Item no. 3 City Partner Group Title of report Date Contact Officer 1. Social Value 30 April 2015 Alison Page CEO Salford CVS and Deputy Chair of Salford City Partnership ([email protected] ) Purpose of report 1.1 This report asks Group members to consider the final draft of the Social in Salford Pledge and its proposed administrative arrangements, and agree that ‘sign up’ can now commence. The report also asks City Partner Group members to consider and agree 3 proposed initial social value priorities for the City, which all signatories to the Pledge will be required to measure. 2. Introduction 2.1 Social value is about the social, environmental and economic well-being of Salford and its citizens. Social value considers more than just financial transaction and includes such outcomes as happiness, wellbeing, health, inclusion, empowerment, poverty, and environment. Examples of actions to promote social value might include: building community resilience; minimising the carbon footprint of an organisation; encouraging local employment; and providing good working conditions. 2.2 Since January 2013, Salford City Council and other public bodies have had a duty to consider social value as part of their commissioning activities under the Public Services (Social Value) Act 2012, both as part of service specifications and as ‘added value’. 2.3 In July 2014, the City Partner Group agreed social value to be one of its three priorities for action. At that time, Group members heard about a programme of work which had been initiated by the Health and Wellbeing Board, aimed at embedding a social value approach to all public services, partner members’ operational practice, strategy and planning, as well as private sector investment in the City. 2.4 The City Partner Group noted that as available funds are decreasing, there are often pressures to reduce quality of service provision. By adopting a greater emphasis on social value there is sometimes a misconception that this increases costs. This does not acknowledge the medium to longer term outcome benefits that social value can bring. For example, by employing long-term unemployed Salford residents we are taking people off benefits and into paid employment. This in turn has a beneficial effect on people’s well-being, and has been proven to produce outcomes which might include a reduction in criminal and anti-social behaviour and 1 reducing the burden on health and care services. It also strengthens community cohesion and fosters a greater sense of happiness and well-being. 2.5 In November 2014, Social Value was the theme of the City Partnership’s Stakeholder Conference. At that event, attendees heard about the variety of work already happening in the City to build social value, and witnessed the City Mayor sign a pledge to ‘Be Social in Salford’, following which he described how this work fits with the Spirit of Salford and other initiatives, so that everyone can be ‘valued’ in our City. 3. Key issues for the City Partner Group to consider 3.1 The cornerstone of the social value work is the Social in Salford Pledge, which was prepared following consultation with stakeholders through the Salford Social Value Group (a broad working group set up to deliver this project). This Pledge is intended to provide a consistent and partnership approach to the application of social value across all organisations in Salford. It is proposed that there is a commitment from the signatories that social value will be central to service provision regardless of who the provider is or what sector they are in. This means that there is a real and tangible commitment to ensuring that public service expenditure generates social value across the city. 3.2 It is proposed to maximise social value by asking all organisations in Salford to sign the Social in Salford Pledge. All signatories will commit to the principles stated therein and to: • • • Embed Social Value: adapting policies and governance arrangements to emphasise the role social value will play in services Deliver Social Value: implementing social value through commissioning and procurement processes from assessment of assets and needs through to advertisement and pre-qualification questionnaires, specification, evaluation and contract compliance. Demonstrate Social Value: evidence how and when they have introduced social value into service delivery and the impact that this has made. 3.3 The final draft of the Social in Salford Pledge is attached at Appendix 1 and will be a multi-agency agreement, owned by Salford City Partnership and driven by the City Plan. This paper describes proposed operational arrangements. 3.4 As stated above, the Social in Salford Pledge will set out the City’s overarching policy around social value, and organisations will be signing up to that policy and its accompanying principles. The proposed arrangements for initial sign up, checking whether organisations are keeping to the agreed principles, and measuring social value on behalf of Salford City Partnership are described below. It should be noted that all organisations are at different stages in terms of understanding and reporting on the social value that they generate, and one of the aims of the Pledge will be to start developing a picture of social value across the City, so that partners can support each other to improve and make the maximum amount of difference together for the citizens of Salford. 2 Signing the Social in Salford Pledge: 3.5 Any organisation working in Salford will be eligible to sign the Social in Salford Pledge. 3.6 The administration of this ‘sign up’ will be undertaken by Salford CVS. Organisations will be asked to sign the social value ‘pledge’ which was presented at the City Partnership Conference in November 2014, and commit to the vision, principles and arrangements stated in Appendix 1. The pledge also includes a completed commitment ‘In 2015, my organisation deliver social value through…’ It should be noted that a number of organisations have already signed the pledge, including Salford Royal Foundation Trust and Salford City Unison. 3.7 At first sign up, all organisations will be asked to complete a short template report which will describe what they are already doing in terms of delivering social value already (for example, are they Living Wage employers? do they monitor waste recycling or energy use? do they have corporate values? etc). This will be used to develop a baseline of social value for Salford only, and will not be used as a form of quality judgement or to stop any organisation from signing the Pledge. 3.8 Signing the Pledge and making a commitment to the principles that it contains, will give an organisation the chance to: become a member of an alliance of organisations committing to social value in Salford (a new Social Value Alliance, which will replace the current Salford Social Value Group); help shape policy around social value in the City of Salford; promote their commitment to social value, using the ‘Social Value in Salford’ branding, which will include a simple ‘badge’ for websites, letters and promotional materials. Keeping the pledge 3.9 As stated in Appendix 1, all organisations signing the Social in Salford Pledge would be required to report annually to the Salford Partnership on their social value or lose the ‘badge’ status. The process of collecting the social value report or return would be administered by Salford CVS, who would also maintain all records of the signatories and the reports that they submit. 3.10 There will be no specified tool for annual social accounting or reporting, but guidance will be provided on expectations and the ‘minimum standards’ required. These standards will include a small number of priority social value outcomes agreed by the Partnership and it will be expected that all signatories will measure these outcomes. This will allow the outcomes reporting to be flexible for different sizes of organisations from differing sectors. Each year, all organisations will also be asked to make a new annual pledge, committing their organisation to a new social value personal goal for the coming 12 months. 3 Social value measurement framework – initial priorities 3.11 Evaluation of whether the Social in Salford Pledge and its principles are making a difference for the city and its people can be broken down into two broad areas: whether what we are doing is the right thing and is generating more social value (process evaluation); how much social value are we generating (measuring social value outcomes) Appendix 1 contains suggestions as to evaluating the first of the above areas, and this is currently being taken forward through work in partnership with the Centre for Local Economic Strategies (CLES). 3.12 In terms of measuring social value outcomes, the City Partner Group has asked for a small number of social value outcomes which could be reported on a regular basis at a Salford-wide level. It should be noted that a social value procurement policy has been agreed by the GM Combined Authority as guidance for local authorities only. This contains 6 broad social value objectives and a large range of possible social value indicators. It is proposed that any outcomes adopted as priorities in Salford are aligned with those to be measured at a GM level. 3.13 For Salford, it is proposed that there be one social, one environmental and one economic priority outcome and that all should link back into the City Plan. These are: • • • Increased community strength and resilience Improved impact of the local environment on people’s wellbeing Increased number of quality employment opportunities and reduced poverty for local citizens Having a small number of social value outcomes will allow Salford City Partnership to track the difference and progress which is being made over time. 3.14 All organisations who sign the Social in Salford Pledge will be asked to report against both the City’s 3 priority social value outcomes, AND their own, individually determined social value outcomes. Guidance will be provided on suggested indicators which might be used to measure each of the three social value priorities, but the onus will be put on each organisation to demonstrate how their work is contributing towards each of the above. Salford CVS will work with the City Council to report on social value at a City level. 3.15 It is proposed that the Salford Social Value Alliance of organisations who sign the Pledge, will steer the social value work across the City on behalf of the City Partnership. Proposed City Mayor’s Charter Mark 3.16 The City Mayor will be developing a City Mayor’s Social Value Charter Mark and will also be including social value more explicitly within the City Mayor’s Employment Charter. Salford City Council is already exploring how social value will be firmly embedded within their procurement rules. 4 2 Conclusions 4.1 Social value supports the two other Partnership priorities of growth and wellbeing. City Partner Group members are now asked to: Agree the proposed administrative arrangements for the Social in Salford Pledge Agree that ‘sign up’ can now commence, with a deadline for ‘founder members’ of the end of July 2015 Ask Salford CVS to report back to the City Partner Group on the baseline situation across the City in the autumn Agree the 3 proposed initial social value priorities for the City, which all Pledge signatories will be required to measure. END 5 APPENDIX 1 BEING SOCIAL in SALFORD VISION: In Salford, we will look for relevant social, environmental and economic value from everything that we do, including service delivery, commissioning and procurement; and aim to use the ‘Salford pound’ to obtain the greatest benefit for local citizens. Social value considers more than just the financial transaction and includes: Happiness ✿ Wellbeing ✿ Health ✿ Inclusion ✿ Empowerment ✿ Poverty ✿Environment We are committed to the following principles: we create 1. optimising the social, environmental and economic Commissioning will: well-being of Salford and its people in everything • ask clear, appropriate questions and embed social that we do value in policies, commissioning and procurement 2. thinking long-term – turning investment into longframeworks lasting outcomes • give social value significant and proportionate 3. working together across sectors to provide social weighting within procurement criteria and decisions value outcomes • include social value in contract monitoring and 4. having values including inclusion, openness, honesty, management social responsibility and caring for others • engage with providers on an ongoing basis around 5. having a clear and current understanding of how social value social value can make Salford a better place to live Delivery will: 6. Working together to measure, evaluate and • embed tools for monitoring and reporting social understand social value, as well as reporting publicly value as part of organisational processes to the people of Salford about the social value that • offer social value as part of tender submissions We will know whether our principles are making a difference by evaluating such things as: • the flow of money in the local economy (LM3) • value of public contracts placed with local providers • the size of contracts and providers who deliver them • the level of understanding of the benefits of social value in commissioners and providers • the questions asked by commissioners and procurement teams • whether social value is included in all policies, strategies and decision-making • how many and what sort of organisations have signed up to the social value charter • the capacity of local providers to report their social value 6 APPENDIX 1 Introduction In Salford, we want to achieve a consistent approach to the application of Social Value across the City. This Pledge for Social Value sets out to provide a single, shared approach and commitment to Social Value. Whilst the emphasis is on commissioning and procurement there is a vow from the signatories that social value will be central to their activities. This means that there is a real and tangible commitment to ensuring that expenditure across the public, community and voluntary services generates the maximum social value across the City. There are 3 elements:1) The VISION – A statement of principles which would apply across ALL signatory organisations. 2) The BE SOCIAL IN SALFORD pledge – a simple commitment towards acting in a manner which is socially, environmentally and economically aware 3) A social value TOOLKIT which is intended to be a practical set of tools for both commissioners/procurement and providers in Salford What is social value? Social value asks the question: "If £1 is spent on the delivery of services, can that same £1 be used to also produce a wider benefit to the community?”. This involves looking beyond the price of each individual contract and looking at the collective benefit to a community. The Public Services (Social Value) Act 2012 describes social value as “..Improvement to the economic, social and environmental well-being of an area..” The Act also stipulates that social value should be “relevant” and “proportionate” to the subject matter. This means that for example in a procurement exercise procurement staff cannot require something wholly unconnected with the provision of the contract itself. Examples of relevant and proportionate requirements include: – Encouraging use of local workforce in a construction project in a deprived area with large numbers of unemployed residents. – Taking environmental sustainability into consideration in an energy contract – Employing a % of disabled people in a service for Adult learners Priorities for social value in Salford will be developed from the City Plan 2013-16 and published as part of the social value toolkit. 7 APPENDIX 1 Why are we doing this? The concept of “Value” is not confined to the narrow definition that cheapest price is best. Calculations of value for money are increasingly refined to cover whole-life cycle costs including social, economic and environmental matters. For example by working collaboratively with partners to get communities back into work we are effectively making a saving to the public purse in terms of reducing the benefits bill. It is now suggested that the wider contribution that social value makes to regeneration and creating vibrant sustainable local economies should be actively pursued with renewed vigour in every sphere of business. There is also strong evidence1 to show that social value can have pronounced health benefits. For example, by getting long term unemployed people back into work this results in less poverty which in turns results in better health and less demand for health services such as GP’s and hospital admissions. Other examples include stipulating only low emission vehicles in a transport contract. This will help to meet sustainability targets and create less pollution which in turns makes for a healthier environment. From a provider’s perspective signing the Social in Salford Pledge could increase your chances of winning business with the majority of public sector and other organisations based in Salford. You will develop a better understanding of social value requirements and therefore better equipped to submit a winning tender. Objectives This is a social value Pledge for the City of Salford. It is a multi agency agreement that commits all signatory partners to demonstrate that social value is at the core of how agencies spend public money both internally and with external providers. Any organisation based within Salford may apply to be a signatory to this pledge providing it endorses the Be Social in Salford pledge and commits to implementing the Vision and principles. The toolkit will serve as a practitioner’s aid in how to maximise the impact of social value in different situations. The overriding objective is to make Salford a Social Value City. This means the City will strive to ensure that the majority of public, community and voluntary sector organisations sign this pledge and the principles contained within it. It will mean that the interests of the City and its residents will be paramount whilst at the same time seeking to secure best value in service commissioning and procurement arrangements. We are also seeking commitment around social value from the many private sector businesses in the City, aiming to maximise the benefit from all money invested in the City. The toolkit will be an organic resource which evolves over time, responding to its achievements and community needs. The impact of this work will be reported on at least an annual basis. What outcomes/cost benefits do we anticipate from this work? Many organisations in all sectors have had to make budget savings in response to the economic downturn. As costs are reduced there are often pressures to reduce quality of service provision. By putting greater emphasis on social value there is sometimes a misconception that this 1 Joseph Rowntree Foundation report “Tackling Poverty through Public Procurement” 8 APPENDIX 1 increases costs. This ignores the medium to longer term outcome benefits that social value can bring. For example, by employing long term unemployed Salford residents we are taking people off benefits and into paid employment. This in turn could have a beneficial effect on reducing criminal and anti social behaviour and reduces the burden on health services. It also strengthens community cohesion and fosters a greater sense of happiness and well being. What does it mean to sign the Social in Salford Pledge? All organisations who commit to the Pledge will be expected to evidence how and when they have introduced social value into service delivery. This will include: • • • EMBEDDING SOCIAL VALUE: Adapting policies and governance arrangements to emphasise the role social value will play in the organisation and its services DELIVERING SOCIAL VALUE: Implementing social value through commissioning and procurement processes from assessment of need through to advertisement and pre qualification questionnaires, specification, evaluation and contract compliance. DEMONSTRATING SOCIAL VALUE: Evidence how and when they have introduced social value into service delivery and the impact that this has made. Evidencing the commitment Each organisation making a commitment will be expected to collect information and report progress to the Salford City Partnership about how they are delivering the principles contained in the Be Social in Salford pledge. The City Partnership will look collectively to develop measures which improve social value in the City. Salford has embraced the concept of social value as a means of contributing towards the achievement of its strategic aspirations. The City Partnership will monitor the outcomes on an annual basis to ensure that it is working effectively and all signatories are meeting their obligations and responsibilities This Social in Salford Pledge is also intended to complement the Salford City Mayor’s employment standards charter: http://www.visitsalford.info/locate/citymayorsemploymentcharter.htm. The employment charter will encourage local employers to sign up to: Putting Salford First: creating training and employment opportunities for Salford people, particularly those facing greatest disadvantage. Buying in Salford: looking to purchase Salford goods and services at every practicable opportunity. Setting the Standard: promoting the adoption of the best possible working practices and conditions, such as working towards the introduction of a living wage, a commitment to eradicating the illegal practice of blacklisting and opposing the use of zero-hour contracts. All signatories of the Pledge will be encouraged to seek endorsement through the employment standards charter to show their commitment to social value in Salford. 9 APPENDIX 1 BEING SOCIAL in SALFORD SOCIAL IN SALFORD – PLEDGE I ………………………………………… (name) of …………………..………………………………..(organisation) pledge to be Social In Salford by implementing the following priciples: • • • • • • optimising the social, environmental and economic well-being of Salford and its people in everything that we do thinking long-term – turning investment into long-lasting outcomes working together across sectors to provide social value outcomes having values including inclusion, openness, honesty, social responsibility and caring for others having a clear and current understanding of how social value can make Salford a better place to live working together to measure, evaluate and understand social value, as well as reporting publicly to the people of Salford about the social value that we create and working towards a Salford where consideration of: Happiness ✿ Wellbeing ✿ Health ✿ Inclusion ✿ Empowerment ✿ Poverty ✿Environment is an integral part of how we do business. We will strive to deliver WELLBEING and GROWTH in our City through a social value approach. In 2015, my organisation will deliver social value through ………………………………………………….. …………………………………………………………………………………………………………………………………………….. …………………………………………………………………………………………………………………………………………….. …………………………………………………………………………………………………………………………………………….. All employers will be encouraged to sign up to the City Mayor’s Employment Standards Charter. 28/04/2015 10
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