the accident, Virginia, and internal Amy Kosilla, 23, in from appearin same panel in it could the assessed same languagesaid as inthat its reply to power loss. It does sound like not New person York — inside also hadG.M. deathhad in- even Ultimately, G.M. said it had only one rough Interna they didn’t give N.H.T.S.A. every- to questions about Mr. Erickson’s quiries. In both those cases, when England this w ed the safety the cause of the accident. opened the report, though it was included in asked to explain why the vehicles nquiries relat- thing they should have. That crash. Rear Adm. seems said Tobias, the reply to regulators, alsoofffailed to follow In this case, G.M. had received makeinconsistent,” them vulnerable to Carl had drivenwho straight the road in older Chev- “Itcould Pentagon pre evidence that there was a of Justice Department’s investi- ofoutside — the withrequirements front impacts and airdeath a law the professor at the University Richmond, through. One onnothe Saturn Ions, the planes wo gation.” bag deployment — the automakthe 2.6 million who specializes in product liinquiry is to provide a copycross of the Atla er took advantage of the optional because the f When asked about G.M.’s rective ignition ability. “It seems like the comthe police report. nature of the question and did not engines must M. has recalled sponses to the government’s pany death knewinquiries, that the accident asked for reply. When Death inquiries date comment, back three hours. James Cain, a the 13 deaths to the late 1990s, when thesafety safety agenspokesman, said on Tuesday: was attributable to power loss. David Friedman, the ct, all of which The engine agency was criticized for failing said, “Wesound are confronting proband Ions, It Thedoes burst into fla like theyour didn’t cy’s acting administrator, to spot highway rollovers in Ford prompting the quiries for four lems openly and directly. We are give N.H.T.S.A. everything they “G.M.’s with decision-making, Explorers Firestone tires, astructaking responsibility for what has roughly 100 je have. That couldsignificant make ture, process andtied corporate problem eventually to 271 culand making as riding inshould the happened Lockheed Ma deaths. across them changes vulnerable toour thecompany Justiceto urn Ion driven ture stood in the way of safety.” cials said the make sure that it never happens In response, Congress passed a rson in 2004. “excessive rub Department’s investigation.” G.M.’s reluctance to respond The N.H.T.S.A. asked G.M. to law in 2000 requiring automakers blade in that ur from Dallas again.” When about G.M.’s toreport the government with evaluaIn aasked later death inquiry, G.M. explain the cause of crashes to to regulators any claims enly drove into they have no that killed Gene Erickson, left, government’s tions of suspicious crashes exnot the to say whether it had they received blaming defects for damage Ericksonresponses but chose to in ins into the circumstances injuries deaths, so thethe governrson. Onlydeath re- looked of the planes. inquiries, James Cain, aof and Seyde Chansuthus. tendedorbeyond just accidents in Tenment not have to rely Anderson, spokesman, who the December Admiral Kir said 2009 on crash Tuesday: that would the automaker hasonly publicly riminally negli- nessee that killed Seyde Chan- problem with the switch, includ- on consumer reports. The agency was disappoin “We are confronting openly and linked to its ignition defect. suthus, who is our also problems counted ing er the accident a state trooper’s collision re- also has the ability to dig deeper would miss th directly. Wethe are responsibility what — including thosewas of expected among 13 taking victims. G.M. added portfor intocrashes any of those claims by then trace of Xanax from February Several 2007 that fatal in its response that anysignificant privi- made death inquiry asking n that shehas was happened tional debut. the criticalBenjamin link between and making changes 20, ina Virginia, and—Amy Kosilla, Hair,doing related to the case the— automaker fordeath documentation But the thr the faulty ignition 23, switch acrossleged our material company to make sure that it never in and NewtheYork also had inquiries. In ier determina- would not be shared, even though air bags failing to deploy. G.M.’s of each car accident and an as- between blade happens again.” bothsaid those cases, when asked explain why athe it had not been sued by Ms. Chan- internal investigation sessment of the to circumstances ineer, Manuel pretty signi that a later death inquiry, G.M.only chose not inside vehicles off the road — with family at the time. leadingstraight to each crash. gine’s shutting Insuthus’s terms of bein one person G.M. had had driven But there it had already beeninto a the In no the air end,bag both deployment G.M. and those— across y been the to reaevencircumopened the report, it and say whether had looked frontthough impacts the the Atla review of Ms. Chan- was included in the reply to reg- charged with overseeing the G.M., in itsstances re- thorough The prospec of the December 2009 crash in Tennes- automaker took advantage of the optional nature ors, said there suthus’s accident within G.M. ulators, who also failed to follow company fell short in protecting by the F-35 ha see killed Chansuthus, who is One alsoof theofrequirements the questionthe and did not reply. Death n “sufficient re- thatSix public, Mr. Tobias, the lawinquidays Seyde before that letter to through. the air show counted amonglawyers the 13representing victims. G.M. added ries date back professor, to the late 1990s, when the safety to accurately said. “It’s discouraging regulators, on the deathin inquiry is to provide Monday, thre of the incident. to see that the company a copy ofrelatthe policeagency report. was criticized G.M. had presented an evalua-material shadow a raft its response that any privileged forboth failing to spot was highway o faced a law- tion of the crash to the automakWhen asked for comment, Da- not being as straightforward as it ders from the ed to the case would not be shared. The comrollovers in Ford Explorers with Firestone tires, kson’s family at er, according to the internal in- vid Friedman, the safety agen- might have been,” he said, “and moths Airbus pany had not been sued by Ms. Chansuthus’s a problem eventually tied to was 271 deaths. that N.H.T.S.A. not being as said, stated that at- vestigation conducted by G.M. cy’s acting administrator, No injuries aboutpassed these a inquiries year.time. The lawyers warned “G.M.’s decision-making, struc- rigorous familythis at the lege may have the latest in In response, Congress law in 2000 ture, process corporate culthat G.M. could be liable for puni-a thorough that it should been.” ould not make But curred as an F there had already been re-and requiring automakers to have report to regulators view of Ms. Chansuthus’s accident within G.M. Six days before that letter to regulators, lawyers representing G.M. had presented an evaluation of the crash to the automaker, according to the internal investigation conducted by G.M. this year. The lawyers warned that G.M. could be liable for punitive damages because air bags in Cobalts were known not to deploy in some cases. In a third fatal crash, involving the deaths of Amy Rademaker and Natasha Weigel, teenage friends killed in Wisconsin in 2006, G.M. again responded that it could not provide an answer to what caused the accident, using the same language as in its reply to questions about Mr. Erickson’s crash. In this case, G.M. had received outside evi- any claims they received blaming defects for injuries or deaths, so the government would not have to rely only on consumer reports. The agency also has the ability to dig deeper into any of those claims by then doing a death inquiry — asking the automaker for documentation of each car accident and an assessment of the circumstances leading to each crash. In the end, both G.M. and those charged with overseeing the company fell short in protecting the public, Mr. Tobias, the law professor, said. “It’s discouraging to see that both the company was not being as straightforward as it might have been,” he said, “and that N.H.T.S.A. was not being as rigorous about these inquiries n that it should have been.” N RECALLS OF CARS OF 56,718 CARS VOL.RECALLS CLXIV . . . No. ABROADOFPROMPT RECALLS OF CARS RECALLS CARS RECALLS OF CARS VOL. CLXIV . . . No. 56,718 ABROAD PROMPT NEW YORK, WEDN NO U.S. URGENCY ABROAD PROMPT ABROAD PROMPT ABROAD PROMPT RECALLS OF CARS NO U.S. URGENCY RECALLS OF CARS TALIBAN BESIEGE URGENCY NO U.S. PROMPT URGENCYCRITICAL ABROAD PROMPTNO U.S. PAKISTAN SCHOOL, NO U.S. URGENCY RECALLS OF CARS DEFECTS FOUND ABROAD NO U.S. URGENCY LEAVING 145 DEAD CRITICAL DEFECTS FOUND ABROAD PROMPT Some Automakers Point NO U.S. URGENCY CRITICAL DEFECTS FOUND CRITICAL DEFECTS FOUND CRITICAL DEFECTS FOUND to Variations in Parts Some Automakers Point NO U.S. URGENCY Variations Point in Parts and Regulations Some Automakers Point to Some Automakers CRITICAL DEFECTS FOUND Some Automakers Point CMYK VOL. CLXIV . . . No. 56,718 © 2014 The New York Times Nxxx,2014-12-17,A,001,Bs-BK,E2 © 2014 The New York Times Late Edition Today, times of clouds and sun, breezy in the afternoon, mild, high 53. Tonight, mostly clear, breezy. Low 36. Tomorrow, plenty of sun, high 44. Weather map, Page A22. © 2014 The New York Times VOL. CLXIV . . . No. 56,718 © 2014 The New York Times $2.50 NEW YORK, WEDNESDAY, DECEMBER 17, 2014 CRITICAL DEFECTS FOUND AN EIGHT-HOUR RAMPAGE Some Automakers Point to Variations in Parts and Regulations Group Says the Attack Is Retaliation Against the Military and Regulations to Variations in Parts to Variations in Parts Variations Parts By DANIELLE IVORY and REBECCA R.to RUIZ By DANIELLEin IVORY and Regulations and RegulationsPoint and REBECCA R. RUIZ CRITICAL DEFECTS FOUND Some Automakers oyota discovered a braking defect, top automakers in theRegulations United States — G.M., By DANIELLE IVORY and Toyota discovered a braking Honda a power steering flaw and NisFord, Chrysler, Toyota, Honda, Nissan and and REBECCA R. RUIZ to Variations in Parts defect, Honda a power steering san a problem that could lead drivers to Hyundai — have reported instances to federal By DANIELLE IVORY By DANIELLE IVORY Toyota discovered braking Some Point flaw By and Nissan problem and REBECCA R. RUIZ lose controlAutomakers of their cars. Ford found that regulatorsa when they did not arecall cars,that even DANIELLE IVORY and wires REBECCA and Regulations defect, HondaR.aRUIZ power steering could lead drivers to lose control in some cars could melt, General Motors that though the vehicles contained the same proband REBECCA R. RUIZ Toyota discovered a braking to Variations in deploy, Parts Toyota flaw discovered and Nissan aa braking problem of that their cars. found that some airbags and could Chrysler lematic components theirFord recalled counterdefect, might Hondafail a to power steering defect, Honda power steering leada drivers to lose wires controlinas Toyota discovered a braking some cars could melt, that some of and itsRegulations Jeeps could burstflaw into flames. abroad, according to regulatory filings and flaw Nissan a problem that By their DANIELLE IVORY Nissan aparts problem that of cars. Ford found that defect, Honda a power steering General Motors that some airTrying to Settle As theand Ruble Swoons, Russians Desperately Shop By DANIELLE IVORY and REBECCA R. RUIZ Toyota discovered a braking defect, Honda a power steering flaw and Nissan a problem that could lead drivers to lose control of their cars. Ford found that wires in some cars could melt, General Motors that some airbags might fail to deploy, and Chrysler that some of its Jeeps could burst into flames. The automakers unearthed the problems years ago, reported them to regulators and conducted safety recalls. But those recalls happened outside the United States. The automobile industry has been under a microscope this year, recalling a record number of vehicles, more than 58 million in the United States alone. “They’re cleaning out their closets,” David J. Friedman, who has been leading the National Highway Traffic Safety Administration, the nation’s top car safety agency, told Congress last month. But even with such extraordinary efforts to address past problems, automakers have managed to skirt recalls in the United States for known safety problems. In dozens of instances over the last decade, problems that prompted recalls or other safetyrelated actions in foreign countries have not been treated with the same urgency in the United States, a review of more than 500 international recalls by The New York Times found. Automakers are required by law to notify safety regulators in the United States within five days of learning of a safety defect in a car to start the process of a recall. But the seven top automakers in the United States — G.M., Ford, Chrysler, Toyota, Honda, Nissan and Hyundai — have reported instances to federal regulators when they did not recall cars, even though the vehicles contained the same problematic components as their recalled counterparts abroad, according to regulatory filings since 2004. In none of the instances — at least 42 in all — did the National Highway Traffic Safety Administration immediately compel the companies to take stronger acContinued on Page B8 By DECLAN WALSH T MOHAMMAD SAJJAD/ASSOCIATED PRESS One of the 132 students who were killed at a school in Peshawar as nine gunmen wreaked havoc with grenades and suicide vests. LONDON — First the Pakistani Taliban bombed or burned over 1,000 schools. Then they shot Malala Yousafzai, the teenage advocate for girls’ rights. But on Tuesday, the Taliban took their war on education to a ruthless new low with an assault on a crowded school in Peshawar that killed 145 people — 132 of them uniformed schoolchildren — in the deadliest single attack in the group’s history. During an eight-hour rampage at the Army Public School and Degree College, a team of nine Taliban gunmen stormed through the corridors and assembly hall, firing at random and throwing grenades. Some of the 1,100 students at the school were lined up and slaughtered with shots to the head. Others were gunned down as they cowered under their desks, or forced to watch as their teachers were riddled with bullets. Their parents crowded around the school gates, praying their children would survive while listening to the explosions and gunfire as Pakistani commandos stormed the building. With its chilling echoes of a school in Beslan, Russia, where 186 children were massacred in 2004, the terrorist attack in Peshawar traumatized a scarred city that has suffered intense Taliban violence since the insurgency erupted seven years ago. By evening, mosques were filled with mourners carrying small wooden coffins, and residents cried openly in the streets. A Taliban spokesman said the attack had been retaliation for the continuing military operation against the group in the North Waziristan tribal region. But the image of children’s bodies on the floor of their school auditorium, some of them not yet in their teens, again demonstrated how the Pakistani Taliban’s war has often been taken out on the country’s most vulnerable citizens. A wave of outrage crossed national boundaries, with statements of support and sympathy coming from around the world. Even other militant groups felt obliged to comment, though perhaps cynically. A spokesman for the Afghan Taliban, who have pushed civilian casualties in Afghanistan to a new high in the past year, posted a Twitter message criticizing the attack as unIslamic and expressing shared pain with the victims’ families. Witnesses in Peshawar said the assault started around 10 a.m., when nine heavily armed militants, disguised in paramilitary uniforms, slipped through a military graveyard and leapt over the back wall of the Army Public School. They rushed Continued on Page A1 Thecould automakers unearthed the problems since 2004. lead drivers to lose could control and RUIZ leadREBECCA drivers toR. lose control wires in some cars could melt, flaw and Nissan atoproblem bags might deploy, that and that a financial crisis fail could deGarner Lawsuit of their cars. Ford found that years ago, reported them to regulators and conIn none of the —toatlose least 42 in all velop at instances lightning speed if global ofByToyota their cars. Ford found that General Motors that some airNEIL MacFARQUHAR Putin Struggles With could lead drivers control Chrysler that some of its Jeeps that already distrust the discovered a brakingmarkets and ANDREW E. KRAMER wires in some cars could melt, Kremlin lost confidence in its ducted safety recalls. Before ItIVORY Starts defect, — National Highway Traffic Safety wires inRussiasome cars could melt, bags might faildid tothe deploy, andcontain By DANIELLE Slide to could MOSCOW — faced a flames. of their cars. Ford found thatAdability toburst theinto damage. Honda a Currency’s power steering snowballing currency crisis on Motors that some air“It is a real panic,” saidcompel Kirill General Motors that some airChrysler that some of its Jeeps ButGeneral those recalls happened outside the ministration immediately the compaand REBECCA R. RUIZ Tuesday that prompted an unRecord Lowwires The the inanautomakers some political carsunearthed could melt, independent flaw and aa problem thatRogov, By BENJAMIN usual outburst of publicNissan bickering bags might fail WEISER to deploy, and and economic analyst who is bags might fail into to deploy, and could burst flames. United States. nies to take stronger action, The Times found. problems years ago, reported Amid roiling protests and emo- among some top presidential al- pened often critical of the Putin adminGeneral Motors that some airin a financial crisis in 1998, could lead drivers to control lies, as President Vladimir V. Toyota discovered a of braking tionsthat over the death of Eric Garistration. “The ruble is being desome its Jeeps Chrysler that some oflose its Jeeps flooded stores, rushing to dump automakers unearthed struggled toThe tame events TheChrysler automobile industry has been unAsked about foreign practices, themthe to5 orregulators and conductner during a police encounter, the Putin by 6 percent every bags might failrecall to deploy, andthe rubles that seemed to shrink in valued of their cars. Ford found that that had the potential to wreck defect, Honda ainto power steering New York City comptroller, Scott day, and nobody knows how to could burst flames. could burst into flames. worth by the minute. problems years ago, reported his reputation as the leader who M. Stringer, is seeking to negotider a microscope this year, recalling a and record edstop safety recalls. automakers said theythat hadsome disclosed deciit.” Chrysler of itstheir Jeeps The economy was not melt, yet in stability prosperity cars wires some could ate a settlement a $75 million brought flaw and a ofproblem that Mr. Rogov said that his own TheNissan automakers unearthed thein danger of freezing and in a liquidity The automakers unearthed the toinregulators conductcountry.them civil rights claim brought bythan Mr. to this family members had been forced But those recalls happened number of vehicles, more 58 million sions to the safety agency. “I believe that this crisis, economists and other anacould Even a middle-of-the-night inGeneral Motors that some air- burst into flames. Garner’s family.to lose couldproblems lead drivers years ago,control reported One of lystsago, noted, nor was Russia as yet to give up their usual Alpine ski problems reported ed safety in interest rates toyears 17 per- recalls. The effort, if successful, would crease vacation this year because of the outside the United States. facing a repeat of 1998, when the cleaning theofUnited States alone.likely “They’re process ispaycommon across the industry,” said cent failed to reverse the slidefail of The automakers what would quitefound be a conductbags might to deploy, and expense, and might choose Geor-unearthed the their Ford that them cars. toavert regulators and government could not its them to regulators and conductthe ruble, as panicked investors But80 to those recalls happened long and bitter trial in federal Continued on Page A14 automobile industry has who we debts. But manyMartin, acknowledged aThe outwires their closets,” J. Friedman, Chris spokesman Honda. drove the currency past who problems years reported One for ofago, the 132 students court. At theDavid same time, settling Chrysler thatthe some of States. its Jeeps edin safety recalls. some cars could melt, ed asafety historic low, recalls. before it the reoutside United the case at an early juncture — dollar, beentoledunder afundsmicroscope this late in the dayTrafto 68. The hasGeneral been But leading National Highway When with The findings, months the before Mr. Garner’s fam- bounded them regulators and conductRAPID EXODUS The collapsepresented of oil prices has big investment toTimes’s could flames. those recalls happened Motors that some airhas lostburst 50those percentinto ofautomobile itsrecalls But happened ily is expected even to file their ruble The industry has begin unwinding their exposure to emerging markets. year, recalling a record number One of the 132 students who were killed at a school Peshaw value since the beginning of the lawsuit — would effectively push nation’s top car One of the 132the students who kil Administration, the fic bags Safety the safety agency emphasized different re-inwere ed safety recalls. outside the United States. The automakers unearthed SPREADS The turmoil inthe emerging markets is raising concern Russianbeen consumers afraid ALARM might fail to ofdeploy, and outside the United States. the administration Mayor Bill year. under a microscope this of vehicles, more than 58 million of losing their savings, as hapabout the United States economy’s risks of contagion. de Blasio out of the process. safety agency, told Congress last month. But call and practices world and But those around recallsthehappened Thethat automobile has problems years ago, reported Chrysler ofMr.industry its Jeeps The some move is part of StringThe automobile industry has year, recalling a laws record number in the United States alone. One of er’s novel strategy to settle major even with such extraordinary efforts to adsaid the sample was relatively small. outside the United States. been under a microscope this them to regulators andthan conductcivil rights claims before lawsuits been of under a microscope this could burst into flames. vehicles, more 58 million cleaning out their clos“They’re are formally filed; he said he year, recalling aautomakers record number dressThe past problems, have manforeign recalls bywho Thehas New “The The automobile industry hoped to save unearthed taxpayer dollars year, recalling a record number ed safety recalls. in the United States alone. automakers the ets,” David J.identified Friedman, has and bring “closure” to claimants of vehicles, than 58 million and their more families. been under a microscope this aged to skirt recalls in the United States for York Times represent 3 percent of all total of vehicles, more than 58 million “They’re cleaning out their closBut those recalls happened problems years ago, reported been One leading the 132 National High-inMr. Stringer said he “can’t of the students who were in the United States alone. guarantee what’s going to hapin the United States alone. year, recalling a record number known problems. ets,” Friedman, who recall submissions,” a repreoutside theDavid UnitedJ.ternational States. themsafety to regulators and conductwayhas Traffic Safety said Administrapen” in the claim by Mr. Garner’s “They’re their closfamily, but added, “Weout will at“They’re cleaning out their closbeen leading the National Highofhas vehicles, more than million Insafety dozens ofcleaning instances over the last desentative for the agency, citing the58 nearly 1,300 The automobile industry ed recalls. tion, the nation’s top car safety tempt to bring a settlement to the Garner case ifFriedman, we’re able.” ets,” David J. who has ets,” David J. Friedman, who has way Traffic Safety Administrain the United States alone. cade,But problems that prompted recalls or othera microscope submissionsthis filed by told all automakers since 2004. agency, Congress last month. been under thoseMr. recalls happened Stringer, speaking generalByat NEIL MacFARQUHAR ly, said that when his National office could been leading the HighOne ofthe the 132 are students who were killed a school been leading Hightion, the nation’s top car safety “They’re cleaning out their clos- in Pesha But even with such extraordisafety-related actions in foreign countries have “We constantly evaluating large volumes year, recalling a National record number outside the United ContinuedStates. on Page A26 and ANDREW E. KRAMER way Traffic Safety Administraway Traffic Safety Administraagency, told Congress last month. ets,” David J. to Friedman, whoprobhas nary efforts address past not been treated with the same of urgency in the vehicles, more than 58 — million of data including foreign recall submissions The automobile industry has By tion, the nation’s top cartion, safety the nation’s top car safety But even with such extraordiMOSCOW — Russia face been leading the National Highlems, automakers have managed M in the United States alone. United States, a review of more than 500 inter— that are screened against U.S. data to assess been under a microscope this Ecuador agency, Family told Wins Favors lastagency, Congress month. Amid toldefforts Congress last month. nary toout address past probsnowballing currency crisis to skirt recalls in the United way Traffic Safety AdministraBy BENJAMIN WEISER sno “They’re cleaning their closNew Times found. such national recalls bywith whether action is justified domestically.” year,But recalling record number even suchYork extraordiBut even tionsTue ov lems, with automakersextraordihave tion, managed After Donations to aThe Democrats Tuesday prompted an States for known safety probthe nation’s top car safety ets,” David J. Friedman, who has ofAutomakers vehicles, more than 58 million are required by law to notify The agency, nonetheless, said itthat would reAmid roiling protests and emonary efforts to address past probnary efforts to address past probner duri to skirt recalls in the United By BENJAMIN agency, WEISER usual outburst of public bicker lems. toldByCongress BENJAMIN usu last month. been leading the National Highin the United States alone. safety regulators in the United States within evaluate the cases and tions take action if WEISER warranted. By FRANCES ROBLES over the death of Eric Garlems, automakers have managed lems, automakers have managed New Yo States for known safety probamong some top presidentia In dozens of instances over the amo MIAMI — The Obama admin- ing the Isaías family, which the But and even with such extraordiAmid roiling protests emoway Traffic Safety Administra“They’re cleaning out their Amid roiling protests and emoner during a police encounter, the five days ofskirt learning ainsafety defect in a car The Times found that the auto companies toa ban recalls the closUnited government ofof Ecuador accuses istration overturned preto skirt recalls in the United M. Strin lems. lies, aspast President Vladimir lastwent decade, problems thatGarventing a wealthy, politically con- of buying protection from Washlies nary efforts totheaddress probtions the death of GarMoscow currency exchange onover Tuesday as the beleaguered rubleEric above 80over to dollar. thefor nation’s top car safety tions the death of Eric ets,” David J. who has By New York City in comptroller, ington and living comfortably in Ation, nected Ecuadorean woman from States forFriedman, known safety probto start the process of a recall. But the seven conducted at least 33 safety actions foreign States known safety probateScott aPut se In dozens of instances over the Putin struggled to tame eve prompted recalls or other safetyentering the United States after Miami off the profits of a looted lems, automakers have managed ner during a police encounter, the By NEIL MacFARQUHAR agency, told Congress last month. ner during a police encounter, the bank in Ecuador. M. Stringer, is seeking to negotithe National Highher familybeen gave tenslems. of leading thousands lems. civil rig last decade, problems that that had the potential Amid tothat wrs The family, which has been inof dollars to Democratic camrelated actions in foreign counto skirt recalls in the United New York Cityextraordicomptroller, Scott New York City comptroller, Scott vestigated by instances federal law en- over and ANDREW E. KRAMER But even with such paigns, according to finance ate a settlement of a $75 million way Traffic Safety AdministraIn dozens of the In dozens of instances over the Garner’ Moment’: Rover Clue Thatnot Mars May Harbor prompted recalls or Finds other tries safetyrecords and government officials. forcement agencies on suspicion ‘A Great his reputation asLife the tions leader w have been treated with ovT his M. Stringer, is seeking to negotiStates for known safety prob- Tryi Trying to Settle GarS Trying to Settle As the Ruble Trying to Settle A Garner Lawsuit Be Tryi Garner Lawsuit Garner Lawsuit Before It Starts Before It Starts Trying SettleGarA Beforeto It Starts BeS Lawsuit Trying to SettleGarner As the Ruble Garner LawsuitBefore It Starts PAGE B1 PAGE B1 ALEXANDER ZEMLIANICHENKO/ASSOCIATED PRESS of Flawed Cars Abroad Prompt No Urgency in U.S. Terr Is R Is RejectedInsu In t In the Senate The Times found. sked about foreign recall tices, the automakers said had disclosed their decis to the safety agency. “I bethat this process is common n the recallindustry,” said Chris ss By J kers said tin, a spokesman for Honda. eir deciBy JONATHAN WEISMAN WAS hen presented with The cy. “I berorism es’s findings, the safety agencommon WASHINGTON — Federal terment b aid Chris mphasized the different rerorism insurance, the governBy JO Honda.and practices around laws ment backstop that waspassed first WASH with 2001, te worldTheand said the sample passed in the wake of the Sept. rorism11,i ety agenSenate relatively 2001, terrorist attacks, diedment in the ba erent re- small. retiring foreign recalls identified Senate on Tuesday night passed after ain shearound hisdrop opp 2001, terr e sample The New York Times repreretiring senator refused to Senate on measur 3 percent of all total inhis opposition to an extraneous retiring s identified the last measure that had been added at ational recall submissions,” his oppos es reprelicans. the last minute by House measure Repuba representative for the total inThe r licans. the last m ncy, citing the nearly 1,300 missions,” Risk In licans. The rejection of the Terrorism missions for the filed by all automakThe re renewe rly Risk Insurance Act, which was ince1,300 2004. “We are constantRisk Insu a 93 by to 4 automak- large volumes of renewed in the Senate in July valuating renewed constantto the a 93 to 4 vote, was a surprise — including foreign recall a 93blow to 4 v lumes of Manhat to the redevelopment of Lower missions — that are screened to the re gn recall sidered Manhatta Manhattan and other areas connst U.S. data to assess screened gets. Dip sidered sidered potential terrorism tarother assess action is justified dogets. Diff this m ified dogets. Difficult negotiationsthis earlier tically.” mo Charles this month between Senator he agency, nonetheless, said Charles E less, said New ofY Charles E. Schumer, Democrat ould re-evaluate the cases New Yor he cases JebHens He Jeb New York, and Representative take action if warranted. nted. man ofth man of Jeb Hensarling of Texas, chairhethe Times auto found that the auto ices Com ices Co GRETCHEN ERTL FOR NEW YORKTIMES TIMES GRETCHEN ERTLof FOR THETHE NEW YORK man the House Financial Servtpanies least 33conducted at least 33 agreemen agreem Edward Higgins, researching a steering problem on his grandson’s car, was surprised to find the car had been recalled in Canada. gn counices Committee, had yielded an Edward Higgins, researching a steering problem on his grandson’s car, was surprised to find the car GRETCHEN ERTL FOR THE NEW YORK TIMES ggins, researching a steering problem on his grandson’s car, was surprised to find the car had been recalled in Canada. ty actions in foreign counterrorism terroris to Ameragreement to extend the years, federal rai that never fully led tograndson’s Amerring problem on his car, was surprised to find the car had been recalled in Canada. involved years, r cover the cost, given that his Chrysler, Toyota, Honda, Nissan, to the law after a wave of highcross a border into Maine and terrorism backstop for six more recalls. The defects involved airbags, cover the cost, givenrecall. that hisNissan, Chrysler, Toyota, Honda, the lawHonda, after aNissan, wave of toisthe law after a wave of highcross a border into Maine and to Toyota, rder into Maine was notraising under Hyundai and Volkswagen, thehightop HHR way rollovers in Ford Chrysler, Explorers suddenlyand your car safe.” years, the damage threshparts as cases, airbags, d critical electriHHR was not beyond under Hyundai andrecall. Volkswagen, and Volkswagen, the top “I was mad,” Mr. Hig- the top eight automakers in the United way rollovers in Ford Explorers way rollovers inwith Ford Explorers Firestone tires, Nissan, aHyundai problem suddenly your car isto safe.” ur is safe.” In some auto companies cover the cost, given that his Chrysler, Toyota, Honda, thecar law after a wave of highcountries that never fully led American calls ininsales. 2014 that followed Canadian recalls from es and steering and electrigins said in an mad,” interview. “I can’t States by The review did“I was that was eventually linked to 271 sent less urgent alerts, Firestone known as eight automakers in the United beyond Mr. Higeight automakers the United with Firestone tires, a problem with tires, a problem In some cases, auto companies ases, auto companies HHR was not under recall. Hyundai and Volkswagen, the top ay rollovers in Ford Explorers y agency recalls. retir ystems. wrap my mind around it. I review un- Adid not include cars that were redeaths. Ford had refrained from technical service bulletins, to The such critical defects involved 2012. In one of those, the company had recalled States by sales. The gins said in an interview. “I can’t States by sales. The review did that was eventually linked to 271 that was eventually linked to 271 sent less urgent alerts, known as gent alerts, known as “I was beyond mad,”but Mr. thein United th Firestone tires, a agency problem n into a American derstand this isn’t a perfect in the United States notHigrecalling the in cars the late called dealers — and oneight rare automakers one case, the safety notmind include cars it.that wereobjects rewrap my around I unnotto include cars that were re- “I deaths. Ford had refrained from deaths. Ford hadbyrefrained from service bulletins, ervice bulletins, to parts as airbags, brakes and steering and models Chevrolet Aveo Pontiac G3 in inwas Toyo-eventually said in of anthe interview. can’t States sales. The review did at to a271tootechnical world, and but it’s one company. abroad because automakers do even after conducting safe- gins occasions,linked customers, — in- 1990s, ned into 2006,an but called in the United States but not derstand this isn’t a perfect called in the United States but not recalling the cars in the late recalling the cars in the late American dealers — and on rare ealers —investigation and on rare Whether it’s Canada or the U.S., not report that information in the ty actions in Saudi Arabia and stead of ordering recalls, even wrap my mind around it. I unnot include cars that were reaths. Ford had refrained from electrical systems. 67 countries for a corrosion problem that could insura er steering problem innotices ToyoMarch, de- though because automakers do world,it’sabroad but it’s one abroad because automakers doa perfect even after safe1990s, afterin conducting occasions, customers, too — in-not 1990s, customers, too —those inone car. Why wouldcompany. you recall federal filings. other countries. areeven not supderstand this conducting isn’t called the UnitedsafeStates but calling the cars in the late In one case, the safety agency opened an cause brakes to stop working properly, but reeodels crashes in November 2006, but it in one country and not anSometimes automakers did not Almost 15 years later, United posed to be used to correct serinot report that information in the Whether it’s Canada or the U.S., not report that information in the ty actions in Saudi Arabia and ty actions in Saudi Arabia and stead of ordering recalls, even dering recalls, even 90s, after conducting safe- abroad because automakers do world, but it’s one company. problem ed it even the following March, deother? It filings. doesn’t makerecall any explain inthe theirAmerican filings why it’s the States regulators now regularly ous not safety problems. investigation into anot power steering problem infilings. called cars only last July. you federal one car. Why would other countries. other countries. though those notices are not federal supeactions notices are supCanada or the U.S., report that information the in Saudi Arabia and ated warsense.” cars wereit’s recalled abroad and receive that information,inSometimes but in- Whether old from In other cases, the companies e used having found three crashes it in one country and not anSometimes automakers automakers did not Almost 15 years later, United Almost 15 years later, posed to dustry be used toUnited correct seri- In it’s to correct serimodels November 2006, Toyota “If cars are Such unsafe inMonths Canada, un- didlionnotbefo car. WhyStates. would youexrecall federal filings. her countries. later, they’re in March, G.M. notone in the United habits but have closed persisted. it said that recalls wereinunnecesntially tied to the problem other? It adoesn’t make any explain in their filings whywould the kic explain initplanations their filings why the now regularly States regulators now automakers regularly ous safety problems. roblems. on the in- 15 sary in regulators one country and not Sometimes not States issued recall inpresident the United are not required by anAlmost years later, United several filings to thedid National because of different weather the following March, despite having found three safe here,” said Rosemary Shahan, more than 100 related warit would sense.” cars were recalled abroad and cars were recalled abroad and receive that information, but inreceive that information, but inold from In other cases, the companies cases, the companies States for several other cars with law, but without them it is diffiHighway Traffic Safety AdminisMr. Sc or road conditions in the United ates regulators now regularly explain in their filings why the other? It doesn’t make any y claims. potentially tied to persisted. the problem and of tohabits Consumers for Reliability and Safety, omplaints same part, for theG.M. same cult compare recalls fromAuto oneMonths tration, reviewed by The later, March, not infaulty the in United States. Such exnotTimes, in the United States. Such exens of be Ho States — or, even when the safety dustry have persisted. In the dustry habits have In lion said that recalls were unnecesecalls werecrashes unnecessense.” cars were recalled abroad and ceive that information, but inold from $100 million to $200 milelating to problem its closing report on the in-related problem. But again, Mr. Hig- licans, country to another. automakers noted that the safety was relevant tosary condiissued atold recall in United planations arethe not required by wk planations are not required by several filings to in the National several filings to the National would because of different weather e of different weather more than 100 warranty claims. an advocacy group, when of The Times’s Months later, March, G.M. not in the United States. Such exstry habits have persisted. In lion before taxpayer assistance earthe and agency a tions said gins’s car was not cars included, OtherTraffic automakers offered agency had agreed that Amerithe S $ in theit United States, be- conditions y, would States for several other with law, but kick without them it is into diffilaw, butHighway without them itSafety isindiffiAdminisHighway Traffic Safety AdminisMr. or report road in the United ditions in the to United a recall the United arethe not required by veral filings the National would in after an attack. ed the veits closing inquiry, the findings. “It’s not believable that suddenly you two other model years of that pass straightforward explanations for though recalls were not required and issued causeIn the occurrence was planations rela- canon tinue to monitor complaints thewith same faulty part, for recalls the same tovehicle compare from one cult to compare recalls from one tration, reviewed byin The Times, tration, reviewed Thewhen Times, ens of H States — or,by even theitsafety even when theSafety safety dghway the NaStates for other cars law, but without them is diffiTraffic AdminisMr. Schumer, by dozthecult same were. At backed the botthe lack ofaseveral recalls the United that technical service bulletins, the gover tively lowersaid than abroad. agency ittowould “continue tocalled monitor comcross border into Maine and suddenly other information relating problem. But again, Mr. your Hig-a Repubcountry another. country tothe another. automakers noted that the safety automakers thatrelevant the safety licans, was to condiafety Adas relevant to conditom of that recall notice was States. Forfaulty example, thefor violation customer satisInstead Chrysler recalled threeproblem model same part, the same cultnoted to sometimes compare recalls from one ation, reviewed by The Times, ens ofto House and Senate alleged defect.” A its year and a tions nvestigaplaints and other tobethe car is safe.” gins’s car was not “special included, Other automakers offered agency had agreed that AmeriOther automakers offered had agreed that Ameriinto the small note offering in faction the United States, etomakers United States, beof a safety regulation in another or relating product update campressed years of Jeep Wrangler ininformation Chiproblem. But again, Mr. Higcountry to another. noted that theagency safety licans, wanted that covdeal tucked n Amerilater, Toyota recalled the veerage” for the 2006 HHR. country might not constitute a vipaigns, would suffice. bill separ na in November 2011 for a flaw though two other model years of straightforward explanations for can recalls were not required and straightforward explanations for can recalls were not required and that pa cause the occurrence was relaoccurrence was reladefect.” andIn aautomakers half later, Toyota In auto companies sent less urcarsome was cases, not included, Other offered gins’s ency had alleged agreed that Ameri-A year into the $1.1 trillion spending bill ary. But when Tyler Moore of botDalolation in in thethe United States. In same visions w September 2008, the Honda isthat lead tothat fires.technical The auto-lower s in China andcould cited the Nathe vehicle were. At Saturday the the lack of recalls in the United that technical service bulletins, lack of recalls United service bulletins, the gov tively than abroad. abroad. though two other model years of straightforward explanations for nthan recalls were not required and that passed on to keep at least recalled therisk vehicles in and satiscited the gentcases, alerts, known technical las tried service to seek outbulletins, such cover- would m faulty parts as were sued a safety campaign in NaJapan many maker saw that to China al Highway Traffic Safety Ad-as unique tom of that recall notice was a States. For example, the violation sometimes called customer satisStates. For example, the violation sometimes called customer Inste Chrysler recalled three model recalled three model same vehicle At the the lack recalls in the United at technical service the bulletins, thehis government ctions by China, on 2006 HHR funded. in April, nancial in provided by localwere. suppliers or botforof CR-Vs and Stepwgns from the the “harshTraffic environstration’s closedciting investigaAdministration’s tional Highway to of American dealers — age and on rare occasions, small offering “special of atold safety regulation in another faction orthat product update cama safety regulation in faction or product update campressed ofSafety its Jeep Wrangler inof ChiJeep ChiresultWrangler in called G.M. him repeatedly did tom recall notice was anote manufactured inanother local factories tives exe 2007 model year. company States. For example, theThe violation metimes customer satis- years Instead, Mr. itcovHensarling ment,in overly aggressive driving asStates, evidence an Amerierage” the 2006 HHR. country might not constitute a vi-sepa would suffice. country might not constitute vid paigns, would suffice. bill na 2011 for flawcouldpaigns, mber 2011product forthat a flaw notfor exist. “I called — I don’t know that did notoffering contribute closed investigation as evidence that an Ameriunder th customers, tooa“special —compoinstead of ordering recalls, had found a problem that and extreme neglect,” it said inaaNovember small note covofin safety regulation inaanother ction or update campressed to move the terrorism recall was unnecessary. od during how many times —United and they’d nents tofor cars inStates. the United States.But 2010, and increase the steering effort nec-inerage” statement to TheInTimes. The when Tyler Moore of Dalolation in the States. In olation the United In visions In September 2008, Honda isSeptember 2008, Honda isthat could lead to fires. The autoead towould fires. The autothe 2006 HHR. country might not constitute a viigns, suffice. bill separately, and two more procan recall was unnecessary. though those notices are not supposed to ate a n d byTimes law. saymany to me, ‘I’mout sorry, thatcovermodel Ineven thecampaign defective parts simessary torisk control vehicles. company recalled only aone of thecampaign he least lasDaltried to seek such cases, faulty parts were many faulty parts were would sued aothers, safety in Japan sued safety in Japan maker saw that as the unique toIn cases, that risk asidentified unique toat But when Tyler Moore of olation inThe the United States. visions were added — one that m In September 2008, Honda isonducted year hasn’t been recalled,’” Mr. ply did not exist in the American streamlin three model years in the United Stepwgn was not sold in The Times identified at least nine additional be used to correct serious safety problems. additional foreign actions by age on his 2006 HHR in April, provided by local suppliers or provided by local suppliers or nancial for CR-Vs and Stepwgns from the for CR-Vs and Stepwgns from the China, citing the “harsh environged the “harsh environtriedofto out such covercases, faulty parts were would some dealers in prod fia safety campaign in Japan d by an States, said in make an interview. version theseek vehicles. ance six result months later. many The the United States, but the CR-V las automakers that did inthe foreign actions by the automakers that did reother cases, theMoore companies said that told him repeatedly it did manufactured inMr.local factories manufactured inIn local factories tives model year. The company 2007 model year. The company ment, overly aggressive driving aggressive driving ageSome on his 2006 HHR inG.M. April, provided by local suppliers or 2007 than fiveand nancial instruments like derivary CR-Vs Stepwgns from Like Mr. Higgins, Moore It wase American car owners company said it needed that time was. Honda told federal regulathe United States, not exist. “I called — Icontribute don’t know that did exempt not compothat not contribute compounder had found problem that could had found aextreme problem that could and neglect,” it inwell a did erecalls neglect,” it determine said infull a ifcompany two Unit-in sult paid about $1,000 to from have the that Sena have been feeling confused or to the defect existed tors that it notsaid consider the G.M. toldaleft him repeatedly it did inThe recalls in the United States, but manufactured indid local factories recalls were unnecessary because of differtives regulations 07 model year. after the period during 4well that folhow many times — and they’d nents to cars in the United States. nents to cars in the United States. problem fixed. Eventually, in Aulican O 2010,ofof an at risk by the inconsistencies. increase the steering effort necincrease the steering effort necin the United States. statement to The Times. The problem to pose a significant risk to The Times. The not exist. “I called — I don’t know that did not contribute compounder the Dodd-Frank law d found aafter problem that could the period during which they were re-essary ent weather or road in the United rom 2012. gust of this sorry, year, hethat received a by hisa c Last year, parts shortly after hisconditions because theonly driver would receive Chrysler said the model years h they were required by law. say to me, ‘I’m model In others, the defective parts simIn others, the defective simate to control the vehicles. essary to control the vehicles. company recalled one of the called only one of the how many times — and they’d nents to cars in the United States. 2010, and another that would crecrease steering effort nec- a dif- “adequate warning” to have the teenage grandson experienced partial reimbursement, covering would no pany hadthe that were not law. recalled by States — or, even when safety was ne foreign recall conducted year hasn’t been recalled,’” Mr. ply did exist federal in the American ply did not exist in the American streaml threeothers, model years in the United lsary years in quired the United The was notthat sold in the Thehad Stepwgn was not sold inparts toStepwgn me, ‘I’m sorry, model the defective anotproblem new board to to control the vehicles. Chevrolet aboutate 15 percent of his cost. consideri repeated power steering failures repaired, such as asimnoise say ferent design and that theIn Chi- vehicle Honda was followed by an Moore said in an interview. version of the vehicles. version of the vehicles. ance pr States, six months later. The months later. The the United States, but the CR-V the United States, but the CR-V Onenot foreign recall Honda relevant tored conditions inMr.streamline the United States, hasn’t recalled,’” ply conducted didornot infailure the American the licensing insurThe Stepwgn sold 67 coundoo Moore complained to reg- ofnight while driving been his 2006 Chev- Mr. anexist actualby of thewas steer- year nese was government hadin pressured rican recall more than five Like Mr. Higgins, Mr. Moore It wa Some American car owners Some American car owners company said it needed that time id it needed that time was. Honda told federal regulawas. Honda told federal regulablem that year. ulators in July 2013 and never rolet HHR, Edward Higgins of to properly. Honda not- Moore said in an interview. the automaker to an issue a broader versioning of thework vehicles. ancerelatively producers. lower e United States, but by the CR-V followed American recall more than five because the occurrence was later. issued two Unitabout $1,000 tofeeling have confused the provision that have been orSen have been feeling confused or to it determine ifitsthe defect existed es if the G.M. defect existed torsleft that it did not consider the heard tors that did not the top work“Sever back, he left said. Federal regMelrose, Mass., searched for paid reed American inconsider filing that it “consulted recall. Like Mr. Higgins, Mr. Moore It was the insurance Some car owners as. Honda told federal regulayears later. G.M. issued Unitedrisk States rethan alled the ulators have received nearly five Speaker calls. He was$1,000 surprised find, with N.H.T.S.A. this at issue and Ain centerpiece of the so-called tates recalls 2014 thatproblem folproblem Eventually, in Aulican of atfixed. risk by the inconsistencies. risk by the inconsistencies. in the United States. d States. problem toabroad. pose a significant riskthe to pose atwo significant paid about to tohave that Senator Tom Coburn, Repubhave been left feelingonconfused or rs that it did not consider the Je July. asyear, many for whileshortly searching online, that the times it was agreed that Honda would Tread Act from of 2000 was thatthe autod Canadian recalls 2012. gust of this hecomplaints received a is lowed by Last shortly after hishis Last year, after his because the driver would receive because driver would receive Chrysler said the model years said the problem fixed. Eventually, in Aulican ofyear, Oklahoma, who known at risk by the inconsistencies. oblem to model pose a years significant risk ous gamb three model years of the HHR vehicle had been recalled for that conduct a product update camnne Canada, makers were required to tell regof those, the had thatwarning” partial reimbursement, covering would grandson experienced grandson experienced warning” to have the a teenage “adequate have the werepaign not to recalled had ateenage dif-his “adequate ot recalled had company aabout dif- recalls gust of this year, he received by his colleagues No,inn Last year, shortly after cause the driver receive rorism were not recalled for the as de- Dr. problem in 2010 in Canada, but that on the U.S. version.” ulators would or safetyaid Roselled models of the Chevrolet percent of his cost. conside power steering failures repeated power steering failures about 15repeated Is R In th A ret A retiring senator objec objects to an added insur insurance measure. Chrysler recalled three model years of its Jeep Wrangler in China in November 2011 for a flaw that could lead to fires. The automaker saw that risk as unique to China, citing the “harsh environment, overly aggressive driving and extreme neglect,” it said in a statement to The Times. The company recalled only one of the three model years in the United States, six months later. The company said it needed that time to determine if the defect existed in the United States. Chrysler said the model years that were not recalled had a different design and that the Chinese government had pressured the automaker to issue a broader recall. A centerpiece of the so-called Tread Act of 2000 was that automakers were required to tell regulators about recalls or safety-related actions in other countries that involve cars with “substantially similar” counterparts in the United States. Congress added the provision to the law after a wave of highway rollovers in Ford Explorers with Firestone tires, a problem that was eventually linked to 271 deaths. Ford had refrained from recalling the cars in the late 1990s, even after conducting safety actions in Saudi Arabia and other countries. Almost 15 years later, United States regulators now regularly receive that information, but industry habits have persisted. In several filings to the National Highway Traffic Safety Administration, reviewed by The Times, automakers noted that the safety agency had agreed that American recalls were not required and that technical service bulletins, sometimes called customer satisfaction or product update campaigns, would suffice. In September 2008, Honda issued a safety campaign in Japan for CR-Vs and Stepwgns from the 2007 model year. The company had found a problem that could increase the steering effort necessary to control the vehicles. The Stepwgn was not sold in the United States, but the CR-V was. Honda told federal regulators that it did not consider the problem to pose a significant risk because the driver would receive “adequate warning” to have the vehicle repaired, such as a noise or an actual failure of the steering to work properly. Honda noted in its filing that it “consulted with N.H.T.S.A. on this issue and it was agreed that Honda would conduct a product update campaign on the U.S. version.” The Times examined more than 500 regulatory filings on foreign recalls and other safety actions issued since 2004 in more than 70 countries by G.M., Ford, Chrysler, Toyota, Honda, Nissan, Hyundai and Volkswagen, the top eight automakers in the United States by sales. The review did not include cars that were recalled in the United States but not abroad because automakers do not report that information in the federal filings. Sometimes automakers did not explain in their filings why the cars were recalled abroad and not in the United States. Such explanations are not required by law, but without them it is difficult to compare recalls from one country to another. Other automakers offered straightforward explanations for the lack of recalls in the United States. For example, the violation of a safety regulation in another country might not constitute a violation in the United States. In many cases, faulty parts were provided by local suppliers or manufactured in local factories that did not contribute components to cars in the United States. In others, the defective parts simply did not exist in the American version of the vehicles. Some American car owners have been left feeling confused or at risk by the inconsistencies. Last year, shortly after his teenage grandson experienced repeated power steering failures while driving his red 2006 Chevrolet HHR, Edward Higgins of Melrose, Mass., searched for recalls. He was surprised to find, while searching online, that the vehicle had been recalled for that problem in 2010 in Canada, but not in the United States. Mr. Higgins had the car fixed in January 2014, paying nearly $1,000 for the repair. G.M. had told him the company would not cover the cost, given that his HHR was not under recall. “I was beyond mad,” Mr. Higgins said in an interview. “I can’t wrap my mind around it. I understand this isn’t a perfect world, but it’s one company. Whether it’s Canada or the U.S., it’s one car. Why would you recall it in one country and not another? It doesn’t make any sense.” Months later, in March, G.M. issued a recall in the United States for several other cars with the same faulty part, for the same problem. But again, Mr. Higgins’s car was not included, though two other model years of the same vehicle were. At the bottom of that recall notice was a small note offering “special coverage” for the 2006 HHR. But when Tyler Moore of Dallas tried to seek out such coverage on his 2006 HHR in April, G.M. told him repeatedly it did not exist. “I called — I don’t know how many times — and they’d say to me, ‘I’m sorry, that model year hasn’t been recalled,’ ” Mr. Moore said in an interview. Like Mr. Higgins, Mr. Moore paid about $1,000 to have the problem fixed. Eventually, in August of this year, he received a partial reimbursement, covering about 15 percent of his cost. Mr. Moore complained to regulators in July 2013 and never heard back, he said. Federal regulators have received nearly five times as many complaints for three model years of the HHR that were not recalled for the defect as they have for the two models that were recalled. Mr. Moore was unaware that the car had n been recalled in Canada years earlier.
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