OptiMine helps an industry leader Maximize lead volume while controlling cost per lead Ap pl i c at i on Sto ry: : De bt consolidation and c r e d i t counseling Copyright © 2013 OptiMine Software, Inc. [email protected] • www.optimine.com Company leads while not exceeding a maximum cost per lead Debt consolidation and credit counseling services (CPL). It’s a difficult balance to achieve, and the team was hoping OptiMine could drive more leads while Goal staying within the CPL. Over the course of an eight- Maximize leads while not exceeding a maximum cost week trial, OptiMine not only achieved, but exceeded, per lead the goal. Background On the two metrics that matter most to this customer, Debt consolidation is a wildly competitive market, and OptiMine excelled: many of the people looking for these services begin by doing an online search. This makes paid search 14% increase in leads a critical component of any marketing strategy, as it is for this leading provider of debt consolidation and credit counseling services. With more than 20 years in the business, this services provider is one of the 37% reduction in CPL better-known and more credible in a market that is starting to get very crowded. This early adopter of paid search was well aware that increased competition was a primary driver of the increased cost per lead it was experiencing. Until this point, this debt consolidation provider had relied on an inside team to manually manage all Increased leads by 14 percent while reducing CPL areas of paid search. Management knew it needed by 37 percent. help to get back on top of its paid-search campaigns and realized the place to begin was keyword bidding, given its impact on overall performance. Because its focus was bidding, the management team from this debt consolidation leader wasn’t interested in looking at bundled solutions that managed everything. Its goal was to find a solution as focused 15% increase in orders 19% decrease in cost as it was — the best solution for its specific need — and it found just that in OptiMine. Results This debt consolidation provider entered into a trial program with OptiMine to assess how well it would These significant improvements led to a 15 percent perform against a known baseline. The internal team increase in orders and a 19 percent decrease in cost. managed its paid-search campaigns to maximize Copyright © 2013 OptiMine Software, Inc. Application Story: Debt Consolidation Why OptiMine Succeeded This customer used OptiMine to realize success in several metrics. Increased leads and decreased CPL came about because OptiMine identified and focused on the keywords that were the main lead generators. By bidding them up, the keywords drove more impressions, leads and, ultimately, more orders. Conversely, by bidding down low-performing keywords, OptiMine reduced the costs associated with them. The outcome was significant improvements in leads, orders, costs and CPL. OptiMine succeeded thanks to its unique-in-theindustry approach: predictive, multivariate modeling at the individual keyword level, a method OptiMine can apply to keywords receiving as few as 10 conversions per year. Every day, OptiMine looked at every keyword, individually, and chose one of six modeling techniques — multivariate being the core — best suited to that particular keyword to determine and place the optimal bid for tomorrow. Each individual keyword was bid daily in service to this customer’s overarching goal of maximizing leads while not exceeding a maximum cost per lead. With the ability to treat each keyword individually with multivariate analysis, this debt management company is using OptiMine to separate itself from the competition and generate new business at costs closer to what they were before the market became crowded. Learn More To learn how OptiMine Paid Search Bid Optimization can help you meet your online advertising goals, contact us at www.OptiMine.com or [email protected]. Copyright © 2013 OptiMine Software, Inc. Application Story: Debt Consolidation
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