On‐Time Performance to Timepoint Schedule Adherence…the transition: June 2014 Review
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Bus On‐Time Performance:
Traditional Measures
 Weekday PM peak hour observations at six (6) major terminals…
 Staff manages service to enhance reliability and performance for customers
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June 2014 OTP Major Bus Terminals (PM Peak)
90.6% Overall “Real‐World” Departures on‐time
100.0%
90.0%
94.5%
94.1%
97.9%
98.2%
98.6%
Atlantic City
Terminal
Walter Rand
Transp Ctr
86.0%
80.0%
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
PABT
Newark Penn
Station
Hoboken Terminal Irvington Terminal
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Transition to Smart Bus Monitoring
 Data now available for micro‐analysis of performance…
 “MyBus” permits customers to track real‐time schedule prediction…
 262 bus routes…more than 2,500 scheduled timepoints…
 Departures =>1 minute early are “early”
 Departures =>6 minutes late are “late”
 Departures < 1 minute early & <6 minutes late are “on time”
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Smart Bus Monitoring:
Timepoint Schedule Adherence (TSA)
 Smart Bus data permits evaluation of Timepoint Schedule Adherence (TSA)…
 Robust data sample…For Spring 2014, more than 4 million timepoint observations…
 For Spring 2014, 60% of all scheduled trips were analyzed…
 Smart Bus data permits evaluation of Timepoint Schedule Adherence (TSA)…
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Smart Bus Monitoring:
Timepoint Schedule Adherence (TSA)
 Traffic conditions
 Weather
 Detours
 Access in & out of bus stops
 Variable passenger loading time
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Smart Bus Monitoring:
Timepoint Schedule Adherence (TSA)
 Current results: overall TSA is 68%...
 New technology still in early stages…
 TSA not to be compared with traditional OTP performance statistics….
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Current Actions/Planned Improvements
 Drill down to find opportunities for improvement…
 33 bus routes (15% of total system) targeted for Timepoint Schedule Adherence improvement…
 Schedule changes are planned…
 Phase 1: September 2014
 Phase 2: January‐April 2015
 Target: 3 percentage point improvement in measured TSA...
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