Installation and Administration Guide
2
Contents
Contents
Installation
What is the Arcade Central Management system?
3
System requirements
3
Pre-installation
4
Installation
4
Uninstallation
5
Administration
About the ACM host app
6
Playing VR content in a game room
7
Downloading VR content
7
Changing the download path
8
Deploying VR content to game rooms
8
Deleting VR content
9
Removing VR content from game rooms
9
Renaming a game room
10
Setting the price per round
10
Changing the play mode
10
Activating or deactivating a game room
10
Setting the default reserved time
11
Changing the system language
11
Maintenance
Changing lock screen settings
12
Updating ACM software
12
Trademarks and copyrights
3
Installation
Installation
What is the Arcade Central Management system?
Use the Arcade Central Management system to set up and manage Vive™ VR experiences on your
location-based entertainment centers. It provides a consistent and enjoyable arcade experience
for your paying arcade customers.
You'll need a host computer (where you download VR content and administer the system) and
one or more client computers (which are treated as game rooms).
System requirements
To install the Arcade Central Management (ACM) system, you need Vive Business Edition. Your
computer must meet the following minimum system requirements.
If you're planning to setup ACM host and ACM client in the same computer, make sure that
you have at least 500 GB free space in your C drive and D drive.
ACM Host
CPU
Intel® i5 equivalent or greater
RAM
4GB+
Hard disk
500 GB free space or greater
Operating system
Windows 7 or Windows 10
ACM Client
This is used for the VR room with HTC Vive.
GPU
NVIDIA GeForce® GTX 1060 / AMD Radeon™ RX 480 equivalent or greater
CPU
Intel® i5-4590 / AMD FX 8350 equivalent or greater
RAM
4GB+
Video output
HDMI 1.4 or DisplayPort 1.2 or newer
USB port
1x USB 2.0 or greater port
Hard disk
500 GB free space or greater on D drive
Operating system Windows 7 or Windows 10
4
Installation
Pre-installation
Installing Windows 7 patches
Make sure that the following Windows updates have been installed on host and client computers
using the Arcade Central Management system:
§ KB3033929
§ KB2999226
Downloading the installation package
Before you can install the Arcade Central Management system, you need account-specific
installation and configuration files. Check the email account you provided in your registration for
the link to the installation package.
If you need to install in more than one location (for example, on your company's branch in another
city), you can retrieve and send more installation packages by logging on to the web portal and
filling in the required details on Admin Console Branch Management.
Installation
Installing ACM host software
The ACM host is where you'll download VR games, download VR content, and manage game
rooms.
1.
Log in using an account with administrator rights on your computer.
2.
Run ACMHostInstaller.msi, and then click Next.
3.
Follow the onscreen prompts to complete the process.
4.
The first time that the ACM host app is opened, click Import to import your account
configuration.
Installing ACM client software
Computers where ACM client is installed function as game rooms in the arcade setup.
Before installing ACM client software, save or close pending tasks on your computer. Your
computer will restart after installation is complete.
1.
Log in using an account with administrator rights on your computer.
2.
Run ACMClientBundle.exe, and review the end-user agreement.
3.
Click Next and follow the onscreen prompts to complete the process.
5
Installation
Uninstallation
Uninstalling the Arcade Central Management system
To uninstall ACM software (both host and client), do one of the following:
§ Run the installation file, and then choose to uninstall ACM software.
§ Go to Control panel Uninstall or change a program, and then select ACM software.
To avoid errors while uninstalling ACM client, check the task manager and make sure that
ACMClientService is running before uninstalling.
6
Administration
Administration
About the ACM host app
Use the ACM host app to manage your arcade setup and customer experience.
The Home area is where you can check the status and play VR content in a game room. You can
also track if any customer needs your service.
The Settings area lets you modify settings for both the host and client computers. You can set the
price per rounds, activate or deactivate game rooms, change the download path, and more.
7
Administration
The Game area is where you can browse and download VR content, as well as deploy VR content
to game rooms. Your library of VR content can also be found here.
Playing VR content in a game room
Control when VR content is played in a game room once a customer is ready to use the Vive VR
system in your arcade.
1.
From your host computer, open the ACM host app.
2.
Click
3.
Depending on the play mode set for the game room, click Time or Round, and then set
the number of rounds. The status of the game room will change to "Reserved". For the
time-based mode, once the customer activates the headset, the countdown automatically
starts.
4.
To extend the customer's experience, select the game room, and then click Add rounds.
, and then select an available game room.
You'll see a notification under Service requested when your in-VR customer asks for attention.
Downloading VR content
1.
From your host computer, open the ACM host app.
2.
Click
, and then switch to the Lobby tab.
8
Administration
3.
Browse for the VR content you want to download, and then click Download.
To download all the VR content shown in the current page, you can click Download all.
4.
To check the download progress, go to the Library tab. Click
or click
to cancel.
to prioritize a download,
Changing the download path
You can change the directory where VR content is downloaded.
To change the download path:
§ On ACM client: Click
, and then click Client. Next to the game room, click
input the new path under the Game Directory field.
§ On ACM host: Click
, and then click System. Next to Game directory, click
navigate to the new path.
and then
and then
The new path will be used the next time you download VR content. Previously downloaded VR
content won’t be moved to the new path.
Deploying VR content to game rooms
After you've downloaded content, you can select the game rooms where to make it available.
1.
From your host computer, open the ACM host app.
2.
Click
, and then switch to the Deploy tab.
9
Administration
3.
Select the VR content, and then click Select rooms.
4.
Click the game rooms where you want to add the VR content, and then click Go.
You'll see a prompt once the selected VR content is deployed. If there's a compatibility issue,
you'll see the VR content listed on the Error tab.
Deleting VR content
When you delete VR content from the ACM host, it will also be removed from game rooms (ACM
client).
1.
From your host computer, open the ACM host app.
2.
Click
3.
Select the VR content you want to delete, and then click Remove.
, and then switch to the Library tab.
Removing VR content from game rooms
You can remove VR content from specific game rooms.
1.
From your host computer, open the ACM host app.
2.
Go to the Manage room tab.
3.
On the right panel, select the game room you want to manage.
4.
Select the VR content, and then click Remove. The VR content is removed from the ACM
client's hard disk.
If you just want to make the VR content unavailable in the game room, click Deactivate.
10
Administration
Renaming a game room
1.
From your host computer, open the ACM host app.
2.
Click
3.
Next to game room you want to edit, click
4.
Under Room Name, enter the new name.
5.
When you're done editing the game room, click OK.
, and then click Client.
.
Setting the price per round
Set how much to collect from your customer per round. This amount will be multiplied based on
the number of rounds played.
1.
From your host computer, open the ACM host app.
2.
Click
3.
Next to game room you want to edit, click
4.
Under Price, enter the new price.
5.
When you're done editing the game room, click OK.
, and then click Client.
.
Changing the play mode
You can set which play mode to assign on a particular game room.
1.
From your host computer, open the ACM host app.
2.
Click
3.
Next to game room you want to edit, click
4.
Under Play Mode, toggle between Time (time-based) or Round (experiential).
5.
When you're done editing the game room, click OK.
, and then click Client.
.
Activating or deactivating a game room
1.
From your host computer, open the ACM host app.
2.
Click
3.
Next to game room you want to edit, click
4.
Under Status, toggle between Activate or Deactivate.
5.
When you're done editing the game room, click OK.
, and then click Client.
.
11
Administration
Setting the default reserved time
Reserved time is the grace period used as your customers make their way to the game room.
Once reserved time is up, the countdown timer starts.
1.
From your host computer, open the ACM host app.
2.
Click
3.
Next to Reserved time, click
4.
Select your preferred option, and then click OK.
, and then click Round.
.
Changing the system language
The system language is based on your region, but you can change it to your own preference.
1.
From your host computer, open the ACM host app.
2.
Click
3.
Next to Language, click
4.
Select your preferred option, and then click OK.
, and then click System.
.
12
Maintenance
Maintenance
Changing lock screen settings
1.
From your host computer, open the ACM host app.
2.
Click
3.
Next to Lockscreen, click
4.
Choose the method you want. If you selected password, you'll be prompted to enter your
new password.
, and then click Lockscreen.
To lock the ACM host app, click
.
.
Updating ACM software
1.
From your host computer, open the ACM host app.
2.
Click
3.
When there's a software update, click Install (for ACM host) or Download all (for ACM
client).
, and the click Version.
While update is in progress on an ACM client, the game room's status will show as
Maintenance.
13
Trademarks and copyrights
Trademarks and copyrights
©2017 HTC Corporation. All Rights Reserved.
Vive, the Vive logo, Viveport, Arcade Central Management, and all other HTC product and service
names are trademarks and/or registered trademarks of HTC Corporation and its affiliates in the
U.S. and other countries.
All other trademarks and service marks mentioned herein, including company names, product
names, service names and logos, are the property of their respective owners and their use herein
does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation.
Not all marks listed necessarily appear in this User Guide.
Screen images contained herein are simulated. HTC shall not be liable for technical or editorial
errors or omissions contained herein, nor for incidental or consequential damages resulting from
furnishing this material. The information is provided “as is” without warranty of any kind and is
subject to change without notice. HTC also reserves the right to revise the content of this
document at any time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording or storing in a retrieval system, or
translated into any language in any form without prior written permission of HTC.