TTT 0001-01 The ICFAI University Motilal Oswal Financial Services Limited “********”. **** Business Review Motilal Oswal Financial Services Limited is a well-established and well-diversified company and is regarded a pioneer in the financial services sector in India. It offers diversified financial services. The company’s clientele base is huge and diversified; it mainly includes retail investors, (including high net worth individuals), Mutual Funds, Foreign Institutional Investors, Financial Institutions, and Corporates. The company, established in the year 2006, has its headquarters in Mumbai and regional centers spread across 363 cities with 1,160 business locations. The holding company Motilal Oswal Financial Services Limited has four subsidiaries under it, namely, Motilal Oswal Securities Limited (MOSL), Motilal Oswal Commodities Brokers Private Limited (MOCB), Motilal Oswal Venture Capital Advisors Private Limited (MOVC), and Motilal Oswal Investment Advisors Private Limited (MOIA). The Company undertakes activities that include Retail Wealth Management, Institutional Broking, Investment Banking, Venture Capital Management, and Advisory services. In addition, the company also offers certain Investment Advisory Services, Financial Planning, and Portfolio Management Services. The Institutional Broking business offers services such as equity broking in cash and derivatives market segments to Indian and overseas clients. The Investment Banking division, on the other hand, offers financial advisory functions such as capital raising, and other investment banking services to corporate clients, financial sponsors and other institutions. The Capital Raising Module includes services such as management of public offerings, rights issues, share buyback, open offers/delistings, private placement, and syndication of debt and equity. Table 2006, 2005, 2004, 2003 Page no-35 Ideal Top Management The promoters of the company, Mr. Motilal Oswal and Mr.Ramdeo Agarwal, are qualified Chartered Accountants with more than two decades of experience. Besides, the management comprises qualified and experienced professionals with a successful track record. The Company believes that its strengths are – management’s entrepreneurial spirit, strong technical expertise, leadership skills, and insight into the market and customer needs; all these qualities contribute to the company’s winning strategy to success and provide the company a competitive edge over others. Brand Value Motilal Oswal Financial Services Limited has great brand value among retail and institutional investors in India. The company believes that its brand is associated with high quality research and advice, which is very much linked to its corporate value and also integrates it with excellence in execution to create double profits. The company has also been leveraging on its brand awareness D:\684086235.doc 1 0001-01 TTT to grow its business, build relationships, and to attract and retain individuals who could enhance its financial services business. Range of Financial Products offered Page no- 38 Core value and purpose The Company believes in being a well-respected and preferred global financial services organization enabling Wealth creation to its customers. Corporate values such as Integrity, Teamwork, Meritocracy, Passion, Positive Attitude and Excellence in execution are the focal strategies followed at Motilal Oswal. The Company also focuses on increasing its market share in a profitable manner by capturing significanant opportunities across the financial services spectrum. Following are some of the key strategies the company follows. Increasing Market Share in Retail Business The primary goal of the company is to offer a wide range of products to its retail clients through multiple channels and with greater flexibility. The Company also believes in expanding its client base through strengthening its business growth on a continuous basis. a. Expanding the distribution network across India: The company intends to expand its business not only in big cities but also in smaller cities and towns. It is of the opinion that the expansion of its services would help build a client-centered relationship and also help create new customer base, particularly among the ‘mid-tier millionaire’ segment thereby increasing the existing market share. b. Focusing on wealth management solutions by offering new products: The company intends to grow its business through improving customer-relationship, and also intends to offer good wealth management services through convenient and effective channels of distribution. It also plans to enhance its financing, commodity broking, and third party service business. c. Leveraging on research and advisory capabilities: The company intends to enhance its research capabilities across various business sectors and companies; it also proposes to enlarge its advisory team in order to strengthen its relationship with clients. d. Technological up gradation: By upgrading technology based products and services the company can achieve customer satisfaction. Increasing Market Share in Institutional Brokerage Motilal Oswal Financial Services Limited believes in sustaining and increasing its market share through the following measures: a. Focusing on Overseas Investors: Overseas investors account for the incremental flows in Indian equities. The company desires to increase its market position through servicing its hedge funds. b. Building Stronger Relationships: Building strong relationship with its institutional broking clients and leveraging its investment platform would help in offering other equity and capital market services. c. Increasing its Research Support: The company is expanding its research base for a planned growth of Institutional Brokerage Business by leveraging on its investment-banking platform; it also offers services in equity and capital market. d. Expanding Institutional Derivatives Business: The company plans to strengthen its position in derivatives business, which accounts for large turnovers. D:\684086235.doc 2 TTT 0001-01 Fee-Based Revenues Growth The increased awareness about fee-based services has led to the recent establishment of investment banking business and there are plans to diversify the revenue stream and also lessen transactionbased revenues. a. Expanding Investment Banking Division: Motilal Oswal has recently established its investment banking business and plans to diversify its revenue stream through a combination of equity capital markets, debt capital markets and advisory services. There exists a separate market for Initial Public Offerings. b. Leveraging on Portfolio Management Services: The company recently focused on portfolio management services and also expanded its business into venture capital investment management and advisory business. c. Increasing distribution of Mutual Funds and adding insurance products: The company plans to expand distribution of third party mutual fund schemes and is also contemplating introducing and distributing insurance products. Revenue, in such cases, would depend on the number of mutual fund schemes and insurance polices distributed. Business Streams Motilal Oswal Limited primary products and services are listed below Figure Page no-107 A detailed description of the MOFSL is as follows. Portfolio Management Services The choice of equity investments and the different approaches adopted to manage retail investors’ investments makes MOFSL different from its counterparts. The company is registered with the SEBI in order to provide Portfolio Management services. Statistical figures as on 31st December 2006, say that the company served approximately 1,366 PMS clients. The total assets under management have also grown ten-fold, depicting a massive statistical boom in the number of products and services. The different categories of Portfolio Management Services are as follows. a. Value PMS – This service is tailored for investors with a long-term investment horizon. Thus, this scheme is based on low portfolio turnover and a high ‘margin of safety’ investment philosophy for long-term and sustainable wealth creation. This scheme also includes aspects such as identifying businesses with strong and stable cash flows, having a portfolio with a bottom-up approach and buying undervalued stocks and selling overvalued stocks, irrespective of the stock index. b. Bull’s Eye PMS – This scheme is targeted for investors who are risk averse in nature and are likely to take moderate risk. It aims to generate returns from short- to medium-term movements in the equity market. Bull’s eye is about identifying and picking large-cap and mid-cap stocks with a potential to generate high returns within one to six months. c. Discover value PMS – This Scheme is targeted at retail investors and requires a minimum investment of Rs.500,000 (US $ 11,335). Financial Products Distribution The company is known for its huge market share, distribution network and its enormous customer base. It recently started third party services like the distribution of mutual funds, and initial and follow on equity offerings. The services this brokerage house provides are neutral and at the same time are based on the vigorous research dedicated advisors did. The company also distributes various funds through its retail distribution network. There is also a plan of introducing online mutual fund offerings. D:\684086235.doc 3 0001-01 TTT Financing Motilal Oswal is registered as Non-Banking Financial Company with the Reserve Bank of India It also provides finance to various customers. This kind of financing allows customers to partially pay for certain amount of stock up to sanctioned limit, and the balance is funded by MOFSL. Depositary Services Motilal Oswal Limited is a depositary participant with National Security and Depositary Limited (NSDL) and Central Depositary Services Limited (CDSL), and offers depositary services to its broking customers as a value added service. These customers are able to use their depositary services to execute and settle their trades. All this is done through an online portal/channel – mybroker.com. Distribution Channels Figure page no –110 The company is headquartered in Mumbai; and as of December 31, 2006, it has a network spread across 363 cities and towns comprising 1,160 business locations. Institutional Broking The institutional broking business division, established in the year 1994, offers trading in cash and derivatives broking services, Mutual funds, Banks, Financial Institutions, Insurance Companies and Foreign Institutional Investors. The company has certain parameters under which selection of right broker is made; the parameters include certain aspects such as research capability, quality of service etc. Research The company has a well-qualified research team to cater to the needs of retail wealth management and institutional broking business. Statistics reveal that as on December 31, 2006, there was a 28-member equity research team and 5-member commodity research team, which comprised 33 analysts, with 29 having a counting experience of three years. The companies research team covers more than 208 companies in 25 sectors analyzing the Indian and global economy to potentially create equity investment ideas. a. Market and Technical analysis: ‘Most Momentum,’ a monthly newsletter on the technical analysis, the company prepares intraday and short- to medium-term investment ideas and strategies as well as a weekly futures and options guide. b. Fundamental Research: Fundamental research comprises getting quarterly results of different companies belonging to different sectors. c. Thematic Research – It includes bringing out various reports such as “Wealth Creation Report,” as well as developing specific reports on issues like budget, economy etc. In addition to this, certain reports are specifically prepared on Indian macro variables. d. ???????????????????????????????????????????????????? Investment Banking The Investment Banking Division of the company was established in May 2006 and is a SEBI Registered entity. This division comprises a 17-member professional team. Members have significant experience in Investment Banking, Corporate Banking and advisory work. Overall, this division offers banking services, financial advisory, services relating to mergers and acquisitions, divestitures, restructurings and spin-offs. Venture Capital Management The Venture Capital division was incorporated in April 2006 and the company was also established as an Investment Manager and Advisor for the US$100 million Private Equity Fund D:\684086235.doc 4 TTT 0001-01 launched in the year 2006. During January 2007, the company obtained additional amounts of Rs.1,638.73 crore (US$ 37.15 million). Technology Advanced technology gives the ability to meet customer needs with the help of sophisticated methodologies. Motilal Oswal Financial Services limited has set up a dedicated data center with high performing trading software in Mumbai. The main features of the company’s technical infrastructure are: a. A well-balanced technology wherein exists the right combination of managerial personnel, engineering graduates, Software engineers, Application Support Managers, Network and hardware managers across all business locations. b. Management of multi-product and multi architecture system helps in serving the needs of retail, online broking, institutional and Wealth management customers. c. The company also incorporated a sourcing and outsourcing approach in combination with information technology in order to quickly respond to the burning business issues. d. Development of a scalable platform wherein the evaluation of risk can be made. e. Development of sophisticated server and network infrastructure. f. Establishment of alternative network connections in order to maintain data redundancy in contingent situations. g. Maintaining adequate data backup. Connectivity Infrastructure: The Company’s database operates through Wide Area Network (WAN). A special system of routers is also developed in order to maintain adequate data structures. All these changes help in reducing the time. Business History The company was incorporated under the Companies Act as ‘Motilal Oswal Financial Services Limited,’ which it received on May 18, 2005 though it was received as on June 3, 2005. The promoters of the company, along with its subsidiaries, offer a diversified range of products and services that include retail wealth management, used in combination of commodities broking, Portfolio management services, institutional broking, investment banking services, Venture Capital management, and advisory services. The founders of the company Mr. Motilal Oswal and Mr. Ramdeo Agarwal were sub brokers initially, but after acquiring membership in the Bombay Stock Exchange in the year 1990 it became an independent entity. In order to carry on the business of stock broking and offering certain other services, Mr. Motilal Oswal ad Mr. Ramdev Agarwal incorporated Deo Securities Private Limited. In the Year 1995, the two founders incorporated another company named Motilal Oswal Stock Brokers Limited to carry out Asset Management Activities. The new entity was renamed as Motilal Oswal Securities Limited in the same year. The company aimed to achieve better performance, to utilize resources in the primary and secondary market properly, and for all overt growth of mutual fund industry. In this process, the company was restructured and the retail and institutional stock broking division was handed over to Deo Securities with an additional facility of in-house Equity research. As on November 30, 2000, Motilal Oswal Securities Limited was renamed Motilal Oswal Investment Limited and subsequently it was changed to Motilal Oswal Investments Private Limited. After a series of changes in the name of the company again it was given its original name, The Motilal Oswal Securities Limited and received a fresh certificate of incorporation. D:\684086235.doc 5 0001-01 TTT Major Events in the history of the company Figure-4 Pageno-125 Industry Overview Indian economy is one of the fastest developing economies having the highest Gross Domestic Product (GDP) at prices of Rs.32,509.32 billion (US$737.01), i.e. the present mark of the GDP growth rate of 9.2% at the fiscal year ending 2007. In the recent years, Indian economy has become a global destination for many foreign investors in the form of Foreign Direct Investments (FDI); all this has been possible because of the marketing techniques the companies adopted; not only this, the government made efforts to position the industry as one of the fastest runner-up in Asia-Pacific region. Thus, the statistical survey tells that India attracted FDI around US$ 35.07 billion between Fiscal 2000 and the Fiscal 2006. Figure Pagno-91 Source RBI annual report 2005-2006 The following table shows the Indian economic growth in comparison to the other developing countries in terms of percentage and as well as predicted growth for the fiscal year 2006 and 2007. Figure Page no-91 Source World Economic Outlook, IMF, September 2006 Indian Financial Services Sector The financial services sector in India experienced a significant growth especially in the last five years. This massive change is a result of the reforms and considerable broadening of Indian financial markets. Other aspects that can be marked as contributing for the development is the introduction of innovative financial instruments, the recent entry of international players in the form of Foreign Institutional Investors (FIIs) and Foreign Direct Investments. A view on the sectoral growth in the financial market shows that there has been a huge growth in sectors such as banking, brokerage, and asset management services. Not only have these sectors been liberalized but entry of private companies has also been permitted. The impact of all these changes can be seen on non-banking financial services like equities, derivatives, commodity brokerage, residential mortgage, and insurance services. The changes will lead to the development of individual sectors thereby enabling them to achieve high growth rates in the overall financial market. Industry Key Themes Consolidation: The brokerage industry/sector in the year 1990 remained fragmented as the business was spread among 5000 brokers. The retail participation was also low as the client base mainly constituted high net worth individuals with high amounts at their disposal. A report submitted to National Stock Exchange revealed that the market share was 38% in Fiscal year 2006. This growth is considered high from the initial value of 29% in the year 1996 1. Technology: Technology can be regarded as the driving force behind the consolidation that was taking place in the Brokerage industry. The introduction of new technologies such as screen-based trading, electronic matching, and paperless securities have made the process of trading convenient 1 www.money.cnn.com D:\684086235.doc 6 TTT 0001-01 and streamlined. There has also been better telecom connectivity with lower cost; this made interconnected operations across multiple locations through centralized operations, and effective risk management and control. E-broking: The E-broking business offers dual benefits – better service and convenience – to retail investors at lower costs, and at lower risk for brokers. Growing participation by retail investors has helped E-broking to expand. Today, it is spread across the country. In addition to this, growing Internet usage and better telecommunications also have contributed for the expansion of E-broking. Growth in Retail Segment The retail segment in India is fragmented and underdeveloped. Most retail investors rely on sub-brokers networks for facilitating investment in equities. This makes it evident that the retail trade segment in brokerage industry will soon achieve great heights. a. Regulatory reforms in the Financial Markets: Reforms in the Financial Market have become user-friendly; this was made to boost the confidence of retail investors. b. Diversified Asset Instruments: Due to various investment avenues available to the investors, the role of investment advisors has gained great momentum. c. Changing Demographic Profile: There has been a change in the demographic profile of the investors and their perception towards equity investments. Government reforms resulted in a shift in investment patterns and there was a shift from traditional investments like gold to the modern capital market products. d. Falling Interest Rates: The recent interest rates decline in the past few months has led to a decrease in the yield from bank deposits. In such a scenario, investors are looking for investments, which could yield attractive returns. Foreign Participation There has been a significanant increase in Foreign Institutional Investments in India over the past few years. The number of FIIs registered with the SEBI has increased from 482 to 1,048 as on January 11, 2006. In view of the present market scenario, one can anticipate further growth in the number. Table Page no – 93 Source -RBI Capital Markets The Bombay Stock exchange has 4796 listed companies as on December 2006. In recent years, capital markets have witnessed many substantial reforms in regulation and supervision. A landmark event in this reform is the establishment of SEBI. In order to regulate the market determined rates, and the allocation of resources, rolling settlement for securities (which is at present T+2), Scrip less settlement and electronic transfer of securities were introduced. These huge reforms made the working mechanism more reliable thereby improving its performance. In India, at present, there are 23 exchanges, including Over-the–Counter exchange of India (OTCEI). All small and new companies and the NSE use this OTCEI. Thus, this system was set to support investors and also to provide better service to them. Primary Equity Market There has been widespread development in the Indian Capital Market. There are various reasons for this development. Some of them are – surge for various instruments in a market driven by strong fundamentals in the economy, improvement in corporate results, and a buoyant secondary D:\684086235.doc 7 0001-01 TTT market revival. In addition to this, the SEBI has also come up with Investor-Friendly framework in order to boost investor participation. The Number of primary market Issuances in India is set forth in the Table below Figure Pageno-94 Source- RBI Secondary Equity Market The Indian equity market is steadily growing since 2003 with the Benchmark BSE sensex crossing the 14,500 mark in February 2007 and now i.e. during July 2007 it crossed 15000 points. It is all set to cross the 16000 mark shortly and is set to create new record. Table Page no-94 Source – NSE Website Volume trade in Secondary Markets (BSE) Table Pageno-95 Source – BSE Website The average turnover at the NSE and for different market segments has also increased. The daily turn over in the market segment increased approximately from Rs.54 billion at the end of F- 2001 to approximately to Rs.63 billion at the end of FY-2006. During this year, there has also been an increase in the number of financial products offered in the market. Equity Brokerage The positive factors that worked for the development of brokerage business in India are: the availability of more sophisticated products in the Indian capital market, the massive regulations that were made in the trading volumes, and availability of better technology for back office operations. These major developments have resulted in the disappearance of a number of small players in the market leading to consolidation in the industry. These changes also resulted in a better Risk management system. The share of top five brokers in the National Stock Exchange has increased from 12 percent in the FY-2004 to about 16 percent in FY-2006. These figures indicate that long-term consolidation process has highly fragmented the securities brokerage industry with hundreds of small players exiting the market and the market for large gainers becoming larger and larger day by day. The following table shows the volume of trades on the NSE and the percentage undertaken by the top bankers. Table Page no- 96 Source- NSE website The introduction of online trading was also an allied factor, which subsequently led to the increase in the number of retail investors. The following table shows the average on-line trading volume for the periods indicated and the percentage of total trading volume. Table Page no-97 Source-NSE fact book 2006 D:\684086235.doc 8 TTT 0001-01 Mutual Funds The mutual fund industry experienced considerable growth, as the total assets under management grew from Rs.1,396,160 as on March 31, 2004 to Rs.2,318,620 million as on March 31, 2006 and to Rs.3,235,980 by December 30, 2006. During this time, the mutual fund industry also witnessed major consolidation, the number of private sector mutual funds with their assets under management have also increased. The Total AUM was around 2,567,240 million as in December 2006. The mutual fund sector can be broadly divided based on their nature and on the schemes they offer. The fixed income asset class comprises income, liquid, gilt, and money market schemes. All this comprises a major part of shares in total funds under management. The two asset classes – the equity and balanced schemes – experienced significant growth in the years 2004 and 2005 respectively. Asset Under Management Table Pageno-98 Source –AMFI Monthly Commodities Exchange India is a nation where the main occupation is predominantly agriculture. In spite of this, till recent times there was no sophisticated multi commodity exchange in India. Trading was done in the form of ‘open outcry system’ under single commodity exchanges. The growth in the Indian economy has also led to the growth of many Indian companies. Today, these companies strive hard for value creation. There has also been a predominant increase in the shareholder value. Companies are striving hard to meet strategic objectives in the form of restructuring their group companies. Thus, Indian companies are evaluating various options to raise capital either through equity or from debt markets. The chart provided explains the phenomenon. Also, the prevailing competition in the market has intensified the situation whereby the participation of foreign investors is large; besides, there is a rise in the number of small and mid-sized companies’ participation in the commodities market. Figure Pageno-99 Source –Bloomberg data as on February 25, 2007 Private Equity Private Equity as an investment option is gaining ground slowly. Though private equity investments were not active until recently, the scenario has changed today. There has been a change in the nature of funding also, which can be known from the fact that small investors are giving way to large-scale capital investors. The Indian capital markets have benefited with the growth in the Indian economy. The active secondary market, the Indian government’s structural reforms, and the investor-friendly regulations have altered the scenario and regulatory framework. The development of the infrastructure can also be regarded as a predominant factor for this development. These analysis show that there has been a constant rise in the number of companies in the higher market capitalization category, indicating the growth in equity value of these companies. Thus, one can say that there are a number of avenues available in the Indian capital market. The road ahead for its full-fledged development is not too far. D:\684086235.doc 9 0001-01 TTT Interest There was an increase in interest rate by Rs.1.26 million from the value of Rs.10.73 million for the year ended March 31, 2004 to Rs.11.99 million for the year ended March 31, 2005, an increase of 11.21%. This increase was principally due to increased volumes in the number of transactions. Profit Before Tax The Profit Before Tax of the company increased by Rs.175.43 million from the initial value of Rs.261.54 million for the year ended March 31, 2004 to Rs.436.97 million during the year ended March 31, 2005. Provision for Taxation The provision for taxation including the deferred revenue expenditure increased by Rs.51.64 million from the initial value of Rs.97.78 million for the year ended March 31, 2004 to Rs.149.42 million for the year ended March 31, 2005, i.e., registering an increase of 52.81%. Profit After Tax The Net profit increased by Rs.123.79 million from Rs.163.76 million for the year ended March 31, 2004 to Rs.287.55 million for the year ended March 31, 2005 i.e., an increase of 75.52%. Liquidity and Capital Resources Liquidity The Primary usage of the capital in the Motilal Oswal Company has been limited to finance working capital needs and capital expenditure. The principal funds are parked in banks to get the right trading exposure on the exchanges. Thus, the funds the company obtains can help in catering the cash flow transactions of the company. Risk Management Internet Based Trading Motilal Oswal Financial Services Limited has established an Internet trading platform that allows integrating the diverse engines that are functioning in the market in order to bring them on a single platform. This kind of system will allow traders, customers, dealers and relationship managers to bring in single platform, by which they can obtain the diverse knowledge across all asset classes and product segments. Thus, the Internet based platform can handle large number of customers concurrently. The Internet based trading platform is complemented by the real –risk management, which enables the clients to provide with the information. This system also helps in evaluating the post- time and pre-time risk. Security Motilal Oswal Financial Services Limited has sophisticated and secured Layer 3 data center. In addition to this security system, the company has built–in security that handles the sensitive data of the market in order to prevent unauthorized access. Back Office and Data Processing Operations The Company has its back office operations in Malad where the data is centralized. The company uses SQL/ASP.net based back office software called “CLASS” that has been customized in accordance to the company requirements. There are certain features in the software that helps in determining risk management and reporting capabilities in order to cater high transactions volumes in the business. D:\684086235.doc 10 TTT 0001-01 Risk Management Effective risk management is the prime reason for the success of any operation in an economy. Motilal Oswal believes in this mantra. The company has a risk management process whereby it can evaluate and manage the risk. This method helps evaluating many risks such as credit, liquidity, operational, legal, and reputation risk. The Board of Directors of Motilal Oswal Company Limited has the overall responsibility of monitoring the risk exposures, risk management polices, and the processes. The review of credit polices is done by the top management and the recent dynamics in the market are also incorporated accordingly. Management of Information System appraises the management on a day-to-day basis. The company’s Risk Management system (RMS) monitors the market exposure on the basis of total margin collected from the clients, the total margin deposited from the exchanges, and the line of credit available from the bank. Thus, the risk management department analyses the risk of various departments and prepares strategies to reduce and overcome them in the future. Depositary The depositary information is centralized; the data at the local centers are entered and then transferred to Malad Business location. The data center after receiving it verifies and gives it the authenticity. Client Exposure The client’s limits are set and monitored centrally on a daily basis through the facility of Online Risk Management Service. The limits are based on factors such as a. Cash Deposited by End-clients with the company. b. Cash Deposited by Business Associates with the company. c. Value of stock in the company’s depositary account, with attorney power for liquidating the stocks in the periods of crisis. d. Value of stock transferred form the security margin to the company. The factors under the critical risk management are: a. When the Client ledger has more debit balance, and there is no additional purchase of securities until the debt is cleared. b. If there is insufficient security for a ledger debit, then the client account is suspended until the debts are received. c. When there is no permission for illiquid scrips at local terminals and business locations. d. When scrip wise monitoring is done in order to ensure that the value does not exceed10% of the day’s market volume. e. When the client debit ledger balance is more than 7 days, the Risk Management Service Team will recover the amount due. f. In cases where the Business Associates do not collect payments from their end-clients against the debit balance for 15 days, then the losses are transferred to Business Associates’ brokerage accounts. g. In the form of additional Risk coverage, the company has a direction to adjust the outstanding balance of the end-client against the deposit paid by introducing business associate. Settlement Management There is a system wherein contact notes are maintained in digital format and then sent by Email to the client. The notes are then kept in the website, where even the remote business locations can access the information. All this helps in making pay-in and pay-out transactions. D:\684086235.doc 11 0001-01 TTT Receivables Management In order to be successful, a company must manage its receivables in an efficient and timely manner. For timely delivery, T+1 system is initiated wherein the transaction has to be completed within one day. Detailed Data on deposits is maintained and RMS and data center can access these details and the reconciliation of these details is done at a certain time frame. Risk Monitoring and mitigation According to company practice, they use a technology for monitoring the positions of traders, the volatility impact, and the concentration position on a few types of scrip. Audit and Inspection There is a time bound review of audit and inspection procedures in order to enhance effectiveness, usefulness and timeliness. Even a clear scrutinity is maintained on the operational activities. All these are audited on a quarterly basis by individual Chartered Accountancy firms. Security and Disaster recovery Motilal Oswal Financial Services Limited has a comprehensive information security policy whereby it conducts periodic examination and network penetration tests to review the venerability of the infrastructure. Competition The company has competition in all its business lines; and the competition is not only from domestic but also from foreign institutions such as Franklin Templeton, JP Morgan, ABN Amro, and HSBC. Motilal Oswal securities Limited Annexure – 1 Pageno-220, 221,222 Motilal Oswal Securities Limited Annexure –2 Pageno-223, 224 Motilal Oswal Securities limited Annexure –3 Pageno-225 Motilal Oswal Securities limited Annexure –5 Pageno-232, 233,234,235 Motilal Oswal Securities limited Annexure –6 Pageno-235, D:\684086235.doc 12 TTT 0001-01 Motilal Oswal Securities limited Annexure –7 Pageno-236 Motilal Oswal Securities limited Annexure –8 Pageno-237 Motilal Oswal Securities limited Annexure –9 Pageno-238 Motilal Oswal Securities limited Annexure –10 Pageno-238 D:\684086235.doc 13
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