Building Resilience Process Flowchart
Identification
Cohort of Families identified centrally from a range of data
sets using the DCLG Troubled Families Criteria and is
uploaded onto Capita 1
District BRFC Allocation
Group
To endorse KW/lead
professional allocations
and monitor progress,
Problem-solve and identify
barriers that if necessary
are escalated to BRFC
Steering Group
Triage and Initial Allocation Process
FIP Co-ordinator will manage the allocation process as
follows

Families that are identified as already having a KW in
LST and are best placed to work with the family will
become the BRFC worker for the family

Families known to SSU/LAC/ SYOS: LST/FIP Coordinator will discuss with social worker Team Managers
to determine who will be the BRFC lead for the family.
This will be adopted as part of the regular Step
Up/Down Meeting and FIP Co-ordinators will attend for
this item.
BRFC Steering Group
Provides the district
strategic overview and
direction for local BRFC
programme
Oversee the delivery and
performance of the local
BRFC programme
Advise on and make
recommendations re the
commissioning intentions
based on the available
BRFC local budget
Report progress and seek
endorsement from Local
strategic Partnership
Key Worker/Lead
Professional
responsibility
Key worker informs the
family that the information
from the profiling will form
part of the assessment.
Family review meeting
agreed with family at the
initial visit for 6 weeks’
time.

Families that are identified as needing intensive support,
the FIP KW will become the KW for the family

Families that are already working with a partner agency
and already have a good relationship with the family and
where the partner agency has agreed to become the
lead professional, the partner agency will become the
lead professional for the family

Families requiring superlight intervention are allocated
to the best placed agency from the framework or partner
agencies that have agreed to become the lead agency
and are able to allocated to a Lead Professional, where
there are trained KWs/Lead Professionals available.
Initial meeting with family
Initial meeting takes place between the KW/lead
professional and family. Profiling information discussed and
shared with family, ensuring risk assessment and
information sharing consent is completed/ signed. Early Help
Assessment process can start.
1
BRFC Admin
District Administrator is
provided with the initial
profiling document detailing
the criteria that has been
met which is loaded onto
capita. (Name of family
members living in the
household and address)
Administrator complete a
systems check to identify
who is working with the
families and populates the
Family Profile form
BRFC Admin
District Administrator
organises Partnership
meetings ensuring that
agencies attending have
signed the Confidentiality
Agreement
BRFC Admin
Maintain a record of
allocation and engagement.
Ensure all records are up to
date, including mapping for
benchmark of agency
engagement.
Early Help Assessment (EHA)
KW /Lead professional to complete the full Early Help
Assessment with the family within 4 weeks (20 working
days). Outcomes STAR to be completed as a tool with the
family and uploaded online (within 6 weeks, 30 working
days) KW/Lead professional leads on engagement with the
family in agreeing priorities, recommendations and actions
that inform the Early Help Action Plan
Partners that have a lead professional role will conduct the
same process, save to own system and ensure that BRFC
Admin is sent the EHA and STAR.
BRFC Admin
Ensure that Key Workers in
LST and FIP have
uploaded the EHA and
Outcomes Star on TRIM
and add a communications
log in CAPITA
For Partner agenciesBRFC Admin to upload
assessment and outcomes
star onto TRIM and add a
communications log in
CAPITA.
Early Help Action Plan
Early Help Action Plan to be agreed in partnership with the
whole family containing SMART actions and priority areas
from outcomes Star. Family meeting takes place ensuring
that the family and relevant agencies are invited and attend.
STAR is uploaded onto TRIM and online.
Partners that have a lead professional role will save to own
system and ensure that BRFC Admin are sent the plan and
STAR
BRFC Admin
Ensure Plan and
Outcomes Star is
appropriately uploaded to
TRIM. Add plan date and
communications log on
CAPITA.
For Partner AGENCIES BRFC Admin to upload
assessment and outcomes
star onto TRIM. Add plan
date and communications
log on CAPITA.
Review
Early Help Action Plan reviewed every 6 weeks and
progress recorded on SCC Capita One system. STAR to be
reviewed every 6 weeks (30 working days) and uploaded
onto TRIM and online
Key Worker/Lead Professional to hold regular 6 weekly TAF
meetings
Key Worker completes
closure form and
forwards to the FIP
Coordinator, signed by
District Lead. Key
Worker is responsible
for the completion of the
Early Help Closure Form
for BRFC admin.
BRFC Admin
Ensure plan is logged and
has populates closure
screen
Closure
BRFC Admin
Closure is when active involvement with family ceases.
Outcomes are met and agreed with Line Manager and then
District Lead.
Exit Sustainability Plan is in place
Child and family have evaluated the intervention and
consented to closure
Maintains tracker. Ensures
recording is complete.
Confirms outcomes have
been sustained, for
presentation to Audit.
PBR Claim Form
Child and family
have
evaluated
the intervention and
PBR
claim
form completed
byconsented to closure
To be signed off by the
District Lead
2
Audit
Audit confirms outcomes
are sustained and Central
BRFC reports to DCLG