OPT1MUM ONE® MANAGED SERVICES FOR LAW FIRMS
OLP – Tech Talk Tuesday, December 10, 2013, presented by
ON TARGET WITH OPT1MUM ONE
Agenda
•
•
•
•
•
•
Introductions
Who is eTERA Consulting?
What is Opt1mum One for law firms?
Advantages of Opt1mum One
Opt1mum One = Smart business decision
Best practices enhanced with Opt1mum One
Copyright © 2013 eTERA Consulting
ON TARGET WITH OPT1MUM ONE
Introductions
Bob Gillespie, Vice President, ESI Consulting
Maria Herrera, Global Managing Director, Information Technology & Operations Todd Haley,
Vice President, Business Intelligence
Copyright © 2013 eTERA Consulting
ON TARGET WITH OPT1MUM ONE
Nationally Recognized With Global Presence
A nationally recognized company providing innovative global solutions for
Winner in the Best Data and Technology Management eDiscovery Provider category. Nominated by the Legal Times in three additional categories: Best End‐to‐End eDiscovery Provider, Best Predictive Coding eDiscovery Solution and Best End‐to‐End Litigation Consulting Firm.
Nominated by the National Law Journal for two consecutive years as the nation’s top end‐to‐end e‐Discovery provider and litigation consulting firm.
Copyright © 2013 eTERA Consulting
ON TARGET WITH OPT1MUM ONE
What is Opt1mum One for Law Firms?
Allows law firms to make smart business decisions
A logical response to immense pressure on firms to deliver high quality legal services at competitive costs
Copyright © 2013 eTERA Consulting
Provides a predictable budget every time
Able to be used on an as needed basis, with highly responsive services
ON TARGET WITH OPT1MUM ONE
Advantages of Opt1mum One
Copyright © 2013 eTERA Consulting
ON TARGET WITH OPT1MUM ONE
Advantages: Cost Savings
• Capital and operational expenditure reduction
• Shift from capital expenditure to operational expenditure • Less upfront cash outlay
• Better financial statements
• Lean balance sheet
• Speaking the CFO Language
• Reallocation of funds and resources
• Budget predictability
Copyright © 2013 eTERA Consulting
ON TARGET WITH OPT1MUM ONE
Advantages: Risk Reduction
•
•
•
•
Cost predictability
Scalability
Latest technology Risk reduction and compliance
– Data security – Business continuity • Legal management teams
• 24/7/365 support
Copyright © 2013 eTERA Consulting
ON TARGET WITH OPT1MUM ONE
Opt1mum One = Smart Business Decision
• Benefit of leading edge technologies without investment
– Only best‐in‐class technology
– Burden/risk of beta testing eliminated
• Immediate ROI through cost recovery
– Ability to determine true cost of providing legal services
– Increase bottom line revenue
Copyright © 2013 eTERA Consulting
ON TARGET WITH OPT1MUM ONE
Smart Decision: Multiple Experts for the Price of 2
Bolster firm’s resources without increasing staff
Enhanced depth and breath of experience and skill sets
Former law firm CIO
Adjunct Professor at Georgetown University &
Former CTO
Former law firm manager
Former corporate legal department director
Information Governance Expert
International Data Review Experts
Copyright © 2013 eTERA Consulting
Experienced project management team from law firms and corporate legal departments
ON TARGET WITH OPT1MUM ONE
Smart Decision: Firm’s In‐House Resources Maximized
• Re‐shift staff to increase profitability
• Enhance client interaction and services by focusing on more complex assignments
• Minimize turnover concerns and leverages customer support
• The burden of compliance and risk management is shifted
• New projected salaries can be allocated to other budgetary requirements. Copyright © 2013 eTERA Consulting
ON TARGET WITH OPT1MUM ONE
Best Practices Enhanced With Opt1mum One
• Certified SMEs in multiple disciplines
– Search specialization and optimization
– Defensibility of decisions increased
• Scalable capacity to handle unforeseen demands
– Usually more at the 11th hour
– Infrequent demand for highly specialized skills
Copyright © 2013 eTERA Consulting
ON TARGET WITH OPT1MUM ONE
Best Practices: Security and Facilities
Security and availability
Data redundancy, backed‐up and replicated to secure location
Secondary storage to support storage growth
Online archive provides user access to data
Proactive network management
Enterprise‐class infrastructure and backbone
Daily monitoring of back‐ups and security threats
Deploy software upgrades
and patches
Virus protection and
security monitoring
24/7/365 Monitoring of all systems and staffed by engineers 24/7/365
Copyright © 2013 eTERA Consulting
Preventive maintenance to reduce network support needs
ON TARGET WITH OPT1MUM ONE
Thank You
Thank You!
For additional information, please contact
Bob Gillespie
202.905.4473
[email protected]
Maria Herrera
202.315.8393
[email protected]
Todd Haley
202.615.0099
[email protected]
www.eteraconsulting.com
Copyright © 2013 eTERA Consulting