NATIONAL AVIATION UNIVERSITY Institute of Economics and Management Management and Logistics Faculty Management of Foreign Economic Activity of Enterprises Department AGREED Director of the Institute of Economics and Management APPROVED Deputy RectorforAcademics _______________V. Matveev “____”_______________2014 _____________ A. Polukhin “___”______________2014 Quality Management System COURSE TRAINING PROGRAM on “Organizational Behavior” (according to ECTS) Area of Knowledge: Major: 0306 “Management and Administration” 6.030601 “Management” Year of Study–4 Semester –7th Lectures – 34 Practicals –17 Self-study – 39 Total (hours/ECTS credits)–90/2.5 Examination –7th semester Homework (1) – 7th semester Index Р6-6.030601-2-a/12-4.14 QMS NAU CTP 11.02.03-02-2014 Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page2of16 The Course Training Program is based on the “Organizational Behavior”Syllabus with indeхesН7-6.030601-1/11-4.14, Н7-6.030601-2/11-4.14, approved «___»______2011; Bachelor Extended Curriculum № РБ-6-6.030601-2-a/12 for Major 6.030601 “Management”; “The Temporal Manual on organization of the educational training process on module principle (experiment)” and “The Temporal Manual on the Rating System of knowledge assessment” approved by the Rector of the University (order № 122/од of 15.06.2004, order №81/од of 12.04.2005). The Course Training Program has been developed by Professor of theManagement of Foreign EconomicActivity of Enterprises Department ______________ V. Novak Associate professor of the Management of Foreign Economic Activity of Enterprises Department ______________ L. Makarenko Associate professor of the Management of Foreign Economic Activity of Enterprises Department ______________ V. Perederiy Discussed and approved by the Department for Major 6.030601 “Management” (specialty 7/8.03060104 “Management of foreign economic activity”) – Management of Foreign Economic Activity of Enterprises Department, Record № 13 of 17/02/2014. Head of the Department ______________________ V. Novak Discussed and approved by the Scientific-Methodological-Editorial Board of the Institute of Economics and Management, Record №____ of "____" _________ 2014. Head of the SMEB ________________________________ O. Borysenko Director of the Institute of Advanced Technologies _____________________ M. Sidorov Document level – 3b The planned term between the revisions – 1 year Registered copy Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page3of16 CONTENTS Introduction……………………………………………..…………………...... 1. Explanatory notes………………………………………..…………………. 1.1. Subject status in the system of professional training……………………… 1.2. Target of the subject………………………………………………………... 1.3. Objectives to study the subject…………………………………………….. 1.4. Integrated requirements for knowledge and skills of the subject…….…… 1.5. Integrated requirements for learning outcomes in educational modules........ 1.6. Interdisciplinary links of the subject……………………………………….. 2.Subject content………………………………………………………..…… 2.1. Training schedule of the subject……………………………………………. 2.2. Development of the didactic process for different types of classes………… 2.2.1. Practicals, their subject matters and planned hours……………………… 2.2.2. Lectures, their subject matters and planned hours……………………….. 2.2.3. Student self-study, its content and planned hours…………………...…… 2.2.3.1. Homework...……………………………………………………………. 3. Basic concepts of guidance on the subject………………………………… 3.1. List of references…………………………………………………………… 3.2. List of basic guidance materials for the subject…………………………… 4. Rating System of knowledge and skills assessment……………………… 4.1. Basic terms and definitions…………………………………………………. 4.2. Methods of the knowledge and skills assessment rating system…………… 5. The forms of Quality Management System documents………………….. 4 4 4 4 4 4 4 5 6 6 6 6 7 8 8 9 9 10 10 10 11 15 Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page4of16 Independent thoughts arise only from selfacquired knowledge. K.D. Ushinsky INTRODUCTION Detailed course training program of the subject is a must for successful educational process according to the European Credit Transfer System. Teachers and students are to be familiarized with it. Grading system of assessment (GSA) is an integral part of the work course training program providing assessment the quality of all kinds of auditorium educational work and self-study performed by a student, as well as acquired knowledge and skills through grading assessment of results of this work in the current, modular and semester control with transfer of the grades by multi-grade scale to the national grading scale and ECTS scale. 1. EXPLANATORY NOTES 1.1. Subject status in the system of professional training This course is a theoretical basis for a number of skills and knowledges, students acquire to become a specialist in management in the field of understanding, prediction and management of human behavior within the organization. 1.2. Target of the subject The target of the subject is to form modern managerial thinking and the system of specific knowledge of organizational behavior and adequate managerial decisions. 1.3. Objectives to study the subject Tasks of learning the educational discipline are the following: - mastering the methods and technologies of analyzing activity and development of organizations and organizational environment; - studying the peculiarities of organizational behavior while changing; - mastering the methods of organizational behavior analysis; - forming the understanding of organizational behavior management essentials; - studying, how organizational behavior influences the effectiveness of HR management in modern complex organizational systems. 1.4. Integrated requirements for knowledge and skills of the subject(educational module) As a result of mastering the subject a student shall: Know: -theoretic principles of personality behavior in the organization; - methods of individual and group behavior management within the organization; - technologies of researching how organizational behavior influences the HR management in modern complex organizational systems. Learning outcomes: - independentlydefine the causation links in the organization and its environment; -independently form the model of organizational changes; -independently develop technologies of taking decisions and their implementation in the field of organizational behavior management; -independently choose the necessary models of organizational behavior modification. 1.5. Integrated requirements for learning outcomes in educational modules Training material of the discipline is structured by modular principle and consists of two classic modules. 1.5.1.As a result of learning educational material of training module №1 "Organization in the system of management" a student must: Know: -peculiarities of interaction between the organization and its external environment; - main stages of organizations’ development and their features; Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page5of16 - regularitiesof forming the model of organizational changes; - methods of overcoming changes resistance; - main functions of organizational communication. Learning outcomes: -independently study organizational development as an object of management; - independently define the causation within the organization; - independently form the model of organizational changes; - independently develop technologies of taking decisions and their implementation in the field of overcoming changes resistance; - independently analyze and summarize educational material. 1.5.2.As a result of learning educational material of training module №2 "Personality and the organization" a student must: Know: -theoretic principles of personality behavior in the organization; - peculiarities of forming organizational group behavior; - main problems of leadership in modern organizations; - main models of organizational behavior modification; - concepts of personal behavior management in the organization. Learning outcomes: -independently choose necessary models of organizational behavior modification; - independently develop technologies of making decisions and their implementation in the field of organizational behavior management; - independently influence human relations. Knowledge and skills the students obtain studying this subject will be used in the future to master subjects necessary for professional training of specialists with higher education. 1.6. Interdisciplinary links of the subject Management Theory of Economic Analysis Management Information Systems Economic Theory Personnel management Operations Management Microeconomics Organizational Behavior Psychology Macroeconomics Administrative management International Business Logistics Services International Investment Activity Investment and Innovation Management Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page6of16 2. SUBJECT CONTENT 2.1. Training schedule of the subject № 1 1.1 1.2 1.3 1.4 1.5 2.1 2.2 2.3 2.4 2.5 2.6 Academic Hours All Lectures Practicals 2 3 4 5 7thSemester Module №1 "Organization in the system of management" Organization and organizational 8 4 1 environment Homework 8 Organizational changes management 12 5 2 Organizational culture 9 5 2 Module test №1 3 2 Total for the module №1 40 14 7 Module №2 “Personality and the organization” Theoretical principles of personality 8 4 1 behavior in the organization Forming group behavior within the 9 4 1 organization Organizational leadership 10 4 2 Motivation and effectiveness in the 4 2 10 organization Management of personality behavior in 10 4 2 the organization Module test №2 3 2 50 20 10 Total for the module №2 Total for 7thsemester 90 34 17 Total for the subject 90 34 17 Topic Self-study 6 3 8 4 3 1 19 3 4 4 4 4 1 20 39 39 2.2. Development of the didactic process for different types of classes 2.2.1. Lectures, their subject matters and planned hours № 1 1.1 1.2 1.3 1.4 Topic 2 Academic hours Lectures 3 7th semester Module №1 "Organization in the system of management" Theconceptoforganization.Organizationalenvironment. Cycles 2 and stages of developing organization as a business unit. The model of organization’s development.Organizational 2 development as an object of management. Organizational changes. The nature of organizational changes. 2 External environment. Internal changes of organizations. Management of organizational changes.Changes resistance 2 and the way to overcome it. Self-study 4 1 1 1 1 Quality Management System Course Training Program on “Organizational Behavior” 1.5 1.6 1.7 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 Document code QMS NAU CTP 11.02.03-02-2014 Page7of16 Managementofinnovationswithintheorganization.Theanalysis of organizational culture. Thepeculiarities of vertical and horizontal communication.General problems of organizational communication. Obstaclesduringinterpersonalcommunication.Improvement of communication skillsin interpersonal communication. Total for the module №1 Module №2 “Personality and the organization” Themodelofinteractionbetweenapersonandorganizationalenvir onment. The models of organizational orientation of behavior.Organizational behavior in the system of international business. Formal groups in the organization. Formalteams.The types of teams. Informal groups in the organization.Reasons for informal groups’ appearance.Main features of informal groups. The essence of leadership in the management of organization.The features of effective leadership.Traditional concepts of leadership. Newconceptsofleadership.Typesofleaders.Modernproblemsofl eadership.Leadership and confidence. Main motivation concepts.Motivational advantages of organizational behavior.Model of organization behavior modification. Motivationof apatchystaff.Incentive plans. Disciplinarypolicyandthecorrectionofbehavior.Main directions of disciplinary police. Staff development plans. Conflicts in the organization.Affecting hard-dealt people. Totalforthemodule№2 Total for 7th semester Total for the subject 2 1 2 1 2 1 14 7 2 1 2 1 2 1 2 2 2 1 2 1 2 1 2 2 1 1 2 20 34 34 1 10 17 17 2.2.2. Practicals, their subject matters and planned hours № 1 1.1 1.2 1.3 Academic hours Topic 2 Practicals Self-study 3 4 7th semester Module №1 "Organization in the system of management" Study of organizational development as the object of 1 management. Studyoftheorganizational changes’ nature and the peculiarities 2 of organizational changes management. Study of organizational culture. 2 1 1 1 Quality Management System Course Training Program on “Organizational Behavior” 1.5 Document code Module test №1 Total for the module №1 QMS NAU CTP 11.02.03-02-2014 Page8of16 2 7 1 4 Module №2 “Personality and the organization” 2.1 2.2 2.3 2.4 2.5 2.6 Studyofinteractionbetweenapersonandtheorganizationalenviro nment, studyof organizational behavior in the system of international business peculiarities. Studyoffactorsaffectingtheformalgroupsandteamsefficientwor k within the organization. Study of leadership role in modern management. Studyoforganizationalbehaviormotivationadvantages. Studyofmainorganizationdisciplinarypolicy directions. Moduletest№2 Totalformodule №2 Total for the 7th semester Total for the subject 1 1 1 2 2 2 2 2 10 17 17 2 2 2 1 10 14 14 2.2.3. Student self-study, its content and planned hours № 1 1.1 1.2 1.3 1.4 2.1 2.2 2.3 Self-study Content 2 7thSemester Module №1 "Organization in the system of management" Study of lecture material Preparation to Practicals Carrying out of Homework Preparation to ModuleTest №1 Module №2 “Personality and the organization” Study of lectures material Preparation to Practicals Preparation to ModuleTest №2 Total for the subject Academic Hours 3 7 3 8 1 10 9 1 39 2.2.3.1. Homework Homeworkis carried out in the seventhsemester according to the approved methodical guide for fastening and deepening of theoretical knowledge and skills received by the student in the course of subject material in area of organizational behavior. Homework task is based on the education material for self-study and is the part of module №1 “Organization in the system of management” The target of the homework is to research processes of organizational behavior management depending on a specific variant of the task in accordance to methodological recommendations. Performance, designing and defense of homework are carried out by the student individually in accordance to methodological recommendations. Time required for carrying out the homework is equal up to 8 academic hours of self-study. Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page9of16 3. BASIC CONCEPTS OF GUIDANCE ON THE SUBJECT 3.1. List of references Basic literature 3.1.1. Громова О.Н., Латфуллин Г.Р. Организационное поведение. – СПб.: Питер, 2008. – 432 с. 3.1.2. Мостенська Т.Л., Новак В.О., Луцький М.Г., Міненко М.А. Менеджмент: Підручник. – К.: Сузіря, 2007. – 690 с. 3.1.3. Новак В.О., Макаренко Л.Г., Луцький М.Г. Інформаційне забезпечення менеджменту. Навчальний посібник – К.: Кондор, 2006. - 462 с. 3.1.4. Ньюстром Д.В., Дэвис К. Организационное поведение. – СПб., 2000. 3.1.6. Райгородский Д.Я. Организационное поведение. – М.: БАХРАХ-М, 2006. – 752 с. 3.1.7. Роббинз С.П. Основы организационного поведения. – С.-Пб.: Вильямс, 2006. – 448 с. Additionalliterature 3.2.1. Аблязов Р. А., Падурець Г. І., Чудаєва І. Б. Командний менеджмент: навч. посіб. – К. : Видавничий дім «Професіонал», 2008. – 352 c. 3.2.2. Большаков А.С., Михайлов В.И. Современный менеджмент: теория и практика. – СПб.: Питер, 2002. – 356 с. 3.2.3. Буздан Б. Менеджмент в Україні: сучасність і перспективи. – К.: Вид-во Соломії Павличко «Основи», 2001. – 349 с. 3.2.4. Вейлл П. Искусство менеджмента: Пер. с англ. – М.: Сирин, 2002. – 204 с. 3.2.5. Виханский О.С., Наумов А.И. Менеджмент. Ученик – 3-е изд. – М.: Экономист, 2004. – 528 с. 3.2.6. Герберт А. Саймон. Адміністративна поведінка. Дослідження процесів прийняття рішень в організаціях, що виконують адміністративні функції. Пер. з англ. вид. – Вид. переробл. і допов. числен. заув. авт. – К.: АртЕк, 2001. – 392 с. 3.2.7. Гірник А., Бобро А. Конфлікти: структура, ескалація, залагодження: Навч. посіб. – К.: Вид-во Соломії Павличко «Основи», 2004. – 172 с. 3.2.8. Гуияр Ф.Ж., Келли Д.Н. Преобразование организации. – М., 2000. 3.2.9. Дафт Р.Л. Менеджмент. — СПб.: Питер, 2003. — 832 с. 3.2.10. Друкер П.Ф. Задачи менеджмента в ХХІ веке: Пер. с англ.: Уч. пос. – М.: Издательский дом «Вильямс», 2000. – 272 с. 3.2.11. Друкер П.Ф. Эффективное управление: Экономические задачи и оптимальные решения: Пер. с англ. – М.: ФАИР-ПРЕСС, 2002, - 288 с. 3.2.12. Молл Е.Г. Менеджмент. Организационное поведение: Учеб. пособ. – М., 1998. 3.2.13. Мурашко М.І. Менеджмент персоналу: Навч.-практ. посіб.– К.: Т-во «Знання», КОО, 2002. – 311 с. 3.2.14. Осовська Г. В. Комунікації в менеджменті : навч. посіб. – К. : Кондор, 2008. – 214 с. 3.1.15. Родченко В.В., Новак В.О. Менеджмент: Навчальний посібник. – К.: НАУ, 2001. – 400 с. 3.2.16. Сладкевич В.П., Чернявський А.Д. Сучасний менеджмент організацій: навч. посіб. – К. 2007. – 488 с. 3.2.17.Хэмел Г., Прахалад К., Томас Г., О'Нил Д. Стратегическая гибкость / Пер. с англ.. – СПб.: Питер, 2005. – 384 с. Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page10of16 3.2. List of basic guidance materials for the subject № Name 1. Slides 2. Methodicalguide forperforming Homework Index of Topics where Guides are Used 1.3, 1.4, 2.2 E-version 1.1-1.3, 2.1, 2.2 E-version Amount 4. RATING SYSTEM OF KNOWLEDGE AND SKILLS ASSESSMENT 4.1 Basicterms and definitions 4.1.1. Semester Examination is a form of final check of how well a student has mastered both theoretical and practical material in a given subject during a semester. Written examination is held during the examination period in the presence of a board of examiners headed by the head of the department in accordance with the established time-table. Semester control is performed at the University in written form to provide objectivity and transparency of control of acquired knowledge and skills of students. 4.1.2. ECTS system is a model of academic process organization based on a combination of two constituents: module technology of training and credits (Test Units) and covers the content, forms and facilities of academic process, forms of checking students’ knowledge and skills quality as well as academic activity of students both in class and outside it (i.e. self-study). The ECTS system aims at making students work on a systematic basis during the semester in view of their future professional success. 4.1.3. Amoduleis a logically complete, relatively independent integral part of a training course, a set of theoretical and practical tasks of relevant content and structure with an elaborated system of methodical, educative, individual and technological support, a necessary component of which is an appropriate form of grading. 4.1.4. A credit (test unit) is a single unit of measuring work done by students both in class and outside it (Academic Load) which is equivalent to 36 working hours. 4.1.5.A gradeis a quantitative measuring unit of students’ learning outcomes assessment, based on a multi-value scale as they perform their pre-assigned set of academic tasks. 4.1.6. The ECTS grading system is a system of measuring the quality of all types of classroom and self-study work done by students as well as the level of their knowledge and skills by assessing them with the use of the following grades: the current module grade, the module test grade, the total module grade, the semester module grade, the examination grade and the total semester grade. 4.1.6.1.The current module grade consists of values which a student gets for a certain kind of academic work in mastering a given module, i.e. doing and defending his/her individual tasks at practical classes. 4.1.6.2. The module test grade is determined in values and in national scale grades as a result of doing the module test. 4.1.6.3. The total module grade is determined in values and in national scale grades as the sum of the current module grade and test module grade. 4.1.6.4. The semester module grade is determined in values and in national scale grades as the sum of the total module grades obtained after studying the material of all the modules within a semester. Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page11of16 4.1.6.5. Theexamination grade is determined (in values and in national scale) as the results of the performance of the examination tasks. 4.1.6.6. The total semester grade is determined as the sum of the semester module grade and the examination grade (graded test grade in the case of graded test) in values, national scale grades and ECTS system grades. 4.2. Methods of the knowledge and skills assessment rating system 4.2.1. Gradingofdifferentkindsofacademicactivitiesperformed byastudentandobtainedknowledgeandskillsarerealizedinvaluesin line withTable 4.1. Table 4.1 Grading of different kinds of academic activities performed by a student 7thSemester Module №1 Мах Grade Carrying out tasks during practicals (7 values *3 classes) 21 (total) Carrying out and defense of Homework 12 For carrying out module test №1, a student must receive not less than 20values Module Test №1 10 Total for module №1 43 Module №2 Carrying out tasks during practicals (7 values *5 classes) 35 (total) For carrying out module test №2, a student must receive not less than 21values Module Test №2 10 Total for module №2 45 Semester Graded Test Total Semester Grade Kind of Academic Activities Мах Grade 12 100 4.2.2. The completed curricular activity is accounted if the student received a positive mark according to the national scale given in the table 4.2 below. Table 4.2 Correspondence between the Grades and the National Scale Grades Carrying out tasks during practicals Carrying out and defense of Homework Module Test National Scale 7 11-12 9-10 Excellent 6 9-10 8 Good 4-5 7-8 6-7 Satisfactory under4 under7 under6 Bad 4.2.3. The grades a student has been given for the different kinds of academic work are summed up and the result constituting a Current Module Grade is entered into the Module Grade Register. 4.2.4. If a student has successfully done all kinds of academic work within the given module and has got a positive Current Module Grade – not less than satisfactory according to the national scale, he/she is allowed to take his/her module test. Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page12of16 4.2.5. Students have their Module Tests №1-2 in a written form. The procedure, which lasts up to two academic hours, is held by a commission headed by the head of the department responsible for the discipline. 4.2.6. The Current Module Grade and the Module Test Grade together make up the Total Module Grade whose correspondence to the National Scale is shown in Table 4.3. Table 4.3 Correspondence between the Total Module Grades and the National Scale Module №2 41-45 34-40 27-33 under27 Module №1 39-43 32-38 26-31 under26 National Scale Excellent Good Satisfactory Bad 4.2.7. A student is considered to have passed the module if both his/her Current Module Grade and Module Test Grade are positive, i.e. higher than «bad» according to the national scale (Tables 4.2), which yields a positive Total Module Grade (Table 4.3). 4.2.8. If a student has missed the module test due to any reason (being ill, debarred, etc.), the entry «absent» is made against his/her name in the column «Module Test Grade» and the entry «unclassified» – in the column «Total Module Grade». The student is considered as not having an academic incomplete if he/she is allowed to take his/her module test but has missed it due to a valid reason. Otherwise he/she is considered as having an academic incomplete. Further testing the student in this module is done in accordance with the established procedure. 4.2.9.In case if the student received a negative module test rating mark, they have a chance to retake the test according to the established procedure. 4.2.10. In case of retaking the module test, the maximum module test point-based rating mark equals eight («Good» mark according to the national scale), i.e. it is two points less than that given in Table 4.2. 4.2.11. A student is not allowed to increase his/her positive Total Module Grade by taking a repetitive test. 4.2.12. The Semester Module Grade is calculated as the sum of the Total Module Grades. The correspondence between Semester Module Grade values and the National Scale is given in Table 4.4. Table 4.4 Correspondence between the Semester Module Grades and the National Scale Semester Grades National Scale 79-88 66-78 53-65 under 53 Excellent Good Satisfactory Bad Table 4.5 Correspondence between the Graded Test,Grades and the National Scale Graded Test Grades 12 10 8 - National Scale Excellent Good Satisfactory - 4.2.13. A student having positive (higher than ‘bad’ according to the national scale) Semester Module Grade is allowed to take a semester exam, foreseen by the curriculum from the subject in the 10th semester. Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page13of16 4.2.14. Students have their semester exam in a written form. The procedure, which lasts up to three academic hours, is held by a commission headed by the head of the department. 4.2.15.A student who has got a positive (higher than ‘bad’ according to the national scale) examination grade (Table 4.5) is considered to have passed the semester course in this discipline. Otherwise the student is to be re-examined in accordance with the established procedure. 4.2.16. During repeated passing of Semester Exam the maximal Examination Grade, which can be got by a student equals 10 (“Good” according to the national scale), i.e. the grade value presented in Table 4.5 is reduced by 2. 4.2.17. The Semester Module Grade and the Graded Test Grade together make up a Total Semester Grade whose correspondence to the National Scale and the ECTS System is shown in Table 4.6. Table 4.6 Correspondence of the Total Semester Grades to the National Scale and the ECTS System ECTS System Total National Semester ECTS Scale Explanation Grades Grade 90-100 Excellent A Excellent (excellent performance with insignificant shortcomings) 82 – 89 B Very Good (performance above the average standard with few mistakes) Good 75 – 81 C Good (good performance altogether with a certain number of significant mistakes) 67 – 74 D Satisfactory (performance meets the average standards) Satisfactory 60 – 66 E Sufficient (performance meets the minimal criteria) 35 – 59 FX Bad (bad performance; a second testing is required) Bad 1 – 34 F Bad (very bad performance; a student shall retake the course) 4.2.18. A student has the right to get his/her Total Semester Grade without taking a semester exam if, throughout the whole semester, he/she has done all the kinds of academic work in time and has got a positive (higher than ‘bad’ according to the national scale) Semester Module Grade. Otherwise he must pass the semester exam. 4.2.19. To be allowed not to take the exam, a student shall submit a written application to the Dean of the Faculty. 4.2.20. A student who, throughout the whole semester, has done all the kinds of academic work in time (without delays) and without repetitive module tests, has got a positive (higher than ‘bad’ according to the national scale) Semester Module Grade, and has decided not to take the exam gets his/her Total Semester Grade as the sum of his/her Semester Module Grade and the minimal Examination Grade established for each category of Semester Module Grades (11 for “Excellent”,9 for “Good, and 7 for “Satisfactory”). 4.2.21. If a student who was obliged to take an exam has missed it due to any reason (being ill, debarred, etc.), the entry ‘absent’ is made against his/her name in the column ‘Examination Grade’ and the entry ‘unclassified’ – in the column ‘Total Semester Grade’. Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page14of16 In this case the student is considered as not having an academic incomplete if he/she is allowed to take his/her exam but has missed it due to a valid reason. Otherwise he/she is considered as having an academic incomplete. Further testing the student in this module is done in accordance with the established procedure. 4.2.22. Astudentisnotallowedtoincreasehis/herpositiveTotalSemesterGradebytakingarepetitiveGraded Test. 4.2.23. The Total Semester Grades, National Scale grades and ECTS System grades is entered into the Examination Register and into a student’s record book. 4.2.24. The Total Semester Grade is entered into the Examination Register and into a student’s record book in values, National Scale grades, and ECTS Scale grades, for example:92/Ex/А, 87/Good/В, 79/Good/С, 68/Sat/D, 65/Sat/Е, etc. Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page15of16 (Ф 03.02 – 01) АРКУШ ПОШИРЕННЯ ДОКУМЕНТА № прим. Куди передано (підрозділ) Дата видачі П.І.Б. отримувача Підпис отримувача Примітки (Ф 03.02 – 02) АРКУШ ОЗНАЙОМЛЕННЯ З ДОКУМЕНТОМ № пор. Прізвище ім'я по-батькові Підпис ознайомленої особи Дата ознайомлення Примітки Quality Management System Course Training Program on “Organizational Behavior” Document code QMS NAU CTP 11.02.03-02-2014 Page16of16 (Ф 03.02 – 04) АРКУШ РЕЄСТРАЦІЇ РЕВІЗІЇ № пор. Прізвище ім'я по-батькові Дата ревізії Висновок щодо адекватності Підпис (Ф 03.02 – 03) АРКУШ ОБЛІКУ ЗМІН № зміни № листа (сторінки) Зміненого Заміненого Нового Анульованого Підпис особи, яка внесла зміну Дата внесення зміни Дата введення зміни (Ф 03.02 – 32) УЗГОДЖЕННЯ ЗМІН Підпис Розробник Узгоджено Узгоджено Узгоджено Ініціали, прізвище Посада Дата
© Copyright 2025 Paperzz