BANQUETING The Westbury’s elegant banquet suites - New York Banqueting is a form of function catering which implies the service of food and beverages at a specific time, for a given number of people and to an agreed menu and price. A banquet may be held for social functions (wedding receptions, birthday parties, dinner dances, conventions of professional bodies), business functions (conference meetings and working lunches) or for such occasions as fashion shows, trade exhibitions. The diversity of function events ranges from catering for small family groups to large banquets for wedding parties of over 1,000 people and involves a great variety of function facilities which include function rooms and suites varying in size and seating from as little as 20 people up to very large numbers of 1,000 or 1,200 people. The type of banqueting facilities (a large restaurant, a suite of banqueting rooms) depends also on the size of the hotel and on the market it is catering for. In addition to the banqueting facilities needed for the above events, a hotel should provide meeting rooms, ballrooms, exhibition areas, a special kitchen and staff skilled to handle special events. The organization of a banquet is the responsibility of the banqueting manager who in advance of the event time has got enough information regarding the number of guests to be catered for, the layout of the banquet room or rooms to be used, the provision of tables, table linen, silverware and glassware, details of audio-visual equipment, the type of meal (lunch or dinner) to provide, the menu to be served, the standard of service accompaniments, the price to be paid for per guest, the guests’ time of arrival and departure. The cost of the meal may also include beverages and such additional services as printed menus, place names, flowers, etc. A banquet may help to market the other services offered by a hotel such as rooms (generelly offered at special rates for guests attending a meeting) as well as sports and entertainment facilities, bars and shops. Consistent with the standard of the hotel and the type of image it is trying to convey, the meal being served may consist of six to eight courses with a selection of wines accompanying the different foods. It is common practice not to consider in the price to be paid both pre-dinner and after-dinner drinks which can be purchased apart at the bar. LANGUAGE NOTES Banquet Dinner dance Working lunch Convention Suite A large formal meal given for a special event and often followed by speeches. A private social gathering at which guests have dinner and evening entertainment where they dance to music. A meeting where people have lunch together to discuss business matters. A conference of members of a profession, political party, business group usually held yearly. A series of rooms in a hotel suitable for accommodation, exhibition, or banqueting purposes. Banqueting PROCEDURES FOR ORGANIZING A BANQUET The organization of a banquet progresses through a number of steps which in large hotels may be as follows: The banqueting manager receives a letter or a fax inquiring about a function to be held at a later date. If he is asked by phone, then he fills in an enquiry form. He checks the Daily Function Diary to see if he can accept the booking for the date suggested. If the date submitted is available he pencils the booking date into the daily function diary. If it isn’t, he offers an alternative date. On receiving a fax or letter confirmation he inks the booking into the diary, compiles a Function Instruction Sheet and includes the party in the forward banqueting list. He updates the function sheet as he gets more details from the customer. A couple of weeks before the function takes place, he hands out the function sheet to the departments concerned. The head chef needs to know the menu dishes and for how many people he will have to cook so that he may plan ahead of time a list of his requirements (raw food, temporary kitchen staff, etc.). The housekeeper may arrange for the preparation of the suite or suites where the function takes place. The maître d’ must device a table plan relevant for a large party, verify if the number of waiting staff is sufficient to carry out the service, inform the banqueting manager if additional staff are required and makes the necessary arrangements for the service to be efficiently carried out. On the day after the banquet, the banqueting manager collects checks and charges for the provision of the meal, beverages, printed menus, flowers, place names. security, band, etc. and compiles the function account. Pre- and after-dinner drinks are generally paid cash by the customers who purchase them at the bar direct. An invoice will be issued and sent to the customer with a covering letter. Here is an example of a Daily Function Diary: DAILY FUNCTION DIARY DAY: Thursday CLIENT DATE: December 5th, 1996 TYPE OF FUNCTION Dinner Dance Banqueting Manu 6 ROOM TIME Crystal Palace Room Susan Parker 25 Enys Rd. Eastbourne 0323-68421 Birthday Party - Finger Buffet Menu B5 Samuel Clinton Clinton House Doncaster 0302-146325 John Hartley 22 Bridge Street Cambridge 0223-993251 Barbara Logan 16 Florence Road Bournemouth 0202-554411 PRICE 19pm EXPECTED NUMBER 130 Curzon Room 18pm 45 £35pp 10 bottles Moet et Chandon Champagne Press Party Fork Buffet B4 Harvest Room 18.30pm 160 £40pp 2 microphones on top table Wedding Reception Banqueting Menu 7 Grand Ballroom Section 2 17.30pm 350 £45pp Flower decorations Band Cotillons and streamers £45pp SPECIAL REQUIREMENTS Sherry and Martini Banqueting The Function Instruction Sheet The Function Instruction Sheet is a form where function details are entered. Details are agreed between caterer and organizer and concern: the type of function; the organizer’s name, address and telephone number; the number of guests to be catered for; their time of arrival and departure; the room needed for the function; the types of menus being offered and food service styles (fork or finger buffet arrangements where guests serve themselves or more formal waiter serviced banqueting set menus); the beverages to accompany the guest’s meal (the function wine list, bar pre- and after-dinner drinks); the price being paid per guest; the hire of a changing room; the provision of flowers, printed menus, place cards, candelabra, etc.; arrangements for entertainment (band, cabaret, piano); the presence of a toastmaster, a photographer; This bulk of information enables to banqueting manager to plan the function in detail and allows all relevant departments of the hotel to make decisions on their specific services ahead of time. The Function Instruction Sheet is generally issued into two originals, one of which is returned duly signed by the client and represents the contract regulating the function aspects. The Function Folder The function folder is a cover provided with the hotel logo and containing a set of loose sheets produced by the Banqueting Department to be distributed to prospective clients. Sheets include: A personal letter from the banqueting manager to the client; A description of meeting and banqueting rooms with details of the number of persons that can be accommodated for different types of functions; Banqueting menus featuring a diversity of set-price table d’hôte menus; Buffet menus distinguished into fork and finger menus; A checklist for the organizers’ use; A function wine list including good quality white wines, sparkling wines, house wines, red wines and details regarding vintage and taste; Hotel information and services; Conference and banqueting prices. Banqueting This is an example of function instruction sheet: FUNCTION INSTRUCTION SHEET Type of Function: Wedding Reception Day & Date: Thursday, 5th December, 1996 Organizer: John Hartley Room: Grand Ballroom Section 2 Phone 0223-993251 From: 17.30pm to: 21.00 Address: 22 Bridge Street Cambridge No. of Persons: 350 Account to: John Hartley Address: as above ALCOHOLIC BEVERAGES Coffee Tea Deposit Received: £5,000 FOOD Banqueting Menu 7 £35 per person Saumon Fumé ave Papaye et Rayfort Frais Wine: 50 bottles Moet et Chandon £1000 *** Aperitif: Sherry at £2 £700 Tournedos Rossini Dessert Wine: Marsala at £2.50 £875 Carrottes Glacées Liqueur: Brocolis Natures Pommes Lyonnaises Changing Room:1 triple from 17.30-21.00 £150 *** Flowers: yes Menus: yes Bavarois au Chocolat et Armagnac Band: yes Place Cards: yes *** Meal for Band: Table Plan: yes Café Cloakroom: yes Photographer: Special Requirements: Entertainment: Toastmaster: Ballroom Hire £1,500 Notify instructions to: Guest (2 copies) F & B Manager Purchasing Manager Executive Housekeeper Head Chef Maître d’hôtel Control Office YOUR CONFIRMATION SIGNATURE TURNS THIS INSTRUCTION SHEET INTO THE CONTRACT FOR YOUR FORTHCOMING FUNCTION. FINAL NUMBER OF GUESTS SHOULD BE NOTIFIED NOT LATER THAN 48 HOURS PRIOR TO THE FUNCTION. PAYMENT IS DUE WITHIN 14 DAYS AFTER THE FUNCTION Please sign and return one copy The Banqueting Manager __________________________ Fiona Miller Banqueting An example of a Function Folder Banqueting Practice 1. Here is a list of functions. Cross the appropriate box according to whether they are social or business functions: Social 1. executive dinner 2. working lunch 3. fashion show party 4. retirement party 5. cocktail party 6. birthday party 7. conference meeting 8. press party 9. exhibition party 10. wedding reception 11. anniversary party 12. dinner dance 13. convention of a professional body 14. breakfast meeting Business 2. Answer these questions: 1. 2. 3. 4. 5. 6. 7. 8. What are the principal function events? What is the main function of the banqueting department? Why are function facilities different in size? What types of facilities does a hotel provide to match different function events? What is the role of the banqueting manager? What information doe he need to plan a function event? Apart of the meal cost, which other charges are to be considered? What types of meals are served? 3. Put the following phrases in order a) b) c) d) e) f) g) h) i) j) k) 1 For which they pay £11.25 per person He says it is a birthday party of around 70 persons His address is 92 Bailgate, Lincoln; telephone number 0522-32147 In addition to food and drink Is to be paid for cash at the bar Mr Tyler wants us to arrange for entertainment. The fax was transmitted by Mr Gordon Tyler of Lincoln They also require 10 bottles of French champagne Which is not included in the menu and Who will have a dinner finger buffet Yesterday I got a fax inquiring about a function to be held on 10th of November next 2 3 4 5 6 7 8 9 10 11 Banqueting Banqueting Menus A Banqueting Menu is a specific type of table d'hôte menu offering normally no choice to the customers. Any additional items are normally priced and charged separately. This type of menu is also offered for wedding parties, birthday parties, working lunches, conference meetings and other social events. 1 Crème de Tomates *** Escalope de Porc Forestière Choux Fleur au Gratin Pommes Duchesses *** Tarte aux Pommes Crème Chantilly *** Café 2 Avocat Marie Rose *** Suprême de Volaille Suédoise Mange Tout au Beurre Pommes Croquettes *** Salade de Fruits Créme Fraîche *** Café £19.50 £19.75 3 Coupe Florida *** Magret de Canard au Gingembre Courgettes Provençales Brocolis au Beurre Pommes Flamandes *** Mille Feuilles *** Café 4 Paté de Venison en Croute *** Darn de Saumon Pochée Salade de Concombres Pommes Nouvelles *** Soufflé froid au citron *** Café £22.25 £21.50 5 Truite Fumée *** Carré d'Agneau rôti aux Herbes Petits Pois à la Française Pommes au Gratin *** Cerises Jubilées avec de la Glace au Praliné *** Café 6 Melon Belle Vue *** Entrecôte Sautée Tyrolienne Haricots Verts au Beurre Pommes Parisiennes *** Délice au Chocolat *** Café £23.50 £24.25 All prices include VAT at the current rate. Charing Cross Hotel Strand, London WC2N 5HX Tel: 071 839 7282 Telex:261101 Fax: 071 839 3933 May '93 Banqueting 7 Saumon Fumé avec Papaye et Raifort Frais *** Tournedos Rossini Carrottes Glacées Brocolis Natures Pommes Lyonnaises *** Bavarois au Chocolat et Armagnac *** Café £28.00 THE BARRY MENU THE HUNGERFORD MENU Cappuccino de Langoustine *** Sorbet à la Poire *** Nos Amis les Trois Viandes Sauce Périgourdine Choux Raves Pommes Parisiennes *** Plateau de Fromage *** Tarte au Citron *** Café et les Après Sucrés Consommé Célestine *** Truite Florentine *** Sorbet au Citron *** Filet de Boeuf au Poivre Vert Bouquetière de Légumes *** Fromages de Pays *** Sabayon au Marsala *** Petits Fours *** Café £37.50 £39.50 E.M. Barry was the Architect of the Charing Cross Hotel and Hungerford was the name of the famous Market site on which the Charing Cross Hotel now stands. 1. Put a check () in the appropriate column Food Items Crème de tomates Crème Chantilly Soufflé froid au citron Pommes croquettes Tarte aux pommes Haricots verts au beurre Coupe Florida Truite Florentine Truite fumée Stuffed eggs Filet de boeuf Courgettes Provençales Crêpe au citron Melon belle vue Starter Main Course Vegetables 2. Match the items on the left with the corresponding English names 1. Saumon fumée 2. Oeufs farcis 3. Jus de tomate 4. Huîtres 5. Salade de volaille 6. Coq au vin 7. Carré d’agneau 8. Salade de poisson 9. Sauce aux crevettes 10. Salade verte 1 2 3 4 a) b) c) d) e) f) g) h) i) j) 5 Chicken in red wine Green salad Fish salad Stuffed eggs Shrimp sauce Oysters Smoked salmon Tomato juice Chicken salad Best-end of lamb 6 7 8 9 10 Dessert Banqueting 3. Underline the inappropriate item in each group a) b) c) d) e) f) g) h) Crème Fraiche- Crème Chantilly- Délice au Chocolat- Crème de Tomates Roast and New Potatoes- Garden Peas- Cheese and Bisquits- Spring Cabbage Salade de Fruits- Salade de Concombres- Pommes Croquets- Brocolis au Beurre Prawn Cocktail- Egg Mayonnaise- Grapefruit Cocktail- Mixed Salad Cherry Tart- Cherry Pie- Ice Cream- Prawn Cocktail Braised Leeks- Croquette and Parsley- Apple Juice- Brussel Sprouts Roast Lamb- Egg Custard- Grilled Salmon- Breast of Chicken Cream of Potatoes- Chicken Consommé- Gratinated Leek Soup- Pommes Noisettes
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