Midlands Medical Partnership
Working together to sustain General Practice
Dr Dave Sangha - Executive Chairman
Dr Sunando Ghosh - Executive Partner
Introduction
• 12 Sites across Birmingham
(inc 7 Day Access WIC)
• Single GMS Contract
• Single IT Database
• Fully Integrated Working
• Focus on Care Delivery & Access
• Patient Feedback
• Growth of Patient Services
Our model
A super partnership model
One of the pioneers for working at scale established 2009 without any support
Largest single GMS contract code
partnership with 23 partners
68,000 patients and growing, soon to be
85,000 patients
Largest single code primary care IT
database
Our model
MMP Communications Strategy
Bi Annual MMP AGM
Meetings
Partners Monthly Meeting
•
Fortnightly
Central team
Management team
Monthly
Nurses / HCAs
Secretaries
Scanners
Finance
Clinical Target team
(QOF)
ACE
Team Leader
Management Board Fortnightly
Meeting
Receiving summary of all meeting minutes on standard MMP templates
Senior Business Manager
Operations Manager
Receiving minutes and reviewing for actions
Bi-Monthly
Clinical Governance
Quarterly
Salaried GPs
Gold Standard
Framework (GSF)
Safeguarding
Staff Forum
•
Surgery 1 to 11 MDT
Weekly/Fortnightly Meeting
Site Admin/Reception Monthly
Meeting
•
All meeting
minutes on
standard
template
Feedback via
General
Manager /
Operations
Manager/Clinica
l Leads / Team
Leaders
Feedback forms:
E-mail
Anyone can raise a
concern in writing, by
e-mail or in person.
MMP operates a
confidential
whistleblowing policy
(in policy library in
hard copy and
electronically)
MMP delivery model
Fully integrated business and clinical working model
Single mature and established team
MMP Management board / Partnership structure
Centralised MMP management team
Centralised MMP in house functions – HR, finance, IT, etc
Centralised MMP performance target teams – monthly clinical performance
reports
Centralised MMP call centre
MMP Standardisation of service
MMP Benchmarking to achieve clinical excellence
MMP delivery model
The MMP Team
Service development with CCG
•200+ Clinical & Non-clinical
staff
•Aspiring Clinical Excellence Pioneers
•Fully Recruited Teams
•25 salaried GPs
•40 nurses & HCAs
•Advanced Nurse Practitioners
•Specialist Diabetes Nurses
•Specialist Respiratory Nurses
•Diabetes care
•Respiratory care
•Phlebotomy
•Medicines management
Benefits of MMP model
The Benefits
Increased services for patients
•Standardisation
•Increased access
•Resilience
•Cross site access across Birmingham
•Staff development and progression
•Clinicians and teams free to
concentrate on patients
•Specialised Clinics – Dementia,
Substance Misuse, Increased Access,
Sexual health, Urogyneacology
•Universal offer and standards
•Templates to optimise care
•Staff movement to optimise care
•Interactive PPG groups
Benefits of MMP model
Robust and sleek management and operational structure that frees up clinicians
to focus on delivering care to patients
No duplication, skill sets used to maximise organisational strength
MMP standardised policies and procedures
Happier teams – CQC quoted “MMP staff feel empowered”
Happier partners with better work life balance
Strong vision, purpose and leadership
Overcoming the pitfalls of change
Benefits of MMP model
QOF 2015/16
544.6/545
Partnership working with
•Birmingham Cross City CCG
•Birmingham Community Healthcare Trust
•Birmingham Mental Health Trust
•Birmingham Council
•Birmingham Secondary Care Providers
•Birmingham and Solihull GP Alliance
•Birmingham and Solihull STP Health and Social Care Board
Our Model - Assessment
CQC inspection over two full days in Oct 2016
OUTSTANDING
MMP Vision
Continuing emphasis on outstanding care of our
patients
Improving access and services for our patients
Ensuring sustainability and resilience of General
Practice
Aiming to form Multispecialty Care Provider /
Accountable Care status
Thank you for listening
Any questions?
[email protected]
[email protected]
Midlands Medical Partnership
www.mmpmedical.com