utsourcing services - a key point to the excellence

FLEXIBLE COMPANY FOR MULTIFUNCTIONAL SERVICES
ALB Conference, Bucharest,
23 October 2008
OUTSOURCING SERVICES
A KEY POINT TO THE EXCELLENCE
SAFO Group Spa
Dr. Elpidio Sacchi - Chairman
SUMMARY

SAFO Group Spa

Offer to the European market

References

Our concept of Outsourcing

KEY-POINT to the EXCELLENCE

SAFO Group Romania

Fines Management

Vehicle Registration

Document Management

Price-List Database
SAFO GROUP SPA

Since 1981 at the service of Car Leasing companies

150 Specialists in 3 countries:
Italy, Romania, UK and opening soon in Belgium

2 Business lines


ICT Solutions and services

Administrative specialized services
Over 1,000,000 served vehicles
OFFER ON THE EUROPEAN MARKET
SPECIALIZED VEHICLE SERVICES
SPECIALIZED DATABASE

Fines management


Vehicle registration
• Vehicles and accessories

Vehicle document folder management

Purchase order and follow-up and
delivery
• Spare parts

Fleet Control

Maintenance authority

Insurance claims

Automotive specialized solutions

Fuel cards

Sw development

etc

System management
Price-list databases
• Time of repairing
ICT SOLUTIONS
REFERENCES
OUR CONCEPT OF OUTSOURCING


Basis
•
Our customer, sometimes, could do our job like we do, but we’re focused
•
High volumes motivate investments, improve the capacity to handle and increase
the power in front of Authorities and third parties
•
We have no customers….. Only partners
Contents
•
Requirements and improvement target identification
•
Best practice detection
•
Process engineering and sharing
•
Assumption of the responsibility at 360°
KEY POINT TO THE EXELLENCE

BEST IN PRACTICE CONCEPT

SOLUTIONS NOT REASONABLE FOR A SINGLE ENTERPRISE, BECOME FEASABLE FOR A
GROUP OF ENTERPRISES

PROFESSIONALITY

QUALITY IMPROVEMENT

COST SAVINGS
SAFO GROUP ROMANIA Srl

Since February 2007

30 specialists

4 Service lines
•
Fines management
•
Vehicle registration
•
Document management
•
Price-List databases (vehicles and accessories)
FINES MANAGEMENT - PROPOSITION
OUR SERVICE
SPECIALIZED DATABASE



Fleets registered owners
Fleet owners Associations



Main Police Authorities
Parking Authorities
High-Way managers
The full range of activities that the
fleet owner should perform in front of
a fine and/or a request of data by the
Police

Dematerialization of fines

Follow-Up and, sometimes, pushing
on the evolution of the rules at
national and European level
OVER 120 AUTHORITIES
SIGNED A DIRECT AGREEMENT
WITH SAFO
FINES MANAGEMENT
DATA EXCHANGE WITH POLITIA RUTIERA

The Police, when possible, doesn’t send the fine to the fleet owner to obtain a
reply in which is written that the vehicle was rented

The Police send an electronic request to SAFO, and it, on behalf of its
customers, replies electronically

Two ways of exchanging data
•
Data flow massive exchange
•
Specialized web site (FHW)
FINES MANAGEMENT
EUROPEAN PROJECTS

SAFO participates to EURO SPARKS 2 and is member in SPARKS Network

SAFO promotes a new project:
CBPMS - Cross-Border Penalties Management System
4 countries, including Romania, desired
Car
Rental
Firms
Penalty
Issuing
bodies
Ntional
Vehicle
Registe
r
Ntional
Vehicle
Registe
r
National
HUB
Car
Rental
Firms
National
HUB
Penalty
Issuing
bodies
National
HUB
Car
Rental
Firms
Ntional
Vehicle
Registe
r
Penalty
Issuing
bodies
VEHICLE REGISTRATION

Extended service
• Vehicle documentation management
• Registration and plates issuing
• Taxes payment

VDF available to SAFO and to the customer
• process automation
• data & documents exchange
• SLAs check
• Help desk support
DOCUMENT MANAGEMENT (VEHICLE DIGITAL FOLDER)

SERVICES
• The entire cycle for incoming documents
• Scanning and indexing
• Availability on the web
• Storage for the paper documents

SOLUTIONS
• A fully integrated platform, based on FABASOFT FOLIO
• Process automation
• Full automation of the cycle for incoming and outgoing documents
• All the events, the documents, the activities concerning a vehicle, gathered
in a unique digital folder, available on the web, with discretional access
PRICE-LIST DATABASES

A full database on vehicles sold in the Romanian market available TODAY and
up-to-time, with 37 brands
• Vehicle and accessories prices
• Special offers prices
• Constraints

Specialized for car rental/operational leasing quotations

2 Delivery channels
• Database in the format required by the customer for upload on its system
• Car Configurator web application available 24h, everywhere
CONTACTS
SAFO Group Romania Srl
Str. Nanu Muscel n. 4
Sector 5, Bucuresti
Mr. Dario Oliva, Operations Manager
Tel. +40 (0) 31.805.28.67
Fax + 40 (0) 31.805.28.68
E-mail: [email protected]