HP Performance Center 12.20 Patch 1
Release Notes
Software version: 12.20 Patch 1
Binaries publication date: July, 2015
Document updated: September, 2015
This document provides the following information about this patch:
What’s New
Important Notes
Enhancements
Fixed Defects
System Requirements
Installation Instructions
HP Software Support
Legal Notices
What’s New
 The patch provides fixes and minor enhancements on top of HP Performance Center 12.20.
Refer to the ‘Enhancements’ and ‘Fixed Defects’ sections for more details
 The patch contains updates for the TruClient protocol.
 The patch adds support working with HP's TruClient - Native Mobile protocol and HP Mobile Center 1.1.
For full details, see HP Mobile Center Help: http://mobilecenterhelp.saas.hp.com/.
 The patch adds support for working with HP ALM 12.21 (SP1 for 12.20).
 The patch contains all fixes and enhancements provided in patch 2 for LR 12.02.
For more details see: https://softwaresupport.hp.com/group/softwaresupport/searchresult?keyword=KM01589630
Note: For details on what’s new in Performance Center 12.20, see the HP Performance Center 12.20 section
in: http://almhelp.saas.hp.com/en/12.20/doc_library/online_help/Content/What_New/wn_pc_1220.htm
Important Notes

Do not install this patch with any Performance Center 12.20 updated with a language package.

The compatible patch for the standalone applications is LoadRunner 12.02 Patch 2 or later.

The HP ALM 12.20 Server, which integrating with the Performance Center 12.20 server updated with
this patch, must be upgraded to HP ALM 12.21 (SP1 for HP ALM 12.20) or any superseding patch.
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Warning:
Installing service pack 1 for ALM 12.20 changes some of the user configuration. These changes may
impact the functionality of HP Performance Center.
Make sure to review KM01803517 before applying the patch on the ALM machine.
Enhancements
Change Request: QCCR1J80164
You can now configure and run the 'Performance Center Agent Service' using a non-administrator user.
Fixed Defects
Change Request: QCCR1J22071
Some chart elements in the Performance Test Run page, such as axis labels, are not readable due to their
light color.
Change Request: QCCR1J71102
Opening PAL and Trending perspectives links in ALM 12.20 incorrectly uses the internal Performance Center
Server URL.
Change Request: QCCR1J75023
When choosing "Select Measurements" on the "Performance" tab of a Performance Center Trend Report, a
fatal error is displayed.
Change Request: QCCR1J76284
The list of projects in the Performance Center login page is not sorted.
Change Request: QCCR1J77218
In the SLA wizard, previously saved load criteria definitions are replaced by the default load criteria when SLA
is reopened.
Change Request: QCCR1J77296
When configuring the environment to use an Oracle RAC database, Performance Center pages may show
errors such as "failed loading DB connection parametersValue cannot be null. Parameter name: Data
Source".
Change Request: QCCR1J77694
The Run Time Settings window of multi-protocol scripts displays a blank page when opened from
Performance Center.
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Change Request: QCCR1J77808
Failure to add PC Server over https with message: "failed pinging URL".
Change Request: QCCR1J78061
The Run Time Settings window of UFT scripts displays a blank page when opened from Performance Center.
Change Request: QCCR1J78610
Unable to select a new script in the design load test after the script referenced in the performance test was
deleted.
Change Request: QCCR1J78684
The "Close" button of the “Show Vusers” window in the online page refreshes the window instead of closing it.
Change Request: QCCR1J78691
Unable to allocate resources in a Timeslot from Performance Center UI for Automatch LG with Host
attributes.
Change Request: QCCR1J78716
In the Start page tab of the Performance Center UI, the value for 'Test End Time' is incorrect and showing the
value for 'Test Start Time' instead.
Change Request: QCCR1J79656
Load test stops abruptly after 5 hours.
Change Request: QCCR1J80161
Some Vusers fail to start with a “license exceeded” error when running multi-protocol scripts using VUDs
license, even though the available license is sufficient.
Change Request: QCCR1J80174
Silverlight scripts with Data Format Extension files fail with error "Error -27040: Data Format Extension".
Change Request: QCCR1J80175
Load test execution fails when using a combination of IP spoofing and NTLM authentication.
Change Request: QCCR1J80264
Execution of TruClient IE script fails from Performance Center. The error received is "Error -203256: ** 16:
Wait for …** failed – target object was not found".
Change Request: QCCR1J80265
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Events are not written to Vuser log file when running TruClient Firefox scripts migrated from version 11.52.
Change Request: QCCR1J80283
TruClient IE not able to record drag/drop of an object when working with calendar grid.
Change Request: QCCR1J80284
When using TruClient IE on machine installed with Microsoft Patch: https://support.microsoft.com/enus/kb/3038314, the Internet Explorer crashes.
Change Request: QCCR1J80297
When executing a load test from Performance Center, the test fails to start more than 5 sessions of Terminal
Services on one LG. The error displayed is:
"The Controller reached the designated timeout waiting for the terminal sessions to open. If some of the
terminal sessions failed to open consider extending the timeout interval in the INI file by adding the key
'NumberOfRetriesCheckingLogon' under the 'TerminalSessions' section. If that does not help please check
the Terminal Server license policy".
Change Request: QCCR1J80303
In the Topology designer, when selecting to deploy a monitor template for AUT Host of type Linux or HP UX,
the following message is displayed: "No template is provided for this node type".
System Requirements
The latest system requirements are available from the Performance Center page on HPLN. See:
http://www.hp.com/go/PC_SysReq.
Installation Instructions
1. Verify that you have full local administrative permissions to install the patch on the machine.
2. Before starting the installation, close all of the TruClient instances (Internet Explorer and Firefox).
3. Install Performance Center 12.20 Patch 1 by launching the appropriate installation file:

PCServer1220P1.msp - Patch 1 for Performance Center Server 12.20

PCHost1220P1.msp - Patch 1 for Performance Center Host 12.20
Note: You can install the patch in silent, from command line, by executing the following:
msiexec.exe /update <full path to the msp file> /qn [/l*vx <full path to the log file>]
4. Make sure the Performance Center standalone applications are updated with the appropriate patch.
5. Make sure the HP Application Lifecycle Management (ALM) server is updated.
Note:
To ensure a successful installation of this patch, you must upgrade all components to the compatible patch
level. Installing the patch on some components only, will result in an unsuccessful installation.
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HP Software Support
You can visit the HP Software Support Web site at: www.hp.com/managementsoftware/services
HP Software online support provides an efficient way to access interactive technical support tools. As a
valued support customer, you can benefit by using the support site to:
Search for knowledge documents of interest
Submit and track support cases and enhancement requests
Download software patches
Manage support contracts
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Review information about available services
Enter into discussions with other software customers
Research and register for software training
Most of the support areas require that you register as an HP Passport user and sign in. Many also require a
support contract. To find more information about access levels, go to:
www.hp.com/managementsoftware/access_level
To register for an HP Passport ID, go to: www.managementsoftware.hp.com/passport-registration.html
Legal Notices
© Copyright 1992 – 2015 Hewlett-Packard Development Company, L.P.
For information about third-party and/or open source license agreements, see the Licenses directory on the
product installation media.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent
with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard
commercial license.
The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
The information contained herein is subject to change without notice.
Intel® Core™ are trademarks of Intel Corporation in the U.S. and other countries.
Microsoft®, Windows®, Windows® XP, Windows® 7, Windows® 8, Windows Server™ 2008, Windows
Server™ 2012 are U.S registered trademarks of Microsoft Corporation.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
Unix® is a registered trademark of The Open Group.
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