REGULATIONS
on the professional skills competition
for "The Best Loan Officer"
of The First MicroFinanceBank CJSC
Dushanbe 2016
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1. General
1.1 This Regulation shall set the procedure of organizing and holding
of professional competition for "The Best Loan Officer" (hereinafter - Competition)
among the loan officers of the First MicroFinance Bank CJSC (hereinafter - the Bank);
1.2 The fundamental principles of the Competition shall be the principles of equal
conditions and opportunities for the all participants of the Competition, as well as
transparency and objectivity of the evaluation;
1.3 The Competition activities shall be held for the loan officers of the Bank;
1.4 The participation in the Competition is allowed for loan officers who have worked at
the Bank for at least 6 months.
2. Competition Objectives
2.1. Achievements incentive for high performers who is extensively implementing credit
products, expanding customer base etc;
2.2. Enhancing the prestige of the occupation of loan officer;
2.3. Increasing the transparency of loan officer activities.
3.
Competition Tasks
3.1
3.2
3.3
3.4
Improving professional skills and the work quality of the Bank's loan officers;
Stepping up and promoting the activities of loan officers;
Strengthening of collective solidarity, corporate ethics of loan officers;
Information promotion of the activities of the Bank loan officers.
4.
Competition Organizers
4.1 The Competition shall be organized and held by Human Resources Department of the
Bank;
4.2 The terms of conduction of Competition shall be determined by Human Resources
Department as well as the terms of conducting stages and the Organizing Committee
membership (hereinafter - Organizing Committee);
4.3 The Organizing Committee shall be guided by these Regulations;
4.4 The Organizing Committee includes representatives of Credit Department of Head
Office, Human Resources Department of Head Office, Branch Managers (Attachment
№1 to the Regulations);
4.5 The Organizing Committee shall provide public information support of the activities:
interim and final rates shall be announced in all structural units of the Bank and shall
be posted on the information boards;
4.6 Coordinating the work of Organizing Committee members who is being absent in the
Head Office is allowed by the use of mobile cell, e-mail and oral discussion.
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5.
The Terms of the Competition
5.1
The Competition shall be held annually from the beginning of the
calendar year, summarizing and awarding the winners in the end of December of the
calendar year and shall be dedicated to the New Year Celebration.
6.
Competition Procedure
6.1 Human Resources Department shall announce the opening of the Competition by
sending e-mail to all the structural units of the Bank;
6.2 The Competition shall be held in 2 stages. The period of the first and second stages of
the Competition shall be determined in accordance with the paragraph 4.2 of this
Regulation;
6.3 The Competition shall be held in person and in absentia (distance) form by selecting
candidates according to the results of submitted reports.
6.4 The first stage:
6.4.1 Before the 10th of each month the Head Office Credit department’s managers shall
submit the financial performance information of the Bank's loan officers of the
previous month to the Organizing Committee (separate microfinance officers and
officers on lending to small and medium-sized enterprises (hereinafter MF-officer
and SME-officer));
6.4.2 Based on the provided data the Organizing Committee shall select the best MFofficer (one person) and the best SME-officer (one person) from each branch;
6.4.3 The best MF-officer and the best SME-officer of the branch shall be identified by
comparing of the four (4) basic financial indicators over the last month: outstanding
loan portfolio, portfolio at risk, restructured loans and written off loans (Attachment
№2 to the Regulation);
6.4.4 In the case of controversial issues when considering the basic financial indicators,
additional parameters may be included by the decision of the Organizing Committee:
amount of loans, the quantity issued of loans, the results of tests for loan officers;
6.4.5 The results of financial indicators shall be documented in the form of drawing up a
comparative table of MF-officers and SME-officers;
6.4.6 The decision on choosing the best loan officers of the month shall be
made before the 15th of each month by the Organizing Committee;
6.4.7 Awarding the best loan officers of the month shall take place in public ceremony in
the branches with the participation of the Branch Manager and staff;
6.4.8 To the best loan officers of the month shall be expressed the oral thanking,
their photos shall be posted on the Honor board in the branches and Head
Office, information about them shall also be posted on the Bank's website;
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6.4.9 Information on the best loan officers of the month hall is registered in the "Book of
Honor", which is stored in the Human Resources Department and separately in
each branch.
6.5 The second stage:
6.5.1
All winners of the nomination "The best Loan Officer of the Month" at the end of the
year shall nominate to participate in the final stage of the competition for "The
Best Loan Officer of the Year";
6.5.2
Winners of the final stage of the competition shall be 2 Bank loan officers (the
best MF-officer of the year and the best SME-officer of the year);
6.5.3
In order to define "the best of the best" the Organizing Committee shall analyze and
compare the financial performance of MF-officers and SME–officers of the year.
The number of nominations during the year shall be taken into account as well;
6.5.4
The Organizing Committee decision on the winners shall be adopted by show of hands
and shall be stated in the Minutes of the Organizing Committee;
6.5.5
Winners award shall be held in a solemn ceremony dedicated to the celebration of
the New Year;
6.5.6
The winners shall be awarded by: Certificate of Honor, indicating the
nomination; letter of thanks signed by the Chief Executive Officer; posting an
article and a photo on the Bank's website and on the Honors board in the branches
and Head Office;
6.5.7
Paperwork on awarding by Certificate of Honor, as well as tracking and registration
of rewarded employees carries out Human Resources Department;
6.5.8
The winners of «The Best Loan Officer of the Year" competition shall be compensated
travel expenses to the venue of the ceremony and back, as well as shall be paid for
hotel accommodation (1 day) in order to participate in the ceremony.
7.
Final Provisions
7.1 This Regulation shall enter into force on “____” _____________ 20
7.2 Any changes and amendments to this Regulation shall be made by Order of the Chief
Executive Officer (Attachment №3 to the Regulation).
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Attachment №1
to the Regulations on the professional skills competition
for "The Best Loan Officer" of FMFB CJSC
The Organizing Committee membership
No.
Full name
Position
Department
1
Tashrifbekov Amid
Chief Credit Officer
Credit
2
Kholiknazarov Bezhan
Deputy CCO/Head of SME
Credit
3
Shabozov Mastonsho
SME Compliance Officer
Credit
4
Yorasenov Komil
SME Product Manager
Credit
5
Khonikov Khonik
Microfinance Manager
Credit
6
Gvasalia Tatiana
Head of HR
HR
7
Tirandozov Alinazar
Senior HR officer
HR
8
Musina Yuliya
Senior HR Officer
HR
9
Nosirov Sherzod
Branch Manager
Dushanbe
10
Zavkibekov Nekruz
Branch Manager
Sino
11
Akdodov Nazarabdol
Branch Manager
Khujand
12
Rioev Sherali
Branch Manager
Kulyab
13
Mamadakbarov
Mamadoshur
Branch Manager
Khorog
14
Dodarov Mirzobek
Branch Manager
Rasht
15
Lalbekov Rahmatullo
Branch Manager
Kurgan-Tyube
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Attachment №2
to the Regulations on the professional skills competition
for "The Best Loan Officer" of FMFB CJSC
Baseline of financial performance
No.
Outstanding
loan portfolio
Portfolio
at Risk
Restructured
loans
Written off
loans
(somoni)
(Rest)
10%
(W /O)
10%
5%
1
MF-officer
<1,5-1,8mln
(PAR)
5-6%
2
SME-officer
<2,5-3,0mln
5-6%
5%
Additional parameters of financial performance
No.
The amount of loans
The number of loans
Test results
1
MF-officer
highest
most
best
2
SME-officer
highest
most
best
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Attachment № 3
to the Regulations on the professional skills competition
for "The Best Loan Officer" of FMFB CJSC
Competition flow
For "The Best Loan Officer”
The first stage



Mass distribution of mail including
the information on the opening of
the Competition
Organizing Committee building








Submitting monthly data
Review and analysis of the data by the
Organizing Committee
The election of winners
Providing information on the winners
Awarding winners in the branches and the
Head Office
Posting photos on the Honor board
Posting information on the Bank’s website
Registering in the Honor Book
Forming a list of participants
of the Competition
The second stage






Mass distribution of mail including the
information on the opening of the 2nd
stage of Competition (December)
Preparing the Organizing Committee
work
Submitting materials on the 1st stage
winners (for the whole year)
Review and analysis of the results
Final evaluation and selection of the
winners
Minutes of the Organizing Committee
on the results of Competition








Completion of paperwork for awarding of
the winners of the year
Posting photos on the Honor board
Posting information on the Bank’s website
Registering in the Honor Book
Awarding winner in a solemn ceremony
Handing a Certificate of Merit
Handing a note of thanks
Winners recognition
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