MODUL PERKULIAHAN Distinctive Strategic Management Types of strategic in action Integration Strategies Intensive strategies Diversification Strategies Defensive strategies Fakultas Program Studi Ekonomi & Bisnis Magister Manajemen Tatap Muka 06 Kode MK Disusun Oleh 35009 Dr. Baruna Hadibrata, SE., MM Abstract Kompetensi This module illustrates Types of strategic in action Integration Strategies Intensive strategies Diversification Strategies Defensive strategies Understanding Types of strategic in action Integration strategies Intensive strategies Diversification strategies Defensive strategies Pembahasan Strategies are the means by which long-term objectives will be achieved. Business strategies may include geographic expansion, diversification, acquisition, product development, market penetration, retrenchment, divestiture, liquidation, and joint ventures. Strategies are potential actions that require top management decisions and large amounts of the firm’s resources. In addition, strategies affect an organization’s long-term prosperity, typically for at least five years, and thus are future-oriented. Strategies have multifunctional or multidivisional consequences and require consideration of both the external and internal factors facing the firm. Organizational hierarchy level A. Corporate level strategies: Corporate strategies are concerned with the direction of the firm and with the management of its product lines and business units. Corporate Strategies can be: Grand or Directional Strategy – over all orientation towards growth, stability and retrenchment Portfolio Strategy – competes through its product or services Parenting Strategy - management’s coordination towards product lines. B. Business level strategies focuses on improving the competitive position of a company’s or business unit’s products or services within the specific industry or market segments that the company serves. Business Strategy can be: Competitive strategy Cooperative strategy or both Competitive Strategy: Battling against all competitors for competitive advantage, raises two questions: 1. Should the firm compete on the basis of low cost or should the business differentiate it products or services? 2016 2 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id 2. Should the firm compete head to head with major competitors for profitable segment of the market? Lower cost strategy is the ability to provide design produce and market a comparable product more efficiently than its competitors. Differentiation strategy is the ability to provide unique or superior value to the buyer in terms of quality and after sales services Michael Porter proposes lower cost and differentiation strategy as generic competitive strategy because they can be pursued by any type or size of business. Cooperative Strategy: When the business units or firm working with one or more competitors to gain advantages against other competitors called cooperative strategy or strategic alliance. Strategic alliance is nothing but mutual benefits and broadly it is JV. C. Functional level Strategy: Functional Strategy is the approach a functional area takes to achieve corporate and business unit objectives and strategies by maximizing resources productivity. It is concentrate with developing and nurturing a distinctive competence to provide a company or business unit with a competitive advantages. The functional areas are: o Operational management areas- deals with product or production whether buy or make? While making any strategy operational group concentrate with 4 Key Factors: Compatibility, Configuration,Coordination and Control o Marketing management areas - deals with pricing, selling, distributing products, marketing mix, brand equity, product positioning etc. o HRM areas - deals with recruitment, staffing, organizational structure, performance appraisal, compensation plan etc. o Financial management areas - Deals with capital structure, Fund flow an cash flow management. 2. Action or operational level: However, there are 4 alternative broad strategies like Integration strategy, Intensive strategy, Diversification strategy and Defensive strategy. An enterprise could peruse these strategies categorizing into 12 alternative options: forward integration, backward integration, horizontal integration, market penetration, market 2016 3 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id development, product development, concentric diversification, conglomerate diversification, horizontal diversification, retrenchment, divestiture, and liquidation. Sl Types of alternative actions Related to 1. Forward Integration Control over Distributors/ Retailers 2. 3. 4. Backward Integration Horizontal Integration Market penetration 5. Market development Control over Suppliers Control over Competitors Increased market share for present products Enter in new area with present product 6. Product development 7. Concentric Diversification Increase sales or adding new area Adding new but unrelated product 8. Conglomerate diversification Adding new but related product 9. Horizontal diversification 10. Retrenchment 11. Divestiture 12. Liquidation Adding new but unrelated product for present customers Regrouping through Assets and cost reduction Selling a division or part of the organization Selling all assets / parts tangible worth. Comes under strategy Integration/ vertical Integration strategy Intensive Strategy Diversification Strategy Defensive Strategy company’s for their Integration Strategies These strategies are implemented when he organization is in no mood situation to diversify but loosing a foothold in the market. Forward integration, backward integration, and horizontal integration are some times collectively referred to as vertical integration strategies. Forward Integration: Forward integration involves gaining ownership or increased control over distributors or retailers. Increasing numbers of manufacturers (suppliers) today are perusing of forward 2016 4 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id integration strategy by establishing the web site to sell products directly to the consumers. This strategy is causing turmoil in some industries. Six guiding principles for when forward integration may be an effective strategy for the company and they are: 1) When the resent distributors are expensive, or unreliable, or incapable of meeting the firm’s distribution needs 2) When the availability of quality distributors is too limited as to offer a competitive advantages 3) When an organization competes in an industry that is growing and is expected to continue to grow markedly: this is a factor because forward integration reduces an organization‘s ability to diversify if its basic industry falters. 4) When an organization has both the capital and human resources needed to manage the new business of distributing its own products. 5) When the advantages of stable production are particularly high: this is a consideration because an organization can increase the predictability of the demand for its output through forward integration. 6) When present distributors or retailers have high profit margins: this situation suggests that a company profitably could distribute its own products and price them more competitively by integrating forward. Backward Integration: Both manufactures and retailers purchase needed materials from suppliers. Backward integration is a strategy of seeking ownership or increased control of a firm’s suppliers. This strategy can be especially appropriate when a firm’s current suppliers are unable, too costly or cannot meet the firm’s needs. Seven guidelines for when backward integration may be an especially effective strategy are: When the resent distributors are expensive, or unreliable, or incapable of meeting the firm’s needs for parts, components, assembles or raw materials When the numbers of suppliers is small and the number of competitors is large. When an organization competes in an industry that is growing rapidly: this is a factor because integrative – type strategies (forward – backward – horizontal) reduce an organizations ability to diversify in a declining industry. 2016 5 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id When an organization has both capital and human resources to manage the new business of supplying its own raw materials. When the advantages of stable prices are particularly important: this is a factor because an organization can stabilize the cost of its raw materials and the associated price of its products through backward integration. When present supplies have high profit margins. When an organization needs to acquire a needed resources quickly. Horizontal Integration: Horizontal Integration refers to a strategy of seeking ownership of or increased control over firm’s competitions. One of the most significant trends in strategic management today is the increased use of horizontal integration as a growth strategy. Managers, acquisitions, and takeovers among competitors allow for increased economics of scale and enhanced transfer of resources and competencies. Five guidelines for when horizontal integration may be an especially effective strategy for the company and they are: When an organization can gain monopolistic characteristics in a particular area or region without being challenged by the federal government for “tending substantially” to reduce competitions. When an organization competes in a growing industry. When increased economics of scale provide major competitive advantages. When an organization has both the capital and human talent needed to successfully manage an expanded organizations. When competitors are faltering due to a lack of managerial expertise or a need for particular resources that an organization possesses. Note that horizontal integration would not be appropriate if competitors are doing poorly, because in that case overall industry sales are declining. Intensive Strategies 2016 6 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id Market penetration, market development and product development are sometimes referred to as intensive strategies because they require intensive efforts if a firm’s competitive position with existing products is to improve. Market Penetration: A market penetration strategy seeks to increase market share for resent products or services in resent markets through greater marketing efforts. This strategy is widely used alone and in combination with other strategies. Market penetration includes increasing the number of sales persons, increasing advertising expenditures, offering extensive sales promotion items, or increasing publicity efforts. When current markets are not saturated with a particular product or services When the usages rate of present customers could be increased significantly When the market shares of major competitors have been declining while total industry sales have been increasing. When the correlation between dollar sales and dollar marketing expenditure historically has been high. When increased economics of scale provide major competitive advantages. Market Development: Market development involves introducing present products or services into new geographic areas. Like, McDonald’s had plan to open 100 new stores in China in 2004 and another 100 in China in 2005. By mid 2003, Mc Donald’s had 566 restaurants in 94 cities in China, representing the company’s seventh largest market. Presently McDonald serves about 2-3 million customer everyday in china and plans to boost the numbers. Six guiding principles for when market development may be an effective strategy for the company and they are: 1) When new channel of distribution are available that are reliable, inexpensive and of good quality. 2) When an organization is very successful at what it does. 3) When new untapped or unstructured markets are exists 4) When an organization has the needed capital and human resources to manage the extended operations. 5) When an organization has excess production capacity. 2016 7 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id 6) When an organization’s basic industry is becoming rapidly global in scope. Product Development: Product development is a strategy that seeks increased sales by improving or modifying present products or services. Product development usually entails large research and development expenditures. Fast food chains from Arby’s to McDonald’s are pursuing product development, testing gourmet – like sandwiches – because customers increasingly are willing to pay more for fast food crafted with quality ingredients. People more and more want food that not only tests good but those they can feel good about eating. When an organization has successful products that are in maturity stage of the product life cycle. When an organization competes in an industry that is characterized by rapid technological developments. When major competitors offer better – quality products at comparable rate / prices. When an organization competes in a high growth industry. When an organization has especially strong research and development capabilities. Diversification Strategies When a company’s current product lines do not have much growth potential, management may decide to diversify in business called diversification strategy. There are three general types of diversification strategies: 1) Concentric 2) Horizontal 3) Conglomerate Basic understanding of these strategies: Concentric Adding new, but related, products or services is widely called concentric diversification 2016 8 Horizontal Adding new unrelated products or services for present customers called horizontal diversification Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Conglomerate Adding new unrelated products or services is called conglomerate diversification Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id Concentric diversification always search the synergy, the concept that two businesses will generate more profits to gather than Thety could separately 2016 9 This strategy is not as risky as conglomerate diversification because a firm already should be familiar with its present customers Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Diversifying into an industry unrelated to its current one. Rather than maintaining a common thread Throughout their organization Managers who adopt this strategy are concerned primary with financial consideration of cash flows or risk reductions. Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id When these diversifications are applicable for an Industry or company as an effective strategy When an organization competes in a no growth or a slow – growth industry Has a strong management team products are currently inthe declining stage of the product’s life cycle. When revenues derived from an organization’s current products or services would increase significantly by adding the new, unrelated products. When an organization competes in a high competitive environment New, but related product could be offered at highly When an organization competitive price and enhance the sales present channels of distribution can be used to market the new products to current customers When an organization has the capital and managerial talent needed to compete successfully in a new industry • When an organization has the opportunity to purchase an unrelated business that is an attractive investment opportunity. • When existing marketsforan organization’s present products are saturated. Dell computer is pursuing Many Hospitals previously The coffee shop co. Concentric diversification Had only cafetarias, gift shops, Starbucks entered the prepaid card and credit card By manufacturing and Flower shop, and may be business in late 2003 marketing consumer electrical a pharmacy, but the movement flat – panel televisions by developing its Duetto products like and MP3 into malls by offering banks, players alsoplayers Dell has recently Bookstores, coffee shops, card. This card is one of restaurants, drugstores and opened an online music the first dual prepaid / credit other retail stores is aimed downloading store. cards. This strategy at improving the ambiance of creating the Duetto Why the company management sees that computer for patients and their visitors. seesthe thatpersonal the personal card will act as a lure, business becoming more aligned The New University Pointe Starbucks excepts, to with HosChester, Ohio with the entertainment Hospital in West keep consumers coming business business because both are has 75,000 square feet of retail back into its shops coming s says, “unless Coming more and more digital Space. The CEO We diversify our revenue, We won’t bewe able fulfill our Mission of providing health care care. We want our hospital to bepeople want Be a place that To go to”. 2016 10 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id Defensive Strategies When a company’s current product lines faces lots of problems in growth potential, management may decide to take defense in business called defensive strategy. There are three general types of defensive strategies: 1) Retrenchment 2) Divestiture 3) Liquidation Retrenchment Divestiture Liquidation Retrenchment occurs when an Selling a division or part of an Selling all of a company’s organization regroups through cost organization is called assets, in parts, for their tangible worths called Liquidation. It is and asset reduction to divestiture. Divestiture recognition of defeat and consequently reverse declining sales and often is used to raise can be emotionally difficulty strategy. profits. Sometimes called a capital for further strategic However, it may be better to turnaround or re-organizational acquisitions or investments. It cease operating than to strategy, it is designed to can be a part of an overall continue losing large sums of money. fortify an organization’s basic retrenchment strategy to rid an distinctive competence. organization of business that are unprofitable, that requires too much capital, or that do not fit well with the fir’s other activities. When these defensive strategies are applicable for an Industry or company as an effective strategy When an organization has a clearly When an organization has When an organization has pursued retrenchment strategy pursued both a retrenchment strategy and a divestiture strategy, and failed to accomplish and neither has been successful. needed improvement. When a division is responsible When an organization’s only for an organization‘s overall poor alternative is bankruptcy, When an organization has failed performance liquidation represents an orderly to capitalize the external When a large number ofcash and planned means of obtaining the opportunities, minimize the threats, needed quickly and cannot be greatest possible cash for an take advantage of internal strength obtained reasonably from other organization’s assets. and overcome the weaknesses. sources When the stockholders of a firm When the organization has grown When Government antitrust can minimize their losses by selling so large so quickly thatmajor internal action threatens an organization the organization’s assets. reorganization is needed distinctive competence but to fails to meet its objectives and goals consistently over time When an organization is the weaker competitors in a given industry. 2016 11 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id Finally, to some extent strategic choice shapes and even limits the goals a company can reasonably pursue. The logically viable strategy emerges where the three logical elements overlap. Where all three circles overlap, the differing requirements of intent and assessment are most fully met. Where any two circles overlap are areas where feasible options may exist. They may not be aligned to strategic intent, or if they are aligned are not found feasible. Choices of what not to do may sometimes be as important as choosing what to do. 2016 12 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id Daftar Pustaka Abell, D. F. (1980). Defining the business: The starting point of strategic planning. Englewood Cliffs: Prentice-Hall. Ahuja, G., & Lampert, C. M. (2001). Entrepreneurship in the large corporation: a longitudinal study of how established firms create breakthrough inventions. Strategic Management Journal, 22, 521–543. Armstrong, J. S., & Schultz, R. L. (1992). Principles involving marketing policies: an empirical assessment. Marketing Letters, 4 (3), 253–265. Bagozzi, R. P. (1975). Marketing as exchange. Journal of Marketing,39(4), 32–39. Barney, J. (1996). Gaining and sustaining competitive advantage.Reading: Addison-Wesley Publishing. Boulding, W., & Staelin, R. (1995). Identifying generalizable effects of strategic actions on firm performance: the case of demand-side returns to R&D spending. Marketing Science, Special Issue on Empirical Generalizations in Marketing, 14 (3, Part 2 of 2),G222–G236. Brown, J. R., & Dant, R. P. (2009). The theoretical domains of retailing research: a retrospective. Journal of Retailing, 85(2), 113–128. 138 J. of the Acad. Mark. Sci. (2010) 38:119–140 Buzzell, R. D., & Gale, B. T. (1987). The PIMS principles: Linking strategy to performance. New York: The Free Press. Carpenter, G. S., & Nakamoto, K. (1989). Consumer preference formation and pioneering advantage (pp. 285–298). XXVI: Journal of Marketing Research. Carpenter, G. S., Glazer, R., & Nakamoto, K. (1997). Toward a newconcept of competitive advantage. In S. Gregory, S. Carpenter, R. Glazer & K. Nakamoto (Eds.), Readings on market-driving strategies: Towards a new theory of competitive advantage.Reading: Addison-Wesley. Cravens, D. W. (2000). Strategic marketing (6th ed.). Sydney: Irwin McGraw-Hill. Crawford, M., & Di Benedetto, A. (2008). New products management,9th edn. McGraw Hill/Irwin. 2016 13 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id Cunningham, W. H., & Robertson, T. S. (1983). From the editor. Journal of Marketing, 47, 5– 6. Day, G. S. (1984). Strategic market planning: The pursuit of competitive advantage. St. Paul: West Publishing Co. Day, G. S. (1990). Market-driven strategy. New York: The Free Press. Day, G. S. (1992). Marketing’s contribution to the strategy dialogue. Journal of the Academy of Marketing Science, 20, 323–330. Day, G. S., & Montgomery, D. B. (1999). Charting new directions for marketing. Journal of Marketing, 63, 3–13. Day, G. S., Weitz, B., & Wensley, R. (eds). (1990). The interface of marketing and strategy. Greenwich: JAI Press. Dickson, P. R. (1992). Toward a general theory of competitive rationality. Journal of Marketing, 56(1), 69–83. Durant, W. (1961). The story of philosophy. New York: Pocket Books. ELMAR (2009). “2009 Mahajan Award for Lifetime Contributions toMarketing Strategy Research,” http://ama-academics.community zero.com/elmar?go = t990773 Financial Times (2005). The big gamble: Airbus rolls out its new weapon in its battle with Boeing. Financial Times (January 17), p. 11. Ghemawat, P. (1991). Commitment: The dynamic of strategy. New York: Free Press. Ghoshal, S. (1987). Global strategy: an organizing framework. Strategic Management Journal, 8, 425–440. Gundlach, G. T. (2007). The American Marketing Association’s 2004 definition of marketing: Perspectives on its implications for scholarship and the role and responsibility of marketing in society. Journal of Public Policy and Marketing, 26, 243–250. Heil, O., & Robertson, T. S. (1991). Toward a theory of competitive market signaling. Strategic Management Journal, 12(6), 403–418. Henderson, B. D. (1983). The anatomy of competition. Journal of Marketing, 47, 7–11. Hofer, C. W., & Schendel, D. E. (1978). Strategy formulation:Analytical concepts. St. Paul: West Publishing Co. Homans, G. C. (1964). Contemporary theory in sociology. In R. E. L. Faris (Ed.), Handbook of modern sociology (pp. 951–977). Chicago: Rand McNally. Hunt, S. D. (1983). General theories and the fundamental explananda of marketing. Journal of Marketing, 47, 9–17. 2016 14 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id Hunt, S. D. (2002). Foundations of marketing theory: Toward a general theory of marketing. Armonk: M. E. Sharpe Inc. Hunt, S. D., & Morgan, R. M. (1995). The comparative advantage theory of competition. Journal of Marketing, 59, 1–15. Inkeles, A. (1964). What is sociology? An introduction to the discipline and profession. Englewood Cliffs: Prentice-Hall. Jain, S. C. (2000). Marketing planning & strategy (6th ed.). Cincinnati: South-Western College Publishing. Kalakota, R., & Robinson, M. (2001). e-Business 2.0: Roadmap forsuccess (2nd ed.). Boston: Addison-Wesley Professional. Kaplan, A. (1964). The conduct of inquiry. Scranton: Chandler. Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57, 1–22. Kinnear, T. C. (1999). A perspective on how firms relate to markets. Journal of Marketing, 63, 112–114. Kotler, P. (1997). Marketing management: Analysis, planning, implementation and control (9th ed.). Upper Saddle River: Prentice-Hall. Little, J. D. C. (1979). Aggregate advertising models: the state of the art. Operations Research, 27, 629–667. MacKenzie, S. B. (2003). The dangers of poor construct conceptualization. Journal of the Academy of Marketing Science, 31, 323– 326. MacMillan, I. C., & McGrath, R. G. (1997). Discovering new points of differentiation. Harvard Business Review, 133–138. Marketing News. (2004). AMA adopts new definition of marketing. Marketing News, 38, 1. Marketing News. (2008). Marketing defined. Marketing News, 42, 28–29. Merwe, R. V., Berthon, P., Pitt, L., & Barnes, B. (2007). Identifying‘theory networks’: identifying pivotal theories in marketing andtheir characteristics. Journal of Marketing Management., 23(3–4),181–206. Meyer, A. D. (1991). What is strategy’s distinctive competence? Journal of Management, 17(1), 821–833. 2016 15 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id Mick, D. G. (2007). The end(s) of marketing and the neglect of moral responsibility by the American Marketing Association. Journal of Public Policy and Marketing, 26, 289– 292. Mintzberg, H. (1987a). Crafting strategy. Harvard Business Review, 65, 66–75. Mintzberg, H. (1987b). The strategy concept I: five Ps for strategy. California Management Review, 30, 11–24. Nag, R., Hambrick, D. C., & Chen, M. J. (2007). What is strategic management, really? Inductive derivation of a consensus definition of the field. Strategic Management Journal, 28, 935–955. Popper, K. (1959). The logic of scientific discovery. London: Hutchinson and Co. Porter, M. E. (1987). From competitive advantage to competitive strategy. Harvard Business Review, 65, 43–59. Porter, M. E. (1996). What is strategy? Harvard Business Review, 74, 61–78. Reibstein, D. J., & Farris, P. W. (1995). Market share and distribution:a generalization, speculation, and some implications. Marketing Science, Special Issue on Empirical Generalizations in Marketing, 14 (3, Part 2 of 2), G190–G202. Reibstein, D. J., Day, G., & Wind, J. (2009). Guest editorial: is marketing losing its way? Journal of Marketing, 73, 1–3. Schendel, D. E. (1991). Editor’s comments on winter special issue. Strategic Management Journal, 12, 1–3. Winter Special Issue. Sheth, J. N., & Sisodia, R. S. (1999). Revisiting marketing’s lawlike generalizations. Journal of the Academy of Marketing Science, 27, 71–87. Slater, S. F., & Olson, E. M. (2001). Marketing’s contribution to the implementation of business strategy: an empirical analysis. Strategic Management Journal, 22, 1055–1067. Srivastava, R. K., Shervani, T. A., & Fahey, L. (1998). Market-based assets and shareholder value: a framework for analysis. Journal of Marketing, 62, 2–18. Suroweicki, J. (2009). Hanging tough. The New Yorker, (April 20), 35. Szymanski, D. M., Bharadwaj, S. G., & Varadarajan, R. (1993). An analysis of the market share-profitability relationship. Journal of Marketing, 57, 1–18. 2016 16 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18, 509–533. J. of the Acad. Mark. Sci. (2010) 38:119–140 139 Varadarajan, R., & Clark, T. (1994). Delineating the scope of corporate, business and marketing strategy. Journal of Business Research, 31, 93–105. Varadarajan, R., & Jayachandran, S. (1999). Marketing strategy: an assessment of the state of the field and outlook. Journal of the Academy of Marketing Science, 27, 120–143. Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68, 1–17. Walker, O. C., Mullins, J. W., Boyd, H. W., & Larreche, J-C. (2006). Marketing strategy: A decision focused approach, 5th edn. McGraw-Hill/Irwin Webster, F. E., Jr. (1992). The changing role of marketing in the corporation. Journal of Marketing, 56, 1–17. Weick, K. E. (1989). Theory construction as disciplined imagination. Academy of Management Review, 14, 516–531. Wilkie, W. L., & Moore, E. S. (2007). What does the definition of marketing tell us about ourselves? Journal of Public Policy and Marketing, 26, 269–276. Wind, Y. (1982). Marketing and corporate strategy. The Wharton Magazine, 6, 38–45. Wind, Y., & Robertson, T. S. (1983). Marketing strategy: new direction for theory and research. Journal of Marketing, 47, 12–25. 2016 17 Distinctive Strategic Management Dr. Baruna Hadibrata,SE.,MM Pusat Bahan Ajar dan eLearning http://www.mercubuana.ac.id
© Copyright 2026 Paperzz