The State of the Dental Lab Industry Yesterday Today Tomorrow Norm Weinstock, Chairman May 8, 2015 2008-2014 Population 320,000,000 315,000,000 310,000,000 305,000,000 300,000,000 295,000,000 Technicians +4% C&B units 50,000,000 45,000,000 40,000,000 15,000 10,000 5,000 -18% +17% 2,900,000 2,800,000 2,700,000 2,600,000 2,500,000 2,400,000 2,300,000 -38% 0 Partial Dentures Full Dentures 60,000,000 55,000,000 60,000 50,000 40,000 30,000 20,000 10,000 0 Labs 4,000,000 +13% 3,000,000 +27% 2,000,000 1,000,000 - Source: NADL 2 Dental Prosthetics Market by Segment US 2010 – 2020 (U$$M) 3 Dental Prosthetics Market Breakdown Dental Prosthetics Market Breakdown, US 2013 Dental Prosthetics Market Breakdown, US 2020 Source: iData Research 4 Development Crown & Bridge Market US – All Materials* *Units sold from dental laboratories to dentists 5 Crown Market by Material Type 6 Crown Material by Type 7 Key Takeaways • Projected growth of the crown market is CAGR* 3.5% • 41 million crown units were produced in 2012, and it is projected to exceed 55.4 million units by 2019 • In 2012 the average laboratory selling price for all crown types was $156; all-ceramic = $139 • Growth in the all-ceramic market is expected to drive down the average laboratory crown price to $105 by 2019 • Adoption of CAD/CAM technology and the growth of all ceramic restorations is commoditizing the market *CAGR = Compounded Annual Growth Rate 8 Total Glass Ceramic Crown & Bridge Market, US 2010-2020 9 Total Zirconia Crown & Bridge Market US 2010 - 2020 Monolithic Zirconia Crown Market US 2010 - 2010 10 Key Takeaways • Market Driver: Adoption of CAD/CAM production • Market Driver: Lower cost restorations • 56.1% of the all ceramic crowns and bridges manufactured are composed of zirconia • Competitive pricing will continue to drive down the cost of both layered and monolithic zirconia crowns and bridges, but is projected to grow by CAGR 3% 7% 11 Full Denture Market US 2010 - 2020 Partial Denture Market US 2010 - 2020 12 Denture Units by Type 13 Denture Market Facts • The denture market is projected to grow at CAGR of 4.9% through 2019 • More than 6.2 million denture units were produced in 2012, and it is projected to reach 7.7 million by 2019 • ASP of a denture unit will remain relatively flat through 2019 increasing only 1.7% • Higher margin, less price sensitivity than fixed restorations 14 Key Takeaways • Increased growth of partial dentures, particularly the demand for flexible partials • Tripled growth of population over the age of 65 • Demand for implant supported dentures • Growth of corporate dental chains who now own 7.5% of the denture market • Digital denture services 15 Key Takeaways • 12% of full denture cases are now supported by implants • The implant-supported denture market is expected to grow at a CAGR 6.7% • 59.2% of US dental laboratories offer full denture services • 56.2% of US dental laboratories offer partial denture services 16 US Implant Market by Type 17 Implant Market Facts • The US market for dental implants is estimated at $1 billion • Unit sales for dental implants will increase at a CAGR 9.6% by 2019 • US dental implant market is projected to reach $5 billion by 2018 • 10% of US dentists place dental implants 18 Glidewell Laboratories 10 years ago • Our dental technicians were primarily comprised of waxers, metal finishers, opaquers and master ceramists • Restorations were made by hand • There was a strong focus on artistry and craftsmanship 19 Glidewell Laboratories today • 90% of our cases are now done via CAD/CAM • This means we have fewer master ceramists handstacking porcelain • Instead we have a growing number of Technicians, Engineers and IT Professionals trained in the development and support of CAD/CAM and digital technologies 20 The Future • Greater Digitization in the Industry • New Materials for CAD/CAM and 3D printing • Modeless Dentistry • Greater Outsourcing – Products & Services • Greater focus on Productivity and Profitability • More focus on education by labs • Fewer Laboratories • Lower Prices 21 The Drivers of Rapid Changes in the Dental Lab Industry •Outsourcing •Technology •Innovation 22 If You Really Want Success… Embrace C H A N G E 23 Long and Winding Road 24 The Road to Success (Surviving vs. Thriving) • Online Opportunities – The internet, social media, online marketing • Providing Education and training to your accounts – – Be a learning source • Technical Support and Communication – Be consultative • Extreme Customer Service • Building Relationships – You need to become the dentist’s trusted resource • Differentiating your lab – Products and Services 25 The Road to Success (Surviving vs. Thriving) • Be Better Business People – Know your numbers and understand them • Increase your lab’s productivity and profitability – Don’t confuse activity with productivity • Don’t become complacent – Success breeds complacency • Find the right partners – Manufacturers – Distributors – Outsourcing facilities 26 The Keys to Success Innovate Integrate Differentiate Affiliate 27 You can’t stop the wind… but, you can reset your sails 28 THE FUTURE IS BRIGHT! 29
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