CALL LOGS
To display your call history:

Click the Call Logs tab
VOICE MESSAGING
Note: You will receive a visual alert
indicating the number of voice mail
messages above your voice mail
tab.
To access visual voice mail:

Click the voice mail tab
To play a message:

Click the message icon

Click the play icon
To rewind or fast forward:

Adjust the progress bar to the
desired part of the message
To delete a message:

Right click on the message and
select Delete
MANAGING YOUR CALL
AND VOICE MAIL LOGS
To respond to the caller by
return call:

Right click on the message and
select Call back
To respond to the caller by
instant message:

Right click on the message and
select Chat
Cisco Jabber for Windows
Quick Reference Card
OPTIONS MENU
To program personal preferences to
how jabber will work for you

From the menu bar, choose File >
Options
Options to consider programming:
To turn off automatic presence
status:

From the menu bar, choose File >
Options > Status

Select either Show me ‘away’
when inactive for
minutes
or Show me ‘away’ when I lock
my computer

Click OK
To receive an audio alert when a
chat message is received:

From the menu bar, choose File >
Options > Sounds/Alerts

Enable Play sounds when

Select either Receiving any chat
messages or Receiving a first
chat message only

Click OK
To select your preferred calling
method:

From the menu bar, choose File >
Options > Call

Select either Always start calls
with video or Never start calls
with video

Click OK
Your Status
Search Bar
Contacts
Contact
Call History
Voicemail
Contact Status
Meetings
Contact
Group
To filter your call/message
history by date range:

Click View

Select a date range
To filter your call/message
history by type of call:

Click Type

Select a type of call
Copyright © 2003-2013, Maestri Consultants Inc. All rights reserved worldwide.
Licensed to Tarleton University for internal distribution only.
External Distribution is strictly prohibited.
Handset
Options and
Call Forwarding
PRESENCE STATUS
CONTACTS
INSTANT MESSAGING
Real time presence status allows you
to determine the availability of your
contact’s and display your own
availability. Your availability status
changes automatically unless you
manually change it.
Contacts are a list of people that you
frequently communicate with. The
contact list displays the contacts
name, picture and real time presence
status.
Chat is instant messaging (IM) to one
contact and group chat is IM to
multiple contacts simultaneously.
Default availability states:
Available
Away
Do Not Disturb
Unavailable
To manually change your status:

Click the drop-down list under
your name on the main window

Choose a status from a list of
default and preexisting messages
To add a contact from the
corporate directory or your
personal contacts directory to your
contacts list:

From the menu bar, choose File
> New > Contact

Enter the contacts name in the
search field

Enter a group name or
Click the drop down arrow and
select a group name or
Click New group and type a
group name

Click Add
To initiate a chat with a contact in
your contact list:

Find the contact in the contacts
list

Double click on the contact or
Right click on the contact and
select Chat
To create a custom status
message:

Click in the status message box

Type a custom message
Note: custom messages are
automatically saved so that they
may be reused.
NOTES
To move contacts into a contact
group:

Right click on the contact and
select Move to group

Select the group name
To delete a group:

Right click on the group and
select Remove
To view a contacts profile:

Right click on the contact and
select View profile
To edit a contacts profile:

Right click on the contact and
select Edit profile

Click the call
button
To call an extension or telephone
number:

Enter the extension or telephone
number in the search field

Click the call
button
To initiate a chat with a contact in
corporate directory:

Enter the contacts name in the
search field

Double click on the contact
To initiate a call from your
Microsoft Office Outlook Message
window:

Click Call
To initiate a chat from your
Microsoft Office Outlook Message
window:

Click IM

To add a contact to a chat session:

Drag the contact from the contact
list into the chat window or
Click the add recipients
icon in
the chat window
To create a contact group:

From the menu bar, choose File
> New > Group

Enter a group name

Click Create
To initiate a voice/video call with a
contact in corporate directory:

Enter the contacts name in the
search field
To send a file during a chat:

Click the send file icon in the
chat window

Select the file to send

Click Open
To send a snapshot from your
desktop during a chat:

Click the send screen capture
icon in the chat window
VOICE AND VIDEO CALLS
To answer an incoming call:
Click
To divert an incoming call:

Click
ACTIVE CALL FEATURES
Note: Features are performed from
the active call window.
To mute/unmute a call:

Click
To hold/resume a call:

Click
To transfer a call:

Click

Select Transfer
To host a conference call:

Click
Note: The type of call placed
(audio/video) is dependent on your
selected preferred calling method.
To share your desktop:

Click

Select Share desktop
To initiate a voice/video call with a
contact in your contact list:
To display video full screen:


Click the call
button next to
the contact in the contact list or
Right click on the contact and
select Call

Click
To exit video full screen mode:

Click
To end a call:

Click