Confirmation and Clearing Guide 2015 CONTENTS 1. REGISTRY CONTACTS 2 2. KEY DATES 2 3. CONFIRMATION 3.1 Electronic Receipt of Results from UCAS 3.2 Contact with UCAS during Confirmation 3.3 Despatch of Confirmation Letters by UCAS 3.4 Applicant replies to change at Confirmation offers (UCC) 3.5 Outstanding Decisions - Rejection by Default (RBD) 3.6 Incorrect Confirmation Decisions 3.7 Transfers (Release) at Confirmation 3.8 Contacting Applicants 3.9 Applicant Acceptance Forms (AS12s) 3 3 3 3 3 4 4 4 5 5 4. CASCADE 5 5. ADJUSTMENT 5.1 The Adjustment period 5.2 Handling Telephone Enquiries regarding Adjustment 5.3 How the Process Works at UCAS 5.4 Advice to HEIs – weblink Management Lists 6 6 6 7 7 6. CLEARING 6.1 Eligibility for Clearing 6.2 Electronic Clearing 6.3 Clearing Vacancies 6.3.1 Clearing Vacancy Services 6.3.2 Internal Arrangements 6.3.3 Daily Update of Clearing Vacancies 6.3.4 Handling Telephone Enquiries during Clearing 6.3.5 University Clearing Website 6.4 Record of Prior Acceptance (RPA) 6.5 Fraudulent Applications 6.6 UCAS Transaction Processing & Year End 6.7 Call Centre Hours 6.8 Dealing with Email Correspondence 7 7 8 8 8 9 9 9 9 10 10 10 11 11 APPENDICES – available on website http://www1.aston.ac.uk/registry/for-staff/admissionsandenquiries/clearing/ Appendix 1 – Copy of ABL Agreement Appendix 2 – Sample Clearing Offer Letters Appendix 3 – UCAS Clearing Vacancy Services Appendix 4 - Admissions System Processing - SITS Appendix 5 – UCAS Web-link 1 1. REGISTRY CONTACTS Rob Spurling Julie Adams ext 4674 ext 4664 [email protected] [email protected] 2. CONFIRMATION AND CLEARING 2015 - KEY DATES Saturday, 8 August Monday, 10 August Electronic transfer of A-Level/AS level results from UCAS. Confirmation Decision Makers and Deans meeting (4pm - Council Room) Tuesday, 11 August Post Confirmation Meeting of UGAF (2pm – Council Room) Wednesday, 12 August Applications available for Cascade must annotated on ACD by 9am. Registry to run report to be circulated to Schools. School decisions to be returned to Registry by 1pm University’s Full Clearing Web-site to go live. Confirmation meeting (3pm – Council Room) Thursday, 13 August Publication of A-Level Results. Clearing Call Centre to be operational from 8.00am. Adjustment opens for registration. Confirmation e-mails to be sent by Registry. (after 8am) Cascade alternative course offer e-mails to be sent by Registry. (after 10am) Applicants can refer themselves to a Clearing course using Track (from 5pm) Confirmation meeting (3pm – MB4th Floor) Friday, 14 August 2pm Deadline for Cascade applicants to accept alternative course offer. Monday, 17 August Confirmation meeting (3pm – MB4th Floor) Tuesday, 18 August Confirmation meeting (3pm – MB4th Floor) Clearing Call Centre closes 5pm. 2 Wednesday, 19 August UCAS Circular sent to remind institutions to look at Confirmation ODL on web-link for all applicants for whom decisions are due on 10 September 2015 Confirmation meeting (3pm – Council Room) Thursday, 20 August Confirmation meeting (3pm – Council Room) Friday, 21 August University/School/Subject Clearing Web sites to close down. Monday, 31 August Final date for receipt of Adjustment Confirmation decisions. (Bank Holiday) Deadline for applicants to meet academic conditions of offer. Wednesday, 2 September MAP enrolment details e-mailed to UF students by ISA. Check ODL for applicants for whom decisions are still due Use web-link to apply individual Stops to prevent applicants being rejected by default on 10 September Use web-link to enter a Delayed Confirmation (DCF) decision on applications where results are published after the end of cycle. Thursday, 10 September Any remaining CF/CI Confirmation decisions rejected by default at UCAS that have not been stopped. (Stops can be recorded from 2 September 2015) Monday, 21 September Last date for receipt of standard application forms for 2015 entry by UCAS. RPA forms to be used for any accepted applicants not already in UCAS. Wednesday, 30 September Close of UCAS Clearing vacancy information service. Wednesday, 7 October Last date for receipt of RPA forms Wednesday, 21 October Last date for any amendments to existing acceptances. Final Reject by Default. All applicants who are still referred in Clearing are RBD. Thursday, 22 October All outstanding replies from applicants declined by default, including change at confirmation offers Friday, 23 October The 2015 entry UCAS admissions file to close. 3 3. CONFIRMATION The detailed procedures for confirmation are given in the UCAS Admissions Guide for 2015 Entry in section 13. However, the following key points and details of arrangements specific to Aston should be noted: 3.1 Electronic Receipt of Results from UCAS A-Level and AS-level (GCE and Vocational) Results will be transmitted electronically by UCAS on Saturday 9 August. We are hoping to have the results for Schools to download from Infoview by midday on the Saturday. 3.2 Contact with UCAS during Confirmation All enquires to UCAS should be made through Rob Spurling (Extension 4674) in Registry. 3.3 Despatch of Confirmation Emails by UCAS It should be noted that although UCAS will process decisions sent by us between Monday 10 August and Wednesday 12 August, any resulting emails, such as the AS12s for successful applicants will be held and despatched on Thursday 13 August. Any emails resulting from decisions based on non-A-Level/AS qualifications received between the above dates will also be held. 3.4 Applicant replies to change at Confirmation offers (UCC) The length of time applicants are given to reply to UCC offers will be reduced from 21 days to five days once Confirmation starts. This will assist you in calculating your vacancies. It is important to remember: The five day reply by date starts when an applicant has decisions from both their firm and insurance choice (if applicable) if an applicant has been confirmed at their firm choice they cannot then accept a UCC offer at their insurance choice applicants who are made UCC offers before periods of restricted Track service and are due to DBD during this time will be advised to contact our Customer Contact Centre to make their replies there will be two periods of restricted Track service for applicants whilst exam results are processed (27 July - 4 August for SQA; 7 - 13 August for A levels). Confirmation decisions and UCC offers made against choices during this period will not be displayed until 4 and 13 August, respectively. 3.5 Outstanding Decisions - Rejection by Default (RBD) Any CF or CI applicants still unconfirmed by 10 September will be Rejected by Default at UCAS. Decisions must be input onto the Admissions System no later than 4.00pm on the day, in order to guarantee transmission in time to meet the UCAS deadline. RBD date: 10 September ALL Outstanding CF/CI applicants 3.6 Incorrect Confirmation Decisions If Schools become aware that an incorrect ‘accept’ decision has been transmitted to UCAS, please notify Julie Adams in Registry immediately. As explained in the Admissions Guide 4 (Section 13, paragraph 13.1) it is not possible for UCAS to retrieve letters for decisions that have been made in error. As a general rule any decision erroneously transmitted to UCAS must be notified to the Registry as soon as it comes to light. No action should be taken by School admissions staff to correct such an error on the Admissions System. Registry will undertake necessary consultation with UCAS and the applicant and deal with any remedial action required from the system’s point of view. 3.7 Transfers (Release) at Confirmation (Please also see Adjustment in Section 5 page 9) UCAS discourages the practice of releasing committed applicants into Clearing. However in recognition of the fact that there may be exceptional circumstances, which may justify a request to transfer from one institution to another, a formal procedure is available to enable such transfers to take place. UF applicants who seek to be considered by another institution after they have become committed to an institution should request a release from their UF commitment. The applicant should have valid reasons for requesting release and they should fall into one of the following categories: Financial Hardship (R1) Personal Reasons (eg death of relative or other strong personal reasons) (R2) Significant changes to courses at the releasing institution (eg discontinued course or changes in content (R3) Sponsorship/scholarship award (R4) Other exceptional reasons (R5) Change of level of qualification (R6) Change of subject area to be studied (R7) Wish to defer admission (R8) Transfer to another institution (R9) Please use R5 or R7 instead of R2 if we think it is just a change of mind by applicant. Admissions staff in the Schools/Departments must consider all requests for release into clearing carefully and take the necessary action on the Admissions System to transmit a release decision to UCAS. Release into Clearing is only applicable to UF applicants. Transmission of a Release into Clearing decision to UCAS will cancel the current UF commitment and enable the applicant to enter Clearing and seek an alternative place. The procedure for release into clearing on SITS is as follows: To release into clearing someone who is UF with us (but not via clearing) using ACD: 1. 2. 3. 4. Select the Decision Stage 2 radio button on ACD Change applicant status to W (withdrawn) Change QST field to RR Enter the appropriate reason code (R1-R9 in list above) in the offer field. To release into clearing someone who is UF with us (via clearing using ACD): 1. Select the Decision Stage 3 radio button on ACD 2. Change applicant status to W (withdrawn) 5 3. Change QST field to RR 4. Enter the appropriate reason code (R1-R9 in list above) in the offer field. Applicants who are UF with another institution but wish to transfer to us should be advised to contact their UF institution to request release, before we can consider making a formal offer through Clearing. 3.8 Contacting Applicants A summary of conditions relating to the ABL agreement between UCAS and the Awarding Bodies is attached for information (see Appendix 1). Please note that the agreement includes a duty to report any request from third parties to access the information. Confirmation decisions based on A-Level results cannot be discussed* with applicants until Thursday, 13 August. *Results should not be disclosed to applicants at any stage. Any applicant ringing in to enquire about outstanding results should be advised to contact their Examination Centre. Written or e-mail correspondence regarding acceptance or rejection of CF applicants only may be received by them on or after Thursday 13 August. It is not valid to write to CI or UI applicants until they become CF or UF with us. The only exception to this rule is in the case of changed course offer, where it is recommended that the applicant be contacted to ascertain the acceptability of the alternative course. 4. CASCADE Cascade, the University’s internal process by which alternative programmes are offered to CF applicants who do not satisfy the conditions of their original choice of programme, will take place from Tuesday 11 August – Friday 14 August. Schools determine who is a Cascade applicant – one whom you cannot offer in your School but believe has the potential to be considered by another School. IMPORTANT NOTE: The cascading School should ensure that any you cascade have a strong likelihood of being accepted by another School. Both yourselves and Registry do not have the time to reject lots of students who were never realistically going to be made a Cascade offer anyway and if we find a lot of rejects need inputting because a School(s) have Cascaded a lot of low quality applicants to us, we may require School staff to help input these decisions on Wednesday afternoon. 2) When a School has determined a Cascade applicant, bring up their record on ACD and input “C CLEARING” into the Cascade? field on ACD as follows: i) When a School has determined a Cascade applicant, bring up their record on ACD and input “C CLEARING” into the Cascade? field on ACD as follows: 6 3) This must be done for all Cascade applicants by 9am on Wednesday 12th August 2015. (Anyone who does not have this input by 9am on Wednesday 12th August 2015 will not be considered by other Schools and it will be the original School’s responsibility to reject the applicant.) 4) Shortly after 9am on Wednesday 12th August 2015, Rob Spurling will run a report similar in layout to the Sunday A Level Confirmation Report but it will only show the applicants who have “C CLEARING” input into the Cascade? field. It will be in Excel and look like follows: 7 5) This report will be emailed out to all the named contacts for Cascade (i.e. those people who last year would have come to the room to look at the paper forms). Rob Spurling will email to ask for a list of every person who would need this report. Please ensure you reply to Rob with this information. 6) The named contacts for Cascade will then go through the report and look at the subjects, grades, course initially interested in etc. to determine whether they wish to make a Cascade offer to each applicant. Leave those you are not interested in blank and insert a proposed course offer in those who you wish to – remembering to highlight in yellow to ensure we don’t miss it like so: 7) All spreadsheets must be emailed back to Rob Spurling by 1pm on Wednesday 12th August 2015. That gives you just under 4 hours to check over the spreadsheet. Note: Anyone who does not email back their spreadsheet by 1pm on Wednesday 12th August 2015 will not have any of their offers input and none of their Cascades will count. It is essential you email this no later than 1pm. 8) Rob Spurling and team will then input all the offers you have made and reject all those who do not get made any offers. Some applicants may well get more than one offer once we merge together the results of all the various spreadsheets that are sent out. If we find there are lots of rejections due to a School sending a lot of low calibre applicants into Cascade, we 8 may require that School to help input rejections on Wednesday afternoon, as we have to input all rejections by 4:30pm to be transmitted to UCAS ready for Thursday morning. 9) Registry will produce an SRL email from SITS for the applicants identified and e-mail them on Thursday 14 August (after 10am). The e-mail will give clear instruction to applicants about what action to take: If an applicant wishes to accept the alternative course offer or to discuss the matter further, they will be advised to contact the relevant Admissions Tutor. If they want to decline the alternative course offer and be released into Clearing, they will be advised to ring or e-mail Rob Spurling ([email protected]). Their reject decision will then be entered onto the SITS by Registry staff as quickly as possible. They will also be strongly advised NOT to contact the School which made them their original conditional offer, as the staff of that School will be unable to provide any assistance either in confirming an alternative course offer or in releasing them into Clearing. All Cascade ACCEPT decisions must be notified to Registry as quickly as possible so the changed course offer can be transmitted to UCAS before the Cascade rejection deadline at 2pm on 14 August. The deadline for holding borderline applicants in a pending category is 12:00 noon on Friday 14 August. After this, no School may hold onto CF applicants, with a minimum of 300 points, (tbc) whose offer has not been confirmed. If any applications look suitable for another course/School please refer these directly. Admissions Tutors may wish to ring any suitable applicants, identified at this late stage, directly. 5. ADJUSTMENT The Adjustment period allows applicants who have met and exceeded the terms of their conditional firm offer and have been accepted on that course to be eligible to enter an “Adjustment period”, which allows them to find a course at a different institution whilst still holding their confirmed place (can include courses they were previously rejected on if results now satisfy entry requirements). It is important to note that applicants who enter this process but do not find a new institution will keep their place at their original firm choice institution. To be eligible to use Adjustment applicants must have: results that have met and exceeded the conditions of their conditional firm (CF) choice had their offer confirmed paid the full application fee of £23. Applicants are not eligible for Adjustment if: they are confirmed (UF) at their firm choice but did not exceed the conditions of the offer they have a confirmed place on a changed course offer their original offer was unconditional Applicants cannot adjust their insurance choice. NOTE: it is our responsibility to check that an applicant is eligible for adjustment. The following examples illustrate whether or not an applicant can be considered for an Adjustment place. 9 Meeting and exceeding – eligible to be considered for an Adjustment place: Offer Actual grades A level AAB A level AAA A level CCD (C in Chemistry) A level ACD (A in Chemistry) A level ABB (B in History) A level ABB (A in History) SQA Higher BCC SQA Higher ABC SQA Higher BBC (C in Chemistry) SQA Higher ABC (B in Chemistry) SQA Adv Higher D in Italian SQA Adv Higher B in Italian International Baccalaureate total 30 points including 5 in Mathematics and 5 in Chemistry International Baccalaureate total 30 points including 6 in Mathematics and 5 in Chemistry Irish Leaving Certificate (Higher level) grade B in Mathematics and Grades BCC Irish Leaving Certificate (Higher level) grade B in Mathematics and Grades ABC Not meeting and exceeding – not eligible to be considered for an Adjustment place: Offer Actual grades A level CCD (C in Chemistry) A level BCD (D in Chemistry) A level AA A level AAA A level BBC A level BBCC SQA Higher CCC SQA Higher BCD 240 Tariff points overall including C in French 280 Tariff points overall including D in French BTEC National Diploma MMM BTEC National Diploma MMP International Baccalaureate total 30 points including 5 in Mathematics and 5 in Chemistry International Baccalaureate total 32 points including 4 in Mathematics and 5 in Chemistry Irish Leaving Certificate (Higher level) grade B in Mathematics and Grades BCC Irish Leaving Certificate (Higher level) grade C in Mathematics and Grades ACC 5.1 The Adjustment period Adjustment is available from A level results day (13 August 2015) until 31 August 2015. An applicant’s individual Adjustment period starts when their conditional firm (CF) choice changes to unconditional firm (UF) or 15 August 2015, whichever is the later. From this time they have a maximum of five calendar days (five 24 hour periods) to register and secure an alternative course, if they decide this is what they want to do. If they become eligible for Adjustment less than five calendar days before 31 August, they only have the remaining time before then to have a place confirmed by the provider. For example, if they become UF on 29 August they have three days to use the process. 5.2 Handling Telephone Enquiries regarding Adjustment All Adjustment enquiries will initially be dealt with by the Clearing Call Centre. Suitable applicants will be transferred to the Schools and you will need to notify them of the implications of registering for Adjustment. When a Call is transferred through to you check to see if the caller has been registered for Clearing or Adjustment. If the caller says they are registered for adjustment it is your responsibility to check that they are eligible. You should 10 do this by checking their status on weblink. To be eligible an applicant must have met and exceeded their original offer and be UF at their original institution. Applicants are not eligible to adjust from their UI institution. 5.3 For those Schools wishing to accept an Adjustment applicant How the process works 1. Applicant registers on Track to use Adjustment 2. Applicant contacts institutions to find another place 3. HEI checks the conditions of their UF offer using weblink 4. HEI must make sure that applicant understands the implications of changing their choice at this stage, e.g. accommodation/financial 5. HEI offers the applicant a place (verbally) 6. Applicant accepts offer at one institution 7. HEI must be satisfied that applicant wants to accept their offer (it is advisable to ask the applicant to email confirming their acceptance of the place within a deadline). 8. HEI enters an Adjustment Acceptance using SITS (decision stage 2) or web-link (adjustment tab). 5.4 Advice for HEIs - web-link management lists HEIs can identify applicants that they may lose or gain in Adjustment, web-link will have three management lists: 1. UF Registered Applicants that for Adjustment may move 2. Adjustment Applicants that accept have moved to you 3. Adjustment placed Applicants that have elsewhere moved away from you 6. CLEARING The detailed procedures for Clearing are given in the UCAS Admissions Guide 2015 Entry, section 15. You can also access information at the Confirmation and Clearing Hub 2015 on the UCAS website. The following key points and details of arrangements specific to Aston should be noted: 6.1 Eligibility for Clearing Applicants become eligible for Clearing at different times: Early July for Late applicants who make their first application after 30 June 2015. Applicants who do not hold any offers and are NOT awaiting A-Level, AS or Scottish results. From 13 August for: A-Level, AS or Scottish Highers applicants who do not hold any offers Applicants who do not hold a place after the publication of A-Level, AS or Scottish Highers results. 11 6.2 Clearing in Track When an applicant becomes eligible for Clearing an 'Add Clearing choice' button appears on their Track 'choices' screen which they can use to apply for a course. Applicants do not need to contact UCAS to request entry into Clearing. Applicants must have paid the full application fee of £23. How the process works The applicant takes the lead to contact HEIs to discuss vacancies. It can be summarised as follows. Applicants will be eligible for Clearing if they have no offers. A Clearing number will be visible on Track. Vacancies will be seen on UCAS Clearing vacancy website and as well as institution websites. Applicants will contact HEIs to discuss vacancies, although you may get unsolicited applications. Unsolicited applications will come in to SITS as new ACD records. Registry will inform Schools, via email, of any that have been received. You are fully within your rights to reject any applicant who has not approached you prior to submitting a Clearing application (although you can of course contact any who you think you may be interested in). When applicants receive an offer of a place verbally or by email/letter, and they want to accept the place, they will enter details of the institution and course in Track. You can check for Clearing applications via the UCAS outstanding decision list on Weblink. After logging into Weblink, select the 'Applicant Data' option from the main menu, then click on 'Management Information', then 'Applicants - Outstanding Clearing Decisions' (you'll see that we have some already). Although unfortunately the applicants can't be listed by faculty code (they're alphabetical), the UCAS course code is shown (which can be sorted alphabetically). Each Clearing application should have a corresponding SITS record. Only courses that have vacancies can be entered in Track. If an HEI is entered as a Clearing choice the applicant details will be sent to the HEI and a decision must be made - accept or unsuccessful. The offer is not formalised until we accept the applicant. If an unsuccessful decision is received another choice can be entered for consideration. You can check if an applicant is eligible for Clearing by checking their details on UCAS weblink. If you need access to this service and do not already have a login ID or require training, please refer to Appendix 5 or contact Julie Adams. If, before making an offer to an applicant, you wish to see a copy of their original UCAS application, please use the UCAS web-link facility (see Appendix 5). This will also display any examination results that have been processed by UCAS. It is possible to e-mail from web-link by clicking on the applicant’s e-mail address, and this may be used as a quick means of conveying a provisional offer to the applicant or a confirmed offer once the electronic record has been received. (Examples of suggested wording of such e-mails may be found in Appendix 3). To accept a Clearing applicant, please use the UCAS web-link facility. Acceptances placed on web-link will be confirmed by UCAS immediately and will be automatically transferred to SITS. If you are unfamiliar with web-link, please refer to Appendix 5 and contact Julie Adams to arrange training. 12 6.3 Clearing Vacancies 6.3.1 Clearing Vacancy Services The official Clearing Vacancy Services will operate from Thursday, 15 August to mid September and will include the following (further details can be found in Appendix 3): The Daily Telegraph: Thursday, 14th, Saturday 16th and Thursday 21st August Deadlines for Clearing information to be updated: Clearing vacancy status for each course needs to be correctly set by this date/time (ie Course Collect must be updated by specified time/date) Wednesday 1 July 5pm Monday 10 August, 5pm Wednesday 12 August, 12 noon Sunday 16 August, 5pm For publication in ……. On……… Clearing vacancy listings on ucas.com and the Telegraph app on 6 July (these will be shut down of 27 July for embargo) The Telegraph Clearing printed vacancy listings on 13 August Clearing vacancy listings on ucas.com and the Telegraph app from 6pm on 12 August The Telegraph Clearing printed vacancy listings on 19 August The UCAS Clearing website and Telegraph app will be updated continuously throughout this period, vacancy setting can take up to an hour to display. 6.3.2 Internal Arrangements As the copy deadline for notification of Clearing vacancies to UCAS and newspapers is several days before results publication, we will need to make some very quick decisions about Clearing. As in previous years, the Admissions Tutors (together with the Associate Deans) should make an assessment of the need for Clearing activity on Monday (10 August), for Schools to update on MAP, Course Collect and the University website by 5 pm that day. Prior to clearing you will need to update your course information indicating: Clearing vacancies, adjustment vacancies, minimum scores, specific course requirements, and clearing keywords. You should do this on MAP for all of the courses in Clearing. This will need to be done by Friday 7 August, at the very latest. 6.3.3 Daily Update of Clearing Vacancies The majority of courses are expected to be in Clearing again this year. However, it is anticipated that some, with limited space, will fill up very quickly. Please ensure that you keep your clearing vacancies up to date on MAP, Course Collect and the University website. 6.3.4 Handling Telephone Enquiries during Clearing A Clearing Call Centre will be established again this year to handle enquiries coming in on our Clearing hotline (0121 204 4444). This will be staffed by members of student helpers and located in MB473 this year. 13 The aim will be to provide: Up-to-date information on the availability of Clearing places. Advice on entry requirements for courses in Clearing and whether an enquirer has the necessary points to be considered for the particular programme of their choice. Advice on possible alternative courses, where first choice programme is full or the enquirer does not have the necessary entry requirements. Facilities for taking down details of applicants interested in and qualified for a Clearing place this will be done via SITS using CCC (Clearing Call Centre) Taking Cascade and Adjustment Calls. The Call Centre will be operational from Thursday, 14 August to Tuesday, 19 August (excluding Sunday) and will have 20 phone lines in operation for dealing with incoming calls. Confirmation calls will be taken by Schools Liaison who will be located in MB480. 6.3.5 University Clearing Web Site The University’s Clearing Web Site went live in mid-July. The vacancy listings will be updated daily, based on information updated online by the Schools. As in previous years, applicants will be able to submit their details via an on-line Course Vacancy Enquiry Form. The details will be transmitted to the [email protected] inbox which will be monitored by Schools Liaison. Suitable applicants will be brought to the attention of the appropriate School. 6.4 Record of Prior Acceptance (RPA) The RPA procedure (Record of Prior Acceptance) will continue to operate for 2015. There will be two versions of RPA forms available: RPA (Non-EU) - These forms have been available on UCAS web-link since last November. They are to be used for overseas applicants who have not already applied through UCAS, to confirm that an applicant has been offered and has accepted a place. RPA (UK and EU) - These are for use by applicants from the EU and will be available on UCAS web-link from 2 February 2015. They are intended to be used for very late applicants who approach us directly and have not yet applied to UCAS for entry in the current cycle. The forms are only intended to be used to confirm that an applicant has been offered and has accepted an unconditional place. RPA forms are only available electronically via UCAS web-link. If you are unfamiliar with UCAS web-link, please refer to Appendix 5 and contact Julie Adams to arrange training. The normal UCAS procedure allows applicants to submit a standard form for consideration in Clearing up until 21 September and RPA (EU) forms should not be used as alternative to this. Applicants should be advised to ring UCAS on 0870 1122211 for details on how to apply prior to 21 September. 6.5 Fraudulent Applications We are reminded by UCAS about the particular threat from individual fraudsters and organised gangs during Confirmation and Clearing. No institution should consider itself to be immune from the attention of those who seek to gain entry by deception. Experience has shown that those intent on deceiving the admissions process will know just how difficult it can be in penetrating an institution’s defences and will target those institutions they feel pose the least risk in terms of checks on qualifications and identity. 14 Particular care should be taken when dealing with independent students who have not recently completed studies at a recognised school or college. The correct route for those who have not yet applied to UCAS is to complete and send a standard application form to UCAS. If you have any concerns about the status or Clearing eligibility of any applicants who approach you directly (and who are not able to provide a Clearing number), please check the details on UCAS web-link or contact Julie/Rob in Registry. UCAS will be issuing weekly ‘suspect’ lists throughout Confirmation and Clearing and these will be available for reference in the Registry or from the UCAS website. It has been agreed that applicants cancelled by UCAS as fraudulent will not be accepted in the current cycle. Such applicants will have been informed that they are not to approach any institution for the remainder of the cycle. 6.6 UCAS Transaction Processing & Year End Decisions inputted on SITS will be batched together and processed for transmission to UCAS at 4am, 1pm, 4.45pm, 5.45pm and 7.15pm on a daily basis (apart from weekends and bank holidays) and an incoming file from UCAS will be received at 4.45am, 12.45pm, 2pm and 6.30pm each day. The last date for changes to the 2015 admission file will be 23 October 2015 and the last file for the current cycle will be transmitted to UCAS at 5.45pm that day. A summary of how to perform key Confirmation and Clearing processing tasks on SITS may be found in Appendix 4. 6.7 Call Centre Hours The Clearing Call Centre will be open during the following times: Thursday, 13 August 8.00am - 8.00pm Friday, 14 August 8.00am - 7.00pm Saturday, 15 August 10.00am - 4.00pm Monday, 17 August 9.00am - 5.00pm Tuesday, 18 August 9.00am – 5.00pm Registry Admissions staff will be available throughout these times and School Admissions staff should ensure that the Registry is notified of their arrangements for these periods (a specific request for this information will be sent out). If you cannot provide cover for admissions enquiries at any of these times, the Call Centre will mark the caller’s CCC record with ‘CCC - School to Call Back’. 6.8 Dealing with E-Mails over the Peak Admissions Period A special e-mail address, [email protected], will be in operation from Monday 3 August – Wednesday 26 August inclusive. All the emails coming to this address will be dealt with by Schools Liaison in the first instance. Any suitably qualified enquirers will be forwarded to the following inboxes: Aston Business School: [email protected] Engineering and Applied Science: [email protected] Languages and Social Sciences: [email protected] Life and Health Sciences: [email protected] 15
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