Empty property standard
Trafford Housing Trust Head Office
Trafford Housing Trust, Sale Point,
126 Washway Road
Sale M33 6AG
Customer Hub Number:
0300 777 7777
www.traffordhousingtrust.co.uk
Registered in England No: 04831118 • Charity Registration No: 1106967
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Empty property standard
Empty property standard
Empty property standard
Welcome to your new home!
We want to make sure that your new home
meets your expectations and that we can
allow you to move in as soon as possible.
We will therefore do the repairs before you
move into your new home but we might
also do some repairs in the first weeks of
your tenancy.
Notes..
Please use this page to note any concerns or issues regarding the standard of repairs to your
new home...
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We will always make sure that before you move into your home it is…
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Safe, Clean, has all of its services working and is Secure.
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Services to the property
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Gas Supply
We will cap off the gas supply, and then when the tenant is ready to move
in we will turn on the gas and test and repair or replace as required the gas
appliances.
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If the Gas or Electric Meter is not
easily accessible you will need to
contact your Utility Supplier.
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Empty property standard
Empty property standard
Energy Efficiency
Smoke Alarms
Empty Properties
Water Supply
Properties will be checked for energy performance and an energy performance certificate
issued. .
When a tenant tells us they are leaving we will advertise that home within 7 days.
Sufficient hardwired smoke alarms will be installed.
Check that the water supply to the property is working correctly.
All water will be turned off and isolated at the stop tap.
When the property becomes empty we will make sure it is safe and secure.
When you receive an offer for a property you can view it with a member of staff whilst it is
empty to see if it is suitable for you.
Some repair work may be carried out after you move in and we will tell you about these at
the viewing.
At the viewing we may be able to tell you when the property will be ready for you to move
into.
When we offer you the property we will give you a copy of the void standard which tells
you the condition the property should be in when you move in.
Once you have viewed the property and you have decided to accept it and when it is ready
for you to move in we will:
Arrange for you to sign the tenancy agreement.
External Meter Cupboards
Missing doors on external gas and electric meters will be replaced
Let you select your decorating materials/voucher
immediately after sign up , if you have been
allocated a decorating allowance, and we will
arrange for the materials to be delivered to your
new home.
Give you a welcome pack to help you settle into
your home.
Arrange to visit you in your new home after a
month so that we can check you have settled in
and also to check if there is additional support
that you may need.
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Empty property standard
Empty property standard
The Building - External
Ensure the property is secure, wind and watertight.
Ideal
Non-standard fittings
All non-standard items from the previous tenancy will be safety checked & left in situ. If it
becomes faulty in the future it will be replaced with a standard fitting
Acceptable
Secure
Change locks to the front and rear doors and that they are safe and secure.
Five lever mortice lock to be fitted where applicable.
Clean, tidy & fresh
Property left clean and tidy with air freshener’s situated in appropriate locations throughout.
Ideal
The Building - Internal
All floors are safe, are checked for stability and free from defects.
Decor
We will issue decorating materials where deemed appropriate.
Acceptable
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Empty property standard
Detached sheds & garden structures
Where a detached outhouse/shed is unsafe it will be demolished and removed and not
replaced.
Empty property standard
Plastering
Major plaster work is made good
.
Ideal
Clearance of sheds & garden structures
Any existing detached sheds garden structures etc within the boundaries of the property
will be cleared of any rubbish
Doors & Handrails
Handrails, banisters and internal doors are secure and safe.
Ideal
Graffiti Internal or External
Internal and External surfaces will be cleaned of graffiti or painted over.
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Acceptable
Acceptable
Clean & Clear
All rubbish is removed and the property is in a clear and clean state
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Empty property standard
Glass Doors
Internal doors fitted with full height non safety glass will be replaced.
Polystyrene Ceiling Tiles
Remove polystyrene ceiling tiles and make good
Taps & Water pipes
Taps are working correctly and there are no leaks or blockages to any pipes.
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Empty property standard
Drain Covers
Missing drain covers will be replaced.
Waste Pipes
Waste pipes which have been identified to be missing or damaged will be replaced.
Inspection Chambers
Inspection chambers will be safe, intact with the correctly fitted chamber cover. They must
remain accessible for THT employees/contractors.
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Empty property standard
Footpaths
Main footpaths to and from the property and flag perimeter will be in good condition.
Empty property standard
Kitchen
Kitchen is serviceable and consists of a minimum amount of units/worktops
One sink unit; one base unit and one wall unit
Boundary Fences, Walls & Gates
Bathroom - toilet
Drainage Systems & Grids
Bathroom suite
Existing boundary fences, walls gates will be made safe; this may mean repairing or removing
and not replacing.
All drainage systems & grids will be flowing, functional & free from obstructions
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Renew toilet seat, ensure the plumbing system works, there are no leaks or
blockages and the toilet is flushing properly.
All rubbish is removed and the property is in a clear and clean state
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Empty property standard
Loft Space
The loft space will be clear of debris
Empty property standard
External Doors
All doors and windows will be secure and fully functional with glazed systems intact
Gutters & Rainwater goods
Double Glazing Windows
A visual check is carried out of gutters and rainwater goods to ensure they are
functional with no evidence of vegetation affecting the guttering
If condensation is apparent in a double glazed unit, this will be replaced
Structural Fabric
Garden
Structural fabric of the building and attached outhouses/garages/canopies including rendering
and pointing, where attached will be watertight and safe.
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Gardens will be left in a clear and tidy condition for the new tenant
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