COMPETITION IN A FREE MARKET ENT 12 FREE-MARKET SOCIETY • Canadians live in a free-market society. • Free market – an economic system that permits profit, private property and competition 2 PROFIT • Profit is the reward a businessperson receives for risking time, energy, capital and reputation • Profits may be re-invested, used to pay off debt, used to pay taxes, etc. 3 PRIVATE PROPERTY • A free-market society allows Canadians to hold private property—people can buy things and keep them, sell them, or give them away. 4 COMPETITION • • Having a free market means that competition is allowed and encouraged. There are 4 major market structures: 1. 2. 3. 4. Perfect competition Monopolistic competition Oligopoly Monopoly 5 PERFECT COMPETITION • A market characterized by a large number of small companies, none of whom have an opportunity for market control. • It requires government legislation to restrict growth in order to prevent market dominance by any of the competitors. 6 MONOPOLISTIC COMPETITION • A market consisting of a large number of companies, each having an opportunity for a degree of market control. OLIGOPOLY • A market with a small number of large companies, each with a substantial amount of market control. 7 MONOPOLY • A market in which a single company has complete market control. • The Canadian government regulates monopolies. 8 BENEFITS OF COMPETITION • Encourages creation of new businesses • Wide selection of goods and services offered to consumers • Increase in level of service offered by service businesses • Better products at better prices • New technology that improves our standard of living 9 DIRECT COMPETITION • Direct competition – when companies with products that are very similar are competing for the same market – ie. A movie theatre with stadium seating vs. the downtown movie theatre that makes great popcorn 10 INDIRECT COMPETITION • Indirect competition – when companies with products that are not similar are in competition for a consumer’s discretionary income – ie. You have $20—do you spend it on pizza or a new DVD? OR 11 COMPETITIVE ADVANTAGES • Businesses look for advantages over their competition—some are temporary (development of a flavour of soft drink that is “copied” by a competitor) or sustainable or long term. 12 SUSTAINABLE COMPETITIVE ADVANTAGES • Methods by which a business holds on to its customers in spite of the competition by: Developing a unique selling proposition Lowering production costs Serving a niche market Creating customer loyalty 13 UNIQUE SELLING PROPOSITION • Why would a target customer buy from me instead of from my competitor? “I advertise more.” “I make that product in green.” “I deliver.” “This is a patented design.” 14 LOWERING PRODUCTION COSTS • Using cost-efficient, high-tech systems to reduce costs • Building a plant in a country with lower taxes or labour expenses 15 SERVING A NICHE MARKET • Providing a product or service for a small market and keeping competitors out of that market – ie. Software packages for specific needs 16 CREATING CUSTOMER LOYALTY • The customer develops a strong relationship with the product or retailer and will not consider another unless the retailer makes a big mistake. 17 NON-SUSTAINABLE COMPETITIVE ADVANTAGES • Those which can be used by competitors to shift sales in their direction. They include: Promotion Placement Quality Benefits of use Price Design features 18 PROMOTION • Achieving top-of-the-mind awareness for a brand (ie. “Roll up the rim to win” by Tim Hortons) PLACEMENT • To compete, a product must have a placement in the market—it must be there. – ie. Seaman’s beverages (PEI) in Vancouver – ie. Bottled water at a fitness centre 19 QUALITY • Businesses try to make their products stronger, faster, lighter, easier to open, add features to improve the product, etc. BENEFITS OF USE • The value is not in the product itself so much as in what that product will do for the person who buys it. 20 PRICE • All features being equal, price is only a competitive advantage if its product or service is less expensive than the competitor’s. DESIGN FEATURES • Consumers will buy one product rather than another because they like the style, the way it looks, or the way the product makes the consumer look. • Package design also competes for 21 customer’s attention.
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