Outcome Harvesting t is notoriously tricky to evaluate interven ons intended to address such complex issues as poverty, educa onal achievement and community safety. They typically in- volve diverse actors and pursue very broad, o en conflic ng goals. Such interven ons tend to have mul ple moving parts and ac vi es, and almost always generate an unpredictable The OH process is organized around six (typically iterave) steps: 1. Design: iden fy the primary users of the evalua- on, develop the evalua on ques ons, and meth- ods to answer the ques ons spla er of outcomes. They are well beyond the league of tra- 2. Dra Outcome Statements: review project docu- few, clearly-defined outcomes. 3. Engage with Informants: interview people who di onal evalua on prac ces, which focus on tracking a select Outcome Harves ng (OH) is designed to overcome this inadequacy. Developed by the very experienced interna onal evaluator, Ricardo Wilson Grau, OH builds on the ideas of several other evalua on methods: outcome mapping, which targets “behaviorial change” in a system’s key actors as the cri cal outcome when tackling complex issues. Examples of behavioral change are shi s in policies (e.g., a living wage policy); notable ac ons (e.g., a Chief of Police acknowledging racism in the police services); and new rela onships (e.g., non-profits and local businesses working together on a menta on and dra ini al outcome descrip ons. are involved in the ini a ve to review, revise and expand the ini al outcome descrip ons. 4. Substan ate: verify the outcome descrip ons with people independent of the interven on but knowl- edgeable about the outcome. Based on their input, adjust the outcome descrip on. 5. Sense-Making: classify all outcomes, usually in consulta on with informants, according to ques on and/or emerging theme. 6. Facilitate Use: facilitate discussions with the proj- ect team about the implica ons of the harvest for future interven ons. joint training program for jobs in high demand). The key to effec ve OH – and what dis nguishes it process to capture all types of results emerging from an people outside the interven on substan ate the pre- most-significant change, which employs a par cipatory interven on – intended and unintended, posi ve and nega ve, short term and long term. It considers diverse stake- holder perspec ves on what makes each result significant. contribu on analysis, which seeks to get a general sense of the contribu on of a group’s ac vi es to observed outcomes. It does not (vainly) try to establish a defini ve cause and effect rela onship between them. most from other evalua on methods – is Step 4: having liminary outcome descrip ons provided by par cipants of the interven on. This guards against the natural tendency of those closest to the project to overstate its posi ve results and understate its weaknesses. It can also surface ripple effects previously invisible to project implementers. The output of OH is a report which includes (a) a descrip- have a few “harvests” under their belts, it may be useful assessment; (b) a visual map of the outcomes, including if with extra exper se in qualita ve research and an out- on of the purpose, key ques ons and methods of the and how they are linked, over me; and (c) a more detailed descrip on of the key outcomes presented in the la er. Typically, the reports are concise. For example, a report on a two-year World Bank-sponsored project to improve the financial viability of local waste management opera ons in Bosnia ran merely ten pages. It outlined 18 key outcomes, including changes in poli cal commitment, (e.g., the local police force agrees to enforce fee collec on); policies (e.g., a municipal increase in waste collec on fees by 10%); and new working rela onships (e.g., joint databases between several municipali es). While the steps and outputs of OH are simple, the design and implementa on are demanding. It requires me, resources to get the support of an external outcome harvester, side perspec ve. There s ll are plenty of ways to develop and refine a method as young as OH. Here are two, based on my re- view of ten applica ons of OH to World Bank-sponsored projects: (a) iden fy the techniques that groups might use to es mate the contribu on of project ac vi es to outcomes; and (b) create a set of principles and prac ces to guide the substan a on of outcome statements. Happily, some par cipants of the Outcome Mapping Learn- ing Community – the world-class community of prac ce from which OH par ally emerged – have already turned their a en on to these and other ma ers. The future of OH is in good hands. and exper se to se le on produc ve evalua on ques ons, Many important interna onal development agencies independent observers to verify the outcome statements. ua on) now use OH. No wonder: the method weaves develop ght outcome descrip ons, and iden fy and engage Social innovators may feel that they can complete most of the work in-house. Like as not, this is premature. Un l they This is one is one in a series of What We Know So Far documents that summarize some of the latest thinking or developments in the field of social innova on and community change. Sources: (a clientele with exac ng standards in ma ers of evaltogether several solid evalua on methodologies in an accessible, robust and useful way. Anyone serious about social innova on, community change and evalua on will make a point of experimen ng with OH in 2016. The Methodology: http://betterevaluation.org/plan/approach/outcome_harvesting Ten Case Studies: http://betterevaluation.org/resources/example/cases_in_ outcome_harvesting Outcome Mapping Learning Community: http://outcomemapping.ca
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