Operating Instructions
Single Round Bar Heated Towel Rail
Models: GSTRR (Transformer not included)
General Care and Safety Guide
Thank you for choosing a Goldair Towel Rail. This Goldair Towel Rail has
been designed and manufactured to high standards of engineering and
with proper use and care, as described in this leaflet, will give you years
of useful service. Please read these instructions carefully.
1. This Towel Rail is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning use of the
Towel Rail by a person responsible for their safety.
2. Children should be supervised to ensure that they
do not play with the Towel Rail.
3. In order to avoid a hazard, this Towel Rail must be
installed so that the bottom rail is at least 600mm
above the floor.
4. These towel rails must be located and installed in
accordance with the AS/NZS 3000:2007 and any
local regulation information for mounting in damp
areas.
5. This towel rail must be installed with a Goldair 12V
transformer – Model GSTTRAN (not included).
6. The distance from the transformer to the towel rail
must be less than 2 metres.
7. This Towel Rail is intended to warm and dry towels
and therefore is hot to the touch.
8. Any rise in ambient temperature is directly
reflected in the Towel Rail, and as a result of this,
the Towel Rail will feel hotter to the touch during
warmer periods. Also the insulation effect of towels
will cause the operating temperature to increase
slightly.
9. Means of disconnection must be incorporated in
the fixed wiring in accordance with wiring
guidelines AS/NZS 3000:2007.
10. The towel rail is to be installed so that switches
and other controls cannot be touched by a person
in the bath or shower.
11. Do not use this towel rail for any purpose other
than its intended use.
12. To avoid a hazard this towel rail must not be used
to hold towels or any other articles that have been
in contact with oil, petroleum based products or dry
cleaning fluids.
13. Use this Towel Rail only with the voltage specified
on the rating label.
14. Do not immerse in liquid or allow liquid to run into
the interior of the Towel Rail.
TECHNICAL SPECIFICATION
Model No:
Supply:
Wattage:
IP Rating:
GSTRR
12VAC 50Hz
20W
IP55
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
Indoor use only.
Do not operate this towel rail if damaged or after
the Towel Rail malfunctions or has been dropped
or damaged in any manner. Return to a qualified
electrical person for examination, electrical
service or repair.
This Towel Rail is intended for household use
only and not for commercial or industrial use.
Use this Towel Rail only as described in this
manual. Any other use is not recommended by
the manufacturer and may cause fire, electrical
shock or injury.
Do not use abrasive cleaning products on this
Towel Rail. Clean with a damp cloth (not wet)
rinsed in hot soapy water only. Always switch off
at the mains supply before cleaning.
Do not connect the Towel Rail to mains supply
until completely assembled and adjusted.
Do not use this Towel Rail in a window as rain
may cause electric shock.
Do not mount Towel Rail close to any other heat
source.
Do not operate in areas where petrol, paint or
other flammable liquids are used or stored.
Do not locate the Towel Rail directly below any
power socket.
When the Towel Rail has been unpacked, check
it for transport damage and ensure all parts have
been delivered. If parts are missing or the Towel
Rail has been damaged, contact the Goldair
Customer Services Team.
If your Towel Rail does not work, or is not
working properly, contact the place of purchase
or the Goldair Customer Services Team. Repair
work on the Towel Rail by unqualified persons
can cause serious risk to the user.
There are no user serviceable parts installed in
the unit.
Do not place the unit in wardrobes or other
enclosed spaces as this may cause fire hazards.
This unit is not supposed to be used in or around
locations where foodstuffs, works of art or
delicate articles of science, etc are stored.
Installing your Towel Rail
Always choose a safe location for the Towel Rail, keeping in mind the
safety precautions outlined. Ensure all packaging has been removed from
the unit before use.
WARNING: Install must be completed by a registered electrician
WALL PREPARATION
Goldair heated towel rails may be fixed to any type of
wall, timber stud, steel stud or masonry (solid or
cavity). Stud walls (timber or steel) require timber
studs at the correct position for all rails. If the precise
position can’t be determined early in the job, consider
studs with 18mm construction ply, covering a larger
area.
NOTE: attempting to fix into plasterboard or cement
sheeting alone is not recommended. Plasterboard in
particular will not hold long term.
LOCATION MEASUREMENTS
First determine which side (left or right) you would like
the wire to enter the heated towel rail.
NOTE: The towel rail is intended for right side wire
entry; it can be installed upside down for left side wire
entry however, the grub screws will be visible.
Select desired spot to mount towel rail with at least
150mm clearance from all permanent objects in
surrounding area and at least 600mm above the floor.
In general, the leg that is closest to the transformer
and furthest from wet areas. For example, the top left
leg if the transformer is in the ceiling and shower is to
the right as shown in the Stud Guide image on the
right.
It is recommended that to mount your Goldair towel
rail/s, first measure the distance between the
mounting brackets. Then, relay the points onto the
wall you are mounting your towel rail too, use a spirit
or laser level.
PRE WIRING
NOTE: Only drill holes when you are 100% sure of
your measurements.
For stud walls drill a hole in the stud for the low
voltage wiring supplied at the leg position chosen.
For masonry walls using an angle grinder and
masonry cutting disc, cut a 25mm deep slot from the
cable leg to the eventual location of the transformer,
as shown in masonry wall images on the right.
Place the supplied low voltage wiring in the slot
created and render over directly.
Use black polytube (not supplied) to locate the wire in
the correct position. Conduit (not supplied) may also
be used but is not essential. Low voltage wiring tails
should protrude from the finished lined wall approx.
150mm to allow for trimming.
WARNING: Towel Rail must be installed so that
switches and other controls cannot be touched by a
person in the bath or shower.
STUD GUIDE
FIXED WIRING
TRANSFORMER
12V
WIRING
STUD
MASONRY WALL
WIRE TAIL
POLYTUBE
Installing your Towel Rail
WARNING: Install must be completed by a registered electrician
MOUNTING INSTRUCTIONS
Drill holes in the wall, four mounting holes and one
wire hole for each bar.
Make sure the left and right mounting holes are 5mm
over and 5mm under the centre line, and the wire hole
is on the centre line.
Place the plastic expander into the mounting holes,
mounting the base with the screws.
WARNING: This rail has a small footprint against
the wall. The wire holes and mounting holes must
be drilled neatly and accurately.
For drilling through hard materials such as
porcelain tiles, marble, granite etc. an appropriate
drill bit must be used.
No responsibility will be taken by Goldair for
instances where installers drill incorrectly
Put the wire through the wire hole, fix the bar onto the
bases with the grub screws
MOUNTING DIAGRAMS
WIRE HOLE
250mm
MOUNTING HOLE
PLASTIC EXPANDER
540mm
SCREW
250mm
BASE
WIRE
SCREW
ALLAN KEY
NOTE: When installing more than one rail, the
recommended spacing should be as above.
Operating your Towel Rail
WARNING: Install must be completed by a registered electrician
ELECTRICIAN INFORMATION
A copy of this User Manual should be left with the
consumer for future reference.
A means for disconnection must be incorporated in
the fixed wiring in accordance with the wiring
guidelines AS/NZS 3000:2007.
You can install up to 6 rails per transformer (Max
120W).
The Transformer must be located in a dry accessible
location.
Distance from transformer to towel rail must be less
than 2 metres.
TOWEL RAIL
TRANSFORMER
A Goldair Heated Towel Rail Timer (GBT100 – not
supplied) can be installed between the switch and the
transformer to help with greater power savings.
HEAT CONTROL
These towel rails run at a single temperature.
Be aware they do get very hot to the touch.
WALL SWITCH
CAUTION: The Towel Rail generates heat during use.
Proper precautions must be taken to prevent the risk
of burns, scalds, fires or other damage to persons
Do not attempt to dismantle the towel rail. There are
no user serviceable parts. For service or repair,
contact an authorised electrical service technician.
CARE AND CLEANING
The heater requires regular cleaning to ensure trouble
free operation:
Turn the isolating switch off. For added protection,
also turn the mains supply off before cleaning.
Ensure that the heater has been allowed to cool down
completely before cleaning.
Use a damp cloth (not wet) to wipe the exterior of the
heater to remove dust and dirt.
Never use solutions such as benzene, thinners or
polishing agents.
Never use abrasive materials like steel wool/scourers
to scrub the heater.
Ensure the heater is dry before switching back on the
mains supply.
RUST
Surface rust can occur on stainless steel over time.
To avoid this the heated towel rail is best wiped down
from time to time with a damp cloth and a stainless
steel cleaner.
Fine scratching can be removed
using a metal polish such as “Autosol” or “Brasso
Paste” which are available from most supermarkets
and car care shops.
PROOF OF PURCHASE
To receive warranty retain receipt as proof of
purchase.
SUPPORT AND TECHNICAL ADVICE
Goldair – New Zealand
Monday – Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
[email protected]
Goldair – Australia
Monday – Friday 8am-5pm
Phone +61 (0)3 9336 4423
Phone 1300 465 324
[email protected]
One Year Warranty
Thank you for purchasing this Goldair product. Your product is warranted against faults and manufacture when used in
normal domestic use for a period of one year. In non-domestic use Goldair limits the voluntary warranty to three
months.
Goldair undertake to repair or replace this product at no charge if found to be defective due to a manufacturing fault
during the warranty period.
This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried out
by anyone other than a qualified electrical service technician.
PLEASE KEEP YOUR RECEIPT AS THIS WILL HELP VERIFY YOUR WARRANTY.
The benefits given to you by this warranty are in addition to other rights and remedies available to you under law in
relation to the goods or services to which this warranty relates.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
In New Zealand this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993).
Goldair – New Zealand
CDB Goldair
PO Box 100-707
N.S.M.C
Auckland
Phone +64 (0)9 917 4000
Phone 0800 232 633
www.goldair.co.nz
Goldair – Australia
CDB Goldair Australia Pty
PO Box 574
South Morang
Victoria, 3752
Phone +61 (0)3 9336 4423
Phone 1300 GOLDAIR (1300 465 324)
www.goldair.com.au
Goldair One Year Warranty (IMPORTANT: Please complete and retain this warranty card)
Name
Address
Place Of Purchase
Date of Purchase
Name Of Product
Model Number
Attach a copy of the purchase receipt to this warranty card
Due to continual design improvements, the product illustrated in this User Manual may differ slightly from the actual product.