Professional Updates: Superannuation Law Move it or choose it By John Randall, Partner, and Yvonne Lee, Analyst, Deloitte Touche Tohmatsu Choice of fund and portability Pros and cons Impacts M ove it or choose it — that is the message currently being spread to employers, employees and the superannuation industry in relation to the handling of superannuation contributions and benefits. And if the current Government has its way, employees will soon be able to do both. It has been five years since the Howard Government first put forward its proposals to introduce choice into the superannuation system. After three bills (the last finally defeated in the Senate in August 2001) and an election win, the Government has yet to realise its proposal. But it has not been discouraged. If anything, the Government has become more determined than ever that choice will become a part of the superannuation system. Less than a year after defeat of the last choice Bill, the Government has wasted no time in putting a fresh Bill before Parliament in the form of Superannuation Legislation Amendment (Choice of Superannuation Funds) Bill 2002 (the ‘Choice Bill’). However, even before the Choice Bill has shown any promise of moving through both Houses, the Government has already unveiled the ‘next step’ to choice — portability. Clearly the Government is keen on giving employees greater control and flexibility in dealing with their superannuation assets. But is this really as great as it sounds? To say that superannuation is a complicated area is an understatement. Is it therefore wise to leave in the hands of the individual this mandatory investment that is designed to provide the major source of income in retirement? And how do choice and portability tie in with other Government policies such as the safeguarding and protection of superannuation? 620 NOVEMBER 2002 KEEPING GOOD COMPANIES Policy rationale The Government believes the public (via each individual) needs choice and portability for a number of reasons: • choice will increase competition in the superannuation industry • choice will increase the efficiency of the superannuation system, leading to increased returns • increased competition will force fund administration charges to go down • employers and government should not dictate investment decisions for employees and this extends to investment in superannuation — such decisions should be left to the individual • portability will allow fund members to consolidate their superannuation accounts; this in turn will help to overcome the inefficiencies that are associated with holding multiple accounts with small balances (such as higher administration costs and consequently, lower returns) • in a system where employees are able to play an active role in managing their superannuation, the system will need to respond with improved reporting and disclosure; as this happens, the safety of the system will continuously improve. Choice can be seen as a ‘going forward’ measure that will allow employees to decide where future contributions will be deposited. Portability complements choice by allowing existing super entitlements to be moved to an employee’s fund of choice. Although each measure operates independently of the other, choice and portability can be treated as a package and, in fact, has been promoted by the Government in this way. So how will it work? The Models Choice The Choice Bill introduces choice into the superannuation system by way of amendment of the existing superannuation guarantee legislation. The Choice Bill is divided into a number of sections explaining which contributions will satisfy the choice of fund requirements, how an employer can satisfy their obligations under choice, and the consequences to the employer of failing to do so. One notable difference between the current Choice Bill and previous Bills is its size. The current Bill is less than 30 pages long, compared with the first Bill on choice which ran well over 100 pages. Whereas previous models provided for limited and unlimited choice, the current model is designed purely to provide unlimited choice for employees. Under the proposal, employers will satisfy their obligations to offer unlimited choice if they have satisfied a formal choice process or agree to a fund proposed by the employee under an individual written agreement. The formal choice process is satisfied if an employer offers a ‘standard choice form’ to an employee before 29 July 2004 or within 28 days of commencement of an employee’s employment. A standard choice form must also be given to an employee if an employee makes a written request for one (unless the employer has made an individual written agreement with the employee or has given the employee a standard choice form in the previous 12 months) or if the employer becomes aware that an employee’s fund is no longer an eligible choice fund (ie, a complying fund). The standard choice form must contain certain prescribed information. It must state that the employee may choose any eligible choice fund and it must specify the details of a ‘default fund’ which the employer will use if the employee does not respond within 28 days of being given the standard choice form. A default fund is a fund provided for in a Commonwealth or Territory industrial award relevant to an employee. If a fund is not provided for under the award, then the default fund will be the fund into which the employer has been contributing for the previous 12 months. If the employer has been contributing to more than one fund over that period, the default fund will be the fund into which the employer was making contributions for the majority of its employees. If the employee is not covered by an industrial award, then the employer must select an ‘eligible default fund’. This must be a complying fund that satisfies minimum levels of insurance in respect of death. Alternatively, an employee may give written notice to their employer proposing a fund, employees will not need to offer choice. Employers failing to satisfy the choice requirements in respect of any employee will be guilty of an offence and subject to fines on a strict liability offence basis (being up to 60 penalty units1). Portability The details on portability are not clear, so far. At this stage, the Government has been taking comments in response to a consultation paper. The Government has at least indicated that the portability model should consist of the following key features: • the transfer of member benefits between complying funds, approved deposit funds (ADFs), Employers failing to satisfy the choice requirements in respect of any employee will be guilty of an offence and subject to fines on a strict liability offence basis (being up to 60 penalty units1). and the employer can then give written notice to accept that fund, thereby creating an individual written agreement between the parties. Contributions made for employees who are members of unfunded public sector schemes, contributions made to the Commonwealth Superannuation Scheme, the Public Sector Superannuation Scheme, contributions made under the Superannuation (Productivity Benefit) Act (until such time as regulations are made to include such contributions), and contributions made in accordance with an AWA or certified agreement, will be treated as in compliance with the choice requirements and employers of these NOVEMBER 2002 • • • • and Retirement Savings Accounts (RSAs) at the request of that member and the consent of the receiving fund a member would only be allowed to transfer the full extent of their withdrawal benefits (ie, the amount which would be payable if they voluntarily exited the fund) to another fund — partial transfers would not be allowed members of defined benefit schemes would not be allowed to transfer their benefits while still eligible to contribute to the scheme unfunded scheme members would not qualify for portability funds would be required to transfer benefits within 90 days of receipt of a member’s request. KEEPING GOOD COMPANIES 621 Superannuation Law cont. Choice and Portability Arguments against Arguments for ■ increases competition in the industry ■ increases the efficiency of the superannuation system, leading to increased returns ■ greater competition will drive fund fees down ■ will reduce the number of small accounts earning little or no returns ■ will reduce the number of accounts on the lost members register ■ encourages ownership over superannuation assets, gives employees more control over their retirement assets, allowing them to make their own choices and pursue their retirement and investment goals ■ demand for disclosure of information from funds will lead to improved disclosure and safety of superannuation. ■ increases compliance costs to employers and funds ■ superannuation is too complicated and will not be understood and will not be handled properly by individuals regardless of the amount of public education provided. Employees risk losing their savings if they make an uninformed decision or fall victim to an unscrupulous adviser. ■ there is no evidence that choice and portability will lead to lower fees and charges, particularly as overseas experiences have shown the opposite effect ■ choice and portability may actually lead to an increase in the number of superannuation accounts as employees move from fund to fund, possibly chasing higher returns ■ the existing system already offers choice within funds ■ entry and exit fees are a barrier to choice and portability but there are no proposals to regulate or limit the level of entry and exit fees ■ the disclosure regime, even following from Financial Services reform, will not be adequate or understood by employees. The proposed start date for each of choice and portability is 1 July 2004. Will it work? This is the all important question. After five years and almost as many Bills, has the Government finally got it right? On this matter, the critics are still out. The Choice and Portability table provides a summary 622 NOVEMBER 2002 of the arguments, some of which deserve further consideration. One of the key messages being pushed in the debate is the fact that Australians have a basic right to make their own decisions with respect to superannuation as they would with any other investment. Implicit in this argument is that superannuation is like any other investment — bank accounts, share investments, even the purchase of KEEPING GOOD COMPANIES the family home. This is a rather obscure (and, some would say, absurd) assumption. Superannuation must be distinguished from other asset types simply because it is different. To begin with, superannuation is a compulsory investment for Australians. It is taxed differently from other assets and is subject to preservation rules. The same cannot be said of other asset types. It is Superannuation Law cont. arguable that special treatment needs to continue to be afforded to superannuation. Increased efficiency and higher returns are two of the expected positives to come out of the proposals. It is reasonable to expect that rationalisation of the industry and enhanced efficiencies will be a direct result of increased competition. However, it is arguable as to whether higher returns will also result. Ultimately, fund returns are driven by the performance of the assets in which the trustees have invested. While choice and portability might boost returns through its downward effects (if any) on fund administration costs, one needs to be cautious as to how long this might be sustained. Indeed, the ability of investment managers to invest on a long-term basis is likely to be hampered by the ability of individual members to withdraw all of their benefits within a short period. Australians have only started to come to grips with share investments over the last decade as a result of a series of asset sales by the Government. By comparison, superannuation is a far more complicated product. The time and effort required to gain just a little understanding is extremely disproportionate. One must ask, should employees even be entrusted with the role of managing an investment that is, at the very least, complicated in nature? Advisers in this area need to be qualified and more importantly, licensed in order to give advice as to how and where money should be invested. The latter, a more recent requirement under Financial Services reform, recognises that investment management requires a certain level of technical knowledge of products and that investing money in financial products contains elements of risk that need to be understood and addressed. Unfortunately for many individuals, there may well be the temptation to chase higher returns from year to year by frequently switching between funds. After all, the best indicator of future performance is past performance — isn’t this what every backyard investment guru says? Changing funds on a regular basis is costly and soon erodes the value of benefits. Overall returns for a member may actually decline and as the number of accounts held increases, it will be more difficult for individuals to keep track of their superannuation and, inevitably, accounts may end up in the lost members register. Employers are probably the biggest losers under the proposed system. Careful not to burden the superannuation industry with more administration, the administrative burden has instead been shifted to employers. Other costs that shouldn’t be forgotten are the costs incurred by employees in gathering information and advice to choose their fund. Not even Treasury has been able to estimate these costs. While the Labor Party has been arguing for a cap on administration fees charged by funds, nothing is being done about limiting fees charged by planners and advisers, who will no doubt be the real winners in the choice regime. It is one thing to build flexibility into the system — but protecting retirement benefits is also part of the Government’s broader policies on superannuation. To this extent it NOVEMBER 2002 should be noted that the Australian Securities and Investments Commission (ASIC) has recently released draft guidelines in relation to the way in which certain financial products, including superannuation, are advertised. Essentially the guidelines discourage the use of historical returns and require qualification of promotional material that uses historical data. This is a step in the right direction and may help to address the above problem. Impact on employers Employers are probably the biggest losers under the proposed system. Careful not to burden the superannuation industry with more administration, the administrative burden has instead been shifted to employers. The task ahead for employers is huge. Treasury estimates the compliance cost to employers of choice in the first year will be $27 million, with recurring costs of $18 million. Interestingly, Treasury has calculated this on the basis that it will initially take the 500,000 affected employers three hours in total to comply with the new rules, at a cost of $18 per hour after tax. Bearing in mind that Treasury has budgeted for a total of $28 million to be spent over four years to implement, administer and conduct its public education campaign, it might appear that estimates have been a little optimistic. Once an employee makes their choice, it becomes the employer’s role to give effect to that choice. For employers, compliance with choice will almost exclusively depend on a complete and up to date record keeping system. Employers will need to keep track of to whom they have issued standard choice forms or with whom they have made individual agreements and when and to which fund. Employers will also need to ensure they remain up to date as to whether a particular fund is still accepting contributions and KEEPING GOOD COMPANIES 623 Superannuation Law cont. continues to have complying status. Selecting a default fund will be no small task either. Poor returns in recent times may mean that defaulting to the existing fund may not be the easy way to fulfil this obligation. No doubt many employers would be under pressure to find a better performing fund, especially as there is the possibility that many employees who are overwhelmed by choice will simply fall back on the default fund. Furthermore, while the Choice Bill has provisions which protect employers from any liability to compensate employees for any loss or damage for, say poor returns on a default fund, until such provisions are tested, employers best proceed with caution. Under the choice system, employers should also expect to find themselves taking on a ‘help desk’ role for employees. Although the Choice Bill makes no mention of such a requirement for employers, employees inevitably will refer queries to their employer (as the employer will have provided them with the standard choice form). It is critical that employers be aware of and ensure they only provide factual information to employees in relation to the way the choice system operates. Under no circumstances should employers start giving opinions and advice as to which fund an employee should choose, unless they hold an Australian Financial Services Licence as required under Financial Services reform. Where an employer is licensed to provide financial product advice, the employer will also need to ensure that disclosure requirements are adhered to — in particular, if the employer receives a commission or some other incentive for recommending a particular fund to an employee. Impact on fund trustees The key issue confronting trustees in the choice and portability 624 NOVEMBER 2002 environment is disclosure. Choice and portability has been heavily promoted as the driver for improved and enhanced disclosure in the superannuation system. As the importance of accountability and good corporate governance continues to be highlighted with the failure of major organisations and superannuation funds, trustees will be under pressure to deliver in this area. In accordance with the product disclosure statements (PDS) requirements following from Financial Service reform, trustees will need to ensure that all potential new members understand what they are investing in. ‘Clear, concise and effective’ are the golden rules for PDS. Financial Services regulations regarding the disclosure of investment fees for superannuation funds (the so-called ‘ongoing management charge’) were recently rejected in the Senate as they were not considered comprehensive or comprehendible to the ordinary investor. Since then, ASIC has released a report2 which discusses various options for improving the way in which investment fees and charges should be disclosed in the post-Financial Services reform era. Trustees should take note of the options and recommendations put forward in the report, which include: • disclosing the purpose of any fees imposed • presenting a standardised fees table that identifies significant fees (eg, entry, exit, switching and management fees) • separating the disclosure of administration and investment fees • standardising the terminology used across all financial products (which would allow super to be compared with other investments) • disclosing the capacity to increase fees and maximum fees in the fees section of PDS KEEPING GOOD COMPANIES • disclosing the impact of fees on returns over various periods on both a percentage and dollar basis • disclosing the amount of fees paid to advisers in the fees section of PDS • disclosure of actual fees relating to a person’s investment. While employers have a role to play in assisting employees, trustees should note that education needs to come from all angles — government, employers and fund trustees. After all, who knows more about superannuation than those in the industry? Conclusion If choice is to become entrenched in the superannuation system, then its introduction must be done carefully. Up to $30 billion per annum in contributions will be at stake. And what of portability? Proposed legislation has not been drafted on portability, but if anything, moving existing benefits between funds requires even more care. Superannuation assets are currently valued at around $530 billion and this figure will continue to grow. There can be such a thing as too much flexibility and too much choice. But will the opposing parties be persuaded this time? The Government is keeping its fingers crossed. Notes 1 One penalty unit equals $110 dollars. If a body corporate is convicted of the offence, the court may impose a fine of an amount not greater than five times the maximum fine that could be imposed by the court on an individual convicted of the same offence. 2 ‘Disclosure of Fees and Charges in Managed Investments: Review of Current Australian Requirements and Options for Reform — Report to the Australian Securities and Investments Commission.’
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