The Structure and Process of Management

PIA 3393
Comparative Public Management and Policy
1. Grand Synthesis
2. Literary Map
3. Golden Oldies

1916-2006
Author of the Week
Ferrel Heady
Died August 16,
2006

1. Structural Characteristics

2. Processes

3. Policy Debates

4. Dysfunction
1.
Scientific Management: Time and Motion(Taylor)
2.
Human Resource Management: Social ComfortHawthorne Experiments
3.
Dysfunctionalism- “Yes Minister” and Kafka
4.
Corruption and Culture-Klitguaard
5.
Bashing Bureaucrats: Miewald and Barzeley
1.
Authoritarian
2.
Mobilizing Regime- Party Dominant
3.
Fused- Cabinet Government
4.
Separation of Powers- “Congressional”
5.
Federal vs. Unitary
6.
Territorial (Cantonal) vs. Corporate
1. Not reality
2. A kind of Model
3. Deviations can be measured
4. Method: By comparison to the model
An Ideal Type
Matrix
Title of Image: Rationality
“What is wrong with this Picture?”
1.
Organization highly differentiated
2.
Rational decisions and procedures
3.
High activity levels and efficiency
4.
Power and authority are legitimate
5.
Popular involvement and acceptance of
procedures and decisions
a. Merit Selection
b. Hierarchy- Chain of Command
c. Division of Labor and functional specialization
d. Administrative work: full time, no sinecures
e. Contractual agreement
f. Professional or technical training
Germany
“Very Impressive, my colleague....
but does it also work in theory”

From the World of
Samuel P.
Huntington Political
Order in Changing
Societies

Civil Service Reform: Exchequer

Administrative Reform- includes Parastatals

Structural Reforms- Organizational Focus

Policy Reforms- Focus on state functions

Organizational and Motivational Reforms
Bureaurat Bashing
George Wallace”
“They are all burro crats”
1.
2.
Shortage of Skilled Professionals
Structures Imported and “imitative” of
classical European Structures
3.
Personalization of public sector actions
4.
Formalism rather than realism
5.
Lack of Operational opportunity
Ten Minutes
1.
“Sala” and the Iron Triangle”
2.
Satisficing, incrementalism and budget reform
3.
Oversight Failure: Press, Civil Society and
Legislature (Transparency)
4.
Public goods Failures- Explains Corruption
5.
Rent Seeking
6.
Free Rider Problems
1.
Detailed monthly budget approvals
2.
Centrally-driven strategic planning
3.
Powerful staff members with no line responsibility
4.
Many-layered approval procedures
5.
Many-layered, strictly observed payment bands
6.
Rigid status symbols
7.
Hefty corporate manuals and "bibles"
View from the Philippines
Is Corruption
Contextual?

"...the Sala is associated with unequal
distribution of services, institutionalized
corruption, inefficiency in rule application,
nepotism in recruitment, bureaucratic
enclaves dominated by motives of selfprotection, and, in general, a pronounced gap
between formal expectations and actual
behavior. ...“

Ferrel Heady
A Multi-functional
Room
1. Bureaucracy as Authoritarian
a. Subject
b. Citizen
c. Customer
2. Bureaucracy as Controlling
a. The Perfect Library- No books checked
out
b. Tied up in Red Tape- The red ribbon
which ties up files in U.K.
c. Standard Operating Procedures
1.
Traditional
2.
Personalist/Charismatic
3.
Unstable Pendulum Regimes
4.
5.
Administrative States/Organizational
Bourgeoisie
Military Regimes
Burma 2008
1.
2.
Pluralist Systems- Interest Group Access
Issues
Dominant Party Regimes- defacto of de jure
“no party states”
1.
Mobilization Regimes: Populist vs. Leninist
2.
Totalitarian Regimes: Fascist vs. Communist
“Red vs. Expert”

Huey P. Long and “All the King’s Men”

Louisiana or Italy?
Robert Penn Warren

Is He Willy Stark?
Huey P. Long
http://video.google.com/videosearch?q=Huey+P.+Long&hl=en&emb=0&aq=f#