Calculation Agent Code of Conduct of Interactive Data Pricing and Reference Data LLC August 19, 2015 Calculation Agent Code of Conduct, page 2 TABLE OF CONTENTS Contents I. Background ................................................................................................................................. 3 A. Overview of Calculation Agent Code of Conduct..................................................... 3 B. Calculation Agent Group vs. Submitter Group ........................................................ 3 C. Personnel who are subject to Calculation Agent Code of Conduct ......................... 4 D. Performance of Calculations ....................................................................................... 4 II. Conflicts of Interest .................................................................................................................... 4 A. Ownership Structure .................................................................................................... 4 B. Business Code of Conduct ........................................................................................... 5 C. Confidentiality of Data ................................................................................................ 5 D. Exchange of Information Controls ............................................................................ 5 E. Segregation of Reporting Lines .................................................................................. 5 F. Supervisory Review...................................................................................................... 6 G. Remuneration Policy ................................................................................................... 6 III. Risk Management ...................................................................................................................... 7 A. Infrastructure/Control Framework ........................................................................... 7 B. Whistleblower Mechanism .......................................................................................... 7 IV. Qualifications of Personnel Performing Calculation Agent Services ....................................... 7 A. Expertise of Personnel ................................................................................................. 7 B. Training of Personnel .................................................................................................. 8 V. Index Administrator Responsibilities ........................................................................................ 8 VI. Books and Record Retention ................................................................................................... 10 VII. Administration of the Calculation Agent Code of Conduct .................................................. 10 A. Distribution and Acknowledgment of the Calculation Agent Code of Conduct.. 10 B. Questions, Reviews and Sanctions ............................................................................ 10 C. Reporting .................................................................................................................... 10 Glossary ......................................................................................................................................... 11 Appendix A Financial Benchmarks Submitter Code of Conduct ................................................. 14 Calculation Agent Code of Conduct, page 3 I. Background A. Overview of Calculation Agent Code of Conduct Interactive Data Pricing and Reference Data, LLC (the “Company”) provides calculation agent services through its ETF & Index Services Group. As a calculation agent, the Company has been delegated with the responsibility for determining a Benchmark through the application of a formula or other method of calculating the information or expressions of opinions provided for that purpose, in accordance with the Methodology set out by the Index Administrator. Index sponsors are among the clients of Company’s evaluated pricing services and this Calculation Agent Code of Conduct (the “Code”) has been developed consistent with the IOSCO Principles for Financial Benchmarks set out in the Final Report dated July 2013 (the “Final Report” or “IOSCO Benchmark Principles”). As an independent provider of index calculation agent services to the financial services industry, the Company generally does not face many of the types of conflicts of interest described in the Final Report, such as: the manipulation of data by submitters that are also market participants or discretion in the selection of data to be submitted. Nonetheless, the Company has adopted this Code to provide additional transparency into the Company’s procedures, controls and governing processes to help enable Benchmark Administrators to exercise effective oversight of the Benchmark setting process in conformance with the IOSCO Benchmark Principles. As described in the Final Report, because the universe of Benchmarks is large and diverse, the application of the IOSCO Benchmark principles is intended to be proportional to the size and risks posed by the Benchmark-setting process. This Code has been developed incorporating these proportionality principles as applied to an independent provider of evaluated pricing services that may be used by a Benchmark administrator in the determination of a Benchmark. This Code is not intended to create any rights for Stakeholders or other third parties. Capitalized terms are defined as used herein and/or in the Glossary at the end of this Code. B. Calculation Agent Group vs. Submitter Group The Company’s ETF & Index Group provides clients with a range of index calculation services, including but not limited to iNAV pricing for fixed income and listed markets ETFs, and other similar instruments globally. This group provides independent and objective index operational outsourcing, including the design support, maintenance, calculation and distribution Calculation Agent Code of Conduct, page 4 of indexes across fixed income instruments, currencies, equities and commodities. These services are not deemed to be investment advisory services. Separate from Calculation Agent services, the Company also provides global securities pricing, evaluations, and reference data. Benchmark Administrators are among Company’s clients for its evaluated pricing services. The Company has developed a Submitter Code of Conduct, which governs the use of evaluated prices as Submitter data. The Submitter Code of Conduct describes the requirements for making submissions, as well as the internal controls pertaining to evaluated prices, as well as guidelines pertaining to Expert Judgment by Evaluators. Attached as Appendix A is the Financial Benchmarks Submitter Code of Conduct. C. Personnel who are subject to Calculation Agent Code of Conduct The ETF & Index Group is comprised primarily of business and product management, client support, product operations, and business analyst roles focused on data, quality control and technology. D. Performance of Calculations Using a customer-provided Methodology Rule Book, Company conducts the following steps: Build eligible universe based on high level index criteria and apply filtering and weighting rules associated with the specific index methodology. Perform backtesting calculations based on the index methodology for the time periods specified by the Benchmark Administrator. Rebalancing of each Index including incorporation of any newly issued securities and changes in a security status (such as Ratings downgrade). Daily maintenance functions, including but not limited to, corporate actions, cash flows, accrued interest, and inflation factor adjustments. Daily calculation of constituent and index level returns and associated analytics. Delivery of output files for each Index including index summary and constituent detail at a frequency determined by the Index Administrator. Third party dissemination as applicable based on the Index Administrator’s instructions. II. Conflicts of Interest As Calculation Agent, Company does not exert discretion in the determination of index values. Calculations will be made pursuant to the instructions provided by the Index Administrator. A. Ownership Structure Calculation agent and evaluated pricing services are provided by Interactive Data Pricing and Reference Data LLC. Interactive Data Pricing and Reference Data LLC has been in business since 1968, and is a privately owned and operated Delaware Limited Liability Company. Calculation Agent Code of Conduct, page 5 Interactive Data Corporation is the sole member of Interactive Data Pricing and Reference Data LLC, and is owned by investment funds managed by Silver Lake and Warburg Pincus. B. Business Code of Conduct Company employees are bound by the Code of Business Conduct and Ethics of Interactive Data Corporation. The Code of Business Conduct and Ethics articulates ethical responsibilities and business conduct standards including, among other things, with respect to: compliance with laws, rules and regulations; honest and ethical conduct and fair dealing; protection and proper use of corporate assets; bribery, gifts and travel & entertainment; and accuracy of books and records and public reports and communications. A copy of the Code is available on the Interactive Data website: www.interactivedata.com under “About Us > Corporate Governance.” All members of the Calculation Agent Group are subject to the Code of Conduct. C. Confidentiality of Data As set forth above in section 2.B, all employees are bound by the Code of Business Conduct and Ethics. The Code requires employees to maintain the confidentiality of client information except when disclosure is authorized or legally mandated. Contractor or subcontractor agreements may also include non-disclosure or confidentiality provisions as appropriate. D. Exchange of Information Controls Company has implemented procedures to control the exchange of information between staff engaged in activities (involving a risk of conflicts of interest or between staff and third parties), where that information may reasonably affect any Benchmark determinations. Formal procedures are in place to control the allocation of access rights to all systems. Company uses the principle of least privilege when determining when and how to grant access. Access control for all systems is limited to “those who need access to do their job”, and only internal staff with a “need to know” have access to client information. If an employee changes roles within the Company, it is the line manager’s responsibility to request access right changes. If an employee leaves the Company or is terminated, the process begins with notification from Human Resources, which generates an internal checklist that requires “removal of access” confirmation. User activity on Company’s systems is maintained via an application event log. E. Segregation of Reporting Lines Personnel as described in I. c. above work together to build and implement the Index as specified by the Index Administrator. Based on Company’s role as a Calculation Agent, we do not believe conflicts of interest are inherent in Company’s operations. There is no incentive for staff in any area of Company’s business to unduly influence index returns, as the business does not operate in any capital markets capacity nor does it base fees on index return levels. Calculation Agent Code of Conduct, page 6 F. Supervisory Review Supervision and sign-off by authorised or qualified employees occurs at various stages of the Index calculation process: 1. Data input update process – There are extensive data reviews done by the upstream data sources such as Company’s Evaluated Services and Reference Data operations groups. Once the data is received within the calculation system, there are a variety of automated and manual reviews done to help verify that the data inputs received are accurate. 2. Corporate actions – There are a series of manual reviews performed by the Index Specialist to confirm that the corporate actions are applied to the indices properly. 3. Cash adjustments – The intra-month cash flows are an automated process within the calculation process. A supervisory review would be introduced as one step within a troubleshooting/problem solving resolution on the index levels as part of an exception process. 4. Accrued interest calculations – The accrued interest calculations are an automated process with the calculation process. A supervisory review would be introduced as one step within a troubleshooting/problem solving resolution on the index levels as part of an exception process. 5. Daily returns and analytics calculations – The daily returns calculations and analytics are an automated process with the calculation process. A supervisory review would be introduced as one step within a troubleshooting/problem solving resolution on the index levels as part of an exception process. 6. Index levels and Constituent Level Validation checks– There are a variety of automated and manual verifications done by the Index Specialist before the Index Level Data and Constituents Level Data is released each day, facilitated by post processor program checks. If specific Index(es) fail the exception processing checks, the Index Specialist will escalate to the Index Supervisory for problem resolution review. 7. File delivery – The Index Specialist confirms each day that the files have been posted for client delivery. An error message will be sent to the Index Specialist if there is a delivery failure. G. Remuneration Policy Adequate remuneration policies that ensure all staff who participate in the Benchmark determination are not directly or indirectly rewarded or incentivised by the levels of the Benchmark. Company’s ETF & Index Group licenses its services in such a way that there is no link to Index returns. Staff remuneration is based upon personal performance objectives and corporate financial goals, not on Index levels. Calculation Agent Code of Conduct, page 7 III. Risk Management A. Infrastructure/Control Framework Interactive Data Corporation has established a Risk Committee including the CEO, CIO-Application Development, CIO-Technical Infrastructure, SVP-Global Business Services & Chief of Staff, SVP & General Counsel, and VP-Audit &Control Services. In addition, both the Interactive Data Audit function (ACS) and the Interactive Data Pricing and Reference Data Compliance department include risk assessment as part of their responsibilities. Each year, ACS develops a risk based audit plan for Interactive Data based on company-wide risk assessment data, prior audit results, and management input. This audit plan is reviewed with and approved by the CEO/CFO and reviewed by the Interactive Data Corporation Audit Committee. The Chief Compliance Officer (CCO) of Interactive Data Pricing and Reference Data engages in risk assessment regarding the policies and procedures adopted pursuant to Rule 206(4)-7 of the Investment Advisers Act and discusses the risk assessment with the company’s management and Interactive Data Corporation’s Audit Committee. Interactive Data’s Business Continuity Program Office, working with management, utilizes a business impact analysis (BIA) process to help the company assess risk and identify business impact. The BIA is conducted at the business process/function level, with the information then used in the formulation of our business continuity plans. The Information Security department also engages in periodic risk assessments, the results of which are shared with senior management. B. Whistleblower Mechanism The Company does not have a separate whistleblower policy; however the Code of Business Conduct and Ethics includes anti-retaliation/whistleblower protections. The Company maintains a hotline for confidential, anonymous complaints by employees regarding questionable accounting, internal accounting controls or auditing matters, and other matters. IV. Qualifications of Personnel Performing Calculation Agent Services A. Expertise of Personnel Staff located in Santa Monica CA and Bedford MA consistently exhibits the requisite level of expertise for their relative levels of experience (senior and junior staff). There is a yearly objective building and review process to help ensure the level of competence remains at acceptable levels. Calculation Agent Code of Conduct, page 8 B. Training of Personnel Company offers an orientation program to new employees, introducing them to the Company, its functions, and job specific training. The employee’s job responsibilities are reinforced through on-the-job training and specialized development programs as appropriate. Employees are provided with measurable objectives and are subject to periodic performance reviews to evaluate competence, through a performance management process. Employees are also required to complete and acknowledge in writing a Security Awareness Training Program when hired, then as part of Company-wide training every other year. The Compliance department provides periodic training on the Code of Ethics and compliance policies to evaluated services staff. V. Index Administrator Responsibilities The following will be the responsibility of the Index Administrator, not the Calculation Agent. 1. Representative Group of Submitters: Ensuring that Submitters comprise an appropriately representative group of participants (taking into consideration the underlying Interest measured by the Benchmark); 2. Submitter Compliance with Guidelines: Employing a system of appropriate measures so that, to the extent possible, Submitters comply with the Submission guidelines, as defined in the Submitter Code of Conduct and the Index Administrators’ applicable quality and integrity standards for Submission; Note: As a Data Submitter, Interactive Data Pricing and Reference Data LLC will provide annual attestations as to compliance with Interactive Data Submitter Code of Conduct. 3. Frequency of Submissions: Specifying how frequently Submissions should be made and specifying that inputs or Submissions should be made for every Benchmark determination; and 4. Monitoring of Submissions: Establishing and employing measures to effectively monitor and scrutinize inputs or Submissions. This should include pre-compilation or pre-publication monitoring to identify and avoid errors in inputs or Submissions, as well as ex-post analysis of trends and outliers. Note: Interactive Data Pricing and Reference Data’s evaluated pricing process includes intraday, weekly, and/or monthly quality controls in support of our evaluations. Quality Controls Some of the quality controls performed for all asset classes include the following: Calculation Agent Code of Conduct, page 9 • System requirements to enter an explanation for securities where there has been an adjustment to the evaluation that breaks an internal tolerance level • Daily checks of trading information and data changes (including ratings) • Review of unchanged evaluations and other applicable data • Daily reviews by managers of tolerance reports to confirm processes are being followed • Monthly management reviews of evaluator work samples (tolerance reports, client challenges, and other evaluation-related matters). Quality Controls: Continuous Fixed Income Evaluations Interactive Data Pricing and Reference Data LLC also provides continuous fixed income evaluated pricing for certain asset classes. Current coverage includes U.S. and EMEA corporate and sovereign bonds, US TBA MBS, US MBS pass-throughs and US agency/government sponsored enterprise (GSE) debentures, and US and European money market instruments, with coverage of Asia Pacific sovereign and corporate bonds expected to be available shortly. Some of the quality controls performed for fixed income instruments evaluated continuously throughout the day include: • The continuous evaluation process flags certain potential changes in evaluations as “exceptions” for review by evaluators based on internal system tolerances and parameters. This process is designed to highlight potential issues based on logic checks that review inbound data prior to its application in the evaluation process. Evaluators are prompted by a notification to review data exceptions for acceptance or rejection. Evaluators apply their subject matter expertise, review comparable securities, and reach out to market contacts for information to confirm or reject exceptions.* • Intra-day review of market information and data changes (including ratings) that may have an impact on our evaluations. *Note that the processing of such exceptions can take additional time to complete. The processing of all flagged exceptions is required prior to the release of the endof-day evaluations. These reviews however may not be complete, and therefore the results of such reviews may not be known, in connection with continuous fixed income evaluated prices available at 3:00 p.m. and 4:00 p.m. ET, respectively. As a result, Interactive Data Pricing and Reference Data LLC recommends that customers carefully consider the intended use of continuous fixed income evaluations in light of the nature and timing of available end-of-day data before determining if such evaluations are appropriate for customer’s intended applications. End-of-day evaluations may be more appropriate than continuous fixed income evaluations for certain applications, such as determination of U.S. registered investment company NAV calculations at 3:00 p.m. or 4:00 p.m. ET. Calculation Agent Code of Conduct, page 10 For additional information regarding quality controls, please refer to the evaluation methodologies (available on 360ViewSM or upon request). VI. Books and Record Retention As of the date of this code the Calculation Group maintains Index values and returns on a historical basis for its clients. Specific requirements can be reviewed with the client. VII. Administration of the Calculation Agent Code of Conduct A. Distribution and Acknowledgment of the Calculation Agent Code of Conduct The Company will require that all personnel subject to this Code acknowledge in writing receipt of this Calculation Agent Code of Conduct and any amendments hereto. On a yearly basis, the Company will require such personnel to acknowledge in writing that he/she has received the current copy of this Calculation Agent Code of Conduct. B. Questions, Reviews and Sanctions Where to Direct Questions. Questions about this Code should be directed to Erin Heise, Vice President, Listed Markets and Indices, Interactive Data. Investigations of Alleged Violations. Erin Heise shall notify the General Counsel of any alleged violations. The General Counsel shall conduct an investigation of any alleged violations. Any violations found shall be reported to General Counsel and appropriate Company management, including Human Resources. Sanctions for Violation of this Code. Any person who violates this Policy will be subject to disciplinary action up to and including termination. Such action may be based on, among other concerns, whether or not the violation was intentional and the nature and duration of the violation. C. Reporting If any employee knows or believes that any person has engaged in (or is engaging in) conduct that violates this Code, such employee must report the information either to the General Counsel or to his/her manager. Calculation Agent Code of Conduct, page 11 Glossary Administrator: An organization or legal person that controls the creation and operation of the Benchmark Administration process, whether or not it owns the intellectual property relating to the Benchmark. In particular, it has responsibility for all stages of the Benchmark Administration process, including: a) the calculation of the Benchmark; b) determining and applying the Benchmark Methodology; and c) disseminating the Benchmark. Benchmark: Any prices, estimates, rates, indices or values that are: a) Made available to users, whether free of charge or for payment; b) Calculated periodically, entirely or partially by the application of a formula or another method of calculation to, or an assessment of, the value of one or more underlying Interests; c) Used for reference for purposes that includes one or more of the following: • determining the interest payable, or other sums due, under loan agreements or under other financial contracts or instruments; • determining the price at which a financial instrument may be bought or sold or traded or redeemed, or the value of a financial instrument; and/or • measuring the performance of a financial instrument. Calculation Agent: A legal entity with delegated responsibility for determining a Benchmark through the application of a formula or other method of calculating the information or expressions of opinions provided for that purpose, in accordance with the Methodology set out by the Administrator. Calculation Agent Group: The ETF & Index Services group within Interactive Data Pricing and Reference Data LLC. Company: Refers to Interactive Data Corporation. Note: Interactive Data Pricing and Reference Data LLC is registered as an investment adviser with the U.S. Securities and Exchange Commission under the Investment Advisers Act of 1940, as amended. Expert Judgment: The exercise of discretion by an Administrator or Submitter with respect to the use of data in determining a Benchmark. Expert Judgment includes extrapolating values from prior or related transactions, adjusting values for factors that might influence the Calculation Agent Code of Conduct, page 12 quality of data such as market events or impairment of a buyer or seller’s credit quality, or weighting firm bids or offers greater than a particular concluded transaction. Individual Submitter: individual determining information that is provided to an Administrator or Calculation Agent in connection with the determination of a Benchmark. Interest: Any physical commodity, currency or other tangible goods, intangibles (such as an equity security, bond, futures contract, swap or option, interest rates, another index, including indexes that track the performance of a rule-based trading strategy or the volatility of a financial instrument or another index), any financial instrument on an Interest, which is intended to be measured by a Benchmark. Depending on the context, it is assumed that the word “Interest” also includes the market for such Interest. IOSCO: The Board of the International Organization of Securities Commissions. IOSCO Benchmark Principles: The Principles for Financial Benchmarks set out in the Final Report dated July 2013 published by IOSCO. Methodology: The written rules and procedures according to which information is collected and the Benchmark is determined. Regulated Market or Exchange: A market or exchange that is regulated and/or supervised by a Regulatory Authority. Regulatory Authority: A governmental or statutory body (not being a Self-Regulatory Organization) with responsibility for securities and/or commodities and futures regulation. Self-Regulatory Organization or “SRO”: An organization that has been given the power or responsibility to regulate itself, whose rules are subject to meaningful sanctions regarding any part of the securities market or industry. This authority may be derived from a statutory delegation of power to a non-governmental entity or through a contract between an SRO and its members as is authorized or recognized by the governmental regulator. See IOSCO Methodology, Principle 9, p.50. Stakeholder: Subscribers and other persons or entities who own contracts or financial instruments that reference a Benchmark. Standard Inputs: The inputs that Interactive Data normally seeks for evaluations of securities, listed in approximate order of priority, include: benchmark yields, reported trades, broker/dealer quotes, issuer spreads, two-sided markets, benchmark securities, bids, offers and reference data including market research publications. Submission(s): Prices, estimates, values, rates or other information that is provided by a Submitter to an Administrator for the purposes of determining a Benchmark. This excludes data sourced from Regulated Markets or Exchanges with mandatory post-trade transparency requirements. Calculation Agent Code of Conduct, page 13 Submitter: A Submitter Firm or an Individual Submitter. Submitter Firm: A legal person (other than an individual) providing information to an Administrator or Calculation Agent required in connection with the determination of a Benchmark. Subscriber: A person or entity that purchases Benchmark determination services from an Administrator. Supervisor: A person with relevant skills, experience and seniority appropriate to supervise Submissions to be made by a Submitter. Calculation Agent Code of Conduct, page 14 Appendix A Financial Benchmarks Submitter Code of Conduct Financial Benchmarks Submitter Code of Conduct of Interactive Data Pricing and Reference Data LLC Global Evaluated Pricing Services August 19, 2015 Calculation Agent Code of Conduct, page 15 TABLE OF CONTENTS Page I. Background ................................................................................................................................. 3 A. Purpose of Submitter Code of Conduct ......................................................................... 3 B. Scope ............................................................................................................................ 16 C. Regulatory Authorities and Compliance Department ..................................................... 4 D. Personnel Who Are Subject to Submitter Code of Conduct .......................................... 4 II. Requirements .............................................................................................................................. 4 A. Making Submissions.................................................................................................... 18 1. Mechanism and Timing of Submissions .................................................................. 4 2. Who May Make Submissions ................................................................................... 4 3. General Requirements for Submissions; Data Sufficiency. ..................................... 5 4. Hierarchy of Data Inputs and Information Regarding Submissions......................... 6 5. Conflicts of Interest and Code of Ethics ................................................................... 6 B. Evaluated Pricing Challenge Process .......................................................................... 20 C. Withdrawal of Submissions ......................................................................................... 21 D. Internal Systems and Controls ..................................................................................... 21 1. Procedures for Making Submissions and Use of Expert Judgment .......................... 8 2. Record-Keeping Policies .......................................................................................... 8 3. Pre-submission Validation and Escalation and Supervisory Review ....................... 8 4. Compliance Department Oversight .......................................................................... 9 III. Administration of the Submitter Code of Conduct................................................................. 10 A. Distribution and Acknowledgment of the Submitter Code of Conduct; Training ...... 10 B. Questions, Reviews and Sanctions ................................................................................ 9 1. Where to Direct Questions ...................................................................................... 9 2. Reviews by CCO ..................................................................................................... 9 3. Investigations of Alleged Violations ....................................................................... 9 4. Sanctions for Violation of this Code ....................................................................... 9 C. Reporting. .................................................................................................................... 10 Glossary ......................................................................................................................................... 11 Calculation Agent Code of Conduct, page 16 I. Background A. Purpose of the Submitter Code of Conduct Interactive Data Pricing and Reference Data LLC (the “Company”) provides global securities pricing, evaluations, and reference data to over 5,000 clients globally in support of their pricing activities, securities operations, research, and portfolio management. Benchmark Administrators are among the clients for our evaluated pricing services and this Submitter Code of Conduct (the “Code”) has been developed consistent with the IOSCO Principles for Financial Benchmarks set out in the Final Report dated July 2013 (the “Final Report” or “IOSCO Benchmark Principles”). As an independent provider of evaluated prices to the financial services industry, the Company generally does not face many of the types of conflicts of interest described in the Final Report, such as: the manipulation of data by submitters that are also market participants or discretion in the selection of data to be submitted.1 Nonetheless, the Company has adopted this Code to provide additional transparency into the Company’s procedures, controls and governing processes to enable Benchmark Administrators to exercise effective oversight of the Benchmark setting process in conformance with the IOSCO Benchmark Principles. As described in the Final Report, because the universe of Benchmarks is large and diverse, the application of the IOSCO Benchmark principles is intended to be proportional to the size and risks posed by the Benchmark-setting process. This Code has been developed incorporating these proportionality principles as applied to an independent provider of evaluated pricing services that may be used by a Benchmark Administrator in the determination of a Benchmark. This Code is not intended to create any rights for Stakeholders or other third parties. Capitalized terms are defined as used herein and/or in the Glossary at the end of this Code. B. Scope The scope of Submitter data (“Submissions”) subject to this Code includes: (a) evaluations of fixed income and other debt securities, (b) evaluations of security-based swaps, (c) the Fair Value Information Service for certain international equities, equity index futures contracts and equity options, and (d) evaluations of certain equity securities, including American Depositary Receipts (ADRs). The Company provides evaluations for global fixed income securities prepared by personnel at our international affiliates, Interactive Data (Europe) Ltd. and Interactive Data (Australia) Pty Ltd. and such evaluations are also included within the scope of this Code. 1 Principles for Financial Benchmarks, IOSCO Final Report (July 2013), p.3. Calculation Agent Code of Conduct, page 17 The Final Report excludes from the definition of Submitter data sourced from Regulated Markets or Exchanges with mandatory post-trade transparency requirements. As a result, this Code does not include within its scope any U.S. or foreign regulated listed markets pricing data provided by the Company. This Submitter Code of Conduct also expressly excludes any and all valuations content provided by third party sources including: Valuations for Canadian dollar-denominated corporate, treasury, provincial, and municipal bonds, zeros, strips, and trusts/funds provided by SVCSM (a service of SS&C Technologies, Inc.), Valuations for certain Student Loan Auction Rate Securities (SLARS), Municipal Auction Rate Securities (MARS), and Auction Rate Preferred Securities (ARPS) provided by Pluris Valuation Advisors LLC, Valuations for certain complex structured securities, OTC derivatives, and loans made available by the Federal Reserve Bank of New York in connection with the Term Asset-Back Securities Loan Facility provided by Prism Valuation, and CDO/CLO and other supplemental instrument valuations coverage from Bank of America/Merrill Lynch PriceServe. Broker-quoted securities are adjusted based solely on the Company’s receipt of updated quotes from market makers or brokerdealers recognized as market participants. A list of such issues is compiled daily as of market close and is available via the Company’s 360ViewSM service. C. Regulatory Authorities and Compliance Department The Company is registered as an investment adviser with the U.S. Securities and Exchange Commission with respect to its evaluated pricing services for fixed income securities, and certain derivatives and equity securities. As a registered investment adviser, the Company has appointed a Chief Compliance Officer (CCO) responsible for adopting and implementing policies and procedures reasonably designed to prevent violations of the Investment Advisors Act of 1940, and for adoption and implementation of a compliance program that includes risk assessment and periodic review and testing of the company’s written policies and procedures. The CCO is responsible for assessing, no less frequently than annually, the adequacy of the policies and procedures adopted pursuant to Rule 206(4)-7 of the Investment Advisers Act of 1940; as amended (the “Advisers Act”) and the effectiveness of their implementation. The CCO reports to the Senior Vice President and General Counsel, and has dotted line reporting to the Interactive Data Corporation Audit Committee. For additional information, please refer to Interactive Data Pricing and Reference Data LLC’s Form ADV (available via the SEC’s Investment Adviser Public Disclosure website). D. Personnel Who Are Subject to the Submitter Code of Conduct Calculation Agent Code of Conduct, page 18 This Code applies to all employees of the Company or its affiliates involved in the determination of Submissions on behalf of the Company (“Submitter Group”). The Submitter Group consists of the Company’s evaluation services staff and their Supervisors. II. Requirements A. Making Submissions 1. Mechanism and Timing of Submissions. The Company undertakes to provide Submissions to each Administrator in a manner consistent with the process agreed with such Administrator. 2. Who May Make Submissions. The Company maintains procedures and controls designed to ensure that only the Submitter Group may determine Submissions and that only properly authorized individuals within the Submitter Group may approve the release of Submissions. Additional information regarding internal controls and supervisory review of Submissions is provided in Section II.D.3. The Company’s evaluation services staff and their supervisors shall have appropriate experience, skills, knowledge and qualifications for the responsibilities assigned to them. The Company shall take appropriate steps to ensure the continued provision of evaluated services in the absence of any particular individual. 3. General Requirements for Submissions; Data Sufficiency. The Company’s bid-side evaluations are market-based measurements that represent the Company’s good faith opinion as to what the holder would receive in an orderly transaction (for an institutional round lot position typically 1MM or greater current value USD or equivalent in local currency) under current market conditions. Trades and bids are reviewed to determine that the lot size is representative of an institutional round lot, though smaller or retail sized lots may be considered especially if this is the only or primary trading information available. The Company uses valuation techniques that reflect market participants’ assumptions and maximize the use of relevant observable inputs including quoted prices for similar assets, benchmark yield curves and market corroborated inputs. The Company utilizes evaluated pricing models that vary by asset class and incorporate available trade, bid and other market information and for structured securities, cash flow and, when available, loan performance data. Because many fixed income securities do not trade on a daily basis, Interactive Data’s evaluated pricing applications apply available information as applicable through processes such as benchmark curves, benchmarking of like securities, sector groupings, and matrix pricing, to prepare evaluations. In addition, Interactive Data uses model processes, such as the Option Adjusted Spread (OAS) model for structured securities to assess interest rate impact and develop prepayment scenarios. For convertible and corporate bonds, an OAS model is incorporated to adjust spreads of issues that have early redemption features. Our models and processes take into account market convention. For each asset class, a team of Calculation Agent Code of Conduct, page 19 evaluators gathers information from market sources and integrates relevant credit information, perceived market movements and sector news into the evaluated pricing applications and models. Additional information regarding the methodology for determining evaluated prices for each asset class is available to Administrators via the Company’s 360ViewSM service or upon request. 4. Hierarchy of Data Inputs and Information Regarding Submissions. The market inputs (“Standard Inputs”) that the Company normally seeks for evaluations of securities, listed in approximate order of priority, include: benchmark yields, reported trades, broker/dealer quotes, issuer spreads, two-sided markets, benchmark securities, bids, offers and reference data including market research publications. The Company also monitors market indicators, industry and economic events. Information of this nature may be a trigger to acquire further market data. For certain security types, additional inputs may be used, or some of the Standard Inputs may not be applicable. Evaluators may prioritize inputs differently on any given day for any security based on market conditions, and not all inputs listed are available for use in the evaluation process for each security evaluation on any given day. Additional information regarding the inputs used to determine evaluated prices is documented in the Company’s methodology sheets and Summary of Inputs by Asset Class, available to Administrators via the Company’s 360ViewSM service or upon request. Additional information regarding the specific inputs utilized in the evaluations process on a security-level basis is available to Administrators via the Company’s VantageSM and 360ViewSM services. 5. Conflicts of Interest and the Code of Ethics. The Company is an independent provider of evaluated prices, and generally does not engage in market transactions for its own account. In addition to this Code, the Company has adopted a Code of Ethics, which covers: Standards of ethics expected of supervised persons, including that supervised persons owe a fiduciary duty to our advisory clients, must follow principles of integrity and honesty in dealings with clients, may not take unfair advantage of any client, and must avoid conflict of interests or the appearance of any conflicts of interest with clients – to avoid even the appearance of a conflict of interest, evaluators are not permitted to directly invest in the securities they evaluate; Requirements for access persons to complete, and the Compliance department to review, initial and annual securities holdings and quarterly securities transactions reports, and a requirement for access persons to pre-clear investments in initial public offerings and limited offerings; Requirements for supervised persons to promptly report violations of the Code of Ethics and to disclose transactions or relationships that might give rise to a conflict Calculation Agent Code of Conduct, page 20 of interest. Employees and others are provided the option to report violations or suspected violations confidentially and anonymously via a toll-free telephone number; Limitations on the actions of supervised persons, including that each supervised person must safeguard and keep confidential non-public client information; Requirements for supervised persons to report any relationship that might give rise to a conflict of interest by completing and submitting an outside business activity form; accept or provide only small gifts (generally defined as having a value of not more than $100 for any individual gift and a total value of not more than $150 for multiple gifts from or to any one client or vendor during a calendar year and excluding cash and cash equivalents), and accept or provide business entertainment only if infrequent, modest and intended to serve legitimate business goals; Prohibitions on the actions of supervised persons, including that each supervised person may not trade based on material, non-public information or tip others to trade based on material non-public information, and may not offer, give or receive bribes in connection with Company business; and Recordkeeping requirements. A copy of the Company’s Code of Ethics is included on the Company’s website (www.interactivedata.com) under Corporate Governance. Upon hire and at least annually, employees subject to the Code of Ethics are required to acknowledge that they have received and reviewed the Code of Ethics. B. Evaluated Pricing Challenge Process The Company has established processes for clients to submit inquiries regarding evaluations. These processes are designed to allow the Company to promptly and efficiently respond to client inquiries. The Company’s Evaluated Pricing Challenge Portal gives clients the ability to enter evaluation challenges and inquiries on vendor comparisons or unchanged evaluations directly through the portal, track existing inquiries, and monitor their progress through the use of various report generation options. In the event that an Administrator has an inquiry regarding a Submission, the Company agrees to use reasonable endeavors to respond to the inquiry in a timely manner and provide relevant information used in determining the Submission. Additional information regarding the Evaluated Pricing Challenge Process and the Evaluated Pricing Challenge Portal is available to Administrators via the Company’s 360ViewSM service or upon request. Calculation Agent Code of Conduct, page 21 C. Withdrawal of Submissions The Company shall follow the termination provisions specified in the contract with an Administrator including any requirements for advanced written notice of termination, as applicable. The Company shall provide notice of any changes to services as required in the contract with an Administrator, as applicable. Evaluators regularly review the evaluation inputs for securities covered, including executed trades, broker quotes, credit information and collateral attributes and/or cashflow waterfall, as applicable. If the Company determines that it does not have sufficient objectively verifiable information about a security's valuation, the Company will discontinue evaluating the security until it can obtain such information. The Company endeavors to provide written notice in advance of any such discontinuation as practicable. D. Internal Systems and Controls 1. Procedures for Making Submissions and Use of Expert Judgment. The Company maintains Operating Manuals with respect to each asset class that describes the procedures for determining evaluations and provides guidance regarding the use of Expert Judgment by evaluators. 2. Record-Keeping Policies. The Company has adopted a Books and Records Policy under the requirements of the Advisers Act. Under this Policy, the Company retains, for at least five years, records relating to the evaluated pricing business, including, among others: the procedures and methodologies for determining evaluations information used as the basis for evaluations electronic communications with clients, including all evaluation challenges submitted by clients, and violations of the Company’s Code of Ethics. 3. Pre-submission Validation and Escalation and Supervisory Review. The Company’s Operating Manuals describe review processes and quality controls. Controls serve various purposes, including to: highlight erroneous data; highlight unchanged evaluations; discover and prevent input/output errors; discover procedures that are not being performed; and Calculation Agent Code of Conduct, page 22 indicate when a procedure or process needs to be enhanced. The Company uses market transaction activity, tolerance reports and the evaluation challenge process as important controls to identify evaluations that require additional review. 4. Compliance Department Oversight. The Compliance department’s monitoring includes: monthly surveillance meetings with respect to each asset class, independent compliance sampling, and an annual certification by the asset class directors that the Operating Manuals reflect current processes. Information identified through quality control review processes is escalated to business management as appropriate for follow-up and resolution. III. Administration of the Submitter Code of Conduct A. Distribution and Acknowledgment of the Submitter Code of Conduct; Training The Company will require that all personnel subject to this Code acknowledge in writing receipt of this Code and any amendments hereto. On a yearly basis, the Company will require such personnel to acknowledge in writing that he/she has received the current copy of this Code. The Compliance department provides periodic training on the Code of Ethics and compliance policies, including this Code. B. Questions, Reviews and Sanctions 1. Where to Direct Questions. Questions about this Code should be directed to the Compliance department at [email protected] or by contacting a member of the Compliance department directly. 2. Reviews by CCO. The Compliance department will periodically review compliance by the Company and personnel with this Code. 3. Investigations of Alleged Violations. The CCO shall notify the General Counsel of any alleged violations. The General Counsel, in consultation with the CCO, shall conduct an investigation of any alleged violations. Any violations found shall be reported to the CCO, General Counsel and appropriate Company management, including Human Resources. 4. Sanctions for Violation of the Submitter Code of Conduct. Any person who violates this Code will be subject to disciplinary action up to and including termination. Such action may be based on, among other concerns, whether or not the violation was intentional and the nature and duration of the violation. Calculation Agent Code of Conduct, page 23 C. Reporting. If any employee knows or believes that any person has engaged in (or is engaging in) conduct that violates this Code, such employee must report the information either to the CCO or to his/her manager, who must promptly inform the CCO. Employees are required to escalate immediately the receipt of any requests or instructions (irrespective of where these originate from) which might have, or be seen to have, an impact on the reliability and integrity of any Submissions. Employees should immediately report if they suspect that any person: (i) is manipulating or has manipulated a Submission; (ii) is attempting to or has attempted to manipulate a Submission; or (iii) is colluding in or has colluded in the manipulation or attempted manipulation of a Submission. Employees of Interactive Data, or at any third party involved in the data submission process to an Administrator, may also use a toll-free telephone number to report information confidentially, and if so desired, anonymously. Calculation Agent Code of Conduct, page 24 Glossary Administrator: An organization or legal person that controls the creation and operation of the Benchmark Administration process, whether or not it owns the intellectual property relating to the Benchmark. In particular, it has responsibility for all stages of the Benchmark Administration process, including: a) the calculation of the Benchmark; b) determining and applying the Benchmark Methodology; and c) disseminating the Benchmark. Benchmark: Any prices, estimates, rates, indices or values that are: a) Made available to users, whether free of charge or for payment; b) Calculated periodically, entirely or partially by the application of a formula or another method of calculation to, or an assessment of, the value of one or more underlying Interests; c) Used for reference for purposes that includes one or more of the following: • determining the interest payable, or other sums due, under loan agreements or under other financial contracts or instruments; • determining the price at which a financial instrument may be bought or sold or traded or redeemed, or the value of a financial instrument; and/or • measuring the performance of a financial instrument. Calculation Agent: A legal entity with delegated responsibility for determining a Benchmark through the application of a formula or other method of calculating the information or expressions of opinions provided for that purpose, in accordance with the Methodology set out by the Administrator. Company: Refers to Interactive Data Pricing and Reference Data LLC. Interactive Data Pricing and Reference Data LLC is registered as an investment adviser with the U.S. Securities and Exchange Commission under the Investment Advisers Act of 1940, as amended. Expert Judgment: The exercise of discretion by a Submitter with respect to the use of data in determining a Submission. Expert Judgment includes extrapolating values from prior or related transactions, adjusting values for factors that might influence the quality of data such as market events or impairment of a buyer or seller’s credit quality, or weighting firm bids or offers greater than a particular concluded transaction. Calculation Agent Code of Conduct, page 25 Individual Submitter: Individual determining information that is provided to an Administrator or Calculation Agent in connection with the determination of a Benchmark. Interest: Any physical commodity, currency or other tangible goods, intangibles (such as an equity security, bond, futures contract, swap or option, interest rates, another index, including indexes that track the performance of a rule-based trading strategy or the volatility of a financial instrument or another index), any financial instrument on an Interest, which is intended to be measured by a Benchmark. Depending on the context, it is assumed that the word “Interest” also includes the market for such Interest. IOSCO: The Board of the International Organization of Securities Commissions. IOSCO Benchmark Principles: The Principles for Financial Benchmarks set out in the Final Report dated July 2013 published by IOSCO. Methodology: The written rules and procedures according to which information is collected and the Benchmark is determined. Regulated Market or Exchange: A market or exchange that is regulated and/or supervised by a Regulatory Authority. Regulatory Authority: A governmental or statutory body (not being a Self-Regulatory Organization) with responsibility for securities and/or commodities and futures regulation. Self-Regulatory Organization or “SRO”: An organization that has been given the power or responsibility to regulate itself, whose rules are subject to meaningful sanctions regarding any part of the securities market or industry. This authority may be derived from a statutory delegation of power to a non-governmental entity or through a contract between an SRO and its members as is authorized or recognized by the governmental regulator. See IOSCO Methodology, Principle 9, p.50. http://www.iosco.org/library/pubdocs/pdf/ IOSCOPD359.pdf Stakeholder: Subscribers and other persons or entities who own contracts or financial instruments that reference a Benchmark. Standard Inputs: The inputs that Interactive Data Pricing and Reference Data LLC normally seeks for evaluations of securities, listed in approximate order of priority, include: benchmark yields, reported trades, broker/dealer quotes, issuer spreads, two-sided markets, benchmark securities, bids, offers and reference data including market research publications. Submission(s): Prices, estimates, values, rates or other information that is provided by a Submitter to an Administrator or Calculation Agent for the purposes of determining a Benchmark. This excludes data sourced from Regulated Markets or Exchanges with mandatory post-trade transparency requirements. Calculation Agent Code of Conduct, page 26 For the purposes of this Submitter Code of Conduct, Submissions include evaluated prices as described within the scope of Section I.B of this Code. Submitter: A Submitter Firm or an Individual Submitter. Submitter Firm: A legal person (other than an individual) providing information to an Administrator or Calculation Agent required in connection with the determination of a Benchmark. Submitter Group: A group of Individual Submitters within a Submitter Firm who are responsible for determining and/or making Submissions in relation to a particular Benchmark or group of Benchmarks. The Submitter Group consists of the Company’s evaluation services staff and their Supervisors. Subscriber: A person or entity that purchases Benchmark determination services from an Administrator. Supervisor: A person with relevant skills, experience and seniority appropriate to supervise Submissions to be made by a Submitter. Calculation Agent Code of Conduct of Interactive Data Pricing and Reference Data LLC, dated August 19, 2015 (the “Code”) Certification By signing below I acknowledge that I have read, understood, and agree to comply with the Code. I understand that failure to do so may result in disciplinary action. Printed Name: Date: Signature:
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