Chapter 16
Human
Resource and
Leadership
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Chapter outcomes
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define the concept of transformation
explain why transformation is important for the HR function
define the concept of leadership
explain the importance of leadership
distinguish between leadership and management
identify the characteristics of a good leader
list the responsibilities of a good leader
discuss the process of HR leadership in an organisation
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
HR and leadership
• HR must add value to the organisation if it is to remain
competitive
• To achieve this goal, the HR function must transform itself on an
ongoing basis
• the HR department must recharter itself by coming up with a
new mission, a list of new goals and a list of new objectives to
support the business activities
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Definition
• Transformation –
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Human resource transformation
• more than merely applying technology to its activities
• according to Rothwell the essence of human resource
transformation is: _________
• Core (or central organisation) is connected with the partners
through technologyto realise this goal, a number of key drivers
need to be in place, these include:
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Human resource transformation
roadmap
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Barriers to HR transformation
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• Lack of appropriate support technology
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• Difficulties in dealing with bureaucracy
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• Failure to build the business case to
support the change
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• Regulatory constraints
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Definitions
• Leader –
• Follower –
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
What is leadership?
• a process and not a ________
• it involves a _________ between a leader and
followers in a given situation
• it involves ___________ people
• leaders gain the ___________ and __________ of
followers who are __________ to be influenced
• influences followers to _______________________
but the interest of their organisation
• it involves influencing followers to _____________
_____________ towards a desired future for their
organisation
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
What is leadership?
•
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Leadership vs Management
• although the terms leadership and ___________ are often used
interchangeably, it is important to note that they are ___________
• management and leadership can go __________
• according to Richard Daft management can be defined as
• the focus of management is on the maintenance of the
organisation, the focus of leadership, is on the creation of an
organisation
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
What makes a good leader?
• leaders must have
• leaders can achieve this by
• to be a good leader, the person must first
• once this is done, the leader must influence his/her
followers to
• leaders also need to
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Responsibilities of a good leader
• main responsibility of a leader is to
• leader needs to have a vision he/she must also be able
to visualise the outcome of this vision
• leader needs to develop a plan –
• select his/her team/s carefully - many types of teams
exist within organisations, 3 most prominent are:
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For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Definition
• Team -
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
What is HR leadership?
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
What is HR leadership?
 there are at least three leadership roles the HR professional has to
play within an organisation if he/she is to be successful
 strategic leadership role –
 operational leadership role –
 transactional leadership role for task workers -
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
What is HR leadership?
Although HR leaders may understand the important role leadership can
play in their function, they may act in a sporadic fashion resulting in even
more difficulty in achieving the results set for the organisation
This problem may be minimised if HR leaders take a more structured
approach in their efforts
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Summary
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•
•
•
HR must add value to the organisation by transforming itself.
The HR Department must recharter itself by coming up with a new mission, a
list of new goals and a list of new objectives to support the business activities.
HR transformation is more than merely applying technology to its activities
HR transformation is the ability to translate changes in the external
environment as well as the company's strategies into systems and processes
that align the energies and knowledge of people with the organisational vision.
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning
Summary
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•
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Key drivers in HR transformation is the attraction, retention and growth of
talent and supporting the business by focussing HR on core capabilities.
Numerous barriers to HR transformation exist.
Common themes exist in leadership definitions – no one correct definition on
leadership exists.
For use with Human Resource Management in South Africa 4e
by Grobler, Wärnich et al
ISBN: 1408019515 © 2010 Cengage Learning