Ten Traits of World Class
Project Managers
Ten Signs of Stellar Performance and How
to Test for Them
Carl Pritchard
[email protected]
What does it take?
• What would it take to make you pay a 25%
gratuity?
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Truly “Stellar” Performance
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Predictive
Energized
Enthused
Knowledgeable
Honest
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Integrated
Consistent
Compliant
Repeatable
Improving
But how do you know????
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Predictive Behaviors…How
do you Know They Know?
• Can they find the
contract/agreement?
• Do they know the players?
• Can they tell you one
behavioral nuance about
the parties involved?
• What’s one thing you
KNOW will happen on
your project in the next
two months?
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Energy and Enthusiasm
• Have they brought
new interests, talents,
approaches to bear?
• Have they been
“caught” being
pleasant?
• What constitutes an
“appropriate” level of
enthusiasm?
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Energy – Does a Shirt
Motivate?
The
FBI
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Knowledgeable
• Can they identify key
players outside their own
hierarchy?
• Is there evidence they’re
current in the profession
(books, magazines,
classes)?
• Pair off! Turn to the
person next to you and
identify one bit of positive
information they don’t
know about a fellow
Adobe staffer!
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Diogenes
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Integrated
• Promises, promises
• Do you know where
Accounting got their numbers?
• What do those folks on the
other side of the fence expect?
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Consistency and
Personal Branding
• Approach
• Language
• Thresholds
Are we providing the same product consistently?
Coca-Cola is a registered trademark of the Coca-Cola Corporation
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Compliance
PMBOK
3rd/4th/5th
ISO 21500
Methodology
Risk Metrics
Language
Do you speak
FNL?
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Repeatable
• Where’s the
repository?
• What’s the
incentive to use
it?
• Do I reward the
BORING?
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Improving-Asking the Right
Questions...
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Can you find the contract/agreement?
Do you know the players?
Can you tell me one behavioral nuance
about the parties involved?
What new approaches have you tried?
Who is innovating on your team?
Any new technologies/strategies that
need organizational attention?
Who’s actually smiling on your team?
Can you identify key players outside
your own hierarchy?
What was the last new book you
bought?
What was the last new book you read?
©Pritchard Management Associates, 2013
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Is your report readable?
Does it require
explanation/interpretation?
Could I understand your project well
with less data?
Have you ever used the product/service
you’re building?
Do you know how [insert your least
favorite department here] feels about
the product/service you’re building?
What rules/guidance are we following?
Are we creating some of our own rules?
Are we capturing them?
Are we sharing them with others?
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Improving…one little promise
• Identify one thing that
you can do tomorrow
to take a clear,
objective step forward
in accomplishing
ANY of these (that
you’ll actually take the
time to do)!
• How will you do it?
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The Answer is not…
The Answer IS...
NEW!!
IMPROVED!!!
321 Steps to Project
Management
Excellence!!
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And into the future…
Carl Pritchard
[email protected]
301-606-6519
©Pritchard Management Associates, 2013
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