Position: Landscape Sales and Design Plan and design landscaped areas for homes, condominium complexes and commercial businesses. Market and sell services offered by Northeast Horticultural Services to new and existing clients. Sales and estimating of calls received in office and through DAS, iSqtf and Bidsync portals Responsibilities: Design and prepare site plans, specifications and cost estimates for each project coordinating when appropriate with arrangement of existing plants, trees and structures. Create proposals, design layouts and estimates for each project. Implement a follow up system for all client proposals. Confer and follow up with client(s) on overall program. Appropriately set and manage client expectations. Compile and analyze data on conditions impacting design including environment, drainage, and location of structures. (See Sales Protocol Attachment) Inspect landscape work to insure compliance with specifications; approve quality of materials and work and advise clients and other personnel of ongoing status of project. Schedule all installation of jobs with clients, taking into consideration ancillary situations such as tree removal, grading of property; or other activities that need to be completed before an installation. Coordinate with nursery (ies) to secure plant material/trees. Coordinate with landscaping foreman on site before, during and after a project to ensure the job is properly completed according to contract specifications. Maintain a detailed and dated status report on each project/job. Collect before, in progress and after photographs on each landscape installation or property renewal so they can be submitted to marketing agent each winter for website updating. Manage all client interactions professionally including initial contact, follow-up calls, and problem solving situations. Utilize knowledge of Northeast’s wide range of capabilities, expertise and reputation in the industry to suggest add on sales whenever possible. Skills and Abilities Required: Thinking Creatively – designing and creating idea relationships or products including artistic contributions. Fluency of Ideas – the ability to come up with new and different ideas to address client needs. Visualization – the ability to imagine how something will look after it is moved around or when it parts are moved or rearranged The ability to use CAD software to create landscape plans, this office uses LandFX software Oral and Written Expression – the ability to communicate information and ideas effectively in writing or in speaking. Information Gathering – The ability to observe, receive, research and obtain relevant information from appropriate sources. Management of financial resources – determining how much money will allocated to a project, tracking same on an ongoing basis, and making sure projects stay on estimated budget Decision Making – Analyzing information and evaluating results and choosing the best solution to any problem. Problem Solving – the ability to identify problems and develop suitable solutions Problem Sensitivity – the ability to tell when something is wrong or is likely to go wrong. It may not involve solving the problem only recognizing that it exists. Budgeting – Use cost effective practices when estimating pricing on all projects. Drafting – Providing detailed instruction, drawings or specifications to tell others about how to install a project accurately and according to plan. Researching - Use appropriate multiple sources to secure or confirm facts Communicating with people outside organization Communicating with people inside organization Time Management – managing your time and the time of others efficiently Coordination – adjust actions related to others’ actions or unforeseen problems that arise unexpectedly. Active Listening – giving full attention to what others are saying, understanding other points of view, asking questions, and interrupting at appropriate times Reading Comprehension – Understanding meanings and purpose in written work related documents. Judgment/Decision Making – Consider relative costs and benefits of potential actions and choose most appropriate one. Critical Thinking – use logic and reasoning to identify strengths and weaknesses of all potential solutions and conclusions appropriate to problem solving. Active Learning – Understand the implications of new knowledge and information as they relate to your design work and Northeast’s business. Knowledge and Experience: Design - knowledge of design techniques, software, tools and principles of landscape design. 2 Administration/Management – working knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources. Technology – ability to work with computers and software appropriate to executing duties and responsibilities outlined in sales and landscape design position. Mathematics – knowledge of arithmetic, algebra, geometry, calculus and statistics and their application in landscape design and installation. Geography – knowledge of principles and methods for describing features of land, water and air masses including the physical characteristics, locations and inter-relationships and distribution of plant, animal and human life. 3
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