Information Security Strategy Template May 2015 - - 1 Outline • Why develop a security strategy • Business drivers • Information Security Ecosystem • Organization of Information Security • Incident Summary • Current Priorities • Risk Landscape • Investment Roadmap • Next Steps - - Why Develop a Security Strategy? Help the <the business> determine acceptable levels of risk and how much investment is needed. New business drivers Proactive management Baseline protection Could Do Should Do Work We Must Do Risk-Based Decisions to Achieve Business Goals “Legally Defensible” Security Manage CompliantReady Services 3 Vision (sample) Information Technology risks are identified, understood, and managed to an acceptable level across the Enterprise. Business units have the tools, resources, and expertise to make optimal decisions for business success. Top Business Drivers Business drivers associated with IT Risks Brand • Earn and maintain Customer trust • Online presence with content integrity and availability Competitive Advantage • Protect sensitive information to continue growth in established markets, enable global expansion Customer & Employee Privacy • Protect Customer and Employee data from theft or disclosure Compliance • Identify and efficiently manage regulations Mission Develop and measure IT security standards while enabling business autonomy and agility. Deliver value through identification of threats, assessment of risk, expert consulting, and providing foundational security services to prevent, detect, and respond to disruptions. 4 How We Think About IT Security Defining an IT Security ecosystem helps organize security risks across the Business. Workforce is trained and empowered to protect data Facilities are safe and accessible Workforce Physical Applications are developed and managed securely Applications Data Networks are available, monitored, and resilient Data is classified, known, & protected throughout its lifecycle Networks Devices A diverse collection of devices configured and managed for security 5 (alt.) How We Think About IT Security (NIST CSF view) Defining an IT Security framework helps organize security risks across the Enterprise. Asset Management, Governance, Risk Management Identify Recovery Planning, Improvements, Communications Recover Protect Data Access Control, Training, Data Protection, Maintenance, Protective Technology Planning, Communications, Analysis, Mitigation, Improvements Respond Detect Anomalies, Event Monitoring, Detection Processes Corporate Business Segment Business Segment Business Segment 6 Show ownership across security services Organization of Information Security Information Security Mngt. & Reporting Information Technology Business Units Analyst & Operational Responsibilities Operations Tier 1 Investigation Disaster Recovery Security Architecture Event Monitoring System Updates Security Engineering Security Awareness Firewall/IDS Mngt. Mobile Mngt. Data Inventory Vulnerability Mngt. Access Mngt. Change Mngt. Data Loss Prevention User Provisioning Sys. Implementation Data Encryption Remote Access Capacity Mngt. Risk Assessment Audit Mngt. Incident Response Technical Standards Security Policy Access Mngt. Application Mngt. Data Analytics Secure Programming Purchasing Vendor Mngt. Compliance Audit Oversight H/W, S/W Inventory Internal Consulting Business Continuity Legend Compliance Ready Resourced, not complete Investment Required Unknown 7 Incident Summary • Significant Incident summaries 8 Security Visibility & Posture (Example) • Service Objective: Foster and support an appropriate security posture aligned with business goals • Monitor control effectiveness & visibility • Develop baseline standards where needed Can use ecosystem elements Control Visibility Key Full Control Posture Key No Standard Defined Meet Standards Partial ? No/Limited Short Term Gaps Long Term Gaps 9 Current State Summary Progress • wins Challenges • Need help Next Steps 1. 10 Risks Grouped By Business Driver (example) • Protect Brand • Focus: Incident Response, Device Support & Vulnerabilities • Impact estimates: loss of service or data affecting patient adoption & retention • 6 High risks • Privacy • Focus: Malware & Unencrypted Data • Enable Business • Meet Partner requirements • Strengthen remote authentication • Compliance • 7 risks across foundational controls 10 Protect Brand 9 Enable Business Privacy 8 7 Compliance 6 5 4 3 3 4 Accept 5 6 7 Evaluate 8 9 Act 10 11 Current Risk Landscape • Risks Needing Decision • Count: xx • Foundational controls missing or partially implemented 10 Attack Chain: malware Backup-restore • Mitigated • Count: x • Vendor managed assessed and managed Incident Response Partner Requirements Unencrypted Data 8 • Mitigation In Progress • Count: x • Key risks: managing vulnerabilities, backup-restore, upgrade software Vuln. mngt. Terminated Users 9 No 2-Factor Device Malware/Abuse Business continuity Obsolete Software 7 Data inventory Shared ID's Vendor Compromise Risk management 6 Appropriate access Background checks DoS Wireless controls 5 Phishing victims Password Policies Media destruction Sanction Policy 4 Validate Access 3 3 4 Active 5 6 7 In Progress 8 9 10 Mitigated 12 IT Security Performance • Measuring xx Performance indicators across Business Units Title Status Trend Master Security Index Protect Brand Increase Revenue Support Business Reduce Costs Comply Efficiently 13 NIST Cyber Security Framework • Each step required • Detect and Respond provide immediate value when prevention is not mature Identify Recover Protect • Reduce impact of breaches • Prevention takes time, even then not 100% Respond Detect 14 Security Roadmap Funding Priorities • Investment priorities evaluated by • • • • Risk Priority Business Support IT Capacity Cost (internal labor & Op. Ex.) • Top Priorities- Funding Approval Request (blue icons) • • • • • Incident Response Plan Mature Vulnerability Mngt. Device Malware Management IT Risk Management Update Security Policy • Next Priorities • • • • Back-up Restore Remote 2-Factor Replace Obsolete Systems Access Mngt. (terminated users) 100 Mature Vuln. Mngt, 80 Incident Response Proposal Plan Replace Obsolete Software Plan Replace Obsolete Software Encrypt Data at rest Backup-Restore 60 Remote Access: 2-Factor Access Management Device Standards/Mngt. Anti-phishing program IT Risk Mngt. Inventory Data Update Policy Strengthen Wireless Plan Anti-DoS 40 Unique IDs Plan Media Destruction Business Impact Analysis Background ChecksSanction Policy 20 0 $100 $75 $50 $25 $0 15 Next Steps • Execute current commitments • Formalize “Organization of Information Security” • Fund priority investment requests • Complete 3 year roadmap during FYxx planning 16 Additional Content Appendix (additional stories) 17 Security Roadmap Template FY15 Current Focus Initiative Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY17 Q4 Q1 Q2 Q3 Planning Priority FY16 Planning FY16 Investments Planning FY 17 Investments Project Sustained Process Transition 18 Q4 Primary Services: Current State Service Maturity Capacity Org. Alignment Primary Service1 (from previous slide) Select a light and/or short description (see notes) Select a light or short description Select a light or short description Primary Service2 • Optional: show process maturity, capacity, or org. alignment visuals 19 Risk By Business Driver Group Title Score Protect Brand Backup-restore 68 Protect Brand Denial of Service 45 Protect Brand Terminated Users 68 Protect Brand Vuln. mngt. 85 Protect Brand Business continutity 38 Protect Brand Incident Response 78 Protect Brand Attack Chain: malware 65 Protect Brand Obsolete Software 73 Protect Brand Phishing victims 55 Privacy Unencrypted Data 71 Privacy Media distruction 41 Privacy Data inventory 48 Privacy inventory 59 Privacy Appropriate access 35 Privacy Device Malware/Abuse 64 Enable Business No 2-Factor 64 Enable Business Partner Requirements 59 Compliance Shared ID's 35 Compliance Sanction Policy 36 Compliance Password Policies 42 Compliance Validate Access 37 Compliance Wireless controls 41 Compliance Risk management 55 Compliance Background checks 35 10 Protect Brand 9 Enable Business Privacy 8 7 Compliance 6 5 4 3 3 4 Accept 5 6 7 Evaluate 8 9 Act 10 20 Data Related Threats • Threats • Regulatory Costs • Fines associated with accidental loss or theft of Data Specific to industry, leverage ISACs, intel. services • Initiated by report or compliant to Office of Civil Rights (OCR) • Criminal Organizations • Data theft and discovery • Complaint from OCR, Health & Human Services (HHS), or patient • OCR Fines, Audit, and Remediation Costs • Required annual compliance program and audit regardless of breach volume • Subjective fine determination based on knowledge of loss, control awareness, and effectiveness (see notes for references) • Fines range from $2 to $5,208 per record • Avg. fine $255 per record • Examples • Wellpoint: Inadequate general controls, loss of 612,402 records, $1.7M fine • North Idaho Hospice: “unsecured Data,” <500 records, $50k fine 21 Local Industry Collaboration • Project to meet & collaborate with <peer> security leaders • Information Security priorities • Investment levels • Optimal organizational structure Summarize outreach efforts for industry comparison 22 Calibrated Risk Scale Definitions Value Impact Frequency Direct Costs Indirect Costs Examples 10 . . . Revenue: Missed Targets of $xxx,xxx Regulatory: Fines & Audits of... Competitive: Differentiator of... Goodwill: Customer departure of... Focus: Mitigate Risk e.g. material loss estimated above $xx,xxx,xxx. 6 Revenue: Limited to department... Regs: Increased scrutiny... Goodwill: Customer churn of 5-10%... Focus : Owner Judgment e.g. business considerations. Value Description ARO Guide Examples 10 . . . Strong evidence of imminent realization, precedent exists, reliable intelligence. > 1 annually, see risk details for estimates Known control weaknesses of..., confirmed agent... 6 Difficult to exploit without internal... Realized once in 4 years... Private system, agent unconfirmed 23 Strategy Communication Mission success requires stakeholder awareness, support, & participation Stakeholder Communication Means Frequency Board of Directors State & Compliance Summary BoD Summary Semi-Annual Executive Team State, Compliance, & Initiative Summary Executive Summary Metric Summary Quarterly Business Lines State, Compliance, & Initiative Detail IT Intranet Brown bags Metrics Semi-Annual IT State, Compliance, & Initiative Detail IT Intranet Brown bags Metrics Monthly Employees/Customers Awareness Training & Measurement Awareness Training User Intranet Engagement Portal Semi-Annual 24 Key Performance Indicators (Reference Master Metrics List - starter set below) Security Incidents •No. critical & emergency incidents •No. of moderate incidents Access Management •% accounts deprovisioned within standard Device Security •% of production servers compliant to minimum standards Application Security •% apps with security assessment completed •# Critical vulns in production IT/Biz Project Support •# Long-term engagements •# Medium & Short term engagements •# of unplanned, short projects Security Program •% security initiatives completed on time 25 Complete Risk Statements Risk Impact Direct Indirect Frequency Corrective Capability Vuln. Attributes Control Effectiveness Agent Regulatory Goodwill Complexity Roles Capabilitymotivation Recovery Scrutiny Vector Awareness Occurrence Revenue Competitive Access Tools Availability Policy & Process Detect/Deter 26 Align Controls To Agent Impacts Advanced Adversary For IP Criminals Hactivists Script Kiddie Motive: Skill & Perseverance Malicious Insider Full Packet Capture Analysis Advanced AAA Fraud Detection Advanced SDL Basic SDL Basic AAA DoS IRM Response & Forensics Expertise Custom Malware Detection Adv. Awareness Edu. Vuln Scans Device Mngt. 1 2 3 4 5 Controls: Spending & Process Maturity 27 Executive Discussion Example (unsorted) Question Answer (in strategy deck) Balanced Score Card Category High Level Measurements Has anything bad happened? • • • # High incidents # Medium incidents # Near misses • Financial • • • # High incidents # Medium incidents # Near misses What are the top risks? • Top risk estimates e.g. Heat Map • Financial • • • % risks with treatment decisions % unacceptable risks under mitigation +/- % Annual budget What are we doing about them? • • Funded initiatives Future initiatives • Learning & Growth • • +/- % Initiative budget (amount) $ estimate future initiatives Are we improving internally? • Target process maturity • Learning & Growth • • % Processes at target maturity +/- # Process improvement initiatives (count) How are we helping the business? • • • Strategy alignment Training Consulting • Customer • • • % business strategies aligned with Security % training objectives met # business & IT consulting projects Is our environment resilient? • Control metrics • Internal Business • • % key controls with metrics % metrics at/above target Are we compliant? • • • Passed last year Overdue findings Repeat findings • Internal Business • • # overdue findings # repeat findings • Initiatives on time & budget • Internal Business • • Budget to Forecast variance % Initiatives completed on time & budget Are we efficient? 28 Balanced Security Scorecard (Example) Financial Risks • % risks with treatment decisions • % unacceptable risks under mitigation • +/- % Annual budget Incidents • # High incidents • # Medium incidents • # Near misses Internal Business Resiliency • % Key controls with metrics • % Metrics at/above target Compliance • # Overdue findings • # Repeat findings Efficiency • Budget to forecast variance • % Initiatives completed on time & Budget • • • • Learning & Growth $ Initiative budget (+/- last year) # process improvement initiatives (+/- last year) $ Estimate future initiatives % Processes at target maturity Customer • % Business strategies aligned with Security Services • % Training objectives met • # Business & IT consulting projects (+/- % budgeted) 29
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