Journal of Operations Management 25 (2007) 300–309 www.elsevier.com/locate/jom Holt, Modigliani, Muth, and Simon’s work and its role in the renaissance and evolution of operations management Jaya Singhal, Kalyan Singhal * Merrick School of Business, University of Baltimore, 1420 N. Charles Street, Baltimore, MD 21201, USA Available online 17 July 2006 Abstract Early work in aggregate production planning has evolved into a major business process known as sales and operations planning. In the 1950s, a team led by Holt, Modigliani, Muth, and Simon, which also included Bonini and Winters, worked on aggregate production planning and forecasting and published a series of papers and a book. The literature contains reports of at least 73 applications of their work in four companies and three application studies. Holt et al.’s work and its visibility led to a renaissance of the field of operations and supply chain management as we know it today and brought two paradigm changes in the domain and the role of operations and supply chain management. First, seemingly unrelated and non-managerial individual functions started to emerge as parts of an integrated system of managing production. Second, aggregate production planning brought to forefront the central role of operations management by linking it with supply chains and other functions in the organization. # 2006 Elsevier B.V. All rights reserved. Keywords: Aggregate planning; Capacity management; Evolution of operations management; Interdisciplinary; Manufacturing planning and control; Sales and operations planning 1. Introduction: the genesis of Holt, Modigliani, Muth, and Simon’s work In the early 1950s, Charles C. Holt, Franco Modigliani, John F. Muth, and Herbert A. Simon (HMMS) began work on a project, ‘‘Planning and Control of Industrial Operations’’, at the Graduate School of Industrial Administration (GSIA) at the Carnegie Institute of Technology. William W. Cooper, who was also at GSIA, initiated the project, and the Office of Naval Research supported it. Our goal in this paper is to document the early work of HMMS in aggregate production planning and to describe how this work has evolved into a major business process known as sales and operations planning. * Corresponding author. Tel.: +1 410 837 4976. E-mail address: [email protected] (K. Singhal). 0272-6963/$ – see front matter # 2006 Elsevier B.V. All rights reserved. doi:10.1016/j.jom.2006.06.003 Holt had four degrees in electrical engineering and economics from MIT and the University of Chicago, and he wanted to study how instability in the economy was related to firms’ management of their inventories. Modigliani (awarded the Nobel Prize in 1985) received a J.D. in 1939 from the University of Rome and a D.S.S. in 1944 from the New School of Social Research. He had worked on production smoothing. Simon (awarded the Nobel Prize in 1978) received his Ph.D. from the University of Chicago in 1943. A cognitive scientist, economist, organizational theorist, and political scientist, he had worked on the dynamics of inventory feedback on production rates. He was interested in understanding how managers made their decisions, and he wanted to model their behavior. Muth had an undergraduate degree in industrial engineering and was a graduate student at the GSIA where he earned a Ph.D. in 1962. He published a paper on rational expectations in 1961, derived from J. Singhal, K. Singhal / Journal of Operations Management 25 (2007) 300–309 the work on the project, ‘‘Planning and Control of Industrial Operations’’. Robert Lucas built on Muth’s work and won a Nobel Prize in 1995. According to Simon (1978a), the goal of the GSIA, which was newly established in 1949, was ‘‘to place business education on a foundation of fundamental studies in economics and behavioral science’’. Simon noted that the work on the HMMS project was a part of this effort, and that fortunately the computer and the new management science techniques had just started appearing. 1.1. Production management just before the HMMS work Commenting on the state of operations and supply chain management in the early 1950s, Muth (2004a) noted, ‘‘Textbooks at the time focused on the EOQ formula, Gantt chart displays, punched card systems for dispatching, moving average forecasts, and that’s about it’’. In the textbook, Analysis of Production Management, Bowman and Fetter (1957) (then assistant professors at MIT) essentially covered hypothesis testing, various charts (Gantt charts, activity charts, and so forth), mathematical programming, statistical control, sampling inspection, industrial experimentation, total value analysis, Monte Carlo analysis, and equipment investment analysis. Holt (2002) said that a few years before they started work on the project, a consulting firm had sold ‘‘A simple lot size formula to Westinghouse Electrical Corporation for something like $100,000’’. It presumably included the consultants’ time. The HMMS work was a turning point in the direction of operations management. 2. The HMMS model and its solution The HMMS team started the project by interviewing managers at about 15 companies. According to Holt (2002), the managers initially denied that they had any problems, but after persistent questioning, the team found that the managers were simply going from one crisis to another: inadequate forecasts of ‘‘wildly fluctuating demand for thousands of products’’, huge fluctuations between overtime and idle time, and gross incompatibilities between aggregate production plans and plans for individual products. The team finally focused on an ‘‘application oriented’’ context (Cooper, 2004) for scheduling paint production at the Springdale plant of the Pittsburgh Glass Corporation (now PPG Industries) because it ‘‘had the generic system problem in a fairly simple 301 form’’. Augier and March (2004) observed that the project was essentially a study of decision making under uncertainty. 2.1. The HMMS model The core of HMMS’ work was a linear-quadratic model of aggregate production planning. HMMS submitted an article based on their findings to Operations Research, which rejected it on the basis that the work was ‘‘not operations research’’ (Cooper, 2004). HMMS then published their findings in two papers in the second volume of Management Science (Holt et al., 1955, 1956). Several other papers concerning the ‘‘Planning and Control of Industrial Operations’’ project accompanied these two, for example, Simon (1955, 1956), Bonini (1958), Muth (1960), and Winters (1960). Holt et al. (1960) then published a book that covered these papers and the two in Management Science. Bonini and Winters, Ph.D. students at GSIA at the time, also contributed to the book. Several other papers on parts of the project and some derived from it followed (Muth, 1961; Holt and Modigliani, 1961; Holt, 1962; Winters, 1962). The Holt et al. model (1960) consists of selecting production and workforce levels in each of T periods so as to satisfy ordered shipments while minimizing the sum of the costs over the T periods. Let Pt, Wt, It, and St represent production volume, workforce level, end-ofperiod inventory, and ordered shipment for period t, and let I0 and W0 represent the specified values of the initial inventory and the initial workforce. The cost in period t consists of the following components: Regular payroll costs : Hiring and layoff costs : C1 W t þ C13 C 2 ðW t W t1 C 11 Þ2 Overtime costs : C3 ðPt C4 W t Þ2 þ C5 Pt C6 W t þ C 12 Pt W t Inventory-related costs : C 7 ðI t C8 C9 St Þ2 The model was thus formulated as Z¼ T X ½ðC 13 þ C1 C6 ÞW t t¼1 þ C 2 ðW t W t1 C 11 Þ2 þ C 3 ðPt C4 W t Þ2 þ C 5 Pt þ C 12 Pt W t þ C7 ðI t C 8 C 9 St Þ2 (1) 302 J. Singhal, K. Singhal / Journal of Operations Management 25 (2007) 300–309 Subject to Pt St ¼ I t I t1 (2) C1, C2, . . ., C12 are constants. Holt et al. used curve fitting to estimate the values of cost coefficients. 2.2. A solution of the model Holt et al. (1960, pp. 94–95) derived the following recursive equations to solve the model: C 10 Pt ¼ C 15 W tþ1 þ C 17 W t C 15 W t1 (3) C 14 It ¼ C3 C 14 þ C 8 þ C 9 St C 7 ðPtþ1 Pt Þ 2C7 ðW tþ1 W t Þ (4) where t = 1, 2, . . ., (T 1); C10 = C1 C6; C14 = 2C3C4 C12; C15 = 2C2/C14; C16 ¼ 2C3 C42 =C14 ; C17 = C16 + 2C15. Holt et al. focused on an infinite planning horizon with stationery costs. Modigliani and Muth constructed efficient computational algorithms. Holt and Simon derived the rules for optimal decisions under certainty. Via a series of tedious linear transformations, they derived the following two linear decision rules (LDRs) for the first period: P1 ¼ u 1 þ u 2 I 0 þ u 3 W 0 þ T X ’ t St t¼1 W 1 ¼ u 4 þ u 5 I 0 þ u6 W 0 þ T X m t St t¼1 where u1, u2, u3, u4, u5, u6, wt, and mt (t = 1, 2, . . ., T) are functions of the cost coefficients. The infinite series can be truncated after an appropriate number (T) of periods. Bonini (1958) describes a method for disaggregating the aggregate plan to determine production levels for individual products. For more recent alternate approaches to solving the Holt et al. model, see Singhal (1992) and Singhal and Singhal (1996). 2.3. Certainty-equivalence Simon (1956) proved a certainty-equivalence theorem so that the Holt et al. model could also be applied under conditions of uncertainty. In his Nobel memorial lecture, Simon (1978b) pointed out that under uncertainty about future sales, only the expected values, and not higher moments, of the probability distributions enter into the decision rule. Recently, Muth (2004b) said that the results of the theorem were important because they showed that the LDRs were appropriate for a quadratic criterion function under uncertainty and that the expected value was a sufficient statistic. Muth added that linear programming or other techniques did not share this property. Holt (2002) noted that Simon ‘‘proved that the solution of this model was optimal both statically and dynamically’’, and that the theorem ‘‘was a powerful tool for dealing with large dynamic systems under uncertainty’’. Holt et al. (1960, p. 123) noted the following specific implications of the certainty-equivalence theorem for the linear quadratic model: ‘‘When costs are quadratic, the only datum about future sales that enters into the optimal decision rule is the expected value; that is, an average estimate of what the sales for each relevant future time period are likely to be. The probable dispersion of actual future sales around this predicted average and the finer characteristics of the probability distribution of sales are irrelevant’’. The procedure ‘‘involves using a sales forecasting method that does not consistently overestimate or underestimate sales’’. In other words (Holt et al., 1956, p. 176), ‘‘A forecasting method should be used whose expected error is zero, or more loosely, whose algebraic average error is zero’’. 3. Industrial applications of the HMMS model Holt et al. (1960, pp. 15–36) reported 73 applications in four companies: 70 factories of Pittsburgh Glass Corporation, Westinghouse Electrical Corporation (a manufacturer of electrical products), a company in a process industry, and a manufacturer of cooking utensils. They also reported two application studies, for a fiber company and for an ice cream company. Lee and Khumawala (1974) also reported an application study in the capital goods industry. We summarize these applications. 3.1. Seventy factories of Pittsburgh Glass Corporation (now PPG industries) The factory, where the model was originally tested (nicknamed as Paint Factory in Holt et al.’s publications), had nearly 1000 products. The implementation originally covered only 10% of the sales volume of the factory. With encouraging results in reducing back orders, inventory levels, and fluctuations in aggregate production, the factory first extended the model to cover 25% of the sales volume and then gradually to 100%. Holt (2002) noted, ‘‘after the new methods for the paint company applications were fully developed and tested, the paint company had difficulty in achieving a profit J. Singhal, K. Singhal / Journal of Operations Management 25 (2007) 300–309 impacting payoff. That problem was ultimately solved, and the system extended to all 70 of the paint company’s factories. But that did not occur until a few years later, when a new quantitatively oriented manager was given specific responsibility for implementing the new system’’. Muth (2004b) noted, ‘‘It was discovered that the factory demand fluctuations were generated by the company’s own distribution system. Final demand was fairly flat. This led to something like distribution requirements planning for the production schedule’’. The factory demand fluctuations clearly appear to have resulted from the bullwhip effect. Gordon (1966) also reported on the state of implementation at the original paint factory several years after the initial study. According to him, the foremen were using the results of the decision rules only if the rules agreed with their judgment; otherwise they went by their judgment and did so in half of the cases. The management meanwhile believed that ‘‘the rules were being used except in the odd case when judgment indicated that they should be overruled’’. Gordon further reported that ‘‘at a later date’’, the company centralized the calculations of decision rules. Then at some point, the finished goods inventory increased to alarming levels. An investigation showed that the decision rules for reducing the workforce were not followed because it was against the company policy to lay off workers. Gordon noted, ‘‘This meant that each period the work force rule was indicating a reduction in the work force; the production rule, attempting to minimize costs given the present work force level but anticipating layoff, called for some production for the excess work force. The rules were interactive, but in this case the interaction had been eliminated’’. 303 and facilitation of design changes since the system could control the inventory of both the old and the new products. 3.2.2. A company in a process industry In the process company, the decision rules of the HMMS model determined the aggregate production and workforce levels. The analysts revised the rules based on managers’ judgment, and the company used its ‘‘customary method’’ to allocate production to individual products. The decision rules required smaller changes in the workforce than the traditional method. The managers, however, produced more than the rules recommended, but when the inventory started to build up, their confidence in the decision rules increased. 3.2.3. A manufacturer of cooking utensils The manufacturer produced approximately 1000 products. The sales department made higher forecasts than those made by the production department, and the conflict led to fluctuations in production and employment. Their joint participation in the HMMS study led to greater agreement on the desirable levels of inventory. The system developed for this company had an additional feature (Holt et al., 1960, p. 33): ‘‘When the inventory of a product fell low enough, a new production lot was triggered. If the distribution of a product among the warehouses had remained in balance, the total inventory level was allowed to fall lower than if the distribution became unbalanced and one or several warehouses were in danger of stockouts’’. Winters (1958) described this trigger. A simulation study with different stock-out costs showed that the company could reduce warehouse inventory by 40% while decreasing stock-outs. These results encouraged the company to try the new system for a sample of 26 representative products. 3.2. Other applications 3.2.1. Westinghouse Electrical Corporation (an electrical manufacturer) One of Westinghouse’s factories supplied about 500 different models of transformers to 30 warehouses. Operations research specialists and the personnel of the transformer department jointly developed a mathematical model of the system. The model was similar to the one used for the paint factory. For 3 months, the new and old systems operated in parallel. The benefits included fewer stock-outs, a reduction of 20 percent (or about $ three million in 1960 money) in inventory, improved service to warehouses as reflected in a 50% reduction in long distance calls that were normally service related, 3.2.4. A fiber manufacturer For a fiber manufacturer, the linear decision rule ‘‘gave decisions that were no better than those previously made by management’’ (Holt et al., 1960, p. 34) because with large jumps in the workforce and production level, the quadratic cost functions were not a good fit. 3.2.5. An ice cream plant van der Velde (1958) worked on applying the Holt et al. model at an ice cream plant as a part of his Master’s Thesis at MIT under the supervision of Edward H. Bowman. During a 2-year study period, the LDRs led to savings of the order of one percent. Holt et al. (1960) 304 J. Singhal, K. Singhal / Journal of Operations Management 25 (2007) 300–309 compared this study with that for the original paint factory and noted that although ‘‘the performances of the decision rules were somewhat similar in the two cases, the respective rules depended upon’’ the cost functions (Holt et al., 1960, p. 36). As an example, Holt et al. pointed out that a company would have small inventory fluctuations if the costs of inventory fluctuations were high, and vice versa. 3.2.6. A factory in the capital goods industry The capital goods factory was a ‘‘job-shop manufacturing facility’’, and the study was done ‘‘with the cooperation and encouragement’’ of its management. The factory assembled finished goods for inventory and to fill customer orders, and manufactured parts for inventory. Lee and Khumawala (1974) developed a corporate simulation model that closely followed the accounting system and the material flow through the organization. They evaluated four models, including the Holt et al. model. They found that with imperfect forecasts, application of the Holt et al. model would have increased the factory’s annual profits by more than nine percent to $ 4,821,000 compared to its actual profit of $ 4,420,000. 4. The role of HMMS work in renaissance of operations management and of business education 4.1. Production as the core of economics The production of goods and services has been the core of all economic activities since the dawn of civilization. It remained the core of the field of economics as modern economics developed with the Industrial Revolution and with the works of Adam Smith (1723–1790) published in 1776, of Thomas R. Malthus (1766–1834) published in 1798, of David Ricardo (1772–1823) published in 1817, and of Karl Marx (1818–1883) published in 1848, 1867, 1885, and 1894. However, since the beginning of the 20th century, many new issues related to manufacturing surfaced. They were distinct from mainstream economics and constituted an emerging field called production management. 4.2. A renaissance Holt et al.’s work and its visibility led to a renaissance of the field of operations management, as we know it today. The issues of aggregate production planning and disaggregation that Holt et al. addressed represent the primary links between strategic and tactical decisions in a firm. Aggregate production planning links operations with strategy. It plays a key role in enterprise resource planning and organizational integration by linking operations with accounting, distribution, finance, human resource management, and marketing. It also drives interorganizational coordination by linking operations with both upstream and downstream supply chains. It has several specific roles: Aggregate production planning serves as a major vehicle for implementing manufacturing strategy because it concerns trade-offs between cost, flexibility, and delivery time. It serves as an input to, and is constrained by, longrange capacity planning. Therefore, it plays a role in investments in physical facilities. It is a mechanism for implementing supply chain strategy since it mitigates the impact of the bullwhip effect and determines product mix, material requirements, levels of procurement, the flow of products in the downstream supply chain, and the timing of order fulfillment. It is the primary vehicle for coordinating multiplant operations. It determines the levels of accounts receivable and accounts payable and also the short-term to mediumterm requirements for cash to support operations and inventory. It sets the levels of employment, the number of shifts, and the utilization of the workforce. The renaissance brought two paradigm changes in the domain and the role of operations and supply chain management. First, what had seemed unrelated and non-managerial individual functions, such as hypothesis testing, industrial engineering and quantitative tools, statistical quality control, sampling inspection and industrial experimentation, value analysis, and equipment-investment analysis, started to emerge as parts of an integrated system of managing production. Second, the focus on the issues related to aggregate production planning brought to forefront the central role of operations management in linking other functions, such as accounting, finance, human resource management, information systems, marketing, and strategy. Commenting on the interdisciplinary nature of aggregate production planning, (Silver, 1972, p. 15), observed, ‘‘The production supervisor desires long runs of individual items so as to reduce production costs; the marketing personnel wish to have a substantial inventory of a wide range of finished goods; those concerned with J. Singhal, K. Singhal / Journal of Operations Management 25 (2007) 300–309 labor relations desire a stable work force; finally, the comptroller generally wants as low inventory as possible. . . .Therefore, a cross-departmental (or systems) approach to the solution of the problem is essential’’. The renaissance in operations management paralleled other changes in business schools. Geoffrion (2003) pointed out, ‘‘The emergence of modern business schools dates from about 1959, when the Carnegie and Ford foundations issued separate reports lamenting the lack of rigor and research in US business schools’’. The developments at the GSIA at the Carnegie Institute of Technology during the 1950s had a major influence on the two reports. Thus, Holt et al.’s work also played a role in renaissance of business education as we know it today. 4.3. A standard of excellence to judge our current research Sprague et al. (1990) used Holt et al.’s work as an exemplar in reviewing the research on production planning, inventory management, and scheduling, and they observed, ‘‘The translation of demand for a product into load on operational resources constitutes a critical problem that is never solved. The astute manager seeks a process by which the ever present problem can be solved, rather than a specific solution’’ (p. 297). They suggested that the HMMS problem ‘‘definition and methodology of attack’’ were ‘‘exemplary models of our research questions’’ and attempted ‘‘to find solutions to the problems of practicing managers’’, and that the vocabulary and research methodology HMMS developed were ‘‘seminal and remain a standard of excellence by which current research’’ could be judged. 5. Alternate approaches to aggregate production planning Bowman (1963) used regression analysis on managers’ past performance to develop decision rules for aggregate planning. Bowman’s work had an impact far beyond operations management, particularly in artificial intelligence, but a detailed discussion is beyond the scope of our paper. Jones (1967) developed two heuristic rules, one for size of workforce and another for production rate, and tested both his model and the HMMS model using the Harvard Business School’s Management Simulation Game. Taubert (1968) converted the HMMS model into a 20-dimension response surface and used a search decision rule to find the solution. His model eliminated all restrictions imposed 305 by linear or quadratic cost models. Lee and Khumawala (1974) studied a factory in the capital goods industry and used simulation to compare the HMMS model with the Bowman’s, Jones’, and Taubert’s models. They found that all four models performed credibly with perfect forecasts and that the Taubert and HMMS models provided the best results. They further found that, with imperfect forecasts, the Taubert model performed the best, closely followed by the Jones, HMMS, and Bowman models. Hax and his colleagues (Hax and Meal, 1975; Bitran and Hax, 1977; Bitran et al., 1981, 1982) developed hierarchical production-planning systems. Hax and Candea (1984, p. 393) noted, ‘‘Early motivation for this approach can be found in the pioneering work of Holt, Modigliani, Muth, and Simon’’. Hax and his colleagues grouped production management decisions in three broad categories (Hax and Candea, 1984, p. 393): Policy formulations, capital investment decisions, and design of physical facilities. Aggregate production planning. Detailed production scheduling. Hax and Candea (1984, p. 393) suggested that these ‘‘three categories of decisions differ markedly in terms of level of management responsibility and interaction, scope of the decision, level of detail of the required information, length of the planning horizon needed to assess the consequences of each decision, and degree of uncertainties and risks inherent in each decision’’. Hax and Meal (1975) noted, ‘‘It is only natural, therefore, that a system designed to support the overall planning process should correspond to the hierarchical structure of the organization’’. Bradley et al. (1977) described two real-world applications of hierarchical production planning, one in the continuous manufacturing process in the aluminum industry (Chapter 6) and another in a naval job shop (Chapter 10). Ritzman et al. (1979) described related works. The developments during the last 50 years have made it easier and simpler to plan aggregate production. The authors of current textbooks describe the use of spreadsheets and optimization done with the Excel Solver. 6. Conclusions: where we are now The problem Holt, Modigliani, Muth, and Simon addressed is now viewed in practice as sales and operations planning. It plays a pivotal role in integrating the operations, marketing, and finance functions. 306 J. Singhal, K. Singhal / Journal of Operations Management 25 (2007) 300–309 During the last 50 years, the integration of these functions has been greatly facilitated by the availability of optimization software and enterprise resource planning systems and the advent of the Internet. It has made a profound impact on the evolution of operations and supply chain management and yield (revenue) management. The scope of integration now also includes such issues as detailed scheduling (Dawande et al., 2006), delivery guarantees (Rao et al., 2005; Boyaci and Ray, 2006), interorganizational coordination (Buhman et al., 2005; Ferguson and Ketzenberg, 2006; Majumdar and Ashok Srinivasan, 2006), manufacturing flexibility strategies (Ketokivi, 2006), and the role of pricing. The evolving role of integration on a range of topics has been widely covered in the literature. Five review papers (Boyer et al., 2005; Kleindorfer et al., 2005; Kouvelis et al., 2005; Krishnan and Loch, 2005; Schroeder et al., 2005) describe a number of papers that address various dimensions of integration. Lee and Ng (1997) pointed out that the interdisciplinary perspective, combined with the benefits of interorganizational coordination, has been primarily responsible for the new paradigm in supply chain management and for the ‘‘tremendous excitement and top management attention’’ on this subject. They noted, ‘‘It seems that the distinction between the so-called supply chain management today and traditional operations management lies in two dimensions of integration and coordination: organizational integration and flow coordination. . . .Companies are also overcoming the functional boundaries, so that the different disciplines and functions, such as manufacturing, distribution, marketing, accounting, information, and engineering, are better integrated’’. In the rapidly growing area of yield and revenue management, the models for matching short-term supply and demand have become a fundamental component of the daily operations of manufacturing and service companies because managers can effectively manipulate price to encourage or discourage demand in the short run (Bitran and Caldentey, 2003). Geoffrion (2002) pointed out that the digital economy was facilitating dynamic pricing (better and faster changes in posted prices in response to market conditions, costs, demand, inventory, and competitors’ behavior and better price discrimination through better real-time segmentation) and added, ‘‘This seems to be a point of convergence of Marketing and Operations Management as management disciplines. Pricing is becoming less like a class of decisions made episodically by marketing specialists and more like an operational process in which pricing decisions are dynamically integrated with the traditional steps of the online sales process and also with operating data and decisions that have been traditional OM concerns’’. The applications of models in industry have also been driving academic research (Gallego and Van Ryzin, 1997; Baker and Collier, 2003). The integrated approach to planning is becoming more and more a standard practice in companies. It is also facilitating and is being facilitated by globalization and the emergence of distributed supply chains. Holt, Modigliani, Muth, and Simon were clearly way ahead of their time in understanding the importance of this integrated approach to planning. Acknowledgements We are grateful to Charles Holt and Jack Muth for sharing a number of ideas with us. We also thank Linda Sprague for several useful suggestions. Appendix A. Biographies of Holt, Modigliani, Muth, and Simon A.1. Charles C. Holt (1921–till date) Charles Holt is professor emeritus at the Red McCombs School of Business of the University of Texas at Austin. He earned his B.S. and M.S. degrees in electrical engineering from MIT and M.A. and Ph.D. (1955) in economics from the University of Chicago. He has held positions at the MIT Servo Lab, the Carnegie Institute of Technology, the London School of Economics, the University of Wisconsin, and the Urban Institute. Holt’s research concerns a wide range of topics, including automatic control, computer simulation, control theory, decision support systems for unstructured problems, macroeconomic theory, and operations research. He worked with Winters to develop the Holt– Winters exponential smoothing models of forecasting that are widely used in business forecasting. They are embedded in almost all forecasting software and taught in almost all business programs. Holt led the Holt, Modigliani, Muth, and Simon team. In a 2002 article in Operations Research, he observed, ‘‘Looking back all members of the team would likely agree that their GSIA years were among the most interesting and exciting of their careers’’. A.2. Franco Modigliani (1918–2003) Franco Modigliani was born in Rome, Italy. He was educated at the Sorbonne and the University of Rome, J. Singhal, K. Singhal / Journal of Operations Management 25 (2007) 300–309 where he earned a Doctor Juris degree in 1939. The same year, he moved to the United States and joined the New School for Social Research. One of his mentors there was Jacob Marschak who later worked with Kenneth Arrow and Theodore Harris to lay the foundations of inventory theory under uncertainty. Modigliani earned his D.S.S. there in 1944 and taught there from 1944 to 1949. He was a research consultant to the Cowles Commission at the University of Chicago from 1949 to 1952. Modigliani moved to the Carnegie Institute of Technology in 1952 where he collaborated with Charles Holt, John Muth, and Herbert Simon on production smoothing and with Merton Miller on the effect of financial structure and dividend policy on the market value of a firm. During this period, he also worked with Richard Brumberg, a Ph.D. student at John Hopkins University, to lay the foundations of what later became the life cycle hypothesis of saving. In 1960, he moved to MIT where he remained for the rest of his career. Modigliani was awarded the Nobel Prize in economics in 1985 ‘‘for his pioneering analyses of savings and financial markets’’. He also served as president of the International Economic Association, the Econometric Society, the American Economic Association, and the American Finance Association. A.3. John F. Muth (1930–2005) John Muth had an undergraduate degree in industrial engineering, and he earned his Ph.D. from the Graduate School of Industrial Administration at the Carnegie Institute of Technology in 1962. He was a visiting lecturer at the University of Chicago in 1957–1958, and he spent 1961–1962 at the Cowles Foundation at Yale University. He was a research associate (1956–1959), an assistant professor (1959–1962), and an associate professor (1962–1964) at the Carnegie Institute of Technology. He served on the faculty of Michigan State University from 1964 to 1969 and on the faculty of Indiana University from 1969 until his retirement in 1994. Muth made notable contributions to learning theory and was one of the first to study artificial intelligence. While still a Ph.D. student, he published ‘‘Rational expectations and the theory of price movements’’ in 1961. Robert Lucas built on Muth’s work and won a Nobel Prize in 1995. Muth is known as the father of rational expectation theory, which changed almost every area of economic research. Economist Ike Branon wrote, ‘‘While he (Muth) would have appre- 307 ciated the recognition of a Nobel Prize, Muth was a shy gentleman who would have been uncomfortable with the notoriety that comes with the prize. He was much more at home at the various pubs in downtown Bloomington, where he was not averse to holding his office hours’’. [http://www.cato.org/pub_display.php?pub_id=5362]. A.4. Herbert A. Simon (1916–2001) Herbert Simon earned a B.S. from the University of Chicago in 1936 and Ph.D. from the University of California at Berkeley in 1942. He then taught at the Illinois Institute of Technology and participated in the seminars of the Cowles Commission for Research in Economics at the University of Chicago along with Jacob Marschak and several future Nobel Laureates: Kenenth Arrow, Miton Friedman, Tjalling Koopmans, and Franco Modigliani. His serious participation in economic analysis came when he participated with Marschak in a study of the prospective economic effects of atomic energy. He moved to the Carnegie Institute of Technology in 1949 and worked there for the rest of his career. Simon was a quintessential renaissance man who made major contributions to a number of fields: applied mathematics, business and public administration, economics, information sciences, operations research, philosophy, political science, and psychology. He coined the terms satisficing and bounded rationality to explain human behavior and decision-making processes. 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