How to Connect an Xbox 360 to UCO’s Wireless Network The first thing we will need is the MAC address of your Xbox 360. A MAC address is the physical address of your device. Here is how you will find your MAC address: 1. When you first turn on your Xbox you will see a screen like this. You will need to scroll to the Settings menu on the upper right hand side. 2. Once you are on the settings page, you will need to select System. 3. Once we are on the System Settings page, we will need to pick Network Settings. 4. This next screen will show all of the available wireless networks in range of your Xbox. You may need to give your system a few moments to detect all of the networks. We need to choose the UCO wireless network. 5. You will be warned that you are connecting to an unsecured wireless network. Choose Yes to continue. 6. You will get a notification that there are multiple networks with the same name. This is acceptable so go ahead and click OK. 7. This next step is asking you to test your network. This step will fail, but go ahead and tell it Yes here. 8. This is the fail message you will get after testing your network. Select Cancel. 9. On this next screen you will need to select Configure Network. 10. On the Configure Network screen you will see a bunch of information on two tabs. We need to select the Additional Settings tab. 11. On the Additional Settings tab we need to select the section titled Advanced Settings, which is outlined in Red. 12. On the Advanced Settings page we will see what we are looking for, the MAC Address. Please copy this number down accurately and provide it to the UCO Service Desk. You can contact the Service Desk at 405.974.2255 or email them at [email protected]. How to check if you are on the UCO Wireless Network Once you have provided your MAC Address to the UCO Service Desk, please allow up to 48 hours for your device to be added to the network. You will know your device has been added when you receive an email notification stating your Service Desk Ticket has been closed. Once you receive this notification, you can check to see if your device can access the wireless network by following these steps: 1. Follow the previous steps up to step 9, where you will see an option to Test Network. This picture says “Restart Test” but the option you want will be in the same location. 2. During the test your Xbox will check to see if it has access to the network, access to the internet, and finally it will check for access to Xbox Live. 3. When the test is complete, and if you are connected to the UCO wireless network, you will get a Connection Warning. You can go ahead and Cancel out of this menu as your Xbox now has access to the wireless network. NAT ERROR: “Because of a setting on your router or modem, your NAT type is strict. This may cause problems with multiplayer games and chat” What does this mean? NAT stands for “Network Address Translation” and it allows a large number of internal network IP addresses to use a small number of external internet IP address. This is what allows a large number of computers on a network to communicate with the internet at the same time. Microsoft limits the number of simultaneous connections from the same IP address, so if there are a large number of people playing on the Xbox Live Network at the same time, some people will not be able to access the Xbox Live Network. Unfortunately, there is nothing we can do other than to keep trying to connect at a less busy “game time”.
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