GTA National Due Diligence Checklist Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc THE DIRECTOR INDUCTION AND DUE DILIGENCE KIT FOREWORD In late 1998 Group Training Australia commenced a corporate governance development programme for member companies. Corporate governance workshops were held throughout the country. The Director Induction and Due Diligence Kit is a continuation of this programme. The kit is available on GTA’s website for use by member companies, along with a number of corporate governance updates that will appear throughout 2000 and 2001. GTA sees the Director Induction and Due Diligence Kit as an evolving tool for use by member boards. Your experience in implementing it and the feedback received will help to keep it up-to-date and practical. It is quite detailed and comprehensive. GTA does not apologise for this. The role of company director has become more onerous in recent years while at the same time the demands placed on companies by key stakeholders to perform to the highest standards has also increased. Group Training companies are not immune from these pressures. Boards of directors are at the forefront of company accountability and it is thus imperative that the board and individual directors can demonstrate excellence in the task of governing. Recruiting the right people and providing them with a comprehensive induction is the starting place for achieving such a standard. INTRODUCTION TO THE DIRECTOR INDUCTION PROCESS Whereas most boards expect their CEO to ensure that all new staff members joining the Group Training Company undergo a thorough induction into the company, it is less common for the board to apply the same expectations and processes to new directors joining the board. The Director Induction and Due Diligence Kit addresses this gap. The purpose of the induction process Directors of companies, whether not-for-profit or corporate, carry considerable responsibility and liability. It is important therefore that every director, new or longstanding, has a clear picture of the operating position of the company. This is especially so for incoming directors who should firstly be given the opportunity to determine whether or not they are willing to join the board and thus accept its ongoing commitments and liabilities. Once agreement is reached to join the board the new director needs to be inducted into the board’s processes and procedures so that, from the outset, he/she can make a sound contribution. Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc The Director Induction and Due Diligence process in this kit has four components: 1. A Due Diligence Checklist to be completed by the Group Training company and forwarded to the prospective director. 2. A meeting between the new director and the Chairperson of the board. 3. A meeting between the new director and the CEO. 4. A short induction session with the full board at the first board meeting attended by the new director/s. 1. The Due Diligence Checklist What is Due Diligence? Due diligence is the process by which an individual or a company gathers vital business information about another company or organisation they intend to purchase, merge with, or join, e.g. as a director. Shouldn’t an intending director design his/her own due diligence questions? Yes, it might reasonably be expected that an intending director should design his/her own due diligence questions and put these before the board prior to accepting an invitation to become a director. However the reality is that most directors intending to join a not-for-profit board will not know the wide range of questions needing to be asked, neither will they have access to a standard due diligence checklist. The Due Diligence Checklist assists both the new director and the board to be clear about the main issues directors should be concerned about when newly joining a board. Is it unusual for the board to lead this process? Yes, it probably is, but one way or another, the board will be required to inform an intending director about the governance practices and systems of the board. We suggest that the board take the initiative and assist the intending director/s to be absolutely clear about what they are taking on. After all, new and longstanding directors all share the same responsibilities and liabilities, and it is important that everyone on the board understands what they are, or will be accountable for. Should the board complete the Checklist only if it can show a perfect score? Absolutely not. The Checklist is not for the board’s purposes (although it may well serve these as well) but rather is a means for providing the incoming director/s with information necessary to make an informed decision. We urge that you be scrupulously honest when you complete the Due Diligence Checklist. There is little to be gained and much to be lost by painting a less than accurate picture of the board. The questions in the Due Diligence Checklist are standard due diligence questions, the answers to which should reasonably allow any intending director to determine whether or not he/she is willing to take on the responsibilities of directorship in your company. 2. The meetings with the Chairperson and CEO Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc These sessions are designed to allow the new director/s the opportunity to meet with these two key organisation members and to become familiar with governance and management processes prior to attending their first board meeting. The suggested processes and the issues outlined for these two meetings provide a framework for this portion of the induction process. 3. The induction session at the board meeting The session should not necessarily require more than an hour to complete and is a rounding-off of the overall induction process. We have made a number of suggestions about what might take place at this session. Boards should not take shortcuts in this process. We strongly urge that boards do not attempt to shortcut this process. Each section deals with a different set of issues, all essential for the successful induction of new director/s. Both the new director/s and the board will benefit enormously from undertaking in full the recommended process, providing benchmarks for personal and group performance. Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc THE DUE DILIGENCE CHECKLIST Questions 1 – 65 should be filled in by the board, preferably the Chairperson. Prior to this form being sent to the intending director all board members should agree with the assessment. The intending director should complete Questions 66 – 72. Structural 1. The organisation is incorporated as: An incorporated association A company limited by guarantee Other, please specify 2. The Constitution/Articles were last reviewed: In the last year 1 – 5 years ago 6 – 10 years ago More than 10 years ago 3. Composition of board: Name of director Special governance contribution, e.g. Chairperson, Treasurer, financial skills etc where relevant Length of time on the board (continous) 4. There is a Director Retirement/Term in Office policy. Yes No 5. The maximum term in office a director can hold is 2 years from this current election Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc 6. The board has a set of Governance Policies that make clear the board’s and individual director’s roles and responsibilities; specifically: Policy Yes No 7. There is a clearly defined CEO Instrument of Delegation or policy that makes clear the nature and extent of the board’s delegation to the CEO. Yes No 8. There is adequate directors’ liability insurance. Yes No Size of cover $ 9. Have there been any legal claims against the company in the last three years or are there any outstanding or pending claims that may result in board liability? No Yes – Type of claim and outcome/impending claim 10. The CEO is a voting board member. Yes No Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc 11. Do any board members provide services to the company? Yes No Who? What services? 12. There is a procedure for removing directors for non-performance or any other reason? Yes No 13. Directors are paid. Yes No If so, how much? __________ How often? __________ On what basis? meeting by meeting annual payment 14. The board has the following committees: Audit Committee CEO Remuneration and Performance Committee Other – please specify 15. New directors are provided with a formal induction to the board and to the organisation. Yes No 16. There is a Directors’ Resource book/manual containing documentation appropriate to the role. Yes No 17. The board has a written code of ethical practice and monitors its own and its members’ actions against this at least annually. Yes No Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc Financial 18. The company’s cash position over the previous 13 months has generally been: Very sound and predictable Generally sound but not always predictable Not very sound but predictable Not very sound and unpredictable Very unsound Threatening to our financial viability 19. The CEO regularly presents cash flow analysis and forecasts to the board. Yes No 20. The company is confident, based on regularly reviewed financial data, that it can meet all of its debts and liabilities, including contingent liabilities, as they fall due, within the coming 12 months. Yes No 21. Long-term borrowings, e.g. mortgages over buildings, are adequately secured? Yes No Not Applicable 22. The board has an Audit Committee. Yes No (If ‘No’, go on to number 25) Its members are: (Names) Do they have strong financial skills – Yes/No 23. The Audit Committee meets and carries out its duties: Once a year Twice a year Three times or more a year 24. During the last two years, the Audit Committee has expressed concern to the board about financial matters, e.g. state of finances management: Never Once or twice Many times 25. The company’s external auditor is 26. Do they provide other general consulting services to the company? Yes No 27. Length of this relationship 28. The company has an independent external financial advisor. Yes No Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc 29. The company has an internal audit programme. Yes No 30. The CEO has clearly stated financial delegation and limitations documented in a policy or in some special document. Yes No 31. The board is satisfied that it has sound financial systems. Yes No 32. There are board-developed financial policies in key areas such as Remuneration and Benefits, Financial Management, Protection of Assets, Financial Reporting. Yes No 33. These policies are reviewed by the board: Annually Once every two years Less frequently than every two years Never 34. The CEO’s financial reporting to the board is: Comprehensive and typically meets all the board’s requirements Could be improved Unsatisfactory at this stage 35. Typical financial reports to the board include: (tick more than one if appropriate) Balance sheet and P & L account to date Comparisons with previous year’s accounts and reports Financial ratio reports against board determined benchmarks Trend charts Narrative/written interpretation as appropriate A budget report to date 36. The company’s banker is Westpac 37. The company has reserves that are secured. Yes No 38. The board has an Investments Policy, e.g. with level of risk stated. Yes No 39. The board has an overdraft arrangement with the bank. Yes No 40. The overdraft is used: Rarely Occasionally Regularly N/A Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc 41. The company’s cheques are signed by: The CEO and National Project Manager The CEO and one or more designated directors Only designated directors 42. The following have authority to purchase major capital items: The CEO but only within budgeted parameters The CEO at his/her discretion The CEO only with approval of the board The board 43. Day-to-day financial management is carried out by: The CEO A dedicated financial manager An external (outsourced) agent 44. Financial reports for the last five years are available. Yes No Assets 45. The board has a Protection of Assets Policy . Yes No 46. It was last reviewed: Within the last year Within the last 2 years More than 2 years ago 47. What are the main asset categories and what are their asset values. Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc Board Meetings 48. Board meetings are held: Monthly Bi-monthly Four times a year Less than four times a year 49. A typical board meeting lasts for: 1 hour or less 1 – 2 hours 2 – 3 hours More than 3 hours More than 5 hours 50. What other expectations will there be of me as a director, e.g. committee membership: 51. The focus of board meetings is on: (tick more than one if relevant) Financial monitoring and CEO reporting Operational decision-making A mix of monitoring (compliance and strategic) and strategic discussions Policy making and review Discussing operational matters/concerns with the CEO and giving approval for action 52. The average attendance by directors at board meetings is: Always 100% Most directors attend most meetings There are always a few absent Some directors are regular non-attenders 53. The agenda is developed by: The board as a whole The CEO The chair of the corporate governance committee The Chairperson 54. Board papers, including all relevant papers and reports, are sent to directors at least a week in advance of board meetings: Always Mostly Only sometimes Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc Strategic Plan 55. The company has a strategic plan/corporate plan. Yes No 56. If ‘Yes’, it was last reviewed: Within the last year Within the last two years More than two years ago 57. The status of achievement of the strategic goals in the plan is: Most goals are mostly achieved Some are achieved, a few not yet achieved The plan is too new for any assessment of achievements We have struggled to achieve our goals 58. The CEO reports on the achievement of the strategic goals: At every board meeting At least twice a year Annually Less regularly 59. The board holds an annual strategic retreat: Yes No Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc CEO/Personnel 60. The qualifications and experience of the CEO are: 61. He/she has been in the role: (length of time) 62. The board carries out a structured appraisal of the CEO’s performance. Yes No 63. If so, this takes place: Once a year Twice a year More than twice a year 64. Who does this? The board has the following governance-level personnel operational policies: (tick all that apply) Appointment/recruitment procedures and criteria for senior staff Occupational Health and Safety Internal grievance processes Senior staff succession planning Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc Personal Commitment (To be completed by the intending director) 65. I am satisfied that I have all the information I need before accepting/declining directorship of this board. Yes No 66. I am fully aware of my potential legal liabilities as a director. Yes No 67. I believe that I will be able to work constructively with this board and this company. Yes No 68. I am satisfied that the company has a sound reputation in the community. Yes No 69. I am satisfied with the abilities of the Chairperson. Yes No 70. I am sure that I have time to make the level of commitment required to be an effective director on this board . Yes No 71. I will accept the invitation to join the board. Yes No Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc GTA National New Director Induction Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc INDUCTING NEW DIRECTORS ONTO THE BOARD The intending director/s, having read through the Due Diligence form, will by now have made a decision as to whether or not they want to proceed with the invitation to join the board. They are now ready to be formally inducted onto the board. The next steps involve the following three components: (a) (b) (c) A meeting with the Chairperson A meeting with the CEO A formal session at the first board meeting after joining. As preparation for the induction process the new director/s should have the following: A copy of the board’s resource handbook including: Governance policies, Articles/Constitution and other relevant legal/governance documentation Current and recent meeting papers An organisational chart Contact details for other board members and key staff A glossary of key terms, definitions and acronyms The current year’s meeting schedule and the annual agenda. New directors should be asked to familiarise themselves with these documents prior to the meetings with the Chairperson and the CEO and attendance at their first board meeting. THE DUE DILIGENCE CHECKLIST As was mentioned earlier, the Due Diligence Checklist offers new directors the opportunity to ‘check out’ GTA National Ltd so that acceptance of directorship is accompanied by the full knowledge of what is being taken on. Given that new directors accept a share of the legal liability for the company and its operations, it is essential that they understand the workings of the company. For the company, the Due Diligence Checklist might serve as a board review, the completion of which might cause the board to ask serious questions about its processes and current situation. Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc We suggest that while all board members should have a copy of the Checklist, it should be completed by one person, preferably the Chairperson. We recommend that prior to the completed Checklist being given to the prospective director/s, it should be made available to all directors so that everyone can see the Chairperson’s assessment of the company’s position. We strongly recommend that this step should not be left out. Not only should all directors have the opportunity to verify the accuracy of the Chairperson’s assessment, also it could bring to the notice of all directors certain shortfalls in board processes, should these exist, of which directors are unaware. The checklist will benefit both the board and intending directors and to this end we urge that it be completed and given to intending directors, no matter how many issues it may raise. Intending directors should be told of the Checklist and advised that they should not accept the invitation to join the board until the Checklist has been received. Their attention should be drawn to the final section that addresses the director’s readiness and preparedness to accept the role and responsibilities that accompany directorship. Once the Checklist has been read and analysed, the intending director might advise the board of his/her willingness to accept the invitation to join, or may decline. Assuming that they decide to join and assuming board confirmation, the next two steps, a meeting with the Chairperson and a meeting with the CEO, can go ahead. THE MEETING WITH THE CHAIRPERSON The Chairperson should be ready to answer any questions the new director/s may have about the Due Diligence Checklist. The Chairperson should also be prepared to answer any questions about the various documents sent out, especially the relevance of the board’s policies. In addition, the Chairperson and the new director/s might discuss: 1. How decisions are reached by the board e.g. voting, consensus etc. 2. The culture of the board. 3. How meetings are structured and run. 4. The board’s role so there are no misplaced assumptions about the contribution and expectations around that role. 5. How the board implements the Conflict of Interests policy. The new director/s should have the opportunity to declare any conflicts or to ask questions about conflicts that other directors have and how these are managed. 6. If the board has governance policies, the new director should be made aware of how these work. 7. Possible special areas of special contribution that the new member may fill. 8. How the committees work and who is on them. Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc 9. The legal liabilities of directorship. 10. Major issues before the board at this time. 11. Sensitive issues that the new director should know about. 12. The board’s view of the CEO’s performance. 13. How the CEO is appraised and how performance expectations are set in the first place. 14. Director performance expectations, e.g. full preparation for each meeting, incidental questions to be put to the CEO or Chairperson prior to the meeting, regular attendance, full participation on all matters, take an occasional leadership role in facilitating strategic discussion among board members etc. THE MEETING WITH THE CEO This should be arranged at a mutually suitable time during the working day. At this meeting some or all of the following might occur: 1. The CEO might inform the new director of significant management issues, that, although not necessarily brought to the boardroom table for direction, are nonetheless significant in terms of achievement of strategic goals and are indicative of matters “for information” in the CEO’s report. 2. The new director might be introduced to senior staff, or in a smaller organisation, to all staff. 3. In addition to meeting key staff the CEO might arrange site visits to familiarise the director with the various facilities and work sites used by the organisation in its work. 4. The CEO might arrange for the director to meet with a small number or trainees or apprentices in order to gain an appreciation of the work done by the company and a general familiarisation with client issues and perspectives. 5. The CEO might arrange for the new director to meet with one or more host businesses to hear their requirements and issues. 6. The CEO might discuss operational initiatives designed to achieve the board’s strategic goals, informing the director of programmes and services the results of which will, at various times, be reported to the board. 7. The CEO might choose to provide the new director with his/her personal views on the working relationship between him/herself and the board. The CEO might make suggestions that, in his/her opinion, could enhance the working relationship or the effectiveness of the board. 8. The CEO might bring the director up-to-date with any or all issues that, in his/her opinion, the director should know about. Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc AT THE BOARD MEETING We recommend that the board should design into its annual agenda a formal new director induction session. This should take around one hour. Normally this would be scheduled in the first board meeting following the AGM at which the new directors were confirmed/appointed. At this meeting most or all of the following might take place: 1. Existing and new directors formally introduce themselves to each other, covering the following ground: A declaration of the special skills, experience or expertise that each brings to the role. What each director, existing and new, wants to achieve through membership of the board. This is a very important matter. Misplaced expectations can lead to disappointment and frustration if these are not cleared up early in the life of a new director. Personal hopes and expectations for the board in the coming year. 2. The induction discussion provides a good opportunity for the board to reflect briefly on key strategic issues. We suggest that about 30 minutes be set aside for a discussion around these. The CEO might be asked to prepare a short presentation traversing progress towards the achievement of the board’s strategic goals. Bearing in mind that CEO reporting and board monitoring of strategic goals should be an ongoing element of the board’s programme, this section should be more in the nature of a summary than an extensive review. 3. The new director/s should have the opportunity to ask the board any questions resulting from their meetings with the CEO and Chairperson and their reading of the documentation. Once the due diligence process has been completed, the governance documentation read and the meetings with the CEO and Chairperson and the board held, the new director/s should now be thoroughly inducted into the board, ready to make a considered and informed contribution. Private and Confidential – this document remains the property of GTA National Ltd D:\265330152.doc
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