Presentation Skills Welcome Back - Presentation Skills, Part II “The single biggest problem in communication is the illusion that it has taken place.” -- George Bernard Shaw The top three most valuable nuggets you have learned so far: 1. 2. 3. Objectives Review Presentation Skills, Part I Identify the purpose of a presentation Discuss the effective use of visual aids use voice to add variety to a presentation Recognize appropriate gesturing Describe different technologies used for communication All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC 1 2 Presentation Skills Purpose of the Presentation There are several different types of presentations that you can use to convey your message. The type can vary depending on how you “interpret” the presentation. These can include informing, persuading, motivating, inspiring, entertaining, instructional, farewell, commemorative, roast or toast, retirement, and many other categories. One reason that there are so many interpretations is that some presentations have elements of multiple types combined. For example, you can inform an audience and you can persuade an audience; you can inform but not persuade; but it is very difficult to persuade an audience without some element of informing. Or, you can motivate and inspire, or inspire and persuade, or entertain and roast, just to give a few examples. How do they differ? Informing Persuading Motivating Inspiring Entertaining Notes: When they walk away…what do you want your audience to understand, feel, or do…in ONE sentence. All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC Presentation Skills 3 Effective Use of Visual Aids Suggested Guidelines Key Point – a visual aid should be just that – visible and an aid to your message Most Common Visual Aids Boards (Chalk, Blackboard or Marker Board) Flip Chart Projectors (LCD, Slides, or Overhead) DVD Objects Photographs Person Using Flipcharts DO: When possible, use paper with small squares Write small reminder messages in pencil on the flipchart Staple two sheets together for ease of flipping Save your sheets if possible to re-use DON’T: Use too many colors Use colors that are difficult to see Use tiny or sloppy writing (if you have poor penmanship, ask an audience member to assist) Use too many words Number of Slides: A good guideline is no more than 1 slide per 1 minute interval. For a 10-minute talk, that is no more than 10 slides. Hit the main points of the designated topic first, and then fill in if there is still time. Allow Plenty of Space on the Slides: Slides are useless if they are unreadable or crowded. Full sentences should rarely be used on slides. Instead, phrases that indicate the key points that you want to discuss should appear on the slide. An outline style is much better than paragraphs. Suggested Font Sizes for Slides Titles: 44 points +/- 4 Body: 32 points +/- 4 Arial is suggested as the most visible font (Sans Serif family of fonts) No more than 8 lines on a page; no more than 8 words per line All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC 4 Presentation Skills Pictures, Illustrations, and Figures: Pictures and figures are worth a thousand words. Examples through pictures can significantly aid understanding and keep an audience’s attention. Be sure to incorporate figures whenever possible. If the graphic requires written words to explain it, it may not be an effective presentation graphic. Save it for the handout. The worst visual is a projection of a black and white typewritten page, or a big table of numbers too small to read. Your visuals should complement your spoken words, not replicate them. Use Color Wisely: Many studies support the benefits of using colors wisely when presenting. The effects of color choice are often subliminal, but they can have a powerful impact on audiences. Consider red. Red has associations with some strong negatives, particularly in business and science. It typically represents financial loss and danger (Figure 1). Figure 1: Use red to show danger The color of stoplights and stop signs is also red. A wise presenter would use it to represent a negative trend or, perhaps, a competitor. In addition to its negative connotations, red can be hard to see, particularly over a distance. For this reason, avoid using any lengthy red text. Also, green and red are most closely associated with color-blindness, so avoid over use of either of these colors. Beyond red, Power Point lets you tap into a vast palette of colors. Here is a list of wise color choices for creating presentations. For Background: Dark blue (solid, no gradient) vs. Black: Blue is easier on the eye (softer contrast) vs. White/Clear: Blue eliminates screen glare Be aware of pictures on the background. If they are not very light (watermark), they can distract your audience and even though there are words on top of the background, they will be harder to see. All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC Presentation Skills 5 VISUALS VISUALS 1.You (the most important visual aid) 2.Pictures (only to enhance) 3.Key Words (keep it simple) 4.Colors (yellow, golden, or white) 1.You (the most important visual aid) 2.Pictures (only to enhance) 3.Key Words (keep it simple) 4.Colors (yellow, golden, or white) Blue is softer on the eyes; easier to read White tends to cause glare For Text: Antique gold or yellow font Best contrast with dark blue Tends to be the most prominent element Best for shorter text, such as titles Works well for highlighting and emphasis White font Very good contrast with dark blue Grabs less than yellow Good for longer text, other than titles Neutral color A frame around your slide also adds to visibility. This can be a very simple line frame, as shown on the blue slide above. Using Animation: Transitions, if any, should be simple. Use fly-ins (of key words, for example) sparingly. When considering fly-ins, ask yourself why you want to use them. If the answer is because they look "cool" or because they add life to your presentation, do not use them. Use your own personal energy to add life to the presentation. YOU are the most important visual in your presentation. All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC 6 Presentation Skills Using Graphs and Charts: Graphics should provide at-a-glance comprehension with minimal distractions. Avoid legends by labeling lines directly whenever possible. Eliminate anything unnecessary or distracting, such as "minor" tick marks, 3D bars of 2D data, background lines and boxes on graphs, and high-contrast grids on charts. Limit the data Size pie charts accurately Double check the numbers (issue of credibility) Avoid three-dimensional bars (hard to see the actual numbers) Visibility for Visuals 2 inches (5 cm) of character height for every 20 feet of distance between the visual and the audience 8-foot rule: Print out your visual. Tape it to the wall. Step back 8 feet. If you can read it easily, it's the right size Know the size of your room and make sure your chosen visual aid will still work to enhance your message in the room (i.e., can it be seen by all participants?) Pros and Cons of Visual Aids Pros: Help gain audience attention Can use instead of speaker notes Audience receives message in a uniform way Cons: If inappropriate visual aid, your audience can be distracted Tendency to talk to visual aid Equipment malfunction concerns All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC Presentation Skills Using Your Voice to Present The principal Elements of Vocal Variety are: Volume, Pace, Tone, Quality, and Pause. A conversational style voice should be your base style from where you add variety. Volume Different levels of volume can be used as follows: Loud: emphasis, excitement, climax, punch-line Normal: as the base level of your speech i.e., conversational style which is adequate for the audience to hear but not overpowering Quiet: conspiratorial, secrecy, contrast, intimacy Pace Different levels of pace can be used as follows: Fast: excitement, fast action Normal: as the base level of your speech for example, conversational style which is approximately 125 – 160 words per minute which ensures full pronunciation Slow: contrast, clarity, relaxed, slow action Tone (pitch) The tone should reinforce the spoken words. Examples of different tones are: assertive manner, friendly manner, pleading manner, questioning manner. You can use different pitches as follows: High: excitement, assertive, fear Normal: deeper voices and conversation style are easier to listen to Low: tiredness, slow action, boredom Quality Experience increases confidence which serves to improve the voice. Voice training exercises will improve the quality and pleasantness of your voice. All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC 7 8 Presentation Skills Pause (can be the most deafening sound of all) Before & particularly after when emphasizing something When you are changing the subject Suspense before delivering the punch line Time for the audience to laugh Speakers who have a naturally quiet voice may: Speak louder Speak more often to increase confidence and strength Speak in an assertive tone Speak with lots of vocal variety A Good Speaking Voice A good speaking voice should have the following attributes: The tone has a friendly, pleasant tone. It is natural, reflecting the true personality and sincerity of the speaker. It has life and vitality, even when it isn’t very loud. It portrays various shades of meaning, never sounding monotonous or emotionless. All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC Presentation Skills 9 Considerations for Gesturing Be Natural Gesturing response should be natural and have a meaning – not thought about Don’t inhibit yourself and stiffen the message Keep your arms away from your body for better flow Be Involved Be involved with what you are saying – the gestures should flow with the words you speak Gestures are total body movements, from the shoulders, never the elbow Know Your Audience The larger the audience, the larger the required gestures Is this an audience that you need more gestures to engage? For example, younger audiences may need greater gesturing stimulation; older audiences may feel threatened by too many gestures Record to Reward Videotaping yourself is the very best way to become a better speaker. The video will help you see how the gestures are working for you, or against you. This will be your springboard to greater speaking success. Ask for Help If you know you have some gestures you would like to get rid of, but don’t realize you are using them until you see yourself videotaped, asked you family and friends to help you by mimicking you when you use the gesture – not in public, of course, but while you are practicing your presentation. Be Aware LET GO of the lectern or podium Do not point at your audience Strive to include all members of your audience with your gestures Even when using Power Point, gesturing helps keep your message fresh Avoid positions like fig leaf, prayer, circle with fingers, steepling, etc. All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC 10 Presentation Skills “Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true.” -- Charles Dickens Technology and Communication All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC Presentation Skills 11 Social Media Quick Glossary – Subject to Change DAILY (Adapted from www.hubspot.com) Social Media - Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Adobe Connect is software used to create information and general presentations, online training materials, web conferencing, learning modules, and user desktop sharing. Blog - Blog is a word that was created from two words: “web log.” Blogs are usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video. Entries are commonly displayed in reverse-chronological order. “Blog” can also be used as a verb, meaning to maintain or add content to a blog. Adobe Captivate is an electronic learning tool which can be used to author software demonstrations, software simulations, branched scenarios, and randomized quizzes in .swf format (an abbreviation for “ShockWave Flash”). Facebook - Facebook is a social utility that connects people with friends, co-workers, family, classmates, etc. Facebook is the largest social network in the world with more than 500 million users. Flickr - Flickr is a social network based around online picture sharing. The service allows users to store photos online and then share them with others through profiles, groups, sets and other methods. Foursquare - Foursquare is a social network in which friends share their locations and connect with others in close physical proximity to each other. The service uses a system of digital badges to reward players who “check-in” to different types of locations. HootSuite - HootSuite is a web-based Twitter client. With HootSuite, you can manage multiple Twitter profiles, preschedule tweets, and view metrics. LinkedIn - LinkedIn is a business-oriented social networking site. Launched in May 2003, it is mainly used for professional networking. As of June 2010, LinkedIn had more than 70 million registered users, spanning more than 200 countries and territories worldwide MySpace - MySpace is a social networking website owned by News Corporation. MySpace became the most popular social networking site in the United States in June 2006 and was overtaken internationally by its main competitor, Facebook, in April 2008. All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC 12 Presentation Skills Podcast - A podcast, or non-streamed webcast, is a series of digital media files, either audio or video, that are released episodically and often downloaded through an RSS feed. RSS (most commonly expanded as Really Simple Syndication) is a family of web feed formats used to publish frequently updated works—such as blog entries, news headlines, audio, and video—in a standardized format. Skype - Skype is a free program that allows for text, audio and video chats between users. Additionally, users can purchase plans to receive phone calls through their Skype account. Twitter - Twitter is a platform that allows users to share 140character-long messages publicly. User can “follow” each other as a way of subscribing to each other’s' messages. Additionally, users can use the @username command to direct a message towards another Twitter user. Video Blog - A video blog is a blog that produces regular video content often around the same theme on a daily or weekly basis. An example of a successful video blog is Wine Library TV. A VoiceThread is a collaborative, multimedia slide show that holds images, documents, and videos and allows people to navigate slides and leave comments in 5 ways - using voice (with a mic or telephone), text, audio file, or video (via a webcam). Webinar - A webinar is used to conduct live meetings, training, or presentations via the Internet. Wiki - A wiki is a website that allows the easy creation and editing of any number of interlinked web pages via a web browser, allowing for collaboration between users. Wikipedia - Wikipedia is a free, web-based, collaborative, multilingual encyclopedia project supported by the non-profit Wikimedia Foundation. Its 15 million articles (over 3.3 million in English) have been written collaboratively by volunteers around the world, and almost all of its articles can be edited by anyone with access to the site. YouTube - YouTube is a video-sharing website on which users can upload, share, and view videos. Three former PayPal employees created YouTube in February 2005. In November 2006, YouTube, LLC was bought by Google Inc. for $1.65 billion, and is now operated as a subsidiary of Google. YouTube is the largest video sharing site in the world. All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC Presentation Skills 13 Questions for Discussion What technology do you use to communicate? Why? Pros and Cons? What technology have you used in this program? What did you like? Dislike? Why? What do you think? Communication Social Skills Information Business Impact (banking, credit cards, postage, IRS) Family/Friends ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC 14 Presentation Skills References: Miller, Tammy A. My Life is Just Speech Material, And So is Yours. Lighthearted Press, 2009 Social Media definitions taken in part from: www.hubspot.com All Materials Copyright ©Tammy A. Miller, Tammy Speaks, LLC
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