JOB DESCRIPTION
JOB TITLE:
Climbing Officer
REPORTS TO (Job Title):
POST NUMBER:
DEPARTMENT:
Sport and Active Leisure
JE REF:
3803 B01072
GRADE: 6
Form
JD1
Leisure Centre Manager
PANEL DATE:
250417
1.
MAIN PURPOSE OF JOB
 The Climbing Officer is responsible for the effective running of the
Climbing Wall and Energise mobile wall by ensuring that all
operational services are delivered and run to the highest
standards and in accordance to the Energise aims and objectives.
 To deliver a wide range of quality play, sports and active leisure
opportunities within target areas of the City of York through their
role.
 To actively promote participation in play sport and active leisure.
 Develop and Manage the Climbing Wall and Energise mobile wall
against identified needs.
2.
CORE RESPONSIBILITIES, TASKS & DUTIES:
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To be the lead officer in this specialised area of Climbing and
Energise mobile wall, giving advice and recommendations to the
Leisure Centre Management Team.
To plan and deliver an inclusive and diverse programme of play
and sporting activities and initiatives that are; Customer focused
and meet Energise aims and objectives
To promote participation among agreed target groups, and within
agreed target areas.
To manage a diverse team to ensure the all customers have a safe
and high quality experience, whilst ensuring that Energise aims
and objectives are meet and budgets are maintained.
To plan local and regional competitions in the climbing wall.
Instructing and deliver a wide range of session to general public,
pupils and target groups (Disabled users, disaffected youths etc.)
ensuring that all sessions are delivered with equality in mind.
Carrying out visual checks and inspections of specialist technical
equipment to assess the health and safety risk on a regular basis.
Completing records of all checks carried out. While also reacting to
accidents/incidents and taking appropriate measures.
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3.
Represent CYC by attending local, regional and national meetings,
user groups and forums.
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Lead on the development of new ideas and initiatives to continually
develop Climbing and Energise mobile wall to maximise income
while meeting CYC’s Energise aims and objectives.
x
To have a expert working knowledge of the functions of the
Climbing Wall and Energise mobile wall while maintain a safe
working practice/environment in terms of:
 Health & Safety (From National Governing Bodies and
Health and Safety Guidelines)
 Risk Assessment
 Normal operational procedures and emergency action plans
 First aid procedures
 Child protection
 Programme of events
 Equalities
xi
Drive CYC vehicles and towing of trailers (mobile climbing wall) to
and from sessions and be responsible officer for the vehicle and
equipment.
xii Provide relevant information to customers relating to further
sporting and play opportunities available to them.
xiii To train and develop staff for the Climbing Wall and Energise
mobile wall duties.
xiv To conduct and supervise route setting and high level cleaning of
the climbing wall.
SUPERVISION / MANAGEMENT OF PEOPLE
Number of staff reporting to jobholder and nature of supervision
e.g. full line management responsibility or day to day supervision of work
Direct: 5 - Casual and 5 - self employed instructors
Due to the nature of the work of these staff, they are deployed across
various settings/venues and work irregular hours.
Indirect: 40 - Casual or contracted staff including managers advising and
indirectly managing due to the specialised nature of this post.
Over seeing occasional work placement students and volunteers
4.
CREATIVITY & INNOVATION
As the lead officer in this expert area the post holder will;
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Make judgement and decision on events / session as to whether
they will run or be attended based on knowledge and
understanding of the market and the community’s they are in.
Design and plan sessions and activities
Design training and development programs
Market and publicise Energise climbing wall and mobile wall
Have a high level of communication skills
Reach out to hard to reach groups affectively
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5.
Organising events
Help develop national policy
Have the ability to make resalable adjustments that are user
centred in the participation of climbing wall and mobile wall
Be able to work as part of a dynamic team interpreting policy,
procedures and legislation in expert area. Use own initiative and
work accurately under pressure
CONTACTS & RELATIONSHIPS
The post holder will play a lead role in their specialist area, dealing
directly with customers, other organisations, staff, managers and elected
officials, giving feed back, advice and recommendations, negotiating
contracts and bookings and delivering of session while ensure that
CYC’s best interests are always meet.
Some examples of the types of contact/relationships are;
 Take bookings for the Climbing Wall and Energise mobile wall
ensure that each unique booking is done professionally.
 Reporting on sessions to wards and elected officials.
 Key roles in the organising of events
 Climbing Wall meetings – representing CYC in national
development.
The post holder will have excellent communication skills at all levels;
therefore this is a fundamental requirement of the post. In many cases
this communication is in the form of negotiation and cooperative
working.
6.
DECISIONS – discretion & consequences
Discretion:
Subject to statutory requirements, the Council’s and nationally
determined policies, procedures and standards, the jobholder has wide
ranging discretion in the assessment of risk and the needs of the service
users
Consequence:
The professional support provided by the post holder enhances the
reputation of the CYC as a service provider and has a positive impact on
the welfare of young people, their families and the community.
 Making direct decisions;
 About which event to attend while balancing factors of
income, viability of service and targeted groups
 About purchasing decisions for equipment
 With vehicles / specialist equipment servicing
 Deploying staff within agreed budgets and procedures
 Budgets
 Make recommendations and give advice on policy for specialist
area.
7.
RESOURCES – financial & equipment
(Not budget, and not including desktop equipment.)
The post holder has responsibility for ordering, using and maintaining a
wide range of specialist equipment, coaching resources, vehicles,
mobile skate park and mobile climbing wall.
Description
Climbing Wall Equipment
Mobile Wall and associated equipment
4x4 vehicle
Total
8.
Value
£15k
£35k
£10k
£60K
WORK ENVIRONMENT – work demands, physical demands,
working conditions & work context
Work demands
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The post holders role is to give advice and
recommendations to staff and customers hence at times there are
a number of regular interruptions into the daily working pattern.
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Due to the nature of the post the working hours are irregular
and erratic
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The post holder must be able to deal with unexpected
changes to events / session / equipment / breakdowns etc
Physical demands
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The post holder is expected to work at height using ropes
and other safe means.
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The post holder is regularly required to participate in
physically active work for e.g. running of sessions, setting up
event equipment and mobile wall equipment. Much of this is
strenuous and requires a good level of both physical fitness and
specialist health and safety / equipment handling knowledge.
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For long periods of time the post holder is required to route
set or clean from height levels using harnesses and ropes.
Working conditions
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The post holder will work in mixture of environments. Some
office based while sessions are in varies locations in and outdoors
with varying weather conditions in remote and sometimes isolated
environments on a regular basis.
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Driving 4x4’s including the pulling of the mobile wall on a
weekly basis.
Work context
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The post holder will be required to work at height
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Work with a wide a range of customers including Disaffected
Youths (risk of abuse) in some time remote locations.
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The post holder will interact with customer and deal efficiently
with compliments and complaints
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Work alone for site inspections/pre booking visits on a regular
basis.
9.
KNOWLEDGE & SKILLS
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NGB Climbing instructor Qualification of SPA (with CWLA) or
above, and show evidence of continued professional
development.
Hold a current First Aid at Work qualification.
Full clean driving licence with cat D1+E as the post holder will be
expected to drive CYC vehicles to do their job.
Proven Supervision and Management skills
Expert knowledge of all appropriate health and safety legislation
and guidelines relating to Climbing, Outdoor Adventures Activities
and the mobile wall activities.
Detailed knowledge and understanding of equalities legislation in
order to provide a fully inclusive service.
Ability to design, develop and implement effective training
programmes.
A Good working knowledge of access regulation and
working/leading in the outdoors environment.
Ability to prioritise own work load and assist in the general
development of Energise
The post holder must be ability to make resalable adjustments
that are user centred in the participation of Climbing and mobile
wall
Significant experience relevant to working with children, young
people, adults, disadvantaged groups, groups with special needs,
behavioural and emotional difficulties.
Excellent oral and written communication skills
Excellent IT skills, including the ability to use leisure booking
systems.
Ability to demonstrate a high standard of Customer Care and offer
a good quality of service.
Be able to work as part of a dynamic team, use own initiative and
work accurately under pressure whilst interpreting polices,
procedures and legislation in specialist area.
Knowledge and understanding of CYC procurement polices.
Translate community aspirations into operational programmes.
Providing services in response to customers’ or members’
wishes.
Forging partnerships to develop services.
10.
Position of Job in Organisation Structure
Job reports to: Leisure Centre Manager
THIS JOB
Other jobs at this level;
Jobs reporting up to this one:
Climbing Instructor and Assistants, Lead and Assistant Coach - Street Sports