Top 10 Low Cost Game Room Ideas to Drive Up Your Revenue REDEMPTION MERCHANDISING STRATEGIES Asking Questions during the Webinar REDEMPTION MERCHANDISING STRATEGIES INTERNATIONAL ASSOCIATION OF AMUSEMENT PARKS AND ATTRACTIONS WEBINAR DISCLAIMER IAAPA makes no representations or warranties about the accuracy or suitability of any information in the webinars and related materials; all such content is provided on an “as is” basis. IAAPA HEREBY DISCLAIMS ALL WARRANTIES REGARDING THE CONTENTS OF THESE MATERIALS, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. IAAPA hereby disclaims all liability for any claims, losses, or damages in connection with use or application of these materials. IAAPA does not guarantee, warrant, or endorse the products or services of any firm, organization, or person. 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REDEMPTION MERCHANDISING STRATEGIES Recorded Webinars REDEMPTION MERCHANDISING STRATEGIES Registrants can earn 1 credit hour towards IAAPA Certification by participating in this webinar Details can be found at: www.IAAPA.org/certification REDEMPTION MERCHANDISING STRATEGIES Presenter - Dave Sexton • Director of FEC Development Betson Enterprises • 30 years in Coin operated industry • “There is no such thing as a cookie cutter approach to FEC development. Each concept and market demographic deserves an independent approach to game selection, design, and operation” REDEMPTION MERCHANDISING STRATEGIES Presenter – Mike Abecassis • Chief Executive Officer • 23 year of industry experience I believe people are inherently good. Failure is an event, not a person. These events can bring out traits that can destroy opportunities. Once you understand this you can find the person inside and everyone can benefit from this great person. REDEMPTION MERCHANDISING STRATEGIES Top 10 Low Cost Game Room Ideas to Drive Up Your Revenue • Dave Sexton – Arcade Layout – Arcade Maintenance – Real report analysis – Arcade Game Mix – Price Per Play • Mike Abecassis Prizes & Payout Team members Promotions Utilize existing technology – Facility maintenance – – – – REDEMPTION MERCHANDISING STRATEGIES Arcade Layout • • • • • • Open Concept Sight Lines Dwell Time Video Up Front Group by like games Group by age and gender REDEMPTION MERCHANDISING STRATEGIES Layout • Video REDEMPTION MERCHANDISING STRATEGIES Layout • Open Concept • Sightlines • Grouping REDEMPTION MERCHANDISING STRATEGIES Maintenance • • • • • Monday thru Thursday Red Label Gameday! Digital Manuals Arcade Moves REDEMPTION MERCHANDISING STRATEGIES 11/12/2012 17 Real Report Analysis • Original Report REDEMPTION MERCHANDISING STRATEGIES 11/12/2012 18 Report diagnosis • Corrected formulas and columns in yellow • Requested relevant Data • Re-Categorized games REDEMPTION MERCHANDISING STRATEGIES Betson Wellness REDEMPTION MERCHANDISING STRATEGIES REDEMPTION MERCHANDISING STRATEGIES 11/12/2012 21 Prizes & Payout • High Value Prices Vs. Low Value – Barber Cut • 6 Ipad ($3.00 per play) – $ 782.50 weekly average – 36% payout cost • 6 Giant Candy ($1.00 per play) – $813.00 weekly average – 32% payout cost – Mega Stacker • $750.00 prize average – $1,142.00 weekly average – 39% payout cost • $39.00 prize average – $1,335.00 weekly average – 30% payout cost REDEMPTION MERCHANDISING STRATEGIES Team Members – Loss prevention (How does this grow revenue?) • Theft is your revenue not making it to your top line • Policies allowing for bad actions breeds bad guest service – Invest in ongoing training • Let the team mates build training materials for other team mates. This will inspire your best team mates to be involved and drive better guest service. – Control your guest environment • Bad guests will drive always your valued guests REDEMPTION MERCHANDISING STRATEGIES Promotions – Grow in room revenue • Themed Days - Any day of the week where a group of games that collectively create a theme are free (see attached) • Tournament Days on skill games (Skeeball, Air Hockey, Basketball) • Double your redemption day • No School Fun Packs - Game card at a discount with, lanyard, bag when there is a Teacher Planning Day etc. • Holiday Party - All you can play (Like Play Your Way but for parties any day) • Twitter Scavenger Hunt - Post #selfies @GTplayers with every game you figure out on the list of clues. Receive an awesome prize from our redemption counter. • Sports Sundays - 1/2 off all skill games • Siblings Day - Buy 1 Timed Play Card (min. 1 Hour) and your sibling will get a 1 Hour Game Card Free • Family Fun Day Package - 4 Game Cards for ____ • Battle of the Bands - Guitar Hero and DDR Challenge, High Score wins an awesome prize from our redemption counter. REDEMPTION MERCHANDISING STRATEGIES Utilize existing technology • Implement system components not in use • Allow your reports to drive your decisions • CCTV – Look for guest patterns Facility maintenance • Guest see everything, as operators we only see change • • • • Dirty carpets Lights out Damaged walls Etc. REDEMPTION MERCHANDISING STRATEGIES Questions Dave Sexton [email protected] (201) 983-1887 Mike Abecassis [email protected] (954) 693-8778 Ext. 103 Thank You REDEMPTION MERCHANDISING STRATEGIES
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