Artificial Intelligence (AI) in Contracting: A Friendly Debate Breakout Session #: CO3 John Dobriansky, MS, MBA, CPCM, NCMA Fellow Chris Robey, MBA, MPP, CPCM, NCMA Fellow Date: Monday, July 25 Time: 4:00 PM – 5:15 PM AI in Contracting: A Debate • Administrative matters – Introductions – Debate format, rules, timing, voting, etc. – Debate proposition: – We welcome audience participation through Q&A and your vote! 3 AI in Contracting: A Debate • Cautionary Note: – Beware the Gartner Hype Cycle 4 AI in Contracting: A Debate • What is AI? – Artificial intelligence . . . is an evolving constellation of technologies that enable computers to simulate elements of human thinking — learning and reasoning among them. – “AI Hits the Mainstream,” MIT Technology Review, May 2016 5 AI in Contracting: A Debate • State of the art – Typology • Taxonomies, ontologies, folksonomies, tagging mechanisms and other techniques for organizing information • How to represent knowledge in a way that an AI can use – “The beginning of wisdom is to call things by their proper names.” – Aristotle – "Where we're going, we don't need roads." – Dr. Emmett Brown, Back to the Future 6 AI in Contracting: A Debate • State of the art – Michael Mills 7 AI in Contracting: A Debate • The Five Tribes of AI – P. Domingos 8 AI in Contracting: A Debate • What the AI agent is and is not ─ Turing Test ─ Disembodied ─ Deep Learning • Ability of a computer to refine its methods automatically and to improve its results as it gets more data -- E. Brynjolfsson and A. McAfee, The Second Machine Age ─ Machine learning • Based on algorithms that can learn from data without relying on rules-based programming -- D. Pyle and C. San Jose, McKinsey Quarterly, June 2015 9 AI in Contracting: A Debate • Deep Learning 10 AI in Contracting: A Debate • Corporate players – FB 10 year plan 11 AI in Contracting: A Debate • Corporate players – Startups 12 AI in Contracting: A Debate • Corporate players - Avatars Amazon AI Division/ Subsidiary (internal) Avatar Persona Alexa Apple (internal) Siri Parent Comment From SRI acquisition, original project funded by DARPA Silicon Valley footprint; working on speech recognition in English and Mandarin Baidu Baidu Research TBD? Facebook (internal) Messenger “M” - Google Deep Mind Google Assistant Acquired in 2014 $400M, UK talent pool IBM Watson TBD? Cognitive computing model Cortana XiaoIce avatar for China market TBD? Open source, not for profit Microsoft Tesla Microsoft Research OpenAI 13 AI in Contracting: A Debate • Socializing the agent through contextaware avatars – “Anything you can do, I can do better . . .” – IPSoft – Eliza, Amelia – IT help desk avatars – From customer engagement to workforce optimization – Offshore BPO’s being displaced – Services going up the value chain 14 AI in Contracting: A Debate • Socializing the agent through contextaware avatars – “You start with something simple, maybe just offering information, then you start doing transactions.” – “We obviously want to automate everything, but you have to prioritize.” -- Suresh Kumar, CIO, Bank of New York Mellon 15 AI in Contracting: A Debate • Applications relevant to procurement Negotiation agent 16 AI in Contracting: A Debate • Policy resource/adviser – Natural language Q&A • Access policy guidance from the Web – Cognitive computing for USAF acquisition • SBIR/STTR project based on IBM Watson – Applied Research in Acoustics » Machine Interface for Contracting Assistance (MICA™) – KalScott Engineering » SOPHIA Cognitive Computing Solution for Procurement 17 AI in Contracting: A Debate • Policy resource/adviser – Automated processes to support • Requirements definition • Systems engineering • Risk management – Benefits • “. . . over time I expect these types of tools can help people in the Air Force, government and industry better navigate what is a very complex bureaucracy.” -- Dr. Camron Gorguinpour, Director of Transformational Innovation, USAF Office of the Assistant Secretary (Acquisitions) 18 AI in Contracting: A Debate • Roles and missions – Negotiation • Agent-based • Current SOA for supply chain algorithms in e-commerce and e-trading environments • Game theory to avoid negotiation dead ends • Blockchain tech to avoid repudiation of agent agreements by principals • As agents become more sophisticated – Where does legal responsibility for agent actions fall between website operator and principal? 19 AI in Contracting: A Debate • Roles and missions – Negotiation • FAR 13 Simplified acquisition for commercial items through reverse auctions? Easy! • FAR 15 Source selection through negotiation? Hard! • AI will have a role to play in tradeoff process for cost/schedule/performance risk 20 AI in Contracting: A Debate • Expanding domains – Commercial labor force effects • Drivers of Second Machine Age (E. Brynjolfsson and A. McAfee) – Exponential improvement in computing through Moore’s Law – Large amounts of digital information – Recombinant innovation • McKinsey & Company – Think activities, not occupations – “. . . as many as 45 percent of the activities individuals . . . perform can be automated by adapting currently demonstrated technologies.” 21 AI in Contracting: A Debate • Expanding domains – C. Frey and M. Osborne –( Computerisation bottleneck Creative Intelligence Variable Description Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Social Being aware of others' reactions and Perceptiveness understanding why they react as they do. Social Intelligence Negotiation Bringing others together and trying to reconcile differences. Persuasion Persuading others to change their minds or behavior. Assisting and Providing personal assistance . . . emotional Caring for support, or other personal care to others Others such as coworkers (or) customers 22 AI in Contracting: A Debate • Expanding domains – AWF labor force effects • Commoditization of services to expand and extend to AWF • Commercial AI research emphasis on SCM for services at boundary between clerical and professional tasks • Analysis of job content for automation (C. Frey and M. Osborne - next slide) – If Pr > .47, then occupation is a candidate for outsourcing – Proxy measure for displacement by AI 23 AI in Contracting: A Debate Rank Probability Label SOC Code Occupation 111. 0.03 11-3061 Purchasing Managers 182. 0.13 13-1111 Management Analysts 217. 0.23 13-2051 Financial Analysts 321. 0.57 13-1051 Cost Estimators 401. 0.73 11-3011 Administrative Services Managers 423. 0.77 13-1023 Purchasing Agents, Except Wholesale, Retail, and Farm Products 589. 0.94 13-2011 Accountants and Auditors 594. 0.94 13-2031 Budget Analysts 643. 0.96 43-3021 Billing and Posting Clerks 671. 0.98 43-3031 Bookkeeping, Accounting, and Auditing Clerks 680. 0.98 43-3061 Procurement Clerks 24 AI in Contracting: A Debate • Conclusion “. . . when all that is solid melts into air.” -- Marx 25 AI in Contracting: A Debate • Debate proposition: AI-driven business processes will make significant inroads into procurement activities within five (5) years, with major effects upon the acquisition workforce within ten (10) years. 26 AI in Contracting: A Debate • References Slide Source 4 Gartner, Inc. 5 “AI Hits the Mainstream,” MIT Technology Review, May 2016 Michael Mills, "Artificial Intelligence in Law – The State of Play in 2015?" Legal IT Insider, November 3, 2015 7 Pedro Domingos, The Master Algorithm: How the Quest for the Ultimate Learning Machine Will Remake Our World, Basic Books, 2015 8 E. Brynjolfsson and A. McAfee, The Second Machine Age, Norton, 2014; D. Pyle and C. San Jose, " An executive’s guide to machine learning," McKinsey Quarterly, June 2015 9 10 NVIDIA Corporation 11 Facebook Newsroom, April 13, 2016 Shivon Zilis, "The current state of machine intelligence 2.0," O'Reilly, 12 December 10, 2015 Jason Ankeny, “Meet Amelia, the AI Platform That Could Change the 14 Future of IT,” Entrepreneur, June 2015 Hugh Son, “We’ve Hit Peak Human and an Algorithm Wants Your Job. 15 Now What?” Bloomberg News, June 8, 2016; The 3D Avatar Store 27 AI in Contracting: A Debate • References Slide 16 17 18 19 20 21 22 23 24 25 Source Yinping Yang, et al., “Reducing Mistrust in Agent-Human Negotiations,” IEEE Intelligent Systems, March/April 2014; U.S. Army Contracting Command, U.S. Army Virtual Contracting Enterprise Christian Davenport, “The Pentagon’s procurement system is so broken they are calling on Watson,” The Washington Post, March 18, 2016 Maj. Dayan Araujo, “Cognitive computers primed to change the Air Force acquisition landscape,” Secretary of the Air Force Public Affairs, August 3, 2015 Yinping Yang, et al, op.cit. Yinping Yang, et al, op.cit. E. Brynjolfsson and A. McAfee, op.cit.; M. Chui, J. Manyika, and M, Miremadi, “Four fundamentals of workplace automation,” McKinsey Quarterly, November 2015 Carl Benedikt Frey and Michael A. Osborne, “The Future of Employment: How Susceptible Are Jobs to Computerisation?,” Oxford University and the Oxford Martin Programme, September 17, 2013 Frey and Osborne, op.cit. Frey and Osborne, op.cit. Murray Nicol, "What can we expect from the next industrial revolution?" World Economic Forum, September 10, 2015 28 Contact Information John Dobriansky 703-524-9139 [email protected] Chris Robey 202-344-3263 [email protected] 29
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