Building, Growing, and Leading Your Team The DNA of a Team…Person ality Matters! A Team EKG Starting a Business? - Three things to avoid! Growing a Business? - Focus on your team! 1. Impact Success 2. Central to Failures 3. Often Overlooked “The size of your team must be the size of your dream…the problem is many people focus too much attention on their dream and too little on their team.” - John Maxwell “A companies only sustainable competitive advantage is its ability to learn faster than the competition.” - Peter Senge Normal Market Conditions: Regression to the Mean Highperforming companies Earnings % Mean for the industry peer group Lowperforming companies Source: Boston Consulting Group analysis, illustrative chart time Recessionary Conditions: Digression from the Mean Highperforming companies Highperforming companies Recession Lowperforming companies Source: Boston Consulting Group analysis, illustrative chart Earnings % Mean for the industry peer group Lowperforming companies Typical Company Responses to a Recession The Losers Key Metrics Employees COGS SG&A R&D CapEx PP&E Costs to be Cut Assets to be Maintained and Nurtured Necessary Investments to be Made Typical Company Responses to a Recession The Muddled Middle Key Metrics Employees COGS SG&A R&D CapEx PP&E Costs to be Cut Assets to be Maintained and Nurtured Necessary Investments to be Made Typical Company Responses to a Recession The Winners Key Metrics Employees COGS SG&A R&D CapEx PP&E Costs to be Cut Assets to be Maintained and Nurtured Necessary Investments to be Made The Winning Strategy 1 Optimizing vs. Right-sizing • Higher reduction of COGS • Maintain employees as strategic assets (lower reductions than peer group) 2 Growth • Higher investment in marketrelated items such as SG&A and R&D • Higher investment in assetrelated items such as CapEx and PP&E Quick and decisive action was preemptive Tying it together 1. Winning strategies are executed by winning teams. (Central in victory or defeat) “Just like great marketing will help a bad product fail faster…great strategies executed by a dysfunctional team are destined for failure.” 2. Know your team 3. Have your team know each other 4. Celebrate strengths 5. Jim Collins “Good to Great” – right seat Do you know the DNA of your team? Impact of Personality Each person’s personality will impact… 1. 2. 3. 4. 5. 6. 7. Motivations Goals Fears Stress Points Response to authority Response to others How we SEE the world The Impact of Personality on Teams: The Impact of Me on We Our decisions and reactions are driven largely by our perspective; and our perspective is largely driven by our personality—who we really are. And therefore, each person’s unique “ME” has a direct impact on the “WE” The Impact of Personality on Teams: Personality, Perceptions, and Team Dynamics Patrick Lencioni wrote, in his best seller, about the five major dysfunctions of a team. The Impact of Personality on Teams: Personality, Perceptions, and Team Dynamics While all aspects of team dysfunction are serious, intentional team development with scientific tools best addresses the foundational team dysfunction—lack of trust "What don't know about a person we fill with what we perceive about them. These perceptions are often based upon who we are. - Our perceptions can be costly! The Impact of Personality on Teams: Personality, Perceptions, and Team Dynamics In the context of a team of people, there are two ways to know the team and it’s individual players best: 1) Spend significant time together…usually several years 2) Assess each person with a scientific, verifiable tool that looks at each player individually, how they uniquely affect the team, and the resulting team dynamic The DNA of a Team - The DISC System DISC Driver-Interactive-Supportive-Conscientious The DNA of a Team - 17 Key Personality Types Individual Report - Driver (Robert Dickie) Individual Report - Robert Dickie (2) Married Team Network Marketing Executive Team Team = Networker Missing Team Member? Missing Team Member? International Organization (Board) Why do Teams Matter? Highperforming companies Highperforming companies Recession Lowperforming companies Source: Boston Consulting Group analysis, illustrative chart Earnings % Mean for the industry peer group Lowperforming companies Conclusion 1. There are multiple services that range in price 2. Use a service that also provides a consultant 3. Harvard Business School – 191 Global CEO’s 1. 2. 3. Top rated program each year Multi-year program to drive results Comparison reports with industry / sector “What if I spend a lot of money training these employees and they leave?” question from an HBS CEO HBS Professor Reply “What if you don’t and they stay?” Questions? For a free personal assessment and seven page report e-mail me at [email protected] Connect with me! Website – www.RobertDickie.com LinkedIn – Robert Dickie III Facebook – Robert Dickie III Twitter - @RobertDickie
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