hiring to win
Assessment Questions
Crew
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Form Code A
Hiring to Win
Hiring Winning Crew
Instructions This assessment contains three types of questions.
•
The first type of question asks about your experiences at work.
•
The second type of question describes work situations and possible actions you could
take.
•
The last type of question asks about your work preferences.
Choose the most accurate answer for each question. Please mark all your answers on the
answer sheet. If you change your mind about an answer, completely erase your answer.
Check to be sure you answer all questions and DO NOT mark in this booklet.
This assessment contains 35 questions. Most people complete the assessment in 15
minutes. However, you will have up to 45 minutes to complete this assessment.
1
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Example Questions
Example A
In the past year, how often have you been late
completing work?
Answer Sheet Sample
1
2
3
4
1
2
never
once
3
4
5
two or three times
four or five times
six or more times
5
The example shows that the individual answering was late once completing work in the
past year (option “2”).
Example B
Here is another type of question. For each of these types of questions, indicate the action
you would be Most likely to take. Base your answers only on the information presented in
the situation.
You are busy working. One of your coworkers
approaches you and asks for your help for a
moment.
1
Help the coworker when I
am able.
2
What would you be MOST likely to do?
3
Stop what I am doing and
help.
Tell the coworker that I
can’t help.
Arrange a time when I can
help the coworker.
4
5
Answer Sheet Sample
1
2
3
4
5
Pretend that I did not hear
the request.
The example shows that the individual answering would be MOST likely to do “3.”
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1
2
How long have you worked in your current or
most recent full-time job?
Suppose we contacted your most recent
supervisors (or teachers). How would they
describe your dependability?
1
2
Less than six months
Six months to one year
3
4
5
One to two years
More than two years
I have never held a full-time job.
1
Much better than my coworkers
(or classmates)
2
Somewhat better than my
coworkers (or classmates)
About the same as my coworkers
(or classmates)
Worse than my coworkers (or
classmates)
3
4
3
4
5
6
7
5
Much worse than my coworkers
(or classmates)
1
2
3
Never
1 or 2 times
3 to 5 times
4
5
6 or more times
I have not worked (or had a class)
in the past year.
1
2
Always
Frequently
3
4
5
Occasionally
Seldom
Never
1
2
3
Outstanding
Above average
Average
4
5
Somewhat below average
I have not been employed or
evaluated
Suppose we contacted your most recent
supervisors (or teachers). How would they
most likely describe the speed with which you
complete your assignments?
1
2
Much faster than others
Somewhat faster than others
3
4
5
About the same as others
Slower than others
I don’t know
Compared to your peers, how often do you
lead others?
1
2
Much less often
Somewhat less often
3
4
5
About the same
Somewhat more often
Much more often
In the past year, how many times were you late
for work (or class)?
How often do people come to you for advice or
suggestions?
How were you evaluated by your supervisor in
your current or most recent job?
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8
9
10
11
12
13
14
1
2
I got mostly A's
I got mostly B's
3
4
5
I got mostly C's
I got mostly D's and F's
My school did not give grades
1
2
Very easy
Easy
3
4
5
Difficult
Very difficult
I don't know
1
2
Never
Rarely
3
4
5
Sometimes
Frequently
Almost always
Suppose we contacted your most recent
supervisors (or teachers). What would they
say about how often you stretch the rules at
work (or in school) to get things done?
1
2
It never happens
It rarely happens
3
4
5
It happens occasionally
It happens frequently
I don’t know
In school, how many of your teachers didn’t
like you or gave you a difficult time?
1
2
Most
About half
3
4
5
Some
Very few
None
1
Immediately get them involved in
team activities
2
3
Ask them to take a leadership role
Talk with them about the team's
needs
4
5
Ask them to socialize with the
team outside of work
I have never been in this situation
1
2
Well above average
Above average
3
4
5
Average
Below average
Well below average
How would you describe your grades in high
school?
If you do not get this job, how easy will it be
for you to get another one?
How often do other people come to you with
their problems?
How do you respond to a new team member?
How would others rate your ability to handle
last minute changes?
4
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15
While you are working, you overhear a pair of
coworkers on break. The two are talking about
another team member because she works too
slowly. What would you be MOST likely to do?
1
Tell the coworkers not to complain
about another team member.
2
Suggest that the coworkers
directly talk with the person who
works too slowly.
3
Keep working on my own tasks
and say nothing to the coworkers.
Suggest that the coworkers talk
about their concerns with the
supervisor.
Tell the team member that others
are talking about her and she
should work faster.
4
5
16
17
How often did you complete extra credit
assignments when they were offered in
school?
How do you typically handle stress on the job
(or in school)?
1
2
3
Whenever offered
About 75% of the time
About 50% of the time
4
5
About 25% of the time
Never
1
I speed up to handle the extra
work.
I work more slowly, but
concentrate harder.
I rely on others more when I'm
under stress.
2
3
4
5
18
While you are on break, a customer spills a
large drink in a busy area of the restaurant.
Cleaning the floors is the job of another team
member, but he is taking a customer’s order.
What would you do?
Stress does not influence how I
approach my work.
I don't know.
1
Tell the other team member about
the spilled drink
2
Talk to the team member and
agree on a plan to clean up the
spill
3
Clean up the spill as quickly as
possible
Warn customers about the spill
until the team member has a
chance to clean it up
Ask the manager who should
clean up the spill
4
5
5
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19
During the middle of a shift, you notice that
your coworker, Jim, looks really upset. What
action would you take?
1
Ask Jim if there is anything you
can do to help.
2
Leave Jim alone and give him
time to cool off.
Ask Jim if he's having family
problems.
Volunteer to work during your
break so Jim can have extra time
to cool off
Let your supervisor know that Jim
might not be ok.
3
4
5
20
A customer asks you a question and you are
not sure of the answer. You feel the customer
expects you to know the answer. What would
you be MOST likely to do?
1
1
See if you can get them to answer
their own question by talking it
through with them.
Explain that I do not have the
information to answer their
question but that I will get back to
them shortly with the answer.
Make up an answer to satisfy
them now and plan to correct it
later if needed.
Deflect the question and focus
their attention on a different issue.
Bring someone into the
conversation who can answer
their question.
None
2
3
4
One
Two
Three
5
1
Four or more
Superior
2
3
4
Above average
Average
Below average
5
1
Well below average
Never
2
3
4
One
Two
Three
5
1
Four or more times
Strongly Agree
2
3
4
Agree
Neither Agree nor Disagree
Disagree
5
Strongly Disagree
2
3
4
5
21
22
23
24
In high school, how many classes did you fail?
Suppose we contacted your most recent
supervisors (or teachers). They would be
most likely to describe your skills at meeting
deadlines under pressure as:
In school, how frequently per year did you
request an extension on a due date from a
teacher?
I consistently focus a high level of energy on
my work.
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25
26
27
28
29
30
31
32
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
If asked, my most recent managers (or
teachers) would say that I can work longer and
harder than most of my coworkers (or
classmates).
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
I often lose my patience with others.
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
I dislike having several things to do on the
same day.
People say I am a very reliable person.
People say I am the best worker they have ever
seen.
People say I can be counted on to do whatever
it takes to get the job done.
I always pay attention to every detail.
I am sometimes unkind to others.
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34
35
People say I always do things correctly and
accurately.
I am always on time.
I would prefer a job in which . . .
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
1
2
Strongly Agree
Agree
3
4
5
Neither Agree nor Disagree
Disagree
Strongly Disagree
1
2
The work is interesting
I am helping people
END OF TEST
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