Department for Communities and Local Government Candidate Pack About the Department 2 Welcome to DCLG DCLG is a dynamic, professional and diverse Government Department - if you are interested in truly making a difference - you are looking in the right place. This is an exciting time to be working within DCLG. Melanie Dawes is our Permanent Secretary and is: Head of the Department, responsible for its overall leadership and effective dayto-day running Chief Policy Adviser to the Secretary of State and the ministerial team, supporting them to develop and achieve their priorities Principal Accounting Officer, responsible and accountable to Parliament for the stewardship of the department’s budget and for ensuring value for money. 3 The Department The Department for Communities and Local Government's job is to create great places to live and work, and to give more power to local people to shape what happens in their area. DCLG has four strategic aims[1]: • • • • driving up housing supply; increasing home ownership; devolving powers and budgets to boost local growth in England; and supporting strong communities with excellent public services. We are ambitious for our people and we want our people – especially our senior leaders – to be ambitious for DCLG and what we can achieve. DCLG has around 1600 staff and has offices in London and a number of regional locations throughout England [1] https://www.gov.uk/government/publications/dclg-single-departmental-plan-2015to-2020/single-departmental-plan-2015-to-2020 4 Areas of work Our areas of work As a part of DCLG, you have the opportunity to work in one of our different teams. Please click the below links to find out more about what we do in each group. Key areas of delivery (Responsible for delivering key elements of DCLG’s Single Department Plan) • Local Government and Public Services (LGPS) • Housing and Planning • Decentralisation and Growth. Enabling Functions (These areas provide the support so that the areas above can function effectively) • Strategy, Communications and Private Office (SCPO) • People, Capability and Change (PC&C) • Finance, Information, Records, Shared Services and Technology (FIRST). 5 Our Ministers The Rt HonSajid Javid MP Secretary of State (Ministerial Champion for the Midlands Engine) Alok Sharma MP Minister of State Lord Bourne of Aberystwyth Parliamentary Under Secretary of State for Faith and Integration Marcus Jones MP Parliamentary Under Secretary of State (Minister for Local Government) Jake Berry MP Parliamentary Under Secretary of State 6 Our values In DCLG we: • • • • are enthusiastic, energetic and creative act professionally, work across boundaries and deliver for the government of the day continually strive to be better and to improve choose to work here and want to be part of one DCLG We are looking for people who share our values, really want to make a difference and are committed to DCLG’s aims. We want to hear from applicants who are interested in public services, as well as being excited by being involved in the running of the country, and are able to serve a Government of any political complexion. Most of all, we are looking for people with the right skills and behaviours, from any sector or background to play a key role in developing and delivering the Government’s policy. With the fast paced changes in the political environment, this is a really exciting time to be working at the heart of government. If you think that you can make a difference and you fit the bill - We would be delighted to receive your application. 7 DCLG Locations Around one-quarter of the department’s staff work in offices outside London, including the following locations: • • • • • • • • • • • • • • • • • • Birkenhead Birmingham Leeds London Manchester Newcastle Upon Tyne Nottingham Plymouth Sheffield Warrington Liverpool Bristol Cambridge Exeter Guildford Truro Hastings Hemel Hempstead 8 Our offer to You 9 The People Plan Not only will you have the chance to make a real difference to the people we serve, you will also develop yourself and build a career with us through our recently launched People Plan. Our People Plan and You The People Plan was launched in July 2016 and aims to help DCLG become Smarter, Stronger and more Streamlined. Melanie Dawes, Permanent Secretary said, “For DCLG, I am really proud of our new People Plan – launched in July – which set out our new core curriculum, a great career offer and our plans to further improve diversity and inclusion.” 10 Building capability and professional development The Core Curriculum The DCLG Core Curriculum brigades and focuses the broad learning and development offers available across the Civil Service on what DCLG needs, and supplements them with learning that we design and deliver ourselves. By setting them out in a single place learning and development is easier to locate and access. A Core Curriculum Timetable provides information on the events available to DCLG staff each quarter. On top of the variety of learning resources available, we also provide: • • • • • A self assessment tool to help with identifying training needs Opportunities to create a professional development plan Opportunities to participate in coaching or mentoring Help to build Leadership, management and talent Support (including up to 6 days leave a year) to participate in volunteering opportunities. 11 Other Benefits of working at DCLG As part of DCLG, you will have access to many other benefits including*: Access to flexible working options (please note these are offered subject to business need). DCLG offers a range of flexible working options. One of these is the Flexi time scheme which allows employees to work flexible hours around business needs. Our technology enables home and remote working options too. Many employees work for us on a part-time or Job-share basis. • Access to season ticket loans allowing employees to pay for season tickets in more affordable instalments. • Two childcare vouchers schemes, Salary Plus where DCLG will contribute towards childcare costs and salary sacrifice scheme which enables employees to purchase childcare vouchers through their salaries pre tax and NI deductions. • Salary sacrifice cycle to work scheme. • Access to a rental deposit scheme (which is a loan to help employees pay for their rental deposits in instalments), • Access to the Civil Service Pension Schemes. • Access to a benefits scheme with a variety of discounts and special offers available. *Please note that varied eligibility criteria apply to each benefit offered in accordance with DCLG terms and policies. 12 Meet One of our EO’s What Directorate are you based in? I am currently based in the Strategy, Communications and Private Office Directorate (SCPO)· What made you apply for a role in your directorate? I attended a ‘speed dating’ session as a result of my enrolment on an EO Development Programme and was introduced to a manager from the SCPO directorate. The EO development programme helps EO’s within the department develop themselves and gain new skills which will help their careers at DCLG. This ‘speed dating’ session provided me and other EO’s with the opportunity to meet up with various managers from different areas of the department to find out a bit more about what they do and what their roles include. I was given my first choice of role, which was a role in the Policy Profession. What does your directorate do? SCPO covers Strategy, Comms and Private Office. My directorate helps to define and steer the strategic objectives and narrative of the department. I am now working on the Single Departmental Plan. We also lead on Brexit for the department and this is a particularly sensitive issue that has polarised the country. 13 About the application process 14 Application Steps 1. Complete the required fields on Civil Service Jobs 2. Complete the Numerical Reasoning Test 3. If you have passed the Numerical Reasoning Test, you will be invited to complete the Civil Service Judgement Test. 4. If you have passed both online tests, we will send you a link to the Be Applied Website where you will be asked to re-enter some basic personal information and answer the sift question: "What are the main challenges facing DCLG over the next 2 years?" You should think about the Seeing the Big Picture competency when writing your answer. 5. Your answer to the above question will be sifted and scored on a one to five rating scale. You will then be notified of your outcome. 6. If you have passed the sift, we will invite you to interview. You can then book in for a time and date that suits you. 7. We will let you know your interview outcome and if successful, we will be in 15 touch further. Online tests Online test information: When you are invited to complete the online tests you will be given access to guidance. It is strongly recommended that you read this guidance before you proceed. These tests are not timed however, it is advised that you allow for up to an hour for completion of each test. Please note that the Civil Service Judgement Test may contain video content which requires you to use an up-to date browser (for DCLG staff, please use Google Chrome as our Internet Explorer browser will not work). The videos also have audio content and so make sure that your computer has sound enabled or that you have headphones available for use. If you have any issues with the sound or video playing, you do have an option to view the transcript of what is being said in the video. The “View Transcript” button can be located underneath the video box. 16 Key Points: This is a rolling campaign which is open until 2nd July 2018. You can apply at any time until the deadline. We intend on sifting and interviewing our applicants on a weekly basis. However, please note that it may take longer than a week to communicate sift or interview results to you. We endeavour to do this as quickly as we can. It is a competition so you really need to ensure that you give your best and strongest evidence to reflect what the post requires. Stick to the word count rule. Any evidence provided above the word count limit will not be considered (e.g. for a 250 word rule, if your evidence was 253 words, the last 3 words would not be considered as part of your evidence) Make it as easy as possible for the sift panel to assess your suitability for the job. This means thinking about the relevance of your examples and how you set them out in your application form. The sift panel, which is made up of two or three representatives of the business, will assess each application based on the evidence provided. 17 Civil Service Code Civil Servants are appointed on merit on the basis of fair and open competition and are expected to carry out their roles with dedication and a commitment to the Civil Service and its core values: integrity, honesty, objectivity and impartiality. In this code: • • • • ‘integrity’ is putting the obligations of public service above your own personal interests ‘honesty’ is being truthful and open ‘objectivity’ is basing your advice and decisions on rigorous analysis of the evidence ‘impartiality’ is acting solely according to the merits of the case and serving equally well governments of different political persuasions These core values support good government and ensure the achievement of the highest possible standards in all that the Civil Service does. This in turn helps the Civil Service to gain and retain the respect of ministers, Parliament, the public and its customers. Any applicant for a DCLG vacancy should be aware of the Code, and will be asked to confirm that they can comply with it at interview. For more information on the Code, please see the following link: https://www.gov.uk/government/publications/civil-servicecode/the-civil-service-code. 18 Civil Service Competency Framework The Competency Framework sets out how we want people in the Civil Service to work. The framework outlines ten competencies which are grouped under the three leadership behaviours. These headings will be used in our vacancies to indicate essential and desirable candidate requirements. Candidates must use the selection process to demonstrate that they have, at the very least, all the essential requirements and, if possible some or all of the desirable ones. The full framework is available online at the following link: http://resources.civilservice.gov.uk/wp-content/uploads/2012/07/Civil-ServiceCompetency-Framework-Feb2013.pdf Competencies are used to establish suitability for a post because if you have done something well in the past then its expected that you can do it again in the future. 19 Preparing an Application - Your Checklist: Have you given yourself enough time to put together a well thought out application form? Have you allowed yourself enough time to complete any online tests before the deadlines? Have you reviewed the job description carefully so you have a clear understanding of the role? Have you researched DCLG and its policy areas? Have you thought about how you can answer the question that you will be sifted on? Think about “what and “how” Did you draft first then refine? Have you avoided jargon (assume that the sift panel will have no knowledge of the situation you are referring to)? Have you checked for spelling and typos? Have you used the past tense, ‘I’ and not ‘we’ and active language such as: ‘I organised’, ’I accomplished’, ‘I calculated’, etc. Have you stuck to the word count limit, where one has been set? Have you put yourself in the Vacancy Manager’s shoes and read your application through from their perspective before submitting? Are you familiar with the Civil Service Competency Framework? If the answer to each of these question is ‘’yes’ – Well Done 20 The Sift: The purpose of a sift is to assess and score the evidence provided on the application form. The sift panel, which is made up of two or three representatives of the business, will discuss and agree standards against which they assess each application. Each application will be scored based on the 1-5 rating scale below. Rating 1 2 3 4 5 Label Low Demonstrated Moderate demonstration Good demonstration Strong demonstration Great demonstration Definition No or little positive evidence provided Moderate positive evidence of the competency, without consistency Adequate positive and consistent evidence of the competency Substantial positive and consistent evidence of the competency Substantial, consistent positive evidence of the competency and includes evidence of wholly exceeding expectation Applicants achieving the pre-determined pass mark will be offered and interview. DCLG operates the Guaranteed Interview Scheme (GIS) which sees all GIS applicants meeting the minimum standard invited to interview. If applicants who consider themselves as having a disability meet the minimum criteria for the post, they get an interview automatically. 21 The Interview: If you have achieved the pass mark set by the sift panel you will be invited to attend an interview. The purpose of the interview is to test your suitability for the requirements of the role and gives all candidates an opportunity to express their views and present their evidence You need to prepare well for a good interview – Fail to prepare, prepare to fail The interview will be based on the competencies that were defined in the vacancy advertisement and will last approximately 45 minutes, although this may vary depending on the role and the number competencies being assessed. Don’t be put off by the panel taking notes. It’s important that they make a record of your answers so that they are able to score you at the end of the interview and provide feedback at the end of the process. This feedback will be provided via the Civil Service Jobsite. The interview, combined with any other selection activity, will inform the panel which candidate is right for the job based on their merit. The job will be offered to the person who would do it best. 22 The Interview: All DCLG interview panels test candidates on 3 levels: • • • . Suitability for the job Suitability for technical/specialist skill (when appropriate) Suitability for the grade The interview panel, which is made up of two or three representatives of the business, will discuss and agree standards against which they assess each application. At interview, you will be marked based on the below rating scale: Rating 1 2 3 4 5 6 Label Not Demonstrated Minimal Demonstration Moderate Demonstration Acceptable Demonstration Good Demonstration Strong Demonstration 7 Outstanding Demonstration Definition No positive evidence of the competency Limited positive evidence of the competency, without consistency Moderate positive evidence of the competency, without consistency Adequate positive and consistent evidence of the competency Substantial positive and consistent evidence of the competency Substantial, consistent positive evidence of the competency and includes some evidence of exceeding expectation Evidence provided wholly exceeds expectation at this level 23 Preparing for an Interview - Your Checklist Read through your application form to refresh your memory of the evidence you provided. Think about how you might expand on the examples you have already provided. Think about other strong examples you could use. Arrange a practice interview with people your trust (friends, colleagues, current manager, etc.) - practice makes perfect. Research the business and the business unit. Have you got a copy of the competency framework handy whilst you are putting your examples together? Have you chosen your most powerful and relevant examples? Have you included the result and described your contribution/impact? Make sure you know where the interview is taking place and how to get there. Make sure you take along all requested ID documents. Think about what to wear, your posture and your non-verbal behaviour. Remember, it’s not about being good enough for the job, it’s being the best candidate for the job – interviews are competitions. Remember that pretty much everyone feels the same about interviews – they make you nervous; know what works best for you in terms of calming your nerves 24 Reserve lists DCLG reserves the right to create a reserve list where a competition identifies more appointable candidates than there are available vacancies. Any reserve lists may be used for up to 12 months to fill the same role or other similar roles with the same essential criteria without further testing of merit. If you are eligible for inclusion on a reserve list, you will receive an e-mail to that effect at the end of the process, containing further information on the conditions of the list. 25 Security Clearance All new recruits to the department must meet certain security standards. All offers of employment are conditional on successful completion of security clearance. The following conditions will affect your security clearance and therefore may affect your eligibility for our vacancies • • • • • • • Criminal record: If you have criminal records Nationality and Immigration status: Particularly relevant if there are specific nationality and residency requirements for the advertised role. Address History: If you have lived at numerous addresses in the UK in the last 5 years. Lived outside UK: You should have been resident in the United Kingdom for the last 3 years and for 5 years or more for higher security roles. Employment History: If you have had multiple employers in the last 5 years. Credit Reference Check: If there any financial concerns that could lead to potential vulnerability. The credit reference check is made to assess the financial state of the individual being vetted. Others factors: Associated with, or have or lived in areas associated with organisations seeking to disrupt the government or have family who have associated with, organisations and/or individuals known to security services e.g. Northern Ireland. Please read the document attached titled - ‘DCLG notes on security clearance’ – for more information on security clearance. 26 Additional Advice If you are unsure about any part of the process or require additional information about the post to enable you to progress your application you should, in the first instance, contact the named person on the vacancy advertisement as this is most likely to be the vacancy manager. However, you can also direct your questions to the DCLG Human Resources Shared Service at [email protected] or the DCLG Human Resources Recruitment Team at [email protected] Candidates can appeal at any stage of the recruitment process if they believe there has been: • • • A procedural irregularity An infringement of the Civil Service equal opportunities policy Exceptional circumstances which were not notified to the interview panel which might have affected performance on the day It is important to note that these are appeals about the process not the decision. In the first instance, an appeal should be directed to the DCLG Human Resources Recruitment Team at [email protected]. If DCLG Recruitment team is unable to satisfactorily resolve your complaint, you may contact put your complaint in writing to the Civil Service Commission, Room G8,1 Horse Guards Road, London, SW1A 2HQ or by Email to: [email protected] 27 Good Luck! 28
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