Preparation: The game begins before the game begins (The following notes are based on a PowerPoint presentation given to an emerging umpire group in Australia) Rod Tucker In Rod’s feedback there is an immediate statement of ‘We’ i.e. teamwork is implicit in everything he writes and reflects on. (A number of workshops had taken place in Dubai, immediately preceding the CWC, on the topic of LBW and DRS decision making – Rod, Billy, and Marais were present at all the workshops). Despite this ‘official’ preparation all three umpires were anxious to ensure that nothing should go wrong i.e. there should be no mixed messages or ambiguity in communications between them and the television director - hence the emphasis on ‘critical scenarios’ that would be challenging for on-field umpires/TV umpire/TV director communications. They planned for the unexpected or ‘unique’ scenarios that could generate technical/emotional/physical challenges. All the technical aspects of the review were discussed – in relation to ICC CWC Playing Regulations. Rod’s feedback indicates that a collective responsibility was agreed and accepted for decision making in relation to the DRS system. These informal, detailed discussions, gave a collective confidence to the umpires. They arrived at the match prepared for a number of potential outcomes that they could face – and deal with – confidently and professionally. Rehearsal and visioning were positive, reinforcing aspects of these informal discussions. Read the last sentence of Rod’s feedback again – “The most important part of this decision was done pre-match with our preparation”. This is a very powerful statement: A plan of action had been agreed – a predicted event had triggered this plan into action Everyone was prepared – individual responsibilities were agreed – there were no surprises Everyone enjoyed the process as it unfolded – they had individual and collective ownership of the event Rod has a high inner locus of control. (see page 13 for an explanation) 1|Page Preparation: World Cup 2011 Denis Burns The event confirmed their professionalism and expertise – to themselves, to players, and to all stakeholders Informal, focused discussions gave these umpires confidence. This confidence was a key element in their overall performance All three umpires were in a very positive frame of mind. They knew they could deal with the likely challenges of this critical scenario – and other critical scenarios Lessons from this example: Focused preparation gives you confidence to deal with critical situations appropriately Visualisation (or mental imagery – see glossary on page 13) allows you to experience the emotions and pressure of a situation – free of the context. When the context arises your mind and body are prepared and are much more likely to deal with the situation in a positive, confident manner. You are not surprised. You know what is required and you know what you have to do. There is no ‘I’ in Teamwork – focused team preparation delivers focused team performance Once the routines of shared preparation are established [this is a challenge for you!] and acted on the umpiring group becomes a stronger, more professional, and more confident unit. The impact of this confidence is cumulative. The group becomes stronger and more cohesive because individuals know they can rely on each other to play their individual part. The whole is greater than the sum of its parts. The successful outcome achieved through this type of preparation confirms the team’s expertise and competence. If, in the future, you experience self-doubt you are much more likely to recover quickly and confidently by drawing on past examples of successful expertise in action. Focused preparation is a powerful, formative element of your individual growth as a person, and an umpire. Focused preparation allows you to enjoy your umpiring! 2|Page Preparation: World Cup 2011 Denis Burns Simon Taufel (In Simon’s comprehensive feedback he refers to discussions that had taken place in Dubai regarding Tahir. Simon had prepared a series of short video clips to demonstrate the demands that a range of bowlers, especially spinners, place on umpires. The issues discussed in Dubai are given relevance and credibility by specific examples of Tahir’s behaviour). Teamwork is implicit in everything he writes and reflects on This is a great example of a team ethic – created and developed through the sharing of key information. Some of the CWC umpires (especially the 6 International panel members included) had not stood in games involving Tahir. Simon’s observations are factual, precise and specific. He is descriptive in his analysis and he also recommends specific ways in which the umpire can deal with the challenges that Tahir presents. He translates observation into suggested behaviour/specific routine. This is a very informed synopsis – achieved in 3 sentences! Read the last part of the penultimate sentence again – “.. be prepared!”. Imagine you are the recipient of this information – how might it help your approach to a game involving Tahir? Specifically, it may give you confidence because: You are more informed – information is gold! You are less likely to be surprised by this bowler’s behaviour – you are able to anticipate his actions – anticipation gives you a heightened sense of alertness – alertness gives you confidence and keeps you ‘in the moment’. You are the recipient of shared information. You are part of a valued team. You are more likely to share your observations as a result of trust and acceptance of a team ethic. The sharing of information benefits everyone! You are able to visualise and rehearse a response to aspects of this bowler’s behaviour. This adds to your cumulative experience and confidence in successfully dealing with critical challenges. Simon’s recommendations are both physical and mental. His suggestions are instructive and informed – they give you informed options – should you wish to explore them. Simon took the lead by obtaining information, and video footage, about Tahir – he didn’t wait to be given it – he was proactive in educating himself – he has a high inner locus of control. 3|Page Preparation: World Cup 2011 Denis Burns Simon Taufel This is a great example of the Laws and Playing Regulations in action. This information generates a consistent approach to umpire response and behaviour. Look at the last sentence again: “- need to be vigilant here”. This advice illustrates a commitment to a team ethic because: You are more informed – information is gold! A team approach relies on the dissemination and sharing of information Consistency in umpire behaviour and expectations cements confidence amongst umpires - and players’ respect and confidence in umpires The umpire team is able to speak from a common agenda – this tells players that they (the players) are dealing with a group of umpires who communicate throughout a tournament – they are an informed group with a common purpose – not a collection of isolated individuals Notice the wording – ‘we’ and ‘our’ are used. This reminds the umpiring group of its collective responsibility. This feedback is also about leadership. Rod and Simon have taken on the responsibility of informing the umpiring team about developments and potential challenges in the tournament from the South African team. This type of dissemination does not happen by chance – it requires individuals to ‘step up to the mark’ and show tangible support for colleagues by taking the lead in sharing relevant information: 4|Page Preparation: World Cup 2011 Denis Burns This is another example of the Laws and Playing Regulations in action. As in the previous example from Simon this information enables a consistent approach to be taken with a specific team. The consistency in applying ICC Playing Conditions benefits everyone in the game. Note the use of the word ‘we’. This feedback demonstrates: Leadership and the acceptance of responsibility A concern for colleagues to be forewarned and informed about potential player/team critical behaviours A subtle intervention technique, shared with colleagues, aimed at allowing the game to run smoothly without the need for ‘heavy-handed’ officiating Respect for the Spirit of the Game and its application Respect for players – evidenced by applying the Spirit of the Game with impartiality to all, and demonstrating empathy A high inner ‘locus of control’ by the umpire – umpires can assert their control over these critical situations by being prepared and proactive – they can make things happen. Consider the impact that this quality of observation and advice has on the umpiring team. It gives: Group confidence – ‘you are not alone’ Group cohesion – we are all ‘singing from the same sheet’ More information to take into a game. A possible distraction or challenge has been eliminated and turned into an opportunity for you to demonstrate your preparedness and professionalism – information is gold 5|Page Preparation: World Cup 2011 Denis Burns This is another example of the Laws in action, and another excellent demonstration of leadership and assertiveness by elite umpires. A collective decision has been reached concerning the Spirit of the Game. Note the use of the words ‘us’ and ‘we’. This feedback demonstrates: Pro-active, professional, and positive umpiring with a high level of internal locus of control Comprehensive knowledge, understanding, interpretation, and application of the Laws - applying the Spirit of the Laws for the benefit of all involved in the game Leadership, and confidence in doing the right thing A willingness to share information, and offer informed advice A deep respect for the game and players An empathic approach to the players – ‘putting yourself in their place’ to demand consistent fairness A supportive, team ethic Informed and skilled observation Clear, unambiguous, and focused writing skills The strength of taking more information into a game. A possible distraction or challenge has been eliminated and turned into an opportunity for you to demonstrate your preparedness and professionalism – by being pro-active, a colleague has facilitated a level of anticipation about this player’s behaviour that you may not have had - information is gold 6|Page Preparation: World Cup 2011 Denis Burns Steve Davis Steve is referring to the same bowler (Andre Russell) as Simon on the previous page. Steve provides a very succinct synopsis of the actions taken and gives expert advice to his colleagues. The first slide refers specifically to the incident where Steve was the bowler’s end umpire – “I” is used to illustrate his direct involvement. Note the change of language on the second slide – “we discussed”; “As a group”; “we agreed”. This is an excellent example of inclusive, pro-active leadership. Teamwork is implicit in everything he writes and reflects on. Expert advice and recommendations are offered. The suggested response to any similar, critical incident is clear, concise, and unambiguous. Note the inclusion of the Coach, Manager, and Match Referee in discussions. The actions taken were immediate and decisive. This is a great example of support for colleagues – summarised by Steve in 4 sentences. As in the previous page – this feedback demonstrates: Pro-active, professional, and positive umpiring Comprehensive knowledge, understanding, interpretation, and application of the Laws - applying the Spirit of the Laws for the benefit of all involved in the game Leadership, and confidence in doing the right thing A willingness to share information, and offer informed advice A deep respect for the game and players, demonstrating empathy A supportive, team ethic Informed and skilled observation Clear, unambiguous, and focused writing skills The strength of taking more information to take into a game. A possible distraction or challenge has been eliminated and turned into an opportunity for you to demonstrate your preparedness and professionalism – by being pro-active, a colleague has facilitated a level of anticipation about this player’s behaviour that you may not have had - information is gold 7|Page Preparation: World Cup 2011 Denis Burns Steve Davis Steve shares a very personal insight into his preparation before the Cricket World Cup quarter-final. This is a classic example of the technique of ‘visualisation’ and positive reflection. He has a high inner locus of control. Consider the powerful effect on Steve’s level of confidence prior to the match: He chooses positive reinforcement by reviewing a very successful game in the same tournament. By choosing this positive option he also chooses to eliminate negative thoughts from his preparation. It is a very succinct example of engendering upbeat selfaffirmation, confidence, and high self-esteem through video analysis: He re-lives the emotional high of success – his mind and body undergo the same reactions as they did during the actual events being viewed. He confirms that he is an excellent decision maker – he gets it right – time and time again! He enjoys being in that moment – at that time – and the same feelings will happen again – he is predicting his own success This affirmation will act as a counter-force if he experiences doubt – it will aid a rapid recovery from a potential setback He knows he is an excellent umpire – he relives the pride and satisfaction that come with success He relives the respect and acknowledgement of colleagues, players, and commentators from the games he is viewing He knows he gets the “tight” decisions right – and he knows he can back himself again if a similar situation arises – he is ready for it – and he is up for it His focused, positive thinking has become an intuitive routine – this is a very powerful routine to have Read through the two slides (above) again. Steve’s language is positive throughout – there is no self-doubt or hesitant phrasing – it is the essence of self-belief. Self-belief is gold 8|Page Preparation: World Cup 2011 Denis Burns Bruce Oxenford Bruce shares some expertly focused observations with us. Why did he choose to prepare in this way?, and on this occasion? (this was only one aspect of his preparation). This is a scientific, evidence-based example of umpiring preparation. He is assessing evidence here – his conclusions are based on observable evidence – umpiring is not a guessing game. Bruce had limited experience of pitches in India. He wanted to focus specifically on ‘height’ in relation to LBW appeals. Treadwell’s debut was a challenge for Bruce. Read the first slide (above) again and consider the depth and focus of observations with regard to the practice and playing surfaces. After considering Bruce’s approach to this game you may have discussed the following key learning points for umpires, specifically Bruce: Was positive and proactive in educating himself about a bowler he was unfamiliar with Created time and space for himself to observe, and record specific information Asked himself the question “what challenges do these observations present to me as an umpire?” i.e. he was preparing to construct a response based on the data he was collecting – this is a powerful way of learning. He was using a similar visioning technique to Steve (see previous page) – not just observing – he was rehearsing for the game. Boosted his own confidence and self-esteem through rehearsed decision making – consider the language used in the above slides – it is positive and focused – he was more likely to use this language in ‘mental self-talk’ during the game because the language was rehearsed Has an expert knowledge and understanding of the LBW Law and its application – evidenced in the quality of his writing and analysis Demonstrates leadership, he takes responsibility for his own learning Demonstrates a willingness to share information, and offer informed advice to colleagues teamwork is implicit in everything he writes and reflects on Demonstrates a supportive, team ethic through sharing information Demonstrates informed and critical observation skills Demonstrates clear, unambiguous, and focused writing skills Demonstrates his professional commitment and concern to get his decisions right by informing himself – information is gold He has a high inner locus of control 9|Page Preparation: World Cup 2011 Denis Burns Daryl Harper Daryl’s shares a number of informed, expert observations with us. His feedback is a cameo of observation, focus, analysis, anticipation, and response. Look at the slides above and note the inclusive use of ‘we’ in relation to the umpiring team and groundstaff. Teamwork is implicit in everything he writes and reflects on. The language used is positive and assertive. A number of key actions have been anticipated because of critical weather conditions. Key personnel are involved – and they are prepared for a number of scenarios. Daryl, Rod, and Moni prepare as a team – and, as a consequence, act as a team. A number of responses have been rehearsed and the team has minimised the possibility of being unprepared in relation to weather conditions. Lessons from this example: Focused, team preparation minimises ambiguity and instils confidence in the team – they are ready to deal with critical challenges A proactive team is viewed as a professional unit by stakeholders – the team is seen to be concerned and working to ensure the game runs smoothly Signals have been rehearsed with regard to the anticipated rope sweep – nothing has been left to chance Local knowledge is a key issue here – Moni was aware of the impact of the dew and humid conditions on the condition of the ball – he supplied key information – (see th page 12, Challenges for You, 4 bullet point) information is gold Collective leadership demonstrates professionalism and respect for the game and its traditional values – umpiring is about action The self-esteem and confidence of the whole team has been boosted. A possible distraction has been turned into an opportunity to demonstrate awareness and expertise No dramas, no fuss, a number of informal conversations have ensured the game will run as smoothly as possible Daryl has a high inner locus of control 10 | P a g e Preparation: World Cup 2011 Denis Burns The exchanges between Graham Swann and the umpires are worth noting. Because of prematch discussions (see previous page) the umpire team were prepared for a flurry of requests, and they had expert knowledge and understanding of the Playing Conditions (PCs) – they knew what was – and what was not permitted within the PCs. Because of this level of focused preparation, and anticipation, Daryl and Rod were able to rehearse a range of possible responses - they were not taken by surprise – they were confident they could deal with any request. They had also discussed the need to control their emotions. This is an excellent, and powerful, example of focused, mental toughness: By rehearsing their responses the umpires were able to visualise their own behaviours in anticipation of challenges from players – the power of visualisation is a recurring theme with Simon, Steve, Rod, Daryl, and Bruce. Visualisation simulates the physical and mental (emotional) scenarios that are likely to occur – Daryl and Rod were physically and mentally prepared for critical scenarios – they were in control of themselves and their emotions. There is a very strong, inclusive, team ethic in this level of preparation This is an example of proactive leadership – leaders anticipate the responses that may be needed – they are not taken by surprise – they are prepared for any critical eventuality Mental toughness enables you to deal with challenges and confrontations in a controlled and professional manner – compare the professionalism of Daryl with the lack of control exhibited by Swann Teamwork facilitates a consistent approach to behaviours. Read through Daryl’s feedback again - Teamwork is implicit in everything he writes and reflects on 11 | P a g e Preparation: World Cup 2011 Denis Burns Key Learning Outcomes: The game begins before the game begins Effective Communication is the underlying principle which permeates the feedback in these notes Focused preparation takes many forms – individual and team Focused preparation minimises potential distractions and maximises your capacity to successfully overcome challenges Positive self-talk strengthens your capacity to deal successfully with critical challenges Think positively, talk positively, maintain a high inner locus of control Teamwork is vital for consistency of approach Visualisation is a powerful aid to confidence and mental toughness Support your team, on and off the field – respect them and include them in your preparations, be truly empathic Being professional is about doing what needs to be done in order to ensure the job gets done properly Be a leader, take the lead – think ahead and anticipate challenges “Failure is instructive. The person who really thinks learns quite as much from his failures as from his successes”. John Dewey Challenges for you: How will you establish consistency in your umpiring? And how will you maintain this approach in your umpiring work next season? How will you help to create a learning environment of cooperation and trust amongst the stakeholders you work with? How will you overcome any anxieties you may have about working with more experienced colleagues? If you haven’t got the information you need – will you take responsibility for getting it? (see page 10 – Daryl, Rod, and Moni – 4th bullet point) How will you deal with strong, dominant personalities? (See page 11 – Graham Swann). There is no place for a submissive personality in umpiring! 12 | P a g e Preparation: World Cup 2011 Denis Burns Many thanks to Simon Taufel, Steve Davis, Daryl Harper, Rod Tucker, and Bruce Oxenford for giving their time, expertise, and advice. Their contribution has enabled us to share valuable experiences with you. Glossary and references: Visualization A practice by which you can deliberately change the way you feel, your level of arousal, and your behaviour by placing yourself in a specific context. It can be used to improve performance. The more detail you create in your visualization, the more powerful it will be for you. You could use a method of association like: viewing video footage of your successful decision making whilst listening to your favourite piece of music – when you hear the music again – you associate it with success – it sounds, and feels, better. Locus of control: A concept used in psychology. It refers to personal beliefs about whom or what controls an individual’s response to events. People with a ‘high internal locus of control’ believe that it is their behaviour that determines events. They are active in their own learning – they seek information to help them. People with a ‘high external locus of control’ (or low internal locus) believe that others (people/events/environment/ control them. Look back at the feedback from the umpires in these notes. Do they have a high or a low internal locus of control? (See Simon’s feedback on page 5 as an example) For further general reading see: Selk, J. (2009), 10 – Minute Toughness, The mental training program for winning before the game begins, McGraw-Hill, New York For detailed reading (borrow this one from a library if you’re really interested – very expensive!): Hand, P. (2008), Psychological Resilience: The Influence of Positive and Negative Life Events Upon Optimism, Hope, and Perceived Locus of Control, VDM Verlag, Saarbrücken, 13 | P a g e Preparation: World Cup 2011 Denis Burns
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