Camden Local
Care Strategy
An introduction
The
current
picture in
Camden
Camden is a very diverse and complex borough.
While outcomes for local people in many areas
have been improving over the last decade,
there are still significant inequalities that need
to be addressed.
The local health and care economy is facing decreasing financial resources
at the same time as increasing demand for services.
In Camden, the care that people receive outside of hospital comes from many
different places, such as GP surgeries, community health centres, specialist
units and social services.
With around 230,000 people living in Camden and more than 100 health
and care agencies, it can be hard making sure that everyone works together
in the most effective way possible and that residents receive the best care.
We know that care works best when it’s joined up, because it offers improved
quality of service to individuals and makes better use of our resources.
With increasing demand for health and care services, we need services to be
more focused on prevention and supporting people to care for themselves,
rather than only treating people when they’re unwell.
Camden Local Care Strategy: An introduction
2
Improving
for the
future in
Camden
Over the last three years, health and care
organisations in Camden have worked together
to improve services so that local people
experience better care and improved health
outcomes. There has been some important
learning from this work, which we’re now keen
to build on.
The Camden Local Care Partnership brings together the health and social care
organisations in the borough, to introduce a new single model (whole system)
for the delivery of these services.
Camden Clinical Commissioning Group (CCG) and Camden Council have
established the Camden Local Care Partnership with other health and care
providers. Our aim is to deliver a more united approach to local care and
a better quality of service, ultimately helping to deliver the best health for all.
This will help address the three national challenges identified by NHS England
in its Five Year Forward View:
National gap
How we will address this gap
Health and wellbeing
Increasing the focus on preventing ill health
Care and quality
Finding and resolving variations in care
and health outcomes
Finance and efficiency
Improving financial efficiency and investment
Camden Local Care Strategy: An introduction
4
A new
model
of care
We’ll achieve this by changing the way care is
organised locally so that it’s easier for organisations
to work together to deliver better care. We’ll also
be reviewing how care is delivered to make sure
it meets the following five key principles:
Accessible: Services that are easy to understand and access
in the right place at the right time.
Person-centred: Compassionate care that offers choice,
control and helps people to take responsibility for their own health.
Coordinated: Where multiple services are involved, they are
coordinated around the individual to provide a seamless care
experience and, where possible, a continuous relationship with
professionals involved in their care.
Preventative: At every level of need, care is focused on early
intervention to prevent escalation of need.
Effective: Evidence-based care that results in improved
outcomes for the best value.
Camden Local Care Strategy: An introduction
6
Where
we want
to be
The diagram below represents how Camden
services will work in an integrated way to support
different populations.
ital services
Hosp
In
es
ary and commun
ity
prim
d
se
e
rvi
rat
g
c
e
t
c
t
e
o
s
r
s
y
r
e
rvic
ta
lun
es
Vo
PR
EV
EN
TIO
N
SELF
Self-care
CARE
N
TIO
EN
V
E
PR
Segmented populations
PREVENTION
Enablers: Quality & safety – Workforce – Estates – Technology & systems
Leadership – Commissioning & contracts – Engaging residents
Deliver joined-up care, closer to home
• More care will be provided within the community, including more
specialist services.
• Primary care and community services will work together as one service.
• The voluntary sector will be better integrated into the system.
• The workforce will work flexibly to support people when and where they
need help.
Invest in prevention and supporting people to look
after themselves
• Prevention will be a core part of all services.
• People will know how to help themselves and maintain a healthy lifestyle.
• Services will be easy to understand and access.
Camden Local Care Strategy: An introduction
8
How
we will
achieve
this
We’re reviewing local services to identify key
changes we need to make. Some of these
changes will help services run more smoothly,
for example: changes to IT systems and
contract arrangements.
Other changes will be more visible to the public,
for example: more services available in local GP
surgeries, or better information available on local
services and how to look after yourself. We won’t
be redesigning every service, but some will need
to change to make the whole system work better.
We believe it’s important that we plan these changes together, so we’re
involving people from all parts of the system, including residents, hospital staff,
GPs, social workers and commissioners. The Camden Local Care Partnership
will be overseeing all the changes and monitoring the impact to make sure they
are resulting in better care for local people.
The changes won’t all happen at once; we expect that it will take until 2021
for us to fully deliver the strategy. However, these ideas aren’t all new and we’re
already working on many projects that will improve care, including:
Camden Integrated Digital Records, which brings together
patients’ health and care information in a single digital record.
Camden Diabetes Integrated Practice Unit (IPU), which brings
together all services to achieve better care and support for people
with diabetes.
Camden Integrated Musculoskeletal (MSK) service, which brings
together GPs and specialist clinicians to deliver better results
and experiences for people with joint, muscle or bone conditions.
Camden Local Care Strategy: An introduction
10
Working
with the
people of
Camden
The main driver of this strategy is to improve
care for local people, so it’s important that
Camden residents are involved at every
stage of the strategy. Patient and public
representatives form part of our partnership
and our decision-making process.
We have set up a public and patient reference group, which will provide ongoing
input into the strategy, but we’ll also consult relevant groups on proposals
relating to specific services as they develop. We’re also using a representative
citizens’ panel of more than 1,000 Camden residents to gather their views
on local services and what needs to change.
Camden Local Care Strategy: An introduction
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Our
timeline
Early 2016:
High level strategy agreed by the Camden Local Care
Strategic Board
Late 2016:
Work to review services and develop more
detailed proposals
Early 2017:
An implementation plan for 2017/18 onwards
is agreed
Late 2017:
Strategy roll-out and implementation
Camden Local Care Strategy: An introduction
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Get involved
Online
All the latest information about the strategy can be found
on our website at: www.camdenccg.nhs.uk/camdenlocalcare
Twitter
Camden CCG: @Camden_CCG
Camden Council: @camdentalking
Join the conversation using #camdenlocalcare
Contact us
If you have any questions about the strategy, you can email us at
[email protected]
T: 020 3688 1700
Open meetings and patient involvement
Regular updates on the strategy will be presented to the Camden Patient
and Public Engagement Group (CPPEG) open meetings. For more
information about attending meetings or getting involved, please email
[email protected]
An introduction to the Camden Local Care strategy – If you need this document
in another format or help reading it (for example, if you speak another language),
please let us know.
কেমডেন স ্ হান ীয় সেবা প ্ রক ্ রি য়ার একটি উপস ্ হাপন- আপনি যদি এই পত ্ রটি অন ্ য ফরমেটে অথবা এটা পড়তে
যদি সাহায ্ যের প ্ রয়ো জন হয় (যেমন, আপনি অন ্ য ভাষায় কথা বলেন) তাহলে দয়া করে আমাদেরকে জানাবেন।
“Soo bandhigga istaraatiijiiyada daryeelka ay Camden goobta ugu tallogashey – haddii
aad u baahan tahay dukumentigan oo qaab kale ah (tusaale ahaan, haddii aad af kale ku
hadasho) fadlan na soo ogeysii.”