Showcase IdeasForTheKids.com Pictured: Manny Coulon of IdeasForTheKids.com with Steph Williams of the National B2B Centre. Coventry firm makes a bang on the net When Manny Coulon noticed a gap in the market, he immediately set about creating IdeasForTheKids.com. Launched in May 2007, the website is a free online source of places to go and things to do for families and children. The idea for the site came about after he’d noticed that there were very few online resources for events happening in local areas and no comprehensive directory or listing service for child-friendly venues and attractions on a national level. “Visitors to the site can type in a postcode or an area they want to go to and this automatically finds the attractions and events in that area. Searches can be filtered by the type of event, cost, or whether the attraction is indoor or outdoor.” When Manny launched IdeasForTheKids, he understood how important e-business tools would be to the success of his website. “One of the main features we pride ourselves on is that information such as opening times of attractions is kept up-to-date, ensuring that visitors to the site aren’t misinformed – something that is generally a huge problem on the internet. The databases and customer relationship management (CRM) systems play a huge part in keeping on top of this important task.” Advertising revenue Despite having limited experience in e-business and creating websites, Manny set himself the challenge to create an easy-to-use online service for families to find kids days out ideas, events and attractions across the UK. Manny said: “I started IdeasForTheKids with little prior experience in website design, so I enlisted the help of the National B2B Centre. They helped me with the database design, search engine optimisation as well as suggesting additional ways to generate revenue. Manny said: “We launched with over 10,000 child-friendly attractions from all over the UK – from the largest theme parks and museums to the smallest family-run craft and pottery workshops, with everything else in-between. “The B2B Centre staff also pointed me in the direction of a number of great e-business tools that have really helped us understand what works and what doesn’t, helping generate significantly more traffic to the site. “All attractions get a free basic listing, but they also have the option of enhancing their profile on the site by adding a logo, pictures and special dated events for an annual fee. This significantly increases the number of people viewing their listing. “Probably one of the most important things to us is the quality of data we hold on our databases, which includes the “Companies pay Google for an advert, information displayed on the website. The bidding on certain keywords. databases also help us to manage relationships with attraction owners, and the payment and billing processes. CONTINUED IdeasForTheKids has two main sources of revenue, the first from attractions that enhance their listing and the second from advertising on the site through Google AdSense. Manny said: “When the website first launched, it was difficult to know how to maximise revenue from a free service. “As a start-up with no track record and unknown growth, Google AdSense, was a quick and effective method of serving ads on our website. The process was surprisingly straightforward and didn’t require much technical expertise. IdeasForTheKids.com A National B2B Centre Showcase Creating a content-rich website The search engine then places the ads, also known as sponsored links, on relevant pages of websites such as IdeasForTheKids.com which subscribe to AdSense. generate at least £1m in ticket sales per month for the attractions – much needed business in the current climate and after two poor summers.” Future “When users click on the ad, the advertiser pays whatever they bid for the keywords, with the revenue split between Google and the website. “We now have sponsored links appearing from companies that offer products and services relevant to our website content, and we get paid for every click on these links.” Results At the beginning of 2008, the website was awarded third place in the category of Best Kids Website in the BT Online Excellence Awards and came in behind CBeebies and Disney. And then in August 2008, the website scooped another award but this time as a regional winner of the prestigious HSBC Start-up Star Awards, beating off competition from 1,500 businesses from across the Midlands. The website now attracts an average of 15-20,000 visitors a week and had its busiest day ever on Bonfire Night, seeing more users in one day than in the whole of 2007. Manny said: “The sheer number of hits we had on November 5 is a clear indication that this website was needed and is now filling the gap in the market. We have grown 20-fold this year and research suggests that we already Manny said: “The site has now grown to the point where we can move from Google Ads to selling advertising space on the website direct to companies to increase revenue. “We have many plans in hand to help grow the website further too. We have started to make the website more interactive, with sections for user reviews on each attraction, discussion boards, and regular competitions. “We actively promote the site and the attractions we list through numerous channels and through an e-newsletter which users can sign-up to receive. “We are also looking to optimise the site so that people can use it on their mobile phones while on the move – a rapidly growing sector which we ignore at our peril.” • A website provides a business with a promotional tool capable of reaching a national or even a global audience. • Simply having a website isn’t enough, it should have the right content to represent your company and attract new business. • It pays to plan your website content; you can do this by using the B2B Centre planning tools which can be found at www.nb2bc.co.uk/toolboxes/ marketing_online/i_need_a _website • To enable visitors to find your website it should be optimised with page descriptions, keywords and links for search engines to see. • To establish credibility with visitors when they first arrive at your site, you could provide articles that highlight your expertise, case studies and testimonials from clients. • Any good news that you get should be mentioned on the website; also think about mentioning it on a blog. • Review your website statistics for free at Google Analytics www.google.com/analytics • Check out how your website is ranked by search engines and get an action plan to improve its search listing at www.nb2bc.co.uk/seo Further Information Do you want to plan or improve the content on your website? Do you want to analyse the performance of your website content? If you would like advice on developing a content-rich website please contact the National B2B Centre using the details below. WMG, International Digital Laboratory, The University of Warwick, Coventry CV4 7AL W www.nb2b.co.uk E [email protected] T 024 7657 4384 F 024 7657 4287
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