Application process for SVP Students PROCEDURE SVP Agent Partner Student Completes Application Form and Submits it to SVP Agent Partner of Imagine Education SVP Agent Partner assesses application Admissions Conditional Letter of Offer is provided Document1 1|P a g e Student completes the Imagine Education Australia SVP application form and submits it to an approved Streamline Visa Processing (SVP) Agent Partner of Imagine Education Australia. SVP Agent Partner assesses the application and documents against the Imagine Education Streamline Visa Processing (SVP) and Genuine Temporary Entrant (GTE) Verification checklist to determine whether the student meets the preliminary requirements for approval. If the SVP Agent Partner determines the student to be a GTE, the SVP Agent Partner will send the application along with copies of the supportive documentation to [email protected] 1. EO sends the SVP application form to the Streamline Visa Processing Officer (SVPO) at [email protected]. 2. SVPO assesses application to ensure correct pathway has been chosen, that the correct form has been completed and that it has been completed in full. If it is not correct the SVPO will contact the agent and re-educate the agent. If correct the SVPO will send the application to [email protected] with a subject line of approved for processing. 3. SVP Enrolment Officer (SEO) retrieves application and documents from the blue category in [email protected] and prints application form, supporting documents and email communications. 4. Conditional Letter of Offer OO) created 5. SVP Hard Copy student folder is created with SVP Folder Checklist stapled to the front and creates an electronic student folder on J Drive as well. 6. Conditional Letter of Offer which outlines the conditions for approval is sent to the SVP Agent Partner along with Agent invoice. (Sent to student if no agent) 7. Insert application form, conditional letter of offer, and supporting documents into the folder and place folder in the SVP Conditional LOO’s in-tray in the Enrolment Officer’s office. SVP Officer will collect the folders twice a day. Once at shift commencement and once after lunch. Application process for SVP Students PROCEDURE IEA SVPO Assesses the application Student interview is arranged and conducted IEA makes a determination of whether the applicant is a GTE Document1 2|P a g e 1. The SVPO will identify any outstanding documents using SVP folder checklist and follow this up with the SVP Agent Partner. This includes payment of Imagine Education Australia (IEA) fees. 2. Streamline Visa Processing Officer (SVPO) assesses the completed SVP and GTE Verification checklist and application of the student. Areas of interest will be highlighted on the GTE checklist. This will provide the basis for extra questions for interview along with the interview question guide. 3. A list of identified questions and highlighted points from the Letter of Offer are sent to the IEA representative in preparation for the interview. IEA’s SVPO will organise for the student to be interviewed in person by an IEA Representative or by SVPO via Skype once payment of fees has been made. At the interview the IEA Representative will go through the terms and conditions as outlined in the letter of offer. An interpreter will be arranged by IEA if necessary. On completion of the interview: 1. SVPO reviews all information to make a determination of whether the student is a GTE. 2. If approved the student folder will be put in the SVP approved document tray in the Administration Manager’s Office. 3. If declined SVPO will present folder to Director of Education for further consultation. DOE will present each case at the weekly Operations Meeting. If decline is approved at the Operations Meeting the SVPO will notify the applicant in writing. There is no process for appeal in cases where an SVP applicant has been declined. The hardcopy student folder contents will be put in the Shred X bin and folder recycled by giving to the Enrolments Officer. 4. The AM will review the approved student’s file to ensure all is complete before creating the Confirmation of Enrolment (COE). 5. The COE is created and the student and SVP Agent Partner will be sent the COE. 6. The AM will put the hardcopy Student Folder in the Completed SVP document tray for scanning by the Administration Officer 3 (AO3). 7. Once scanned and saved into the student’s electronic folder the hardcopy folder is returned to the SVPO offices in the SVP Completed document tray. The SVPO will review that the electronic folder matches the hardcopy folder. 8. Once confirmed the hardcopy folder contents is placed in the Shred X bin and the folder is recycled by giving to the SEO. 9. The SVP agent partner will assist the student to apply for their visa ensuring the same supporting documentation is provided to the Immigration Department. Application process for SVP Students PROCEDURE Reviewed Version Glossary Document1 3|P a g e annually 2.4 SVP: Streamline Visa Processing GTE: Genuine Temporary Entrant AM: Academic Manager SVPO: Streamline Visa Processing Officer SEO: Streamline Visa Processing Enrolment Officer AO3: Administration Officer 3 LoO: Letter of Offer COE: Confirmation of Enrolment IEA: Imagine Education Australia
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