3 - MARKET TYPES You must adhere to all state and federal laws and regulations for all of these types of businesses; see sheet “4 – Marketing Strategies & Regulations” for more details. Retail There are many different ways to sell your products directly to consumers. Some popular types in NH are: farm stands, farmers’ markets, CSA’s, and pick-your-own operations. The most attractive part of direct marketing is that you receive the full share of the consumer dollar and have more control over the price you receive for your products. But there are also other costs you will incur with direct marketing, such as the valuable use of your time. Farmers’ Markets • • • • • • • • Join local markets – NH has an abundance of town farmers’ markets Inventory what you sell at each market and adjust your products accordingly Evaluate demographics of the market goers and adjust your marketing accordingly Make sure you adhere to farmers’ market rules – each one is different You must enjoy interacting with your customers to be successful Markets require lots of time – harvesting, packaging, transporting, setting up, selling, etc. Minimal initial investment Ability to support your local community and educate about agriculture ¾¾ NHDAMF Farmers’ Market Directory http://agriculture.nh.gov/publications-forms/documents/farmers-market-directory.pdf ¾¾ NH Farmers’ Market Association http://www.nhfma.net/ ¾¾ The Art and Science of Farmers’ Market Displays http://articles.extension.org/pages/10986/the-art-and-science-of-farmers-market-display Farm Stands & On-Farm Sales • Self-serve stands, Open-air stand, Multi-department stands, Seasonal, Year-round, Pickyour-own, Agritourism, etc. • Many consumers learn of your location by word-of-mouth and just by driving by • Stands that are not self-serve require a staff, advertising, prepping and storage facilities, parking lots, and a lot of time • These operations will also require to implement more risk management strategies and have liability insurance • Stands are normally open for much more time in a day than a booth at a farmers’ market • Clean, attractive appearance, that is safe at your stand and/or farm • Privacy on your farm may be limited with this type of market • You (and your staff) must enjoy interacting with customers – “people person” • Supporting your local community, providing farm fresh products, and educating about ag NEW FARMER TOOLKIT FOR NEW HAMPSHIRE FARMERS by New Hampshire Farm Bureau Federation 7 ¾¾ Farm Stands 101 – Penn State Extension http://extension.psu.edu/business/farm/marketing/promoting-and-marketing-yourbusiness/farm-stands-101 ¾¾ Developing a Road-Side Market – Penn State Extension http://extension.psu.edu/business/ag-alternatives/marketing/developing-a-roadsidefarm-market ¾¾ Agritourism Planning for Farmers – NHDAMF http://agriculture.nh.gov/divisions/agricultural-development/experience.htm Community Supported Agriculture (CSA) • CSA operations vary with every farm • CSA customers pay for their “share” at the beginning of the season – in turn, you have money to buy seeds, fertilizer, etc. • Typically, the farm provides a weekly share of their products – the products will vary with what is in season • Customers can pick up their shares at the farm, central location, or be delivered • You know how many customers you will have for the season and can produce accordingly • Customers will be very interested in your production methods and your farm • Very seasonal operation for NH production ¾¾ Community Supported Agriculture (CSA) – Penn State Extension http://extension.psu.edu/business/ag-alternatives/marketing/community-supportedagriculture-csa ¾¾ CSA Toolkit – UConn Extension http://newfarms.extension.uconn.edu/wp-content/uploads/sites/848/2015/11/CSAGuide_FINAL_0929151.pdf Wholesale Markets Many options for a farm to wholesale their products, such as to: restaurants, groceries/supermarkets, cooperatives, schools, hospitals, other farmers, buyers/brokers, food hubs, auctions, etc. Some Wholesaling Elements: • Wholesaling typically involves bulk sales – you may have less control over the price you receive and probably won’t get the full value of the consumer dollar • Typically requires a lot of delivery & trucking • Often requires time spent on the phone with dealers or potential customers • Know the requirements of these different markets such as packaging, size & grading requirements; see sheet “4 - Marketing Strategies & Regulations.” • Required certifications in the wholesale market, such as GAP certification & following the rules of FSMA; see sheet “7 - Licenses, Registrations & Certifications.” • No need for farm stand, parking lot, and less advertising NEW FARMER TOOLKIT FOR NEW HAMPSHIRE FARMERS by New Hampshire Farm Bureau Federation 8 ¾¾ NHDAMF Agricultural Development publishes many directories/brochures that you can list your farm in for free, such as the Farm Stand Directory or the CSA Directory. http://agriculture.nh.gov/publications-forms/agricultural-development.htm ¾¾ To Market, To Market – Rutgers http://anniesproject.rutgers.edu/ap_2012winter_presentations_wk3/ap2012w_wk3_ to_market_rbrum.pdf ¾¾ The Legal Guide for Direct Farm Marketing – Drake Ag Law Center http://directmarketersforum.org/ ¾¾ Farm Answers – Marketing https://farmanswers.org/LibraryList/marketing NEW FARMER TOOLKIT FOR NEW HAMPSHIRE FARMERS by New Hampshire Farm Bureau Federation 9 4 - MARKETING STRATEGIES & REGULATIONS Marketing is the process that companies use to get consumers interested in the items they’re selling. Marketing Elements: • Product - quality, packaging, labeling, availability, development • Promotion & Advertising – signs, flyers, social media, word-of-mouth, radio, etc. • Branding – choose a brand and stick to it • Pricing – see sheet “5 - Pricing Your Farm Products” • Place (location) – of products, of store, of staff, etc. • Specify target markets – market research, current trends, sample current customers (demographics, geographical areas, lifestyle, occupation, etc.) • Analyze competition • Determine, then satisfy customer needs • Business cards – carry them with you always • Education – for your customers, for you ¾¾ Assessing Your Market Potential – Guide to Farming in NY http://www.nebeginningfarmers.org/2012/04/23/23-assessing-your-market-potential/ ¾¾ Marketing – Small Business Administration (SBA) https://www.sba.gov/managing-business/running-business/marketing Marketing Plan A Marketing Plan is typically one part of a full business plan. Like all parts of the business plan, it can be pared down or filled with details for a complete plan that you are taking to your lender. ¾¾ Market Plan Research & Sample Plans – Guide to Farming in NY http://www.nebeginningfarmers.org/farmers/selling/marketing-tutorial/market-planexamples-and-data-sources/ ¾¾ Crop Marketing Plan – Penn State Extension http://extension.psu.edu/business/farm/marketing/commodity/crop-marketing-plan ¾¾ Developing a Marketing Plan for Your Farm – Oregon State Extension http://extension.oregonstate.edu/sorec/sites/default/files/documents/MarketingPlan. pdf NEW FARMER TOOLKIT FOR NEW HAMPSHIRE FARMERS by New Hampshire Farm Bureau Federation 10 Marketing Marketing Regulations Regulations: Commodity Apple Grading Agency NHDAMF Div. of Regulatory Services Website Eggs NHDAMF Div. of Regulatory Services http://agriculture.nh.gov/divisions/regulatoryservices/faq-eggs.htm Homestead License NH Dept. of Health & Human Services http://www.dhhs.nh.gov/dphs/fp/sanitation/h omestead.htm Honey NHDAMF Div. of Regulatory Services http://agriculture.nh.gov/publicationsforms/documents/honey-guidelines.pdf Laws & Rules - NH Agriculture NHDAMF Maple Grading NHDAMF Div. of Regulatory Services Maple Grading NH Maple Producers Association http://agriculture.nh.gov/publicationsforms/documents/maple-grade-guide.pdf http://www.nhmapleproducers.com/pure-nhmaple/pure-nh-maple-grading/ Milk Production & Dairy Sanitation NH Dept. of Health & Human Services http://www.dhhs.nh.gov/dphs/fp/dairy/index. htm Organic Certification NHDAMF Div. of Regulatory Services http://agriculture.nh.gov/divisions/regulatoryservices/organic.htm Plants NHDAMF Div. of Plant Industry http://agriculture.nh.gov/divisions/plantindustry/nursery-plant-dealers.htm Poultry & Rabbit (uninspected) NHDAMF Div. of Regulatory Services http://agriculture.nh.gov/divisions/regulatoryservices/rabbit-poutry-registration.htm http://agriculture.nh.gov/publicationsforms/documents/apple-labeling.pdf http://agriculture.nh.gov/laws-rules/index.htm Additional Information on Regulations: Additional Information Regulations: ¾¾ NHDAMF Div. ofon Regulatory Services Publications – Regulation of Farm Commodities http://agriculture.nh.gov/divisions/regulatory-services/farm-commodity-regulation.htm NHDAMF Div. of Regulatory Services Publications – Regulation of Farm Commodities http://agriculture.nh.gov/divisions/regulatory-services/farm-commodity-regulation.htm ¾¾ NHDAMF Div. of Weights & Measures – Scale Certification & Inspection NHDAMF Div. of Weights & Measures – Scale Certification & Inspection http://agriculture.nh.gov/divisions/weights-measures/index.htm http://agriculture.nh.gov/divisions/weights-measures/index.htm ¾¾ Selling Agricultural Commodities at Farmers Markets in NH - NHDAMF Selling Agricultural Commodities at Farmers Markets in NH - NHDAMF http://agriculture.nh.gov/publications-forms/documents/selling-at-farmers-markets.pdf http://agriculture.nh.gov/publications-forms/documents/selling-at-farmers-markets.pdf Resources for Organic Farming & Its Regulations: General Marketing Info: ¾¾ NHDAMF Organic Certification Variety of Marketing Tips and Info – Cornell Small Farms Program http://agriculture.nh.gov/divisions/regulatory-services/organic.htm http://smallfarms.cornell.edu/resources/marketing/ ¾ ¾ USDAAnswers – Organic– Agriculture Farm Marketing http://www.usda.gov/wps/portal/usda/usdahome?contentidonly=true&contentid=orga nic-agriculture.html NEW FARMER TOOLKIT FOR NEW HAMPSHIRE FARMERS by New Hampshire Farm Bureau Federation 11 ¾¾ NOFA-NH http://nofanh.org/ ¾¾ Rodale Institute http://rodaleinstitute.org/ ¾¾ Guide for Organic Crop Producers – USDA Organic https://www.ams.usda.gov/sites/default/files/media/GuideForOrganicCropProducers. pdf ¾¾ Farm Answers – Organic https://farmanswers.org/LibraryList/production?pt=Organic General Marketing Info: ¾¾ Variety of Marketing Tips and Info – Cornell Small Farms Program http://smallfarms.cornell.edu/resources/marketing/ ¾¾ Farm Answers – Marketing https://farmanswers.org/LibraryList/marketing ¾¾ Penn State Extension - Marketing http://extension.psu.edu/business/start-farming/marketing ¾¾ Marketing, Business & Risk Management – ATTRA fact sheets https://attra.ncat.org/marketing.html NEW FARMER TOOLKIT FOR NEW HAMPSHIRE FARMERS by New Hampshire Farm Bureau Federation 12 5 - PRICING YOUR FARM PRODUCTS New farmers often struggle with how to determine the value of their farm products. Here are a few tips and great resources to help you calculate and decide prices for your farm products. • Price must reflect the product’s value to the customer. • Price should be high enough to cover costs and enable the business to make a reasonable return, but also allow for modest losses in sales and be considered fair. • Keep in mind that not everyone’s costs and inputs are the same. Price depends on: • Business costs • Customer demand • Market trends • Competition How to Price Your Farm Products: ¾¾ Pricing Farm Products – Guide to Farming in NY http://www.nebeginningfarmers.org/2012/04/24/24-pricing-farm-products/ ¾¾ Product Pricing: What Do I Charge? – Penn State Extension http://extension.psu.edu/business/farm/marketing/promoting-and-marketing-yourbusiness/product-pricing ¾¾ Pricing Your Farm Products – University of VT http://www.uvm.edu/newfarmer/marketing/marketing_resources/Pricing_RAFFL.pdf ¾¾ Marketing Toolshed: Pricing Information – University of VT htt p : / / w w w. u v m . e d u / n ew fa r m e r / ? Pa ge = m a r ket i n g / p r i c e / p r i c i n g _ i n d ex . html&SM=marketing/sub-menu.html Local Pricing: ¾¾ NHDAMF Weekly Market Bulletin – Local pricing for Wholesale Eggs, Bulk & Retail Grain Prices, Livestock Auction prices – Note: there is an annual fee to receive this publication http://agriculture.nh.gov/market-bulletin/ ¾¾ USDA AMS Market News https://www.ams.usda.gov/market-news ¾¾ USDA AMS Specialty Crops Terminal Markets Standard Report – See “Boston, MA” for the Boston Terminal Markets daily prices https://www.ams.usda.gov/market-news/fruit-and-vegetable-terminal-marketsstandard-reports NEW FARMER TOOLKIT FOR NEW HAMPSHIRE FARMERS by New Hampshire Farm Bureau Federation 13
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