ENGINEERS IRELAND STRATEGY 2017-2020 A COMMUNITY OF CREATIVE PROFESSIONALS DELIVERING SOLUTIONS FOR SOCIETY engineersireland.ie ENGINEERS IRELAND STRATEGY 2017-2020 ABOUT ENGINEERS IRELAND 3 FOREWORD BY PRESIDENT AND DIRECTOR GENERAL 4 STRATEGY 2017-2020 VISION, MISSION AND VALUES 5 STRATEGIC GOALS AND CONSULTATION STAKEHOLDERS 6 OUR AIM 7 STRATEGIC GOALS 8 Strategic Goal 1 Strategic Goal 2 Strategic Goal 3 Strategic Goal 4 Strategic Goal 5 9 10 11 12 13 STRATEGY IMPLEMENTATION 14 STRATEGY SUMMARY 15 2 | STRATEGY 2017- 2020 ABOUT ENGINEERS IRELAND ENGINEERS IRELAND With over 23,000 members from every discipline of engineering, Engineers Ireland is the voice of the engineering profession in Ireland. Engineers Ireland was established in 1835 and received its Royal Charter in 1877, making us one of the oldest and largest professional bodies in Ireland. Members come from every discipline of engineering, and range from engineering students to fellows of the profession. Our responsibility is to: • Promote knowledge of engineering • Establish and maintain standards of professional engineering and engineering education • Provide opportunities for Continuing Professional Development (CPD) • Maintain standards of professional ethics and conduct • Ensure that professional titles are granted to qualified candidates • Act as the authoritative voice of the engineering profession in Ireland Engineers Ireland is governed by the provisions of Byelaws and a Code of Ethics which are implemented by a Council of members and an Executive Board. The Council comprises of elected members of Engineers Ireland representing the regional and divisional spread of the organisation. The Executive Board is appointed by Council to govern Engineers Ireland on their behalf. STRATEGY 2017- 2020 | 3 FOREWORD BY PRESIDENT AND DIRECTOR GENERAL FOREWORD BY PRESIDENT AND DIRECTOR GENERAL Engineers Ireland plays a vital role in improving the standards of engineering practice in Ireland. We are responsible for accreditation of programmes of engineering education, setting standards for practicing engineers, for supporting engineers in achieving and exceeding those standards and for inspiring future generations of engineers. We do this through a vibrant community of engineers and stakeholders who include our 23,000 members, industry partners, academia and policy makers. We have changed a lot in the past 180 years and we continue to adapt to ensure we maintain our relevance to the profession, to society and to the economy. We will need to continue to change to meet an increasingly challenging external environment. This document explains how we intend to do that and how we aim to Dermot Byrne President, Engineers Ireland 4 | STRATEGY 2017- 2020 realise our three key themes of growth, relevance and impact, that we believe will define our future success. Engineers Ireland Strategy 2017 – 2020 sets out our vision, strategic objectives and key deliverables to be pursued. It details a careful approach to expansion with initiatives and actions that will drive an increase in our membership including engineering students, across the island of Ireland and abroad. Achievement of this objective will result in the greatest expansion ever achieved in any three year period by the organisation. The associated effect will improve our relevance, influence, diversity, service offering and impact. This strategic plan has been arrived at through an in-depth consultation process involving our Council, Executive Board, staff, members and important stakeholders which helped us to test and refine our ideas. We express our sincere thanks to all of those who contributed to the development of a new vision for Engineers Ireland. While our organisation adapts to the complex world around us, some things won’t change. We will maintain our commitment to supporting and celebrating the dedication of our volunteer members who make an invaluable contribution to their profession. We will also continue to work hard to retain the confidence of industry, academia, the media, government, the public and all the organisations we work with. It’s only by working together in collaboration with the engineering profession and industry partners that we will be able to achieve our ambition to improve society and encourage and educate future generations of engineers. Caroline Spillane Director General, Engineers Ireland STRATEGY 2017-2020 VISION, MISSION AND VALUES VISION NEW VISION Engineers Ireland: a community of creative professionals delivering solutions for society. Our new vision statement is intended to guide and inspire Engineers Ireland into the future. It results from considerable consultation with diverse stakeholder groups and encapsulates a range of key themes that we believe will define our future success. MISSION OUR MISSION STATEMENT Engineers Ireland is an organisation that enables the engineering community to progress their professional development, make an impact on society and encourage and educate the future generations of engineers. VALUES OUR VALUES Engineers Ireland Council placed a significant focus on developing a set of values to apply to our wide network of volunteer members and our staff. These represent a commitment to ensure that all our activities are underpinned by four core values: Progressive We constantly innovate and apply new approaches for the benefit of all Trustworthy We always act with integrity in our dealings with all stakeholders Community We encourage participation and team work Excellence We are committed to excellence in everything that we do STRATEGY 2017- 2020 | 5 STRATEGIC GOALS AND CONSULTATION STAKEHOLDERS STRATEGIC GOALS CONSULTATION STAKEHOLDERS Five core goals are central to our day-to-day work and their achievement is central to the realisation of our overall vision and mission. The goals, detailed below, highlight how we will maintain and improve the quality of our core services and functions and meet the significant new challenges we are likely to face over the next three years. In preparation of this strategy, the senior management team consulted with a wide range of stakeholders, including: uild the profile and enhance B the status and reputation of the engineering profession. Continue to advance Engineers Ireland as its leading expert voice Representatives of the civil and public service as well as state bodies including Enterprise Ireland, IDA Ireland and Science Foundation Ireland Business leaders in key sectors including construction, energy, life sciences and manufacturing upport and grow our S membership and collaborate with them to enable their professional progression both in Ireland and abroad. Encourage and educate the future generations of engineers nsure the standard and E competence of our members is regarded as world class. This will be supported by implementing our CPD policy upport and develop our people S through developing a culture of leadership, learning and performance excellence aintain the financial integrity of M Engineers Ireland and develop high performing systems and processes focused on our members 6 | STRATEGY 2017- 2020 Partners in academia Engineers Ireland staff Members of Engineers Ireland Representatives of the Regional branches, Engineering divisions and Societies The Council and Executive Board of Engineers Ireland Representatives of similar organisations such as the IAE, ACEI and representative bodies including the CIF and IBEC OUR AIM OUR AIM GROWTH Engineers Ireland Strategy 2017 – 2020 is intended to guide and inspire the organisation into the future. It results from considerable consultation with diverse stakeholder groups. Arising from this consultation we have chosen three key themes of growth, relevance and impact that we believe will define our future success. At all times, our choices are supported by a commitment to excellence in all areas of our work and to robust governance and strong financial controls. • Grow the number of students and members in our core membership sectors • Develop and implement sectoral growth strategies to broaden and increase our membership base in the priority sectors of Agri-Food, Energy and Environment, Life Sciences (Chemical, Process and Biomedical), Manufacturing and ICT • Increase diversity in the engineering profession and in our membership We have a vibrant community of members and volunteers in Ireland and overseas and a wide range of partners whose effort, expertise and influence significantly increase our reach and impact. Their expertise, support and collaboration is vital to the success of our strategy. Our key relationships are with: • Members of the engineering profession • Engineering students, educators and researchers • Employers of engineers and engineers in leadership roles across all sectors • Government and policy makers • Membership and representative organisations with whom we have a shared agenda One of the distinguishing features of Engineers Ireland is the commitment by our members to take a long term perspective and a willingness to balance short term needs with long term objectives. For this reason, our strategy contains a range of actions, the impact of which will only be realised beyond the timeframe of this strategy. These include our initiatives delivered through the STEPS programme, which encourages primary and post-primary students to explore the world of STEM while also promoting engineering as a career choice; the continued deepening engagement with new engineering students and our communications work to increase public awareness and appreciation of the role of engineering in society. RELEVANCE • Build the reputation of Engineers Ireland as a trusted, progressive voice, taking a leadership role nationally in relation to a range of issues linked with engineering in Ireland • Sustain our world-leading competency standards for the engineering profession and facilitate international mobility • Deliver a comprehensive, progressive, member focussed CPD service and be the partner of choice for CPD in engineering • Increase the levels of member and public engagement in our work IMPACT • Increase membership by 2020, achieved through the consolidation and diversification of member pipelines • Increase the number of student members through engagement and the development of mutually beneficial relationships with schools of engineering • Strengthen membership retention levels through the delivery of an enhanced value proposition • Achieve annual income, expenditure, operating surplus, and capex targets STRATEGY 2017- 2020 | 7 STRATEGIC GOALS 8 | STRATEGY 2017- 2020 STRATEGIC GOALS STRATEGIC GOAL 1 B uild the profile and enhance the status and reputation of the engineering profession. Continue to advance Engineers Ireland as its leading expert voice. Having a strong, independent, national voice that influences public policy and builds and maintains a strong reputation for the engineering profession, will continue to be a distinctive feature of our work. Strategically managed communications is central to building a vibrant community of engaged and active members. Clear, relevant communication, based on member feedback, should empower our members and drive them to be confident advocates for their profession and improve their participation in our events and initiatives. Good communication - working to advance our shared agenda with government and the community - can affect real change and in the process it will help to build genuine understanding and appreciation of our sector. OBJECTIVES 1. Build the profile of Engineers Ireland as the progressive, forwardthinking authority and relevant voice in relation to a range of priority issues linked with engineering in Ireland 2. Increase member and public engagement in our work 3. Deliver a coherent and viable marketing strategy for Engineers Ireland to deliver membership growth and diversification to 2020 OUTCOMES WHAT WILL SUCCESS LOOK LIKE? • Greater recognition for Engineers Ireland’s work by longstanding, new and potential members • Engineers Ireland’s position and views on issues pertinent to society are more widely reflected throughout the media (traditional and social) • Engineers Ireland has a strategic role in influencing policy formulation • There is an increase in the propensity to support the organisation i.e. become a member, renew, re-join, engage as a volunteer, undertake CPD • There is an increase in business growth through improved relations with our sponsors • Our volunteer and member satisfaction surveys show an increase in positive results LONG TERM • There is more public appreciation of the role of engineering in our society • More young women have a favourable view of engineering courses IMPACT HOW WILL WE MEASURE OUR EFFECTIVENESS? • • • • • Survey activity of members and the public Incorporation of our perspective in Irish public policy Web analytics, media analysis and social media statistics Diversity of membership Sponsorship growth STRATEGY 2017- 2020 | 9 STRATEGIC GOALS STRATEGIC GOAL 2 S upport and grow our membership and collaborate with them to enable their professional progression both in Ireland and abroad. Encourage and educate the future generations of engineers. OUTCOMES WHAT WILL SUCCESS LOOK LIKE? • Excellence in support of our members throughout every stage of their career • Successful implementation of sectoral strategies to increase membership in priority high growth sectors • Continue to be recognised as a world leading accreditor of engineering programmes • In collaboration with colleagues, build the position of Engineers Ireland as the leading facilitator of national networks and as the creator of linkages between our members, employers, students and schools of engineering • Improved awareness of the importance of achieving a registered professional title from Engineers Ireland Engineering as a profession is changing rapidly. Today’s engineers work with a wide range of technologies, operate in global teams and are valued as innovators, technical experts and as business leaders. IMPACT The primary focus of any membership body is its members and for the Membership Team, customer centricity will continue to be at the heart of all activity. We work to deliver value to our members by supporting their career development at all stages from students and recent graduates to senior engineers and CEOs. Our goal is to align our offer, to current and future members, and to support their career progression by ensuring that they are equipped to benefit from all the opportunities that a career in engineering brings. • Increase membership through the consolidation and diversification of new member pipelines • Increase the number of student members through engagement and the development of mutually beneficial relationships with schools of engineering • Increase the number of members in priority sectors through the implementation of a plan of action for each target sector • Increase membership retention level through the delivery of an enhanced value proposition • Growth in the number of our members who achieve either Fellow, Chartered Engineer, Associate Engineer or Engineering Technician registered titles • Maintain our membership of the Washington Accord • Maintain accreditation of our third level programmes OBJECTIVES 1. Provide support to our members through all stages of their career 2. Develop and implement sectoral strategies to increase membership in priority high growth sectors 3. Build on the leading position of Engineers Ireland as an accreditor of engineering programmes, a facilitator of national and international networks and the creator of linkages between our students, members, employers (in the public and private sector) and the schools of engineering 10 | STRATEGY 2017- 2020 HOW WILL WE MEASURE OUR EFFECTIVENESS? STRATEGIC GOALS STRATEGIC GOAL 3 E nsure the standard and competence of our members is regarded as world class. This will be supported by implementing our CPD Policy. The CPD Team has ambitious plans to build greater relevance for all members by growing and diversifying the suite of training and development offerings to the engineering community over the next three years. We will support the professional development of our members with focused, relevant and cost-effective training and development and continue to build and develop our range of partnerships, with a key focus on priority sectors. We will implement our CPD Policy, which requires our members to maintain their professional competence. In collaboration with our partners, we will also look to substantially increase the awareness of engineering as a career through the STEPS programme. OBJECTIVES 1. Deliver a comprehensive, effective CPD Policy and supporting tool for members 2. Deliver a core programme of quality CPD Events and expand and diversify the range of CPD training offerings 3. Consolidate the CPD Accredited Employer standard as a ‘must have’ accreditation for engineering employers 4. Establish Engineers Ireland as the CPD partner of choice for key engineering employers 5. Harness linkages with key industry partners to scale and segment training products 6. In collaboration with industry partners, Science Foundation Ireland’s (SFI) Smart Futures Programme and the Department of Education and Skills, substantially increase awareness of engineering as a career and influence school students, through the STEPS programme and initiatives such as Engineers Week, to choose STEM programmes at third level 7. Examine the potential for Statutory Registration of the profession OUTCOMES WHAT WILL SUCCESS LOOK LIKE? • Engineers Ireland members have confidence they will meet world leading standards for professional practice • Members know their CPD equips them with good insights into contemporary issues affecting their sector and profession • Engineers Ireland is recognised by employers as the partner of choice for the delivery of learning and development for their engineers • Greater recognition of the opportunities a career in engineering offers among students and their teachers and other key influencers • Support, retain and grow our volunteer community • Clarity on the position of the organisation in respect of Statutory Registration IMPACT HOW WILL WE MEASURE OUR EFFECTIVENESS? • Launch, manage and develop the CPD Policy for non-student members • Continual client satisfaction score increase with My CPD • Delivery of new training programmes and engagement with new accredited employers by 2020 • Increase the in-company training offering • Redevelop and deliver an annual best practice CPD event • Delivery of a highly regarded CPD Employer of the Year Excellence Award competition in 2017 and 2019 with an alternative path to same in 2018 and 2020 • Retention of our ‘Investing in Volunteers’ standard • Evaluate reach and impact of the STEPS programme • Policy on Statutory Registration agreed by Council STRATEGY 2017- 2020 | 11 STRATEGIC GOALS STRATEGIC GOAL 4 S upport and develop our people through developing a culture of leadership, learning and performance excellence. The delivery of the strategy requires an organisation that is skilled, motivated and adaptable. We have a high performing organisation; however, it is a challenge for small organisations such as Engineers Ireland to retain key marketable talent. We are committed to having a culture that supports employee learning and development and is recognised for its performance excellence. In the new strategy we have emphasised our values and there will be a major focus on embedding the values in our culture and performance management system. Embedding our new values at an individual, team and organisational level will be a core component of our strategy. OBJECTIVES 1. Ensure that an effective system of governance and control operates within the organisation 2. Ensure that the organisation is structured to deliver the goals of the strategy and that our skills mix is aligned with our business requirements 3. Attract, retain and develop core skills, knowledge and attitudes within our teams to achieve the strategy in a manner consistent with our core values 4. Ensure that we have a performance management system and competence framework, underpinned by systems and processes that supports our strategic goals 5. Focus on employee engagement by creating a strong linkage between performance and reward, supported by our values. We will align benefits with employee and business needs 6. Support the leadership team to drive a high performance culture to deliver our strategic goals and be role models in bringing Engineers Ireland’s vision, mission and values to life 12 | STRATEGY 2017- 2020 OUTCOMES WHAT WILL SUCCESS LOOK LIKE? Ensure the appropriate structures, systems and resources are in place to support the delivery of the strategy. These include: • A framework of policies and procedures to support good governance • Fit for purpose organisational structure • Attraction, recruitment, development and retention of key talent IMPACT HOW WILL WE MEASURE OUR EFFECTIVENESS? • The effectiveness of our system of governance will be measured through audit, risk and reporting processes • Embedding of our values at an individual, team and organisational level • Employee retention • Employee engagement • Delivery of our strategy over the 3 year period STRATEGIC GOALS STRATEGIC GOAL 5 M aintain the financial integrity of Engineers Ireland and develop high performing systems and processes focused on our members. We will ensure the effective alignment of resources, people and culture to produce reliable, sustainable business results. Our IT services provide secure, leading-edge systems to support members and staff deliver our corporate goals and services. During the recession, the investment in aspects of IT and facilities was reduced and costs were closely managed. As a consequence, we have a number of areas where investment is now required. OBJECTIVES 1. Maintain our financial integrity and deliver value for money 2. Develop and maintain a sustainable business model 3. Focus on organisational capability, with an emphasis on business process improvement OUTCOMES WHAT WILL SUCCESS LOOK LIKE? • Operational cost reduction through, for example, greater use of information systems and collaborative working with partner organisations • High-performance, proactive contract management • Diversified revenue streams • Clear understanding about our longer-term financial needs and higher levels of transparency, accountability and demonstration of value for money • A business process improvement culture is established across the organisation to facilitate communication, training and implementation of business process improvement initiatives • Our member-user experience is enhanced by systematically collecting service related data • Confidence that our business systems and processes are fit for purpose and are complied with IMPACT HOW WILL WE MEASURE OUR EFFECTIVENESS? • Agreed percentage of diversification of revenue targets achieved • Achieve annual income, expenditure, operating surplus, and capex targets • Percentage reduction in key contract spends agreed under a Procurement Strategy • Reporting of operational and system improvements • Data on quality processes to form the basis for business process improvement initiatives • External accreditation of our processes attained, commencing with our finance and operations (membership) processes STRATEGY 2017- 2020 | 13 STRATEGY IMPLEMENTATION STRATEGY IMPLEMENTATION Engineers Ireland will translate our strategy into organisational action to achieve our five strategic goals and associated objectives. We will use the implementation process to develop, utilise and amalgamate organisational structure, control systems and culture to follow strategies that will give us a competitive advantage and support better performance. ORGANISATIONAL STRUCTURE We will continue the process of restructuring the organisation to ensure it supports the realisation of our strategic goals. This will involve the determination of resources (including financial and personnel) required to deliver on our objectives while maximising efficiency, quality, and member satisfaction. It will also involve ensuring close alignment with our Sectors (Regional branches, Engineering divisions and Societies) to ensure the objectives of the strategy are realised through our members and their specialist activities and that we are using their feedback to refine and revise our work. CONTROL SYSTEMS An organisational control system is also required. This will be achieved in a number of ways, including through the development of annual business plans and annual budget to be tabled for consideration by the organisation’s Finance Committee. Quarterly reporting to the Executive Board and Council on agreed metrics will also be continued and this will allow us to test, evaluate and refine our assumptions and recommend investment decisions based on performance and opportunities. A mid-term review at 18 months has been built into our planning framework which will enable refinement and revision. ORGANISATIONAL CULTURE An important part of our strategic planning process has been the identification of four key values for the organisation: Progressive, Community, Trustworthy and Excellence and the development of a common understanding of our vision and mission. Developing a culture that supports and enables the delivery of our strategy is of critical importance. We will focus on improved communication and engagement with our members, our Sectors and staff. We will celebrate achievements and milestones and we will evaluate and measure effectiveness through such means as surveys, focused discussions and workshops. 14 | STRATEGY 2017- 2020 STRATEGY SUMMARY OUR VISION OUR MISSION Engineers Ireland: a community of creative professionals delivering solutions for society Engineers Ireland is an organisation that enables the engineering community to progress their professional development, make an impact on society and encourage and educate the future generations of engineers RELEVANCE GROWTH IMPACT OUR OUTCOMES & DELIVERABLES • Authoritative voice • Impact on national issues • Leading competency standard • Member and public engagement • Increase growth rate • Strengthen core member base • Sectoral strategies • Focus on diversity • Increased membership • Increased student members • Increased member satisfaction • Increased income OUR CORE ACTIVITIES • Research and policy activity • Public affairs outreach with Oireachtas Members • Public engagement and events – e.g. Engineers Week • Proactive media relations and campaigns • ICT, digital communication, website and social media • Marketing strategy – including members, growth sectors, students and corporate partners • Brand development, sponsorships and partnerships • Engineers Ireland Headquarters • Consolidate and build our core member base • Rigorous investment in member pipeline • Accreditation of engineering programmes • Student and graduate value offerings • Sectoral growth strategies • Support Sectors (incl. international regions) • Academia and industry networks • Support and facilitate employability • Renewed focus on Technicians and Apprentices • CPD Policy • CPD core programme and regional offerings • Industry partnership for scale and segmentation • CPD Accredited Employer standard • STEM diversity and STEPS programme • Professional standards and ethics • Registered professional titles and regulation • International agreements • Recognising excellence through annual awards OUR STRATEGIC GOALS Build the profile and enhance the status and reputation of the engineering profession. Continue to advance Engineers Ireland as its leading expert voice Support and grow our membership and collaborate with them to enable their professional progression both in Ireland and abroad. Encourage and educate the future generations of engineers Ensure the standard and competence of our members is regarded as world class. This will be supported by implementing our CPD Policy STRATEGIC GOALS (INTERNAL ENABLERS) STRONG GOVERNANCE We will demonstrate that our Governance framework is effective and robust LEADERSHIP CULTURE We will support and develop our people through developing a culture of leadership, learning and performance excellence FINANCIAL CONTROL AND PERFORMANCE DELIVERY We will maintain the financial integrity of Engineers Ireland and develop high performing systems and processes focused on our members OUR VALUES: PROGRESSIVE. COMMUNITY. TRUSTWORTHY. EXCELLENCE. STRATEGY 2017- 2020 | 15 Engineers Ireland, 22 Clyde Road, Ballsbridge, Dublin 4, Ireland. D04 R3N2 Tel: +353 (0)1 665 1300 Engineersireland.ie Published: December 2016
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