RISK MANAGEMENT STRATEGY 2016 - 2018 Version 2 Name of responsible (ratifying) committee Risk Assurance Committee Date ratified 19 May 2016 Document Manager (job title) Head of Risk Management Date issued 26 May 2016 Review date 01 March 2018 Electronic location Corporate Strategies Related Procedural Documents Risk Assessment Policy, Risk Management Policy, In the case of hard copies of this policy the content can only be assured to be accurate on the date of issue marked on the document. For assurance that the most up to date policy is being used, staff should refer to the version held on the intranet VERSION DATE RATIFIED 1 2 June 2015 Strategy rewritten 2 19 May 2016 Strategy updated with clear process for risk escalation Updated Risk Management team objectives to support delivery of the Strategy Updated organisational committee structure BRIEF SUMMARY OF CHANGES AUTHOR Acting Head of Quality, Head Of Risk Management Acting Head Of Risk Management In the case of hard copies of this strategy, the content can only be assured to be accurate on the date of issue marked on the document For assurance that the most up to date strategy is being used, staff should refer to the version held on the intranet PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 26.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 1 of 15 Table of contents 1. INTRODUCTION ..................................................................................................................... 3 2. STATEMENT OF INTENT ....................................................................................................... 3 3. WHOSE RESPONSIBILITY IS RISK MANAGEMENT? ........................................................... 3 4. AIMS AND OBJECTIVES ........................................................................................................ 4 5. EMBED RISK MANAGEMENT AT ALL LEVELS OF THE ORGANISATION ........................... 4 6. CREATE A CULTURE WHICH SUPPORTS RISK MANAGEMENT ........................................ 6 7. PROVIDE THE TRAINING TO SUPPORT RISK MANAGEMENT ........................................... 8 8. EMBED THE TRUST’S RISK APPETITE IN DECISION MAKING ........................................... 9 9. MEASURE THE IMPACT OF IMPLEMENTATION ................................................................ 10 10. ORGANISATIONAL RISK MANAGEMENT STRUCTURE ..................................................... 10 11. EQUALITY IMPACT STATEMENT ........................................................................................ 11 12. MONITORING COMPLIANCE WITH THE RISK MANAGEMENT STRATEGY ...................... 11 13. ASSOCIATED DOCUMENTATION ....................................................................................... 11 14. REVIEW ................................................................................................................................ 12 Appendix A: Organisational Committee Structure ......................................................................... 13 Appendix B: Duty of Key Individuals in the Risk Management Framework .................................... 14 Appendix C: Assurance Framework / Risk Register protocol flowchart ......................................... 15 PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 2 of 15 1. INTRODUCTION An understanding of the risks that face NHS Trusts is crucial to the delivery of healthcare services moving forward. The business of healthcare is by its nature, a high-risk activity and the process of risk management is an essential control mechanism. Effective risk management processes are central to providing Portsmouth Hospitals Trust (the Trust) Board with assurance on the framework for clinical quality and corporate governance. The Trust Board recognises that complete risk control and/or avoidance is impossible, but the risks can be minimised by making sound judgments from a range of fully identified options. The Trust’s aim, therefore, is to promote a risk awareness culture in which all risks are identified, assessed, understood and proactively managed. This will promote a way of working that ensures risk management is embedded in the culture of the organisation and becomes an integral part of the Trust’s objectives, plans, practices and management systems. 2. STATEMENT OF INTENT The Trust Board is committed to leading the organisation forward to deliver a high quality, sustainable service achieving excellent results. Thereby ensuring the organisation delivers the best patient-centred care possible, in the hospital of choice whilst making the very best use of public funds. The Board recognises that to achieve these goals, there is a need for robust systems and processes to support continuous improvement, enabling staff to integrate risk management into their daily activities wherever possible and support better decision making through a good understanding of risks and their likely impact. This can only be achieved through an ‘open and just’ culture where risk management is everyone’s business and where risks, accidents, mistakes and ‘near misses’ are identified promptly and acted upon in a positive and constructive way. Staff are, therefore, encouraged and supported to share best practice in a way that creates a culture of learning and a drive to reduce future risk: a cornerstone of building safer, effective, and efficient care for the future. This Risk Management Strategy is underpinned by a suite of policies guiding staff on the day to day delivery of effective risk management processes. These linked policies are listed in section 9. An Annual Risk Management Plan will be developed by the Head of Risk Management, and will be agreed and monitored by the Risk Assurance Committee. The Annual Plan will include objectives to address key risk issues in order to ensure continuity and progression in the Trust’s strategic direction for risk management. 3. WHOSE RESPONSIBILITY IS RISK MANAGEMENT? The success of the risk management programme is dependent on the defined and demonstrated support and leadership offered by the Trust Board as a whole. However, the day-to-day management of risk is the responsibility of everyone in our organisation at every level, and the identification and management of risks requires the active engagement and involvement of staff at all levels. Our staff are best placed to understand the risks relevant to their areas of work and must be enabled to manage these risks, within a structured risk management framework. PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 3 of 15 4. AIMS AND OBJECTIVES The aim of this strategy is to strengthen the existing risk management framework, embedding risk management at a local level and ensuring appropriate escalation of the risks through the organisation to the Board. In addition, greater local level ownership of risk, enhanced clarity regarding roles and responsibilities for risk management and strengthened governance arrangements to support the current framework. The strategy is supported with an implementation plan, with objectives to support the achievement of the aims as outlined below. Both the strategy and implementation plan will be monitored by the Risk Assurance Committee. The key objectives of the Risk Management Strategy are to: 5. Embed risk management at all levels of the organisation. Create a culture which supports risk management. Provide the tools to support risk management. Provide the training to support risk management. Embed the Trust’s risk appetite in decision making. Measure the impact of implementation. EMBED RISK MANAGEMENT AT ALL LEVELS OF THE ORGANISATION One of the key aims of this strategy is to ensure greater local ownership of risks. To achieve this, we will continue to strengthen risk registers at Clinical Service Centre (CSC) and specialty level supported by clear criteria and timeframes for escalation of risks. Increasing transparency of the CSC risk registers will support this and will be achieved by utilising the risk register module within the updated DatixWeb incident reporting system. This will allow for ease of transference of risk and link to incidents related to specific identified risks. To support this greater local ownership of risks, the roles and responsibilities for the risk identification, assessment, management and monitoring will be clarified and to ensure clear escalation of risks between the different levels of the organisation, from ‘ward to board’. The following procedure will continue to be embedded to ensure appropriate escalation of risk. 5.1 Interface Between Trust Risk Register and Board Assurance Framework (BAF) All red risks (15+) on the Trust Risk Register must be linked to the BAF. The BAF enhances the information in the Trust Risk Register by detailing through assurance how well the highest risks to the delivery of strategic objectives are being controlled and mitigated to satisfy both internal and external requirements. In turn it will inform the Board where the delivery of principal objectives are at risk due to a gap in control and/or assurance. The Trust Risk Register and the BAF work together to provide a flow of information regarding achievement of and threats to strategic objectives. The highest scoring operational risks on the Trust Risk Register will be associated with and help to inform the strategic risks on the BAF either individually or collectively (where risks from the Trust risk register are grouped into an overarching strategic risk on the BAF), this is evidenced through cross referencing between the 2 documents. In turn each BAF risk is clearly cross referenced to the Trusts strategic objectives and Trust Risk Register referenced to the BAF, thus allowing a clear mapping of objectives, risks, controls, and assurance across all 3 documents. The Director of Corporate Affairs coordinates this process with the risk owners for the BAF and the Risk Management team for the Trust Risk Register on behalf of the Risk Assurance Committee and Trust Board. PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 4 of 15 5.2 Management of Risk Registers and Escalation of Risk All specialties are required to maintain a risk register of identified risks; these can be proactive or reactive risks pertinent to the service or area. Speciality risk registers are reviewed regularly by the CSC governance committee where high level risks can be agreed for inclusion on the CSC risk register. The purpose of the Risk Assurance Committee (RAC) is to promote effective risk management to establish and maintain a Trust Risk Register and review the BAF to ensure all risks are captured and are referenced between the two documents. This enables the Board to monitor the arrangements in place to achieve a satisfactory level of internal control, safety and quality. In accordance with the terms of reference; the Risk Assurance Committee will review CSC risk registers on a 6 monthly basis and consider all risks identified at a score of 15 or above (unacceptable risks) for inclusion on the Trust Risk Register, if not already identified on the document. The committee can recommend inclusion on the BAF should the risk be deemed sufficiently high level to affect delivery of the Trust Strategic Aims. Similarly if a risk has been mitigated to a level where it is deemed appropriate for the CSC to continue management at that level, the Risk Assurance Committee will recommend removal of that risk from the Trust Risk Register. Any risk that has been identified by a CSC outside of their scheduled reporting timescale can be brought to the attention of the Risk Assurance Committee as a separate agenda item for consideration for inclusion on the Trust Risk Register. The Risk Assurance Committee ensures that all risks on the Trust Risk Register and Board Assurance Framework (BAF) have an identified operational lead responsible for updating the risk information as appropriate, and a responsible committee identified to ensure that the risk is monitored in the appropriate forum. Trust Risk Register CSC Risk Registers Specialty Risk Registers Reviewed monthly by RAC Full register reviewed quarterly by TB Reviewed monthly by CSC Governance Committees Reviewed 6 monthly by RAC Reviewed regularly by Specialty Governance Committees Appendix B identifies the responsibilities of key individuals in the risk management framework. PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 5 of 15 In order to ensure that the framework is effective, we will continue to monitor the strengthened role and membership of the Risk Assurance Committee (RAC) so that it challenges the management of risk at Clinical Service Centre (CSC) and corporate function level, aggregates risks across those areas and escalates Trust Board accordingly. RAC will monitor compliance with the Risk Management Strategy and associated policies by reviewing risks at CSC and corporate function level, but also scrutinising the arrangements for risk management at the lower level and holding CSCs to account for the effectiveness of their specialty arrangements. Embed risk management at all levels of the organisation Action Lead CSC Risk Registers available on the risk management intranet page – ensure these are current and up to date through spot audits until process embedded. Acting Head of Risk Management Completed December 2016 Transference of the Corporate Risk Register and BAF to Datix to allow for a system for aggregation and escalation between specialty and CSC risk registers. Acting Head of Risk Management Acting Head of Risk Management Implement the complete Datix functionality upgrade, deliver the project plan and engage CSCs with process changes to continue to enhance reporting of risk. Risk Analyst/Datix Manager July 2016 Support CSC Governance Leads to embed the new processes for review of reported Safety Learning Events Risk June 2016 Analyst/Datix Manager/Risk Management Team Acting Head May 2016 of Risk Management Ensure all CSC risk registers are migrated to the new Datix risk register module. Revise the Risk Management Strategy in line with internal audit recommendations. Align central risk management team responsibilities to further support CSCs. 6. Acting Head of Risk Management Deadline September 2016 December 2016 CREATE A CULTURE WHICH SUPPORTS RISK MANAGEMENT A key component of an effective and mature risk management framework is having a culture of knowledge and understanding of risk management and leadership. This means that roles and responsibilities need to be clearly defined so that risk management is ‘owned’ by appropriate members of staff and that staff are encouraged to be more risk aware by promoting openness and supporting them to manage risks locally where possible. It also means visible and effective leadership from the Board in ensuring effective systems and processes for the management and escalation of risks. The Trust has board level leadership for risk management and a clear committee structure that supports the aggregation and escalation of risk through the Risk Assurance Committee, now a Trust Board sub committee. We have already identified and strengthened the leadership within that framework by adding Non-Executive level input and challenge into PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 6 of 15 RAC, in addition to the existing clinical representation and Executive leadership. We will strengthen the role of RAC in providing the Board assurance as to the effectiveness of the framework of controls and assurances, by continuing to develop the ‘deep dive’ methodology to understand risks on the Corporate Risk Register and Board Assurance Framework (BAF). A flowchart outlining the protocol for management of risk can be found in appendix C. As well as structure, a mature risk management framework requires risk management to be at the heart of board level discussion. To enhance the maturity of existing conversations at board level, one of the aims of this strategy is to create a clear link between assurance, risk management, corporate governance and regulation. Using the agreed risk appetite matrix, the Board can set out a framework within which all risk should be considered, linking objectives, business planning and risk appetite. This will also help to develop an approach that engenders risk forecasting. Management of risk at CSC and specialty level has been further supported with the introduction of CSC Governance Leads. We aim to further develop these roles to support the delivery of this strategy. We will also create local ownership of risk management through involvement of staff in designing the tools to manage risk, training programmes and implementation of the upgraded Datix Safety Learning Event (incident) reporting function. Create a culture which supports risk management Action Lead Gain Board leadership and support for this strategy and work plan, through presentation at RAC and Board approval. Associate Director of Quality & Governance Strengthen process to review risks on the Corporate Director of Risk Register and BAF; to include more robust scrutiny Corporate of effectiveness of actions to mitigate risks. This will Affairs/Acting enhance the process of assurance. Head Of Risk Management Implement an enhanced robust system for completion Acting Head of SIRI investigation process and submission to of Risk Commissioners for review. Ensuring escalation of Management issues is undertaken within timescales to support delivery of the 60 day requirement. Deadline May 2016 July 2016 June 2016 Promote reporting Action Lead Implementation of Datix web upgrade modules to maximise this as a resource within the Trust: Further development of reporting functionality to identify trends/themes Revise process for reporting on to NRLS to ensure timely uploading of all reported Safety Learning Events to improve the Trust’s national reporting position. Risk Analyst/Datix Manager Implement agreed changes. Deadline September 2016 Acting Head April 2016 of Risk complete Management/ Datix Project Team May 2016 PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 7 of 15 7. PROVIDE THE TRAINING TO SUPPORT RISK MANAGEMENT In order to develop a culture for risk management and to ensure successful implementation of this strategy, there needs to be a targeted training programme for staff to supplement existing training provision. Risk management training and awareness already occurs in a number of different methods. The Board currently have a session on risk management once a year as part of the board development programme and risk, governance and quality features in a number of leadership development programmes as well as ad hoc training provided. However we recognise that in order to successfully implement this strategy we will need to develop a more structured risk management training programme to increase staff knowledge and understanding of risk management for specific staff groups. As well as including training in the trust’s risk management processes, we will use the organisation-wide programme to help to embed a consistent language of risk management, including concepts such as controls, mitigations, assurances and residual risk. This will enhance the quality of conversation and consistency of approach. We will therefore review the existing training programme and training materials to ensure appropriate knowledge and skills in risk management at different levels of the organisation. Provide the training to support risk management Action Risk Management team to obtain appropriate Risk Management and training qualifications. Once team are suitably trained - review existing inhouse training provision in relation to risk management to identify gaps, design programme to deliver appropriate sessions. Provide RCA training in 2016/17 which can be cascaded throughout CSCs in order to develop a pool of staff skilled in RCA methodologies Review current availability of training opportunities both internal and external. Ensure the Board receive a risk management session as part of the Board development programme Continued delivery of CSC specific training to enhance the use of Datix reporting functionality. PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Lead Acting Head of Risk Management/ Risk Management team Acting Head of Risk Management Deadline December 2016 July 2016 December 2016 Acting Head September of Risk 2016 Management/ Associate Director of Quality & Governance Acting Head Completed of Risk Management Acting Head of Quality / Head of Risk Management Risk Analyst/Datix Manager July 2016 September 2016 Page 8 of 15 8. EMBED THE TRUST’S RISK APPETITE IN DECISION MAKING 8.1 Acceptable Risk The Trust acknowledges that some of its activities may, unless properly controlled, create organisational risks, and/or risks to staff, patients and others. The Trust will therefore make all efforts to eliminate risk or ensure that risks are contained and controlled so that they are as low as reasonably practical. However it is not always possible to reduce or mitigagte an identified risk completely and it may be necessary to make judgments about achieving the correct balance between benefit and risk. A balance needs to be struck between the costs of managing a risk and the benefits to be gained. A decision must therefore be made regarding the level which a risk would be deemed acceptable to tolerate. A risk is considered acceptable when there are adequate control measures in place and the risk has been managed as far as is considered to be reasonably practicable. Tolerated risks should be brought to the attention of RAC through CSC risk registers or the Trust Risk Register on a bi-annual basis. Where a risk has been reduced to the point where the cost of further controls to reduce the risk outweigh the benefit they may provide, it may not be considered reasonably practicable to implement those controls. However where risk controls are available it is the duty of the organisation to demonstrate that the cost of implementation outweighs the benefit, or, that alternative effective control measures have been implemented. Risks requiring a cost benefit analysis must be discussed at RAC for wider debate and decision on ‘acceptability’ 8.2 Risk Appetite. Risk appetite can be defined as the amount of risk, on a broad level, that an organisation is willing to accept in the pursuit of its strategic objectives. Risk appetite is a core consideration in any corporate risk management approach. No organisation, whether in the private, public or third sector can achieve its objectives without taking a risk. The question for the decision-makers is how much risk do they need to or are prepared to take? The UK Corporate Governance Code states that “the board is responsible for determining the nature and extent of the significant risks it is willing to take in achieving its strategic decisions”. As well as meeting the requirements imposed by corporate governance standards, organisations are increasingly being asked to express clearly the extent of their willingness to take risk to meet their strategic objectives. Risk appetite, correctly defined, approached and implemented, should be a fundamental business concept that makes a difference to how organisations are run. The strategy will be to develop an approach to risk appetite that is practical and pragmatic, and that makes a difference to the quality of decision-making, so that decision-makers understand the risks in any proposal and the degree of risk to which they are permitted to expose the organisation while encouraging enterprise and innovation. PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 9 of 15 Embed the Trust’s risk appetite in decision making Action Raise board awareness of risk appetite and its use through a board development session regarding risk appetite. Include risk appetite and risk assessment in the annual business planning process, at clinical service centre and corporate level. 9. Lead Director of Nursing / Director of Corporate Affairs Director of Nursing / Director of Corporate Affairs Deadline Feb 2016 completed July 2016 MEASURE THE IMPACT OF IMPLEMENTATION There is a need to measure the impact of the strategy, to measure its effectiveness in developing the maturity of the Trust’s risk management framework. We will therefore review the strategy and implementation plan on an annual basis. In order to measure the impact of implementation of this strategy, we will complete an annual risk maturity assessment to evaluate performance and progress in developing and maintaining effective risk management capability and assessing the impact on delivering effective risk handling and required/planned outcomes. To undertake this, the framework below will be utilised: Capabilities 1. Leadership: do senior management and Clinical leaders support and promote risk management? 2. Are people equipped and supported to manage risk well? 3. Is there a clear risk strategy and supporting risk policies? 4. Are there effective arrangements for managing risks with partners? 5. Do the organisation’s processes incorporate effective risk management? Risk Handling 6. Are risks handled well? Outcomes 7. Does risk management contribute to achieving outcomes? By completing this on an annual basis, we will assess the key aims of this strategy: 10. ORGANISATIONAL RISK MANAGEMENT STRUCTURE An organisational structure to help manage delegated responsibility for implementing risk management systems with in the Trust is illustrated and explained in Appendices A and B. The Risk Management structure is based on committees and groups which have key roles in the management of risk and delivery of this strategy. This is kept under regular review with terms of reference reviewed annually. This provides the assurance required by the Board that all areas of risk are being adequately managed. Appendix A demonstrates the organisational committee structure and lines of reporting. PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 10 of 15 All members of staff have an individual responsibility for the management of risk and all levels of management must understand and implement the Trust’s Risk Management Strategy and supporting processes. The Risk Management Team supports and co-ordinates risk management activity. 11. EQUALITY IMPACT STATEMENT The Trust is committed to ensuring that, as far as is reasonably practicable, the way we provide services to the public and the way we treat our staff reflects their individual needs and does not discriminate against individuals or groups on any grounds. This Strategy has been assessed accordingly. 12. MONITORING COMPLIANCE WITH THE RISK MANAGEMENT STRATEGY Element to be monitored Lead Tool Risk Management structure and committee functions are operating as per this Strategy Acting Head of Quality / Head of Risk management CSC local management of risk (risk registers) is operating as set out in this strategy Acting Head of Quality / Head of Risk management Internal Audit Frequency Annually Reporting arrangements Reported to: Trust Board Audit Committee Risk Assurance Committee Internal Audit Annual Reported to: Trust Board Audit Committee Leads for Acting on Recommenda tions Acting Head of Quality / Head of Risk management CSC Management Teams Risk Assurance Committee 13. ASSOCIATED DOCUMENTATION The following internal and external documents support the implementation of the Risk Management Strategy Internal – these can be found on the Trust’s Intranet site. Duty of Candour and Being Open Policy Claims Management Policy Transformation Programme Development (Including Quality Impact Assessment) Health and Safety Policy Major Incident Response Policy Maternity Risk Management Strategy Adverse Event and Near Misses Management Policy Serious Incident Requiring Investigation Management Policy Complaints Concerns Comments and Plaudits Management Policy Risk Assessment Policy Whistleblowing Policy PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 11 of 15 If, for any reason, a member of staff does not have access to the Trust Intranet a hard copy can be made available by their line manager or the Risk Management Department External: An Organisation with a Memory: Department of Health 2000 www.dh.gov.uk Building a Safer NHS: Department of Health (2002) www.dh.gov.uk Building a Memory: preventing harm, reducing risks and improving patient safety: National Patient Safety Agency (2005) www.npsa.nhs.uk Being Open: National Patient Safety Agency (2005) www.npsa.nhs.uk National Standards, Local Action, Health and Social Care Standards and Planning Framework: Department of Health (2004) www.dh.gov.uk Assurance: The Board Agenda: Department of Health. (2002) www.dh.gov.uk The Handbook to the NHS Constitution www.dh.gov.uk Acute Hospitals: Provider Handbook www.cqc.org.uk The NHS Outcomes Framework 2013/14 – DoH www.dh.gov.uk Equity and Excellence: Liberating the NHS – DoH 2010 www.dh.gov.uk Assurance: The Board Agenda – DoH 2002 Management of Risk: A Strategic Overview – HM Treasury 2000 14. REVIEW This Strategy will be reviewed in 2018, unless requirements change. PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 12 of 15 Appendix A: Organisational Committee Structure PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 13 of 15 Appendix B: Duty of Key Individuals in the Risk Management Framework Chief Executive: is the Accountable Officer for the Trust and has overall responsibility for the management of risk. The Chief Executive has delegated this responsibility to an Executive Lead for Risk (Director of Nursing). The Executive Lead for Risk is responsible for reporting to the Trust Board on the development and progress of Risk Management, and for ensuring that the Risk Management Strategy is implemented and evaluated effectively. Executive and Non Executive Directors: The Executive and Non Executive Directors have a collective responsibility as a Trust Board to ensure that the Risk Management processes are providing them with adequate and appropriate information and assurances relating to risks against the Trust’s objectives. Non-Executive Directors: have a responsibility to scrutinise and, where necessary, challenge the robustness of systems and processes in place for the management of risk. Director of Nursing: is the Executive lead for governance, risk and patient safety. In partnership with the Medical Director, the post holder ensures organisational arrangements are in place, which satisfy the legal requirements of the Trust with regard to the quality and safety arrangements or patients and staff; including delivery of processes to enable effective risk management and clinical standards. Chief Operating Officer: has executive responsibilities, which include effective and safe delivery of clinical services through effective operational governance arrangements across the organisation. Director of Finance: has executive responsibility for the financial governance arrangements throughout the organisation, including overseeing financial performance management at corporate and CSC level Director of Corporate Affairs: is responsible for the work of the Board and its Committees and for ensuring integration of their activities with respect particularly to their governance and regulatory responsibilities. Management of the Board Assurance Framework. Associate Director of Governance and Quality: supports the Director of Nursing and the Medical Director with regard to their safety and risk management responsibilities. This includes overseeing the risk management function, encompassing the Trust Risk Register, Statement on Internal Control and compliance with the requirements of the CQC standards. Risk Management Team: has responsibility for the operational delivery and implementation of the Risk Management Strategy and associated policies/processes. CSC Senior Management Teams: the teams comprise a General Manager, Chief of Service and Head of Nursing and have delegated authority and responsibility for: directing governance activity; managing risk and developing monitoring systems for providing assurance that activity is being carried out appropriately. The Teams are also responsible for escalating any issues up through the governance structure. Managers: have delegated responsibility and authority with regard to the management of quality, risk and performance within their specific spheres of activity included in their job descriptions. Managers are also responsible for escalating issues up through their designated governance structures. All Staff: are responsible for their own and others health and safety within their immediate workplace and for participating in the wider governance, quality and risk management activities, as appropriate and have this included in their job descriptions. Staff are also responsible for escalating issues up through their designated line management structures. PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 14 of 15 Appendix C: Assurance Framework / Risk Register protocol flowchart PHT Risk Management Strategy 2016-2018 Version: 2 Date of Issue: 20.05.2016 Review Date: 01 March 2018 (unless requirements change) Page 15 of 15
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