Position Description Position Title Digital Services Advisor Land Information New Zealand Business Group Corporate Reports to Team Manager Digital Services Location Wellington Organisational Context We make sure New Zealand has accurate information about where people and places are, people have confidence in their property rights and Crown property is well managed for future generations. Our responsibilities include managing land titles, geodetic and cadastral survey systems, topographic information, hydrographic information, managing Crown property and supporting government decision making around foreign ownership. The Corporate group provides independent advice and support to the Chief Executive, the Executive Leadership Team, and to business groups. It translates important strategic and operational decisions into action; assists the organisation to manage change; and enables LINZ to deliver on core functions. Position overview and accountabilities The Digital Services Advisor develops, publishes and manages content on LINZ’s digital channels; and provides best practice advice and support to business groups on how LINZ’s digital channels can help them meet their objectives. The Digital Services Advisor also creates a range of visual materials (using graphics, video and photography) to help tell LINZ’s story. Land Information New Zealand 1 Position overview and accountabilities continued Key accountabilities This position is accountable for: Working with the Strategic Communications team, and subject matter experts, to develop content for LINZ’s digital channels (such as the website, intranet, social media, enewsletters, and internal TV screens) Publishing and updating web content on a day-to-day basis Designing and producing visual communications materials (such as A3s, brochures, posters, infographics and videos), adhering to LINZ’s brand and style guidelines Sourcing photos for internal and external use Working collaboratively with other members of the Digital Services Team on improvements to digital channels Being an expert in the content management system, and provide training and support to others if required Analysing and reporting on digital activity Relationships Direct reports Key working relationships The Digital Services Advisor needs to have strong working relationships with: None Strategic Communications team LINZ staff LINZ stakeholders and general public as needed Technology providers Land Information New Zealand 2 Person specification Qualifications and experience Proven track record of developing content for an organisation’s digital channels, such as websites, intranet and social media Proficiency in Adobe Creative Suite An understanding of branding and application of brand identity Basic photographic skills Demonstrated proficiency managing web content using a content management system (ideally Drupal) Excellent written communication skills, with demonstrated experience in writing/editing content for the web, including translating technical information into plain English Knowledge of HTML Understanding of current web technologies and best practices, including SEO, accessibility and information architecture Excellent time management skills Strong attention to detail Demonstrated experience producing website metrics using Google Analytics is desirable Knowledge of the New Zealand Government Web Standards is desirable Knowledge of video editing software/video production is desirable Competencies Customer focus Interpersonal savvy Is dedicated to meeting the expectations and requirements of internal and external customers Gets first-hand customer information and uses it for improvements in products and services Acts with customers in mind Establishes and maintains effective relationships with customers and gains their trust and respect Land Information New Zealand Relates well to all kinds of people, up, down, and sideways, inside and outside the organisation Builds the appropriate rapport Builds constructive and appropriate relationships Uses diplomacy and tact Can diffuse even high-tension situations comfortably 3 Competencies continued Spends his/her time and the time of others on what’s important Quickly zeros in on the critical few and puts the trivial many aside Can quickly sense what will help or hinder accomplishing a goal Eliminates roadblocks Creates focus Dealing with ambiguity Can effectively cope with change Can shift gears comfortably Can decide and act without having the total picture Isn’t upset when things are up in the air Doesn’t have to finish things before moving on Can comfortably handle risk and uncertainty Functional/ technical skills Has the functional and technical knowledge and skills to do the job at high level Written communications Is able to write clearly and succinctly in a variety of communication settings and styles Can get messages across that have the desired effect Priority setting Band 5 ANZSCO code 212415 Financial Delegation None Position Description last updated June 2016 Land Information New Zealand 4
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