Cultural Diversity
Based on the example of Thomson Reuters
17th May 2011
Agenda
1. Thomson Reuters
2. Intercultural issues
THOMSON REUTERS
THOMSON
GLOBAL
REUTERS
RESOURCES
GLOBAL
RESOURCES
Thomson Reuters – Corporate Purpose
We provide intelligent information to the world’s businesses:
THOMSON REUTERS GLOBAL RESOURCES
Our Businesses
We have the #1 or #2 position in the markets we serve
Financial: $7.5bn
Provides financial
applications for over half a
million professionals globally.
Media: $0.37bn
Reuters News reaches over
one billion people every day.
Tax & Accounting: $1.0bn
Checkpoint used by every
one of the top 100 U.S.
accounting firms.
Legal: $3.6bn
Westlaw is relied upon by
98% of the world’s major
law firms.
Healthcare & Science: $0.83bn
Informing healthcare decisions affecting over
150 million lives and used by over 20 million
researchers worldwide.
THOMSON REUTERS GLOBAL RESOURCES
1Company – 2 Divisions
Professional
Division
Markets
Division
THOMSON REUTERS GLOBAL RESOURCES
TR Professional Division at a Glance
Legal
Tax &
Accounting
Health &
Science
$3.6 billion revenue
2009
$1.0 billion revenue
2009
$0.8 billion revenue
2009
Market-leading
online legal
information in U.S.
and Canada
Market-leading U.S.
Tax Research
Platform
Combines U.S.
healthcare and
international
scientific assets
Strong international
growth potential
U.S. healthcare
reform key driver;
scientific business
truly international
Largely based on
Novus, TRGR’s
original asset
THOMSON REUTERS GLOBAL RESOURCES
TR Markets Division at a Glance
Sales &
Trading
Investment
& Advisory
Enterprise
Media
$3.6 billion
revenue 2009
$2.3 billion
revenue 2009
$1.3 billion
revenue 2009
$0.3 billion
revenue 2009
Delivers the pretrade, trading and
post-trade processing
solutions necessary
to drive global
markets.
Offers differentiated
analytics, content and
workflow tools that
drive decisionmaking, performance
& efficiency in
investment mgmt,
banking, retail wealth
mgmt and
Corporations.
Enables automation
of trading processes
from front to back
office, risk and
portfolio management
systems, and data
distribution platforms
for financial
institutions globally.
.
Informs the world by
providing authoritative
news and information
to media and
business
professionals
THOMSON REUTERS GLOBAL RESOURCES
Competitive Advantage
Largest Provider of Intelligent
Information
Thomson Reuters is the largest provider of
intelligent information to business and professional
customers in the world. Generating a total revenue
of $13.0bn in 2009.
True Global Presence
We operate in 300 cities in over 100 countries
across the world
.
For Professionals,
By Professionals
Across our business, we have varied and vast
expertise, including 14,300 legal experts; 9,300
financial experts; 4,800 tax and accounting experts;
4,500 healthcare and scientific experts and 2,800
seasoned journalists.
Strong Brand
Named #40 in the BusinessWeek 2009 ranking of
the 100 Best Global Brands.
Ranked #2 for Financial Data Services in Fortune’s
2010 Most Admired Companies list
THOMSON REUTERS GLOBAL RESOURCES
Thomson Reuters Global Resources (TRGR)
•
•
TRGR since 2002
•
Thalwil
(2002 – 2005)
•
Zug
(2005 – 2009)
•
Baar
(as of 06/2009)
Over 120 staff (80 expats)
THOMSON REUTERS GLOBAL RESOURCES
120 Employees – Steady Profile, Few Moves in Q1
THOMSON REUTERS GLOBAL RESOURCES
Thomson Reuters: Diversity
•
Message of Tom Glocer, CEO Thomson Reuters
•
Diversity is good for business because:
– Promotes
– Fosters
– Reflects
global thinking (helps to expand business globally)
innovation (fuel for revenue growth)
inclusive, welcoming culture (people feel safe to
speak-up, contribute their best)
– Passion
for talent (intelligent information)
– Employer
of choice
THOMSON REUTERS GLOBAL RESOURCES
Thomson Reuters Global Resources: Diversity
•
Diversity
– Local
vs Expats
– Language
– Cultural
•
barriers
differences
Actions
– Let‘s
connect
– Spousal
days
– Volunteer
day
THOMSON REUTERS GLOBAL RESOURCES
Improvement: Ambiance
THOMSON REUTERS GLOBAL RESOURCES