1 Wednesday July 18, 2012 1 • State Participation • Credit Union Agreement Status • Program Updates – – – – • • • • 2 Enhanced GM Program Sprint Business, Employee and Member Programs Dell Back-to-School Program TurboTax “Coming Soon” GSTV Overview Online Ad Campaign Update Tracking Report Reminder 2012 LSC Communication Schedule Percent of IIA Participating Credit Unions 3 Michigan GM PTD Sales as a Percent of Participating Membership 4.34% 92% Arkansas Delaware 73% Vermont 2.65% Nebraska 72% Louisiana 1.71% Idaho 68% Alaska 1.67% Hawaii 66% Texas 1.39% Percent of Sprint Participating Credit Unions Added Year to Credit Unions Date 2012 4 Michigan 73% Louisiana 24 Hawaii 59% Ohio 19 Florida 51% Kentucky 14 Delaware 46% Illinois 13 Arizona 44% Florida 9 • Over 3,700 supporting credit unions • Nearly one half million members have saved over $360M and generated over $5.3B in new auto loans Credithave Unions • Over 1.3M members saved over $205M with Sprint Program Support Continues to Grow! Q1 2012 Growth 12/11 6/12 Increase Auto 2,617 2,651 34 Sprint 1,560 1,705 145 Member Rewards 2,547 2,608 61 TurboTax (2011 TY) 955 1,060 105 What This Means for Credit Unions Total Auto Sales # $ ($28K/auto) CU Loans #, $ ($25K/Loan) Member Savings ($750/auto) 489,334 $13,701,352,000 267,077 $6,676,925,000 $367,000,500 Check on the status of your credit unions with the League Reports at: http://www.lovemycreditunion.org/Additional_Invest_In_America_Reports_for_Leagues_272.html 5 • • • Credit Union Monroe County Community CU Florida Credit Union 1st Advantage Federal Credit Union Operating Engineers Local Union #3 FCU City County Credit Union San Diego Metropolitan Credit Union The Tennessee Credit Union Afena Federal Credit Union Lafayette Federal Credit Union 66 Federal Credit Union 271 enrolled credit unions covering 5.9M members Banner Impressions measure Performance Lafayette, Monroe and Afena executed above the fold placement on Home Page and Loan Page 61% of enrolled CUs not promoting (doesn’t include July enrollments) Members 32419 49486 56633 76640 45831 15825 23706 7337 13902 57355 State MI FL VA CA FL CA TN IN MD OK Impressions 3845113 621019 562598 529126 398650 333450 317326 188263 182184 163016 GM Premium Top 10 States 60 50 Promoting Number of CUs 40 Impressions 93 No Impressions 152 20 Grand Total 245 10 30 CUs 0 MI 6 TX PA NY TN LA CA NE IL CT FL 7 • All credit union members remain eligible for Preferred Pricing – No enrollment deadline • All signed up credit unions automatically enrolled at the Standard Level – Approx 2,200 • League marketing materials updated in Partner Center • Escalations of concerns need to be directed to your NBCs or [email protected] 8 Credit Unions need to enroll now at the Premium Level! • GM Employee Pricing for eligible credit union employees that own a non-GM make vehicle • Free custom marketing materials, including statement inserts and custom size banners, are available to help your credit union optimize program results and increase auto loans • Subvented-rate loans are not compatible with the Credit Union Member Discount from GM, driving loans back to the credit union 9 Action Requested Leagues should utilize new materials to enroll or upgrade their CUs http://www.lovemycreditunion.org/GM-Program-League-Resources-794.html 10 11 12 13 To support member business services, Sprint has dedicated 90 stores Business 360 Consultation Centers. These locations continue to work with consumers and have the additional benefit of a business focus. At these locations, each person has been trained to understand the needs of small businesses and the unique solutions Sprint has to offer them. Whether it is mobile data, application development, field service management or machine to machine communication, these locations are well prepared to work with CUs and small business members to solve mobility needs. A letter was sent on June 25th to approximately 1,600 CU locations that fell within a 5 mile radius of these 90 Business 360 Consultation Centers along with a brochure outlining Sprints’ Small Business Solutions. These brochures are being offered to specific credit unions FREE of charge for distribution to business members (mailing, lobby, special events, etc…). To order, all the CU needs to do is email the quantity they would like and a shipping address to: [email protected]. 14 Current Sprint Credit Union Business Members referring other businesses will earn a prepaid Visa Debit Card valued up to $750! This promotion includes all the other discounts and benefits of the Business Member program. Leagues are included in this promotion. When: What: Runs now through December 31, 2012 Current Sprint Credit Union Business Members referring other businesses will earn a prepaid Visa Debit Card valued up to $750! • Minimum 5 new Sprint line activations for $250 • Maximum of 75 new Sprint lines for $750 Details at: http://www.lovemycreditunion.org/Sprint-Business-Referral-Program-809.html 15 Sprint is offering the following promotions to credit unions and their members in addition to the 10% Credit Union Member Discount and waived activation fee* Employee/Member Referral Promotion CU members & CU employees on Sprint can refer other credit union members & employees to Sprint and each earn a $50 Visa Prepaid Card Port-in (Switch To Sprint) Promotion Credit Union members who transfer from another provider earn a $50 service credit per line when they transfer their number to Sprint *Verification 16 of CU membership is required. For the first time Sprint has developed a dedicated referral program for credit unions and their members. This promotion is available over 1.1 million participating employees and members. Referring employees & members must be current Sprint customers with a credit union discount. This referral promotion is stackable with the Port-In Promotion. When: Runs now through December 31, 2012 What: Refer credit union members or credit union coworkers to Sprint and if they sign up, both will receive a $50 Visa Prepaid Card. Earn up to $250 when five new accounts are referred. (Maximum: five accounts) How: Current Sprint customers with a credit union discount can start referring today using: www.sprint.com/promo/iL1951RR For promotion details visit: www.LoveMyCreditUnion.org/Sprint 17 This marks the return of our very successful 2011 promotion and is stackable with the Employee/Member Referral Promotion. When: Runs now through December 31, 2012 What: For a limited time, credit union members who Switch To Sprint from a competitive provider receive a $50 service credit for each newly activated line of service. How: Visit www.LoveMyCreditUnion.org/Sprint for details on the 10% discount* on select monthly services plans & waived activation fee. Upon activation: members visit www.sprint.com/promo/iL29171PC within 72 hours of port-in activation to request your service credit * Application of discount requires 2-year contract extension on existing plans. Verification of membership is required at time of activation/upgrade Discount not available on secondary lines for Family and Business Share plans. iPhone is eligible for this promotion. 18 • Certified letters were sent to the 33 remaining CUs that had not completed an addendum. Each league was given a copy of the letter(s) that went to their respective CUs. The letter stated: – That the CUs needed to respond by May 25, 2012 and – That non-responding CUs would be removed from the Sprint program • Of the 33 CUs – 18 responded/13 did not respond – 2 asked to be removed from the program • What does this mean to CUs and leagues (for those CUs that did not respond or withdrew) – CUs marketing incentive will not be distributed in the next Contract Year (2012-2013), respectively impacting the league’s year-end incentive 19 • Deep discounts available through September 30th – 12-15 PC packages for students – Lowest price plus $200 gift card or Xbox 360 – Additional discounts from Dell Advantage • Students, parents of students, teachers, faculty and school employees are all eligible • Need your help to build awareness about the program and generate credit union marketing support (e-mail messages, newsletters, add to Member Discounts web pages) • Marketing collateral available in the Partner Center Encourage Your CUs to Get Started Now: 90% of Back-toSchool Purchases Occur Before Sept 1! 20 Credit Unions + TurboTax = A Winning Combination Credit Union Members Won a Total of $19,000 with the TurboTax “This Way To $15K” Sweepstakes Based on the success of last season’s “This Way To $15K” Sweepstakes, Intuit and CU Solutions Group will be offering a TurboTax Sweepstakes again for tax year 2012. Participation details coming soon! Sweepstakes Promoter Performance Credit unions participating at the Promoter level outperformed those that did not participate in the sweepstakes in both web visits and member usage. Prize Amount Credit Union with Winning Member Grand Prize $15,000 Northeast Credit Union 120 First Prize $500 Pentagon Federal Credit Union 100 First Prize $500 Aloha Federal Credit Union Promoters First Prize $500 One Nevada Credit Union Non-Promoters First Prize $500 General Mills Federal Credit Union 40 First Prize $500 Texans Credit Union 20 First Prize $500 Reliant Community Federal Credit Union 0 First Prize $500 Resource One Credit Union First Prize $500 Credit Union of Texas TY11 CUSG Results* 140 80 60 Visits YOY Index 21 TurboTax “This Way To $15K” Sweepstakes Nine of the eleven prizes were awarded to members of credit unions participating in the IIA program including the $15K Grand Prize. Units YOY Index Credit Union Solutions Group (CUSG) has partnered with Gas Station TV (GSTV) to promote Invest in America rewards nationally. More importantly for you, CUSG has negotiated special pricing on behalf of the credit union community, where individual credit unions can market locally on GSTV at significant discounted rates. GSTV can build a media program with the capability to target down to the station level allows credit unions to direct viewers to the closest branch to take action For more information and webinar dates, please visit: http://www.cusolutionsgroup.com/Gas-Station-TV-Overview-1056.html Consumer Business • A report to track league marketing and sales activities for IIA programs – Sprint sales & marketing activity – IIA sales & marketing activity • Updated by Leagues Quarterly • Available through NBC’s and on the Partner Center in the LSC Resource Center Actions Requested • Submit quarterly updates by the 15th of the month following the end of the quarter using the revised form • Updates to be completed on revised Excel Document • Updates to be sent to [email protected] 25 • League Conference Calls will be held the 1st month of each quarter on Wednesday’s at 3pm EST* – October 17, 2012 • Access Information – Toll free: +1 (866) 816-1627 – Conference ID: 1177265367 *Attendance required for Leagues Endorsing or Partnering with Big Ticket and Endorsing Member Rewards 26
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